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Todd B. | Online Move InSelf Storage Units in Spokane, WA, 99224
U-Haul Storage of West Spokane
Services at this Location:
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Diamond Self Storage - Spokane
5602 W Sunset Hwy, Spokane, WA 99224 View Available Units0.9 miles from this location -
U-Haul Storage of Midtown
21 W 3rd Ave, Spokane, WA 99201 View Available Units3.0 miles from this location -
Aarrow Way Storage LLC
913 N Hayford Rd, Airway Heights, WA 99001 View Available Units
(U-Haul Neighborhood Dealer)4.5 miles from this location -
Napa Mini Storage
2704 N Napa, Spokane, WA 99207 View Available Units5.3 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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Horrible experience, rude customer service person , U-Haul truck was said it was picked up at a certain time when it wasn’t picked up yet. Code for lock on the truck was as wrong
Annessa M. | Online Move InIt's the nightmare of dealing with the staff member that was putting on additional locks for no reason but still doing it after all the construction work was finished. Making clients do multiple trips back and forth to the office to retrieve their equipment. Very rude and very confrontational. You cannot have control freaks like that running your organization you will lose multiple customers. And eventually go out of business. People who want to control everything. To the detriment of your clientele. As it stands I would not recommend U-Haul for that reason only. I doubt I will never do business again with U-Haul because I had such a bad experience.
James M. | Overall ExperienceFrank was awesome! Friendly, very knowledgeable and helpful.
Jody G. | Online Move InElevator could be a little bigger
Paul A. | Online Move InI’m thankful that you all has indoor storage for people that have disabilities and don’t wanna stand in the rain! Thank you, Rick Monroe
Rick M. | First ImpressionsWas told there was after hours access there is not. Today when trying to drop off items a employee came out and said we couldn’t do it since they closed in 15 minutes. Storage side of the building was all locked up 15 minutes before they close. I understand we were close to closing time but then to be told because he has things to do after work and didn’t wanna have to come searching for us completely unprofessional.
Kalie J. | Online Move InU-Haul was great. U-Haul Moving and Storage of West Spokane ran into an issue with the city wetlands department, and it affected me! U-Haul of West Spokane had to close a few storage units along the freeway side of the facility. As it turns out I had one of the units on that side! Rob and the staff there called me in August and told me that I would have to move out by the end of that month! Unfortunately I live in a different State now and could not really do much about it. Rob promised me that if I would hire a company to move my stuff to a different unit there in their West Spokane facility they would pay for the move and give me 2 months free rent. He suggested an outfit called Speedy Movers, which I contacted. Unfortunately they were booked past the time I needed them but they recommended a fellow named Tyrone with a different company. Tyrone and Associates did a wonderful job. And manager Rob at West Spokane U-Haul Moving and Storage paid them and have kept their word about the two months free rent. They even got me into a smaller unit which is going to save me about $70 a month! Needless to say I am very pleased with Rob and companies at West Spokane U-Haul Moving and Storage. Thank you Rob!!
Ronald N. | Overall ExperienceRobert V. the Manager was more than helpful. U-Haul is lucky to have him as an employee.
Kathi L. | Overall ExperienceGreat experience. Robert aka Rob was super helpful and accommodating. Would highly recommend.
Anthony L. | Overall ExperienceI was especially impressed by the courteousness of the employees. Always friendly and helpful. I even told my great nephew he should apply for a job there because everyone is so nice.
pat w. | Overall ExperienceThe staff were always friendly, helpful, and informative during the stressful times of having to move to an outside unit and having that unit burglarized. I would recommend this facility highly.
Marsha M. | Overall ExperienceEveryone did just what they said they would do. That's rare to find these days. Thank you
Doug O. | Overall ExperienceStop hassling me
Alex F. | Overall ExperienceIn my short time there, not even a year, I was moved out of my inside unit due to a fire hazard into an outside unit. Then most recently my unit was broken into and my stuff stolen and damaged. So not at all secure or any peace of mind. You would think there would be a gate code to track people or motion sensor/camera to alert when people are literally breaking into multiple units… so overall experience was disappointing.
Ariel g. | Overall Experience