U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Victoria and King)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

MURRAY M. on 7/28/2014
Rating: 3 out of 5 stars

The trailer I paid to rent had a hole the size of an egg, allowing water inside. The surge brake fluid reservoir was empty. So the trailer had no brakes. There was a short in the lights when turning some of the time. Don,t rent equipment that isin't safe for the road. The DOT dosen't like it and I dont either.

Charity D. on 7/28/2014
Rating: 2 out of 5 stars

The current construction situation makes entry very difficult especially when picking up or returning a trailer. The location was very understaffed, it took 45 minutes to pick up the trailer this morning at 10 am. Upon returning it at 230pm the female staff member I spoke to was very rude and had a lot of attitude. I'm not sure how I enraged her when I asked if I could drop the trailer off in a certain spot, but she was quite short with me and responded with "ya whatever". So no I wouldn't recommend this particular location.

Rick F. on 7/28/2014
Rating: 2 out of 5 stars

Customer service was unfriendly and very slow. I had to listen to an employee complain about how tired he was, and wait almost 20 minutes to be attended to. I have to pay the total bill without even seeing a receipt is not something I consider a pleasant experience. I will never return to this company, and I will be sure to inform others not to go here either.

Ryan B. on 7/27/2014
Rating: 2 out of 5 stars

Nowhere to park the car. Parking lot is far too small. Returning took a long time because you did not have enough staff working.

Maurice M. on 7/27/2014
Rating: 4 out of 5 stars

Due to circumstances of local construction, the vehicle was not immediately available on site, had to be brought in from across the block. That slowed the process down a bit; otherwise, fine service. MM.

janet a. on 7/26/2014
Rating: 1 out of 5 stars

VERY LONG Line up when I picked up my truck at 8 am and only one employee working when i returned it 100pm ...once again...A VERY LONG LINE UP..potential customers were leaving due to the long line. I was given the wrong truck I reserved so I didnt get to move all my belongings...now I will have to rent another truck before the first of the month, and take time off work as well as inconvenience others...AND IT WILL NOT BE FROM UHAUL....I WILL NEVER COME BACK as a customer and NEVER EVER EVER EVER Rent from UHAUL AGAIN. MOVING IS TOUGH ENOUGH WITHOUT THE ADDED STRESS. I WILL BE CALLING IN A FORMAL COMPLAINT

rob l. on 7/23/2014
Rating: 3 out of 5 stars

Overall I felt less than confident that my shipment would arrive fully and on time. Some of the staff seemed confused by my order, which was fairly simple. I didn't like the manageress, who was curt with a number of customers in the store while I was there. I ordered a van but was given a pickup truck that could not properly handle towing my upods. There were vans available though, which confused me. When I delivered the full upods later in the day, the staff had 2 hours (before the store closed) to unhook the shipment and load up 2 more upods for pickup the following day, but this was still not done when I arrived at 10 am the next morning. I was asked by the manageress what time I would be arriving on the second day. I said 9am, which was what I had agreed when I made the order. She replied: '10', as if my answer was wrong. I found her quite rude, almost lost for words with her attitude. Christopher saved the day. He was great, really the only redeeming feature of the whole experience. Despite having to wait over an hour to have my full upods swapped for empty ones (a job that should have been done before I arrived), Christopher was fun to talk to and informative. When I returned later that second day with only 1 upod used, he promptly refunded the money for the fourth unused one. Still, I am less than confident the 3 pods will arrive in bc or that I w

steven c. on 7/23/2014
Rating: 3 out of 5 stars

More staff to attend to customers quicker. Otherwise an excellent, efficient and simple procedure. Thank you.

Peter C. on 7/22/2014
Rating: 5 out of 5 stars

sometimes difficult to reach anyone there by phone.

KIRK B. on 7/20/2014
Rating: 4 out of 5 stars

Construction next door makes picking up and returning a little chaotic , but not much you can do about that I suppose . Customer service rep Chris was very helpfull.

Mustafa A. on 7/19/2014
Rating: 5 out of 5 stars

The only thing that bother me, I booked 8 feet pickup track, but I didn't receive it on the specified time

ANDREA B. on 7/17/2014
Rating: 5 out of 5 stars

i dont think i can offer an improvement suggestion for the class and generosity of this location and its lovely lady in charge.......i thank you kindly for your service. Made my personal " little moving nightmare" into smooth sailin. regards!!!

Izu O. on 7/14/2014
Rating: 3 out of 5 stars

Have a parking spot for customers when they come to pick the truck

NII A. on 7/14/2014
Rating: 5 out of 5 stars

Keep up the good works as you've always been,

RICHARD L. on 7/14/2014
Rating: 1 out of 5 stars

No one seemed to know what they where doing and could not answer any questions I had about the trailer, I even had problems getting information about renting a truck. I was told I could rent it online with out a credit card, but you do need a credit card to rent online. I then went back to talk to some one new the next day. He told me he could book a reservation for me in a 20 ft truck. I print out showed a 26 foot truck. I got a call from fair-view location twice to confirm my reservation. Only to be told that if I want the 20 foot, I may have to go to another city to get it. and that would cost me more. I feel that the customer service provided at this location is about as low as it can get. to be ask do want the truck or not as a customer is never good. I can assure that in the future I will no longer be using U-Haul for my moving needs. I would not be using you this time. If I was able to get another truck for the same day form a competitor. It is worth to pay extra to avoid this kind of hassle during a move. As I am sure you can agree the last thing you want to be stressing about is your truck rental at the time of your move.

John S. on 7/11/2014
Rating: 3 out of 5 stars

The service representative was very rude. We have been over charged on the km rate as well.

Murray M. on 7/10/2014
Rating: 5 out of 5 stars

Easier access and more parking would be nice. End of nearby construction will be welcomed

peter l. on 7/9/2014
Rating: 3 out of 5 stars

Everything went smooth for a really good price :)

ALTUG C. on 7/7/2014
Rating: 1 out of 5 stars

I wish there were more categories to rate how deceiving, misleading, ill mannered and unprofessional this location and employees are. Horrible!!

KATHERINE G. on 7/7/2014
Rating: 5 out of 5 stars

I would recommend a line for "pick ups" only to expedite the process. I had scheduled friends to help at 415 (my pick up of the uhaul was 4pm). I luckily got their at 340pm but still waited for close to 20 min to get served as I had to wait in line for people ordering a truck and people butting in line to buy boxes etc. Otherwise it was a good experience.

JEANETTE C. on 7/7/2014
Rating: 3 out of 5 stars

As there is no parking available on site, it would be helpful to provide customers with parking options (e.g., bus station two blocks away).

EVERETT S. on 7/5/2014
Rating: 1 out of 5 stars

Customer service isn't always great depending on who you get. Sometimes you have to wait around for a half hour (no exaggeration) until you get served! Some of the employees are very very friendly, the general manager (woman/blonde hair) of that location isn't very friendly at all!

simon t. on 7/5/2014
Rating: 5 out of 5 stars

The van was clean and well maintained however, there was an odour in the van similar though more persistant than my last rental, that was ...unplesant. It smelled of cleaner and/or deoderized over something else... and by the end of my rental, while I was cleaning the back of the van I found it nausiating. So, very good over all...but room for improvement. Simon

TONY B. on 7/5/2014
Rating: 3 out of 5 stars

I was charged a fuel surcharge yet returned it with more than I left with, and when inquiring, have yet to get a response. If not resolved promptly I'll be sharing that info extensively.

AMANDA F. on 7/3/2014
Rating: 2 out of 5 stars

Very long line, very few staff working. Truck was given to us, with what we were told would be 3/4 of a tank of gas. When we got to the truck, the tank was not even half full.