Nnena A. on 1/26/2015
Rating:
Nothing. Perfect.
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David B. on 1/25/2015
Rating:
Nothing. The entire process was perfect. Everyone was extremely helpfull and eager to assist me. The truck was clean and well maintained. Everything exceeded my expectations.
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JOHN O. on 1/25/2015
Rating:
Everything Great!
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John O. on 1/23/2015
Rating:
Everything was excellent.
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PAUL C. on 1/20/2015
Rating:
Fine job no issues
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ROBERTA D. on 1/19/2015
Rating:
All the people who I had contact with were professional. It was a good experience.
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THOMAS E. on 1/18/2015
Rating:
Good customer service staff. very willing to help..
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DAVID A. on 1/18/2015
Rating:
truck smelled from cigarettes
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John O. on 1/15/2015
Rating:
Everything went very well.
Great job!
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Ralph M. on 1/15/2015
Rating:
I just can't say enough how much I appreciate the level of service and friendliness that I've received from this facility. They have truly been like a business partner to us allowing us to expand our operation immediately without the cost of purchasing our own equipment. Even on their busiest days they get us in and out in a timely manner and allow me to get through my busy day without any significant interruptions.
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JOSEPH M. on 1/15/2015
Rating:
Nothing.
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Diana B. on 1/14/2015
Rating:
The truck I had was nice except for the emergency brake release. I only had to use it twice but each time the handle was turned at an odd angle. It made it difficult to release. I notified the manager upon return. Otherwise good experience.
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Heather J. on 1/11/2015
Rating:
the only thing that made me nervous was when I got in the truck there was a uhaul truck in front of me and behind me - the vehicles were in a line. However the uhaul people were great and guided me out with hand signals
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BRETT R. on 1/10/2015
Rating:
This was perfect and Kenneth was awesome!
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joann r. on 1/7/2015
Rating:
truck was clean and well kept they also did an great job
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VICKI V. on 1/5/2015
Rating:
Our 17' truck leaked; we rented it to use for dry storage for a day when we were putting new carpet in our house. "Dry" was supposed to be the key word. An old cabinet had some minor water damage (not really worth reporting to U-Haul's insurance) and many of our daughter's toys got wet. So in addition to the hassle of having to unpack three rooms of our house, I had to spend hours drying out toys and wiping things off. The gentleman at the drop off location offered me a contact number to file an insurance claim for damages (which we decided wasn't worth our time) but no other compensation for our time and frustration. When I pressed him, I did get a meek "sorry."
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BREANNA C. on 1/4/2015
Rating:
I dropped off a truck at this location after finishing a move, and I was pleasantly surprised at the ease of the return. It was essentially a "drive-through" where I remained in the truck while the inspector did his check. He was very polite and courteous throughout the process, and he provided the final receipt once he finished his report. The entire exchange went very quickly and easily, so it was a great experience.
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Marian B. on 12/30/2014
Rating:
Everything was very good and the employees are fantastic.
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ALISTER L. on 12/29/2014
Rating:
Great equipment, well taken care of. Person at the desk was a little distracted with something but got me all taken care of. Will use this location for in the future.
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rose c. on 12/29/2014
Rating:
EVERYONE WAS great
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KATIE Y. on 12/28/2014
Rating:
Great variety if trucks. Easy to work with. No issues.
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DEIDRE M. on 12/23/2014
Rating:
This was an outstanding experience.
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VASANT B. on 12/22/2014
Rating:
I am regular customer always used U hall for moving the furniture from location to another location . I have four hotels in st. Louis ,this time i am appointed because the truck has no tail lights working ,No brake lights working properly it's comes on for a minutes & goes off so i decided not to drive unsafe after dark & return the truck in the morning.
Thanks
Vic Bhakta
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Cindy B. on 12/22/2014
Rating:
Outstanding professionalism! Great site!
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JOSEPH M. on 12/19/2014
Rating:
Nothing
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