Danny B. on 4/13/2014
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Equipment was ready and on time, service experience was good, and my move to another location went well. Thank you.
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JASON B. on 4/12/2014
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They closed at 5 , I called at 5:30 and their was someone still there. I was very thankful they still let me come In around 6 to pick the truck up. So thank you guys very much and for being understanding that I had to work late.
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LINDA P. on 4/4/2014
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The receipt emailed to us does not confirm that there are no additional charges and does not show our total cost. We hope the amount charged when we picked up the trailer is the total we are responsible for. This should be shown on the emailed receipt.
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JOHN V. on 4/3/2014
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Good service. U-Haul manager price-matched a competitor in town, and it was easy to set up the rental at a competitive price.
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Michael Y. on 4/2/2014
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No customer service...I have rented Uhaul products before at other locations and have received stellar customer service. I wasn't expecting white glove treatment either, perhaps a dialogue would be nice to eliminate the awkward silence durin the transaction. The equipment was not clean, I wasn't expecting it to be since it was an auto transport.
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ALMA H. on 4/2/2014
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I had to fill a tire on the trailer I rented, it was so low it wasn't registering. thats about it no biggie.
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Marilyn W. on 4/1/2014
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The customer service guy met me at the truck, checked me back in within 5 minutes. Thanks for the quick, accurate service!
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STEPHIANIE G. on 4/1/2014
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Everything went great except I haven't received a receipt from my rental as of 4/01/2014.
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DIANE M. on 4/1/2014
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Renting this pick up was easy, the truck was useful, and the price was right. I have a flat-bed trailer that I towed around with the pick up (that comes with a hitch). I will rent from U-Haul again; it's a lot cheaper than buying a truck (for the occasional tow).
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RONALD S. on 3/29/2014
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Truck was clean, had the right equipment, and worked fine. Only issue is it had an annoying "needs oil change" message displaying the whole trip. Personnel here were great.
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DYANNE W. on 3/23/2014
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The truck needs servicing. Would not accelerate in a regular manner you would expect from a truck. Going up small hills it would slow down - even when EMPTY. The engine died every time you would turn the wheels when you wanted to back up.
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David L. on 3/16/2014
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I had a 10:00 appointment... I had used express check-in. I left the parking lot at 10:45. I got there and waited for two other groups, and for plenty of chit chat between office workers. Why is only 1 person helping people when you have more people on site? What is the point of an appointment if you're not prepared to commit to it. I probably would have been less angry if I'd had no appointment and had to wait. It's like showing up for your dinner reservation and being told to wait in the lobby for 1/2 hr. Terrible.
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THOMAS N. on 2/10/2014
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This location is on a frontage road next to a 4-lane road.
There is not a lot of room and most of the equipment has to be parked along the shoulder of the frontage road. More room would be great but maybe not possible. Also, the truck we rented had regular street tires on the back duals. They were in excellent condition but not great for getting around on unplowed residential streets. Any possibility of getting all weather tires on the trucks?
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Kenneth J R. on 2/7/2014
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We were first asked to leave our UHAUL car carrier at another location. When we found that our RV was stuck in thier driveway they came out, took the carrier off, hooked us up to tow us out and everything turned to joy and happiness. I would recommend these guys.
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JILLIAN M. on 2/5/2014
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The staff was friendly and had my reservation ready when I arrived. I will rent from this location again!
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CHRISTOPHER G. on 1/18/2014
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Great service,convenient location and they made my moving experience easier.
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SHARON L. on 1/15/2014
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We dropped the rental off after hours thus we never came into contact with anyone. It was easy and convenient.
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Kimberly P. on 12/29/2013
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Fantastic customer service. In and out quickly and with no hassle.
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Rick R. on 12/23/2013
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Very friendly and helpful.
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