This location is great has all the stuff to rent to get your move done right some other location don't. The staff is super nice and know what they are doing.
DOMINIC L
Express Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Puyallup, WA 98373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Better customer service. Our checkin was smooth because most of it was done online. Checkout on the other hand was just horrible. We went in to return the truck and the agent was at the office door. We called out to her several times as they were closing soon but she ignored us and walked away. We caught her at the gate as she was leaving and she told us she cant take after hours returns. We explained to her that we had called in and also arrived before closing but she ignored us. She said we would need to take the rental back with us (which charged me both gas and mileage and the extra day) and said we were not able to leave it in the secured gate as she will charge us for vandalism and gas siphering. We explained to her how far we traveled and that we were not able to hang on to it another day and she continued to say how we would be charged for this and that. I came the next morning to return thr rental and the agent working said I couldve left it in the gated parking area with the other trucks and left the keys in secure slot in the door. Overall it was horrible and costly experience and I would not recommend this office to anyone.
Tracy SVery professional and helpful!!!
ALAN BExcellent service. Manager was very knowledgeable and helpful.
MATTHEW CThe service was great but the truck itself was not good. It barely went up the hill. Hard time going up i thought i wasnt gonna make it.
WILLIAM B