CARLOS G. on 1/20/2015
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The staff is young and respectful they take care of u right away and if they are attending some one else they acknowledge you. That's always nice.
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NICK R. on 1/18/2015
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I feel unsatisfied with the service I received when I returned the truck. The personnel explained that I would be charged an extra $6 for mileage which I understood and have no problem with. However, when I looked at my receipt, I was charged an extra $40 for an extra day. I only had the truck for one day and think this is an unacceptable way to treat a customer.
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MICHEAL J. on 1/12/2015
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Job well done. No long wait and van was ready to go.
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ROBERT M. on 1/5/2015
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The paper work listed the gas as half full, agent corrected, but I was charged for gas at drop off!
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Anthony K. on 1/4/2015
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Maria was very nice n efficient. Everything went great.
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BRADLEY F. on 1/4/2015
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Keep up the fantastic work. Kind and helpful people at this location. Thank you !!
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Adam R. on 1/4/2015
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Very impressive vehicle. Great experience.
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MARIANA C. on 1/2/2015
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This location over-charged us with 100 miles. It was only a 14 mile trip. They should pay more attention to detail to avoid the customer call and complain. They fixed the problem but now I have to wait for the refund. The rest of the experience with them was satisfactory.
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Mario C. on 12/30/2014
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More competitive pricing.
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PHIL E. on 12/26/2014
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It worked!
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JOHN T. on 12/21/2014
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Staff member who serviced me was very friendly, competent and helpful.
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TIM F. on 12/15/2014
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It was an easy location for a quick drop off.
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JOHN P. on 12/14/2014
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everything was fine. But I left something in my truck. When I tried to call I couldn't talk to anyone at the store. Not sure if it's the stores fault or u hauls.
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Laura Q. on 12/14/2014
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Have more staff on hand to deal with the return equipment area.
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SANDRA C. on 12/10/2014
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I got uhaul last minute it was great service.
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oscar c. on 12/1/2014
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Operation hours 7am to 7pm Every day except Friday 7am-8pm,
I reserved a 10ft truck night before to speed up process ,
Was not given or taken care until 7:41am even staff was present since 6:30am .
Then asked to returned vehicle at 11am or by 12noon.
I guess good luck to me, already late to deliver what I had promised to do so.
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KIM G. on 12/1/2014
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Everything went really well. The only complaint is that there was a bit of a line when I came to pick up--only one guy working the desk with four people waiting.
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Samuel R. on 11/25/2014
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Aaron helped me outside. He made things easy - maybe give him a pat on the back.
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DONALD L. on 11/23/2014
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I must say things have improved significantly at Uhaul. I have had bad experiences with Uhaul in the past at various locations. But for my recent rental at the Avondale location, it was a much better experience. Fqrom the time I called to reserve the truck to when I needed to change my pickup time online to the after hours dropoff... Everything was just very easy. The person who helped me on the phone was very friendly and knowledgable about the vehicle choices etc (which I especially appreciated b/c I had specific equipment I had to move for my business). So, all in all, I was very satisfied. Thank you
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VICKIE L. on 11/21/2014
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When I drop the truck off .. The young lady was very rude to me .. She keep saying I did not drop off in the right place .. Made me think my Oder was wrong ...
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danielle b. on 11/19/2014
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Your employee was not knowledgable about the terms of the contract and told me to call the manager with questions. I left a message and never received a call back.
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Gonzalo A. on 11/19/2014
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Just call make sure truck or ubox is ready
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Kerry D. on 11/17/2014
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The guy who waited on us was very informative and helpful.
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TRICIA K. on 11/15/2014
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The whole process (on two different days) - from hitch installation to picking up the trailer - went smoothly.
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Francis B. on 11/12/2014
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No windshield washer fluid in the truck used. Also the radio was inoperable.
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