U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Victoria and King)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

LEIGH J. on 3/25/2015
Rating: 1 out of 5 stars

The truck I had reserved was given to another customer (without notice - even though I had called to confirm my contract details the day before and was told everything was in order). There were other patrons that had the same issue that day. They were also in-store and were very unhappy (to say the least- two women were even crying). The manager offered me a much smaller truck and changed the return location- which was extremely inconvenient. Basically I had no other choice but to accept. The entire situation added unnecessary stress/ unpleasantness to an already difficult move. Also, we waited for nearly 45 minutes before we got service in-store. The manager was chatting about unrelated gossip with staff/ other customers at the desk (serious unprofessionalism). Fortunately a junior staff member just starting his shift tried to help us (not the manager). This was possibly the most terrible service I've ever had.

steve b. on 3/22/2015
Rating: 5 out of 5 stars

i rented a Bike trailer and the overall customer service was excellent but the trailer was full of mud or something that looked like manure. i usually clean my rental out and bring it back in good condition but i see now that they really don't look at the way things are returned to the shop

julie c. on 3/22/2015
Rating: 5 out of 5 stars

have a vending machine .....

MIKE M. on 3/22/2015
Rating: 5 out of 5 stars

This was an easy experience, no complaints, I would use them again. Thanks

RITA C. on 3/18/2015
Rating: 3 out of 5 stars

Your Traffic department sent my son on a wild 2 1/2 hour wasted goose chase. No car dolly and wasted time and fuel with $30 long distance calling bill. Will anyone ever take responsibility from U Haul and help with this ridiculous service that was provided? Doubt it. Absolutely stupid!

Corey C. on 3/18/2015
Rating: 5 out of 5 stars

You should really explore giving discounts for people using the truck for a short period of time. I paid $70 for less than two hours use of the truck and 22 miles. Guess u should just park the truck in my driveway for the other 22 hours if I am paying for it anyway.

JENNA K. on 3/15/2015
Rating: 3 out of 5 stars

We had to call the 1-888 number because locations did not come up on the computer for london. I spent 30 min on phone to try to get drop off location. The phone call was annoying so it would have been better if the person took more time to find drop off location for us.

John F. on 3/9/2015
Rating: 4 out of 5 stars

Very helpful staff who went beyond just helping me with the trailer I rented. Appreciated the service.

verginel G. on 3/7/2015
Rating: 4 out of 5 stars

I did use U-Haul before, and I was pleased with it, and I am even more pleased with this last experience with you. The lady who did my reservation by phone was very nice and helpful, and so was the man who did the paperwork and gave me the truck. Great job ! Thanks !

Carolyn W. on 3/5/2015
Rating: 1 out of 5 stars

The lady that was in charge was very rude and actually refused to rent me a truck for an upcoming date. We had a heated argument and when I told her I was going to call the head office to complain, she decided to rent the truck to me. Also, I arrived to pick up my rental around 9:30am and didn't leave until almost 11am due to faulty wiring on the trailer. I have cancelled all future rentals from this location and will not be returning.

jeremy l. on 3/4/2015
Rating: 5 out of 5 stars

Very friendly staff and Explained everything very well. Overall I'm very pleased with my experience

MIKE D. on 3/2/2015
Rating: 1 out of 5 stars

Originally I reserved my truck to be picked up in Cambridge. I was (poorly) notified 1 hour before designated pickup that I would have to drive across town to the changed pickup spot of Victoria Street (convenience store). Upon arrival, I paid for the truck only to find out that the seat belt mechanism was jammed. The attendant's response to me questioning this issue was "I did not know because checking seat belts is not part of our inspection process". I was shocked by this response. Following this he continued to ask if I still wanted to take it (fully aware the driver seat belt was unopperational). After declining to rent this truck, the attendant insisted I drive across town to the last pickup location (Charles street). Furious with the service and now being 2 hours late moving, I had no choice. I finally received a truck and finished the transaction. Needless to say I am VERY disappointed in the service of Uhaul and will never recommend it to anyone, and continue to discourage others from using it. 1/10. This would be a 0 if it weren't for me actually getting a rental ruck.

Jennifer W. on 3/2/2015
Rating: 2 out of 5 stars

This is a very tight parking lot for pulling in and out, which was inconvenient as customers need to be dropped off and picked up and there is nowhere for the cars to wait. The location seemed understaffed - the staff were working efficiently, but there was a long line up despite this.

KRISTA N. on 3/1/2015
Rating: 2 out of 5 stars

When I entered the store, there was no staff member present. We waited for 10 min before she came out from the storage area. I would think it would be a security concern to leave the store unattended for that long. Then, half way through our transaction, the teller stopped to ring through someone that had come in well after us. We were literally in the process of paying when she decided to stop and make us wait while she rang through the person behind us. It seemed like an odd thing to do when we were so close to being finished.

rebecca b. on 3/1/2015
Rating: 4 out of 5 stars

The truck I ordered was not there when I went to pick it up. The girls made sure that I did not have to wait. Great customer service

ANGELA F. on 2/28/2015
Rating: 1 out of 5 stars

Rude customer service

RICK S. on 2/24/2015
Rating: 3 out of 5 stars

Did not like gas being so low 1/8 of a tank

RUS A. on 2/22/2015
Rating: 5 out of 5 stars

Great service as usual at this location!

JOSHUA M. on 2/21/2015
Rating: 1 out of 5 stars

There is only one worker at this location that is nice even the owners of the store are rude and they were going to blame me for blankets that was not in the truck and the windshield was cracked in 2 places and when I picked up the truck the latch on the roll up door was frozen shut and there was snow and ice making it impossible to close the door after I opened it and I to scrap the ice in the door Frame to close it we had to waste 30 min just to get the latch open the first time, I left my lock keys on the truck key ring by mistake went over 1 hour after I dropped it off to pick it up and the worker had no idea where the truck is and like opps we rented it come back tomorrow at 9 am please contact me about all my issue

douglas p. on 2/19/2015
Rating: 3 out of 5 stars

Great customer service....

Emily S. on 2/18/2015
Rating: 4 out of 5 stars

Have rented multiple times from this location for past moves as well. I have yet to be disappointed; expectations have always been met or exceeded. :)

MIKE G. on 2/17/2015
Rating: 4 out of 5 stars

I've rented from a variety of uhaul locations... This was definitely one of the best.

CURTIS L. on 2/16/2015
Rating: 3 out of 5 stars

The people staffing the location were extremely friendly and helpful. To clarify the "no" on the equipment being clean and well maintained, the truck was not fully cleaned, but this is due to a quick turn-around. It was a very cold day and I was fine taking a truck that was just returned and warm versus a truck that was cleaned and prepped but cold. The service was great. No complaints.

JEFF M. on 2/12/2015
Rating: 1 out of 5 stars

was rude and charged me more gas after I just filled up will not rent from uhaul ever again

MICHELLE D. on 2/10/2015
Rating: 5 out of 5 stars

I have had a wonderful experience at this location