While your agents are great, I cannot say the same for Corp. Uhaul.
Over all, the entire experience was absolutely miserable. Becerything yhat corp touched turned to dung.
Corp did nothing right: Didn't get the renting location right. Didn't get the equipment right. Didn't get the time of pickup right. Didn't get the location of the drop off site right.
Next time I rent from Budget. Corp. Uhaul failed miserably.
By the way. You better not charge me for the dollies, because none were available