U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Victoria and King)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

ALYSSA L. on 9/11/2014
Rating: 3 out of 5 stars

There was quite a long wait when we went to pick up our vehicle rental

bob w. on 9/11/2014
Rating: 2 out of 5 stars

location is poor right now due to construction next door, otherwise all was okay thank you

lori t. on 9/11/2014
Rating: 3 out of 5 stars

Location is usually good but construction of the new building makes it difficult to get in and out.

DAILEN K. on 9/10/2014
Rating: 1 out of 5 stars

It would be nice if someone opens up the place on time when a customer books a trailer at 7am and no one shows up. I waited till 7:20am and could not wait any longer and had to rent somewhere else. I was late for my trade show because of this and I was extremely disappointed. It cost me business and caused me stress.

Kari H. on 9/10/2014
Rating: 1 out of 5 stars

This was a terrible experience! I've been to this location once before and had an ok experience so I decided to come back. I almost walked out and cancelled my order before picking up the vehicle as the service was so poor. Online I ordered a truck, the safety insurance, and a furniture dolly. The piece we were planning on moving was extremely heavy and required the dolly. When I went in to pick up my order I was informed there were no dollys and that they were waiting on a shipment of them to come in. Why was this available on the website if it wasn't going to be available in store? I had checked in 10 minutes before my scheduled check in time and it took 40 minutes before I was actually able to leave! The clerk offered for me to take a van instead of the truck due to the cheaper rate of .49$ a mile. I told him the dimensions of the piece I was planning on moving and how I was skeptical it would fit. He assured me it would so we changed my order to the van. When going over the contract I noticed I was being charged .69$ a mile. When I questioned this this clerk did not readily recognize the error but later blamed his computer. Since he wasn't going to change the rate to the amount he originally quoted me for (.49$) I switched back to the truck. When I was shown the new contract I noticed the estimate was almost 20$ more than the van estimate- which was priced for the trucks rate. I questioned why I was going to be charged so much more for the truck when it was supposed to be .69$. Again, he blamed his computer, rambled about technology, and didn't resolve the issue. I recognize switching vehicles caused part of the delay but the clerk spent so much time rambling and telling me his life story when I clearly wasn't interested that it was holding up the line. I was scheduled to pick up the piece of furniture at a certain time and was made late. The clerk informed us that he had surgery last Thursday, how he wasn't supposed to be at work, how he was taking T4s for the pain, and complained about his manager for making him work. He was very disorganized and because of all his exaggerated tall tails he was very unpleasant to deal with. I just wanted to get the truck and go! When we were having issues with the rate I explained that if it wasn't quickly resolved I would cancel my order and leave. I was running out of time, the furniture dolly wasn't supplied, the rates were inaccurate, it wasn't worth my money or time to be there any longer. Inside the truck was not swept out before I got there. There were pieces of cardboard in the back of the truck. Inside the cab there was plastic garbage from the previous driver. The clerk did not perform a walk around check of the vehicle with me. I was so flustered from dealing with him and how late he made us that I forgot to perform one myself. I will never ever return to uHaul. Between the system issues, not supplying the dolly as offered, and the unprofessionalism and arrogance of the

orest d. on 9/9/2014
Rating: 4 out of 5 stars

-waiting for service at the service counter, sometimes takes to long.

Alyssa G. on 9/8/2014
Rating: 4 out of 5 stars

Quick, efficient, and reliable service.

bill s. on 9/6/2014
Rating: 1 out of 5 stars

I reserved a trailer a week in advance. I arrived on Sunday Aug 31 at 10am to pick up the trailer. I had to stand in line for over 2 hours in the hot sun on the asphalt. Suggest more customer service people for peak times.

PAUL B. on 9/5/2014
Rating: 3 out of 5 stars

brought truck back 30 minutes late, got $50 in extra fees. I can still see it sitting in the lot, so it wasn't urgently getting used. A little flexibility would be good.

RUSSELL B. on 9/4/2014
Rating: 5 out of 5 stars

Fabulous customer service Agents! So efficient, so considerate and polite and helpful. Fantastic experience. We will highly recommend. Thank you

GLYN G. on 9/4/2014
Rating: 2 out of 5 stars

Ask to drop off trailer at Colby dr in Waterloo but when we got there they refused to take the trailer. Asked us to drop it off at another location. Not very good customer service

JOY W. on 9/4/2014
Rating: 1 out of 5 stars

I was very disappointed that even though I had called two weeks before for a 14ft truck and a Sun AM pick-up, I was given a 4pm pick-up time instead and then told that there was only a 26ft truck available. The staff were not very friendly or apologetic for the inconvenience.

Vic R. on 9/4/2014
Rating: 1 out of 5 stars

for starters you could have more than one staff member so it shouldn't take 75 minutes from the time I walk in to pick up the truck I booked the day before until im leaving with it and it would be nice if when you phone that location someone actually picked up the phone.

PATTEN S. on 9/4/2014
Rating: 4 out of 5 stars

the customer service was very helpful considering the caos in the surrounding area. I was very disappointed when I drove to St. Agatha for my arranged pick up and they were closed. And when I booked the trailer on line I requested 24 hours and sent an e- mail for 11.5 hours spent half a day getting it straightened around disconnected many times and then almost an hour on hold while I was in a parking lot on a pay phone. It is nice to arrive at an location and they know what they are doing. Not sure I will ever book a reservation on line again.

Jeremy K. on 9/3/2014
Rating: 5 out of 5 stars

The gentleman that served us was excellent. He engaged us with genuine interest and conversation as customers and even refused our help to lift the trailer onto the hitch.

PETER M. on 9/3/2014
Rating: 4 out of 5 stars

Have an express desk for people that have pre-reserved a truck or trailer.

CHRIS C. on 9/2/2014
Rating: 4 out of 5 stars

No issues with this site or the staff there. Very helpful and acvomodating.

mike w. on 9/2/2014
Rating: 5 out of 5 stars

Staff kept calm and courteous on a very busy weekend.

MAUREEN S. on 9/2/2014
Rating: 4 out of 5 stars

We were looked after quickly. Thank you!

Ryan B. on 9/1/2014
Rating: 1 out of 5 stars

Horrendous customer service. Manager complained about personal problems the entire time I was there. Sales reps were short, unapproachable, and did not explain things well. Will never return to use UHaul again.

VALDA E. on 9/1/2014
Rating: 4 out of 5 stars

The service was fast, efficient and friendly.

MIKE B. on 9/1/2014
Rating: 5 out of 5 stars

I can't say that I have any suggestions on any improvements. Everything was ready as expected and promised. Very courteous attendant and good clean equipment.

SARAH D. on 9/1/2014
Rating: 3 out of 5 stars

Double check the steering. Apparantly the steering wheel was a little jerky according to my driver. The whole drive.

Jane R. on 9/1/2014
Rating: 3 out of 5 stars

The location has become very tight, due to construction. It was difficult to park and difficult to get the vehicle out. However, the staff were very accommodating in regards to leaving my vehicle for the night. There was an error in my bill, charging me for 2 days instead of 1, but when I returned to the store they acknowledged the error and corrected it quickly. The vehicle was very clean, easy to handle and fit our needs.

LAWERENCE B. on 8/31/2014
Rating: 5 out of 5 stars

Great staff!!!! Friendly and courteous!!!! Pick up in a matter of minutes. Returning rental was just as fast.. Would use U-Haul again and again, and will recommend to others...