FLYNN M. on 2/28/2015
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Good customer service and equipment.
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james g. on 2/28/2015
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Vehicle was ready on time and very clean. Staff was extremely helpful.
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ERIC D. on 2/23/2015
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The staff were extremely friendly and helpful. They understood just how difficult the conditions were this weekend and proved a godsend. I'm not only glad I went with Uhaul, but that I went to Pets Plus specifically. They were awesome.
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KAYLA P. on 2/20/2015
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Bob has a really nice, easy. outgoing personality. He works with you to find you the best size and deal. He really is a great person to have in that position. That's the only bill I enjoy going to pay. He's such a pleasure to work with.
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Tracy B. on 2/18/2015
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truck was extremely old and ride was rough. Truck handled poorly
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MICHAEL F. on 2/17/2015
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The online booking process has some glitches. I booked the uhaul for 9am on a Saturday and when I got a call from the pick up site, they said my reservation was for 3:30pm on Saturday. Thankfully they called or we really would have been in trouble. They said there is something wrong with the website that when you book it, it automatically defaults to 12pm regardless of which time you actually book it for. I think uhaul should seriously consider fixing that on their online booking website.
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tommy s. on 2/10/2015
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Very Good Service
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JANET B. on 2/10/2015
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EXCELLENT!!
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DENNIS H. on 2/8/2015
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The location has a pet shop in it and the smell of animals is very prevalent, and sometimes not too pleasant.
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ANDRE P. on 2/3/2015
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When I rented the Auto transport, it was about 430 pm on a Sunday. The store was closing at 6pm. I told the representative I wouldn't make it back to the store before 6 because I was traveling to DC, she said it was okay because it was a 24 hour rental. I returned the AT at 0700 am the following morning and I am charged for TWO DAYS! Totally not what I was told! This brought about extra charges on my credit card that were not accounted for. I want my refund! You know how to get in touch with me.
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DAVID I. on 2/3/2015
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Take your contract, this location could not find mine on line.
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DENISE M. on 2/2/2015
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Nothing, The service was awesome
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JOSEPH Q. on 2/2/2015
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clean trucks, both the driver's area and the loading area.
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BRANDON E. on 1/27/2015
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All of the staff at Pets Plus/Uhaul are awesome!
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BRENT G. on 1/21/2015
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First people I met in Virginia this morning. Called to confirm opening time--told to come on in early if I wanted too. Opened the door for me before the posted time--parked the trailer for me and unhooked everything. Best possible service! Could not ask for anything more. U-Haul can be proud of both these dealers. Will highly recommend U-Haul. Thanks, LTC G
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MARK C. on 1/6/2015
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Good customer service and well-maintained vehicle.
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Richard S. on 1/4/2015
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None
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KENNETH B. on 1/3/2015
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employees were very helpful and customer oriented. they remained friendly and courteous even when the network software caused more time to be spent on the check-out and check-in process.
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Gabriel W. on 1/1/2015
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The staff was very friendly and helpful, I couldn't have asked for a better drop off experience.
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TERRENCE S. on 12/31/2014
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This was my first experience renting from Pets Plus. They were experiencing computer problems and apologizing for that which they had no control over. They were friendly, helpful and courteous. I will definitely be going back there the next time I need to rent a trailer.
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JOSEPH C. on 12/21/2014
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In-out-returned.
Very courteous, a simple process. They make it as simple as can be.
My fifth time renting a Uhaul from this location, completely satisfied with their service and assistance.
Thanks for keeping it simple!
V/r,
JC
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ALBERT B. on 12/19/2014
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Even though we were dropping off the equipment almost at closing the representatives were very helpful. Very easy experience.
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James R. on 12/18/2014
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very friendly staff...needed to upgrade truck and they were happy to help from the service lady to the gentleman that made sure I knew how to properly operate the truck....
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SAMUEL L. on 12/15/2014
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They have every size truck, which is why I used them. Good attentative staff.
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LESLIE P. on 12/15/2014
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I HAVE RENTED U'HAULS SEVERAL TIMES THIS YEAR AND PETS PLUS HAS ALWAYS BEEN VERY FRIENDLY AND VERY HELPFUL EVERYTIME.
AWESOME JOB!!!!!!!
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