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U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Victoria and King)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

 

  • Free towing inspection
  • 24 hour dropoff

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

GORD H. on 4/20/2014
Rating: 2 out of 5 stars

faster way to check out- I waited 1hour and 15min to rent a truck also no parking - that makes no sense- Make arrangement with the city to park cars for free bury the parking cost in the rental- Invest an automated register –Customers could be preapprove on file then use their credit card and driver licence in an electronic type vendor machine to get the keys of the rental vehicle . One sales clerk could handle multiple customers at same time. In fact it could be open 24 hours. Make it easier and faster to rent a vehicle.

MURRAY Z. on 4/20/2014
Rating: 3 out of 5 stars

Through a call centre I booked a trailer out of the Waterloo location on Colby Drive, about 10 minutes from my house. I show up at 8:45am on Saturday and a trailer was not available. They switch me in the UHaul system to pick up a trailer at the Charles Street location in Kitchener. When I get there only one person is working and there is a long line up of customers. Rather than being back home with a trailer by 9am, I get back home at 10:30. From talking with others about the UHaul booking mixup, it seems that there are problems with the system and staff cannot do anything other than find equipment at another location. Nothing of value was offered to me by any of the UHAUL staff to compensate for the booking problem (I even went online to confirm the booking and provide information to speed up the check-out process), or the amount of time involved to drive to the location in Kitchener.

MARC S. on 4/18/2014
Rating: 3 out of 5 stars

I entered all my information online to use the "Express checkout" but it seemed like I had to give it all again. The trailer had one of the turn signal brake lights out, fortunately there were 2. There was a fair amout of dirt in the trailer. It was mostly sand and did not bother me ()but you asked), I did sweep it before I returned it. Marc

CHARLOTTE W. on 4/16/2014
Rating: 4 out of 5 stars

Everyone was very friendly and cooperative. Thank-you!

PETER C. on 4/14/2014
Rating: 2 out of 5 stars

My poor rating on location is not the fault of U-Haul. Unfortunately construction is going on right beside the U-Haul location making for difficulties in picking up or returning trailers etc.

Diane B. on 4/14/2014
Rating: 3 out of 5 stars

I had a good experience renting the U-Haul, but it hurts when there is no place to park your car. In order to use this location, you have to either walk or get driven and that isn't always an option.

Robert K. on 4/14/2014
Rating: 2 out of 5 stars

outside lot was very congested. I am glad that I took the $15 damage coverage as these vans are in such bad shape body wise you would have a hard time covincing someone that you didn't cause any damage. No onsite parking, which is brutal to say the least!!! Ladie working the counter was not very helpful/attitude. I will never use U-Haul again, nor would i recomend it to any of my colleages.

DONAL C. on 4/13/2014
Rating: 5 out of 5 stars

Excellent service, went out of their way to get me the best deal, very happy, highly recommended.

JENNIFER L. on 4/11/2014
Rating: 3 out of 5 stars

The truck we rented had front end issues un controllable in highway called your uhal ppl who told us that it was still driveable and didn't feel they needed to send anyone to get it...that we could and should be able to have it back to the rental place in time...my husband and I rented two other trucks from same place and had no complaints. till this truck...unsafe truck very unsafe.

ROBERT M. on 4/10/2014
Rating: 5 out of 5 stars

Customer service was excellent...

VAIBHAV M. on 4/5/2014
Rating: 4 out of 5 stars

I initially had my booking at 585 Colby Street and then they asked me to get my pick up done at Charles location. That was such a waste of time they should have informed about the change. The services at Charles street very great and overall experience was good although still feel that they should have used caution to avoid wasting my time. Great services provided at Charles street. Truck was awesome cant ask for anything more

Derhyk D. on 4/5/2014
Rating: 5 out of 5 stars

Dave was very helpful getting truck setup and courteous explaining everything. Drop off was easy.

GUY C. on 4/2/2014
Rating: 5 out of 5 stars

Great great

NAVID M. on 4/1/2014
Rating: 5 out of 5 stars

Despite a long waiting line which delayed every thing and changed our schedules (elevator booking,etc.) , every thing was fine with this location.

LAURA J. on 4/1/2014
Rating: 3 out of 5 stars

check for garbage under seat and cigarette ash before lending out. Also air freshener. The truck I got smelled of both and I have "scent " allergies. I picked up the truck and drove it to the moving location and the following day drove back with my hubby to the rental office so he could put his name on the rental to be allowed to drive it. Different person different rules. was told I didn't need to drive back (for him to sign) as long as he had the papers in the truck he could drive it. so we wasted time and gas.I know they were busy as all get out and they people were as friendly as can be but my suggestion is to slow down a little and take the time to do a full check on the trucks coming in before sending them out. The lad who took me out to my truck did ask if I wanted to switch trucks because of the "scent" problem. I said no problem I would drive to the loading location with windows open and get the hubby to drive for the "move". So they were willing to change the truck but as I had another driver and they were so busy I took the one they had. (Also when we opened the back to load we had to sweep out the garbage and dirt before loading our stuff.) Suggest that they hire a couple of part time people for end of month business to help out to clean trucks.

NORMAN S. on 4/1/2014
Rating: 3 out of 5 stars

All was good the store was in renovation understandable.

Debbie S. on 3/31/2014
Rating: 5 out of 5 stars

Slow checking in

Cungbik L. on 3/31/2014
Rating: 4 out of 5 stars

Everything is fine.

SHERRY G. on 3/31/2014
Rating: 3 out of 5 stars

Poor Customer Service. Dirty truck-cab, cigarette ashes and coffee spilled all over the dash and cup holders, food on the floor of the cab, back holding space of truck dirty on pick up of the truck.

Robert L. on 3/31/2014
Rating: 3 out of 5 stars

Unfortunately parking is at a premium here due to extenuating circumstances which makes thing extremely difficult. Also need more staff on duty on end of month Saturday - have 2 people to do the lot related parts of each rental transactions while counter staff is allowed to continue processing customers at front counter. Current means of having counter staff run out to lot with each customer to get trailer or truck is very inefficient. We wasted over half an hour of our rental time period just getting through the lineup to get to the counter itself

Emily N. on 3/31/2014
Rating: 3 out of 5 stars

The floor of the cargo area had wet spots, and was dirty .. dust, mud ..as if it hadn't been swept. The van smelled strongly of something vaguely familiar out of my dairy farming days. It was too strong! The attendant did not do a walk-around...just reached in, started the vehicle and left. Didn't even ask if we had any questions. I quite enjoyed driving the vehicle, but that has nothing to do with U-Haul! Return process fine. We dropped it off Sunday evening, and I left something in the van and they called me right away Monday morning. Very friendly.

TABITHA W. on 3/31/2014
Rating: 3 out of 5 stars

The gentleman working was polite and professional, but the lady was argumentative and rude. She also booked my rental pickup for 4 pm when I had requested a morning pickup. Luckily, the person who phoned me to confirm the pickup was able to rectify the situation quickly.

Tommy C. on 3/30/2014
Rating: 3 out of 5 stars

Put half tank of gas I kept putting gas . I got it with a quarter tank

paul r. on 3/30/2014
Rating: 2 out of 5 stars

I was unaware that there was no parking on site and from the nlooks of things there never will be. If iwas told there was no parking then i would have look at another location or business.

Sarah M. on 3/29/2014
Rating: 2 out of 5 stars

Customer service agents take way too long to assist people. There was a line up and instead of helping the next person the 2nd person went for smoke. This made it so I had to wait about 25 min just to rent the truck. Then again when I returned the truck I waited for 35 min because the location is either understaffed or do not have enough computers to help the amount of customers you actually have. Maybe getthem some more work stations perhaps? Anyways the truck worked to move my stuff but next time I will be looking to rent from a different company.