U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Victoria and King)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

MIKE D. on 3/2/2015
Rating: 1 out of 5 stars

Originally I reserved my truck to be picked up in Cambridge. I was (poorly) notified 1 hour before designated pickup that I would have to drive across town to the changed pickup spot of Victoria Street (convenience store). Upon arrival, I paid for the truck only to find out that the seat belt mechanism was jammed. The attendant's response to me questioning this issue was "I did not know because checking seat belts is not part of our inspection process". I was shocked by this response. Following this he continued to ask if I still wanted to take it (fully aware the driver seat belt was unopperational). After declining to rent this truck, the attendant insisted I drive across town to the last pickup location (Charles street). Furious with the service and now being 2 hours late moving, I had no choice. I finally received a truck and finished the transaction. Needless to say I am VERY disappointed in the service of Uhaul and will never recommend it to anyone, and continue to discourage others from using it. 1/10. This would be a 0 if it weren't for me actually getting a rental ruck.

Jennifer W. on 3/2/2015
Rating: 2 out of 5 stars

This is a very tight parking lot for pulling in and out, which was inconvenient as customers need to be dropped off and picked up and there is nowhere for the cars to wait. The location seemed understaffed - the staff were working efficiently, but there was a long line up despite this.

KRISTA N. on 3/1/2015
Rating: 2 out of 5 stars

When I entered the store, there was no staff member present. We waited for 10 min before she came out from the storage area. I would think it would be a security concern to leave the store unattended for that long. Then, half way through our transaction, the teller stopped to ring through someone that had come in well after us. We were literally in the process of paying when she decided to stop and make us wait while she rang through the person behind us. It seemed like an odd thing to do when we were so close to being finished.

rebecca b. on 3/1/2015
Rating: 4 out of 5 stars

The truck I ordered was not there when I went to pick it up. The girls made sure that I did not have to wait. Great customer service

ANGELA F. on 2/28/2015
Rating: 1 out of 5 stars

Rude customer service

RICK S. on 2/24/2015
Rating: 3 out of 5 stars

Did not like gas being so low 1/8 of a tank

RUS A. on 2/22/2015
Rating: 5 out of 5 stars

Great service as usual at this location!

JOSHUA M. on 2/21/2015
Rating: 1 out of 5 stars

There is only one worker at this location that is nice even the owners of the store are rude and they were going to blame me for blankets that was not in the truck and the windshield was cracked in 2 places and when I picked up the truck the latch on the roll up door was frozen shut and there was snow and ice making it impossible to close the door after I opened it and I to scrap the ice in the door Frame to close it we had to waste 30 min just to get the latch open the first time, I left my lock keys on the truck key ring by mistake went over 1 hour after I dropped it off to pick it up and the worker had no idea where the truck is and like opps we rented it come back tomorrow at 9 am please contact me about all my issue

douglas p. on 2/19/2015
Rating: 3 out of 5 stars

Great customer service....

Emily S. on 2/18/2015
Rating: 4 out of 5 stars

Have rented multiple times from this location for past moves as well. I have yet to be disappointed; expectations have always been met or exceeded. :)

MIKE G. on 2/17/2015
Rating: 4 out of 5 stars

I've rented from a variety of uhaul locations... This was definitely one of the best.

CURTIS L. on 2/16/2015
Rating: 3 out of 5 stars

The people staffing the location were extremely friendly and helpful. To clarify the "no" on the equipment being clean and well maintained, the truck was not fully cleaned, but this is due to a quick turn-around. It was a very cold day and I was fine taking a truck that was just returned and warm versus a truck that was cleaned and prepped but cold. The service was great. No complaints.

JEFF M. on 2/12/2015
Rating: 1 out of 5 stars

was rude and charged me more gas after I just filled up will not rent from uhaul ever again

MICHELLE D. on 2/10/2015
Rating: 5 out of 5 stars

I have had a wonderful experience at this location

JILLIAN V. on 2/8/2015
Rating: 1 out of 5 stars

I am beyond disappointed in this service. I am extremely unimpressed in regards to the safety with the vehicle I have been assigned to. There were no winter tires assigned and was provided "all-seasoned" tires. Please explain to me, why I had to spend 35 minutes getting into and out of a gas station if I had "all-seasoned" tires? I had a bigger truck then regular ones (I was advise by one of your representatives it would be easier to maneuver) and I would expect to drive into a gas station without being stuck! There was little snow, no ice and no storm and it was embarrassing to get stuck driving into a gas station then trying to get out (I went to the gas station on Victoria and Lancaster) and that has NEVER happened to me before, not to mention not being able to get up a small hill in an apartment building. If I would of known there would be a delay by a full hour with complications of going up a hill to leave the building then trying to fill up my tank (not to mention wasting more gas by not being able to move) by getting stuck when there was next to no snow. The tires were clearly worn out and no one cared when I complained upon the issue when I was returning my keys. When I arrived the representative was complaining in regards to another employee not attending work (which had nothing to do with serving me also including I was waiting nearly 10 minutes without being served and there was no one within the facility) afterwards when I was finally served I advised the representative I would like snow tires, and she assured me I would have no difficulty going up a hill, NOT to mention arriving in a gas station to pump and I would be stuck? Seriously????? I would want my money back, it would of been better to rent a truck or van from another company that will insure my safety as well as not getting stuck in a gas station when there was next to no snow. The representative should of checked my tires at least or not lie and say I would have no complications at all when there was nothing but difficulty through out my whole U-Haul experience. I will never recommend this company unless I get some kind of reimbursement. I could of got into a serious accident and it would of been the company's fault if there was a car behind me when trying to go up a hill as well as getting stuck in a gas station, and with a big vehicle like that, that should never happened. Clearly the tires were the biggest issue here and I would never trust my family or friends with any of your vehicles including the safety of others. Lastly, this is Canada, it is by law to have winter tires in the winter season. If I would of gotten into an accident because of lack of tire changing as well as not providing winter tires, your company would have a serious situation to deal with. I am utterly upset with the service and I am beyond disappointed that such a known company would provide their customers with such lack of safety for their vehicles especially with NO winter tires? How are

Yeshua C. on 2/3/2015
Rating: 2 out of 5 stars

Originally I wasn't even supposed to pick up my vehicle at this location. I hadade a reservation at a location 20km and 30 minutes away! When I walked in the guy at the desk was rude and didn't want to seem to help. once I left the lot and was on my way, the experience of moving was as expected.

marty i. on 2/2/2015
Rating: 4 out of 5 stars

Great service, explained everything. Size of location does not allow for customer parking while using rental truck. Not sure how to correct, but staff worked to accommodate me - very much appreciated!!

DARRIN D. on 2/2/2015
Rating: 3 out of 5 stars

I would have only had the truck for one day, had it not broke down and I had to wait over three hours for service and then for it to be repaired on the side of the road. When I returned it, it was late (not my fault) but I was charged for 2 days for bringing it back a few hours late. I don't think this is right. I should be refunded one day's rental. I picked it up on Friday, and still managed to return it Saturday, although later than planned but was charged the full amount as if I had kept it until Sunday.

KEN B. on 2/1/2015
Rating: 3 out of 5 stars

There were no hassles renting the truck. The people were very helpful and courteous. Uhaul gave enough time and mileage to get across Canada.

JASON K. on 2/1/2015
Rating: 5 out of 5 stars

Nothing! Excellent service!

Talia M. on 2/1/2015
Rating: 3 out of 5 stars

We have normally never had an issue at this location, but the truck was full of snow and ice. We told the employee when we returned it and they didn't seem to care.

BARRY H. on 2/1/2015
Rating: 5 out of 5 stars

i did not receive my refund from my may/2014 move. it was about $45

KYLE L. on 2/1/2015
Rating: 3 out of 5 stars

The service was very slow. It took over 30 minutes to work through and get the truck despite pre-booking. Also, I pre-booked a one-way truck as I was driving to a different city 30 minutes away, but was told no one-way trucks were available that I had to return to this location, which was a major inconvenience considering I booked two weeks prior. Upon return, also had to wait 20 minutes to have the truck inspected and pay before leaving. Overall I'm satisfied I got the move done, but it could have gone much better if there was adequate staffing and the was able to only do a one-way rental.

JIMMY N. on 2/1/2015
Rating: 4 out of 5 stars

The vehicle had a strong cigerette smell which was very irritating. Also the padlock on my rental truck didn't come with a key to lock it up.

Douglas B. on 2/1/2015
Rating: 4 out of 5 stars

Service was rude and not very friendly