Shortly after making the reservation, I was notified that it was cancelled. I reached out to U haul, and was told this facility had closed. I did not move in, had to go to another facility.
Roslyn R | ReservationLucenda Self Storage
290 Margaret St, Plattsburgh, NY 12901Customer Reviews
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Shortly after making the reservation, I was notified that it was cancelled. I reached out to U haul, and was told this facility had closed. I did not move in, had to go to another facility.
Roslyn R | ReservationThe building smelled of strongly of mold and I chose not to utilize this storage location for that reason.
Denise T | Overall ExperiencePerfect place to store my Miata for the winter
Jeff E | Overall ExperienceThe Owner/operator of Lucenda Self Storage was incredibly helpful during move-in as the Uhaul site that I reserved the Climate Controlled storage unit from had false information (1st floor interior access from outside) as the room was interior only access and in the basement. She came to the storage facility on a Saturday and stayed the entire time as she needed to operate the lift to get items to basement level. She do so without complaint and was very helpful / professional with the whole process. Thank you!
ANNIE J | ReservationThanks so much for the safe, secure and nice facility. The people that work there were just wonderful.
Janice P | Overall ExperienceIt was two junkies living there with a dog. Hard to get in contact with Management. Poor service from owner.
Avery S | Overall ExperienceMy furniture has been there for 3 years. Yesterday the movers took it out and all the pieces had a light dusting of mold. Since I am allergic to mold this a huge problem for me. They have some serious water issues there. Would not recommend using this place.
Cheryl B | Overall ExperienceThanks for secure storage for many years!
Mary E | Overall ExperienceHelpful and efficient.
William J | Overall ExperienceA very nice facility that is well maintained and kept very clean. They provide carts for you to use if you have an indoor unit and there are garage doors you can open and close to get to your car easily. I had a hard time getting in contact with the staff via phone/in their office but they respond to emails relatively quickly so if you need something be sure to try that first.
Taylor M | Overall ExperienceThe lady at the desk was very helpful from move in to move out. Very polite professional and courteous. Great experience will definitely use again if need be and I will definitely be telling my friends looking for storage.
Bailey B | Overall ExperienceIt was a pleasure to rent from Lucinda's for the amount of time that we did.
BOBBI C | Overall ExperienceCrystal was a great help with handling my storage. She’s the best!
Jadasha W | Overall ExperienceI used your storage facility for 8 yrs. I was very happy with your services. Although do to the recent rent hike I no longer view it as viable. Thanks for the many years of excellent service
WILLIAM L | Overall ExperienceVery good facitilty and very good service at Lucenda Storage, it was very helpful.
Jose V | Overall Experiencewill rent there again
Bill J | Overall Experience