U-Haul of Chicopee

U-Haul of Chicopee

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Address

878 Memorial Dr
Chicopee, MA 01020

(413) 593-5701

(Rt 33)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Chicopee, MA at U-Haul of Chicopee

Moving to or from Chicopee, MA, 01020? Get FREE truck rental rate quotes at U-Haul of Chicopee. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chicopee, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Chicopee

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chicopee, MA.

Cargo vans and pickup truck rentals in Chicopee, MA

U-Haul cargo van rentals and pickup trucks in Chicopee, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chicopee, MA, 01020. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chicopee, MA, reserve a van for your moving needs from U-Haul of Chicopee!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CARMEN M. on 8/1/2015
Rating: 3 out of 5 stars

Well Kyle gave the worst service ever, I was given the wrong truck and he didn't even want to adjust the mileage price. He was very unprofessional as well as non caring for the customer but thanks Donald Lavalle for making the day better for me, you were an excellent help and I believe you should be the one running the store and not that inconsiderate prick.

JACQUELINE L. on 8/1/2015
Rating: 4 out of 5 stars

The young lady that took my reservation was very polite and knowledgeable. Excellent staff.

DAVID B. on 7/29/2015
Rating: 4 out of 5 stars

Was very disapointed that my reservation was changed to this location from my original Northampton choice. It was a 30 minute drive compared to 5 minutes. The associate was very nice even though he was over worked.

BARBARA S. on 7/20/2015
Rating: 1 out of 5 stars

I truly hope this reaches the highest chain of command. I rented a truck from you last week at the Memorial Drive office and it was honestly the WORST business transaction I have ever done. The manager of that store went above and beyond what is acceptable and completely harassed me the entire rental period! I had your truck for 4 days! And in that time, Kyle decided to look up my social media account, and contact people on my 'friend list' regarding my rental, threatening to call the police and report the uhaul stolen! Nobody other than me should have been contacted regarding my rental! He also gave out my personal information (phone number) to a female friend of his and had her prank call me from a private number pretending to work for uhaul! She would not even give me her name Let alone a supervisors! But she made it clear that Kyle would report the uhaul stolen! When I finally spoke to Kyle regarding the phone calls I had received, he was VERY rude and argumentative, when asked why he did not just look up my phone number and call me himself, he said "his system was not working". He then flat out denied me a phone number to a supervisor, district manager, or higher chain of command. At the end of the phone call he said he would "trade me the phone number for the truck". I had already informed another employee that I was returning the truck after I got out of work at 5:30. This was BY FAR the worst experience I have ever had with your company. All of your other employees we're very helpful and friendly. The woman who rented me the truck was very sweet, and upon returning the truck, she was very apologetic for her superiors behavior. His actions were COMPLETELY unnaceptable. My personal information was given out and I was harassed by that man. I'd like to continue business with your company in the future as needed, but I can guarantee I WILL NOT be visiting that location again. And I hope something is done about the way I was treated. God knows how many complaints go unheard. A very angry customer.

JASON B. on 7/19/2015
Rating: 1 out of 5 stars

Reservations were made a month in advance. The truck was in another location 3 towns over when it was time for the pick up. The car transporter was in another location and a day later then the reservation. Then the lights on the trailer did not work. Had to fix the lights myself since the location were it was picked up didn't seem to really care and said to call the break down number. I didn't have time since we were on a time schedule and were already a day late due to the trailer being a day late. Equipment was ok but i don't think the service could get any worse

JOHN M. on 7/13/2015
Rating: 4 out of 5 stars

Equipment was top notch, drove very well. Cargo blankets were a huge help!

LUZ G. on 7/8/2015
Rating: 4 out of 5 stars

THE TRUCK HAVE PROBLEMS WITH ABS SYSTEM. AND I NEED TO BUY SOME MOTOR OIL. WE NEED TO PICK OUR EQUIPMENT IN TWO DIFFERENT LOCATIONS. VERY UNCONFORTABLE.

Melissa R. on 7/7/2015
Rating: 3 out of 5 stars

Too long of a wait at counter. Hire more counter help for the beginning of the month.

DEAN L. on 7/6/2015
Rating: 5 out of 5 stars

Prompt, professional customer service, organized and efficient. Sincerely, Dean LaFond

jason h. on 7/4/2015
Rating: 4 out of 5 stars

At least two attendants to expedite services

KIMBERLY H. on 7/3/2015
Rating: 3 out of 5 stars

I didn't like the fact that my online reservation was for 10 hrs, but the location double booked and wanted it back at 4. I was checked out by the manager who never told me they wanted it back by 4 and then received a voicemail saying they needed it ack right away as they had someone there waiting for it and call them back. I called back but since the location had their phones on forward for days they never received the message.

GEORGE H. on 7/3/2015
Rating: 3 out of 5 stars

The truck was not swept out by the prior user. There were hair ties, dirt, pens, etc. There were no furniture pads. I specifically requested them on both the online reservation and the verbal confirmation. These were critical because I was hauling freshly refinished furniture. The manager said that "nobody in my district has any". Why not tell me this so I can plan on coming up with an alternative? The truck itself was fine, but it did have a very hard time starting, like it was losing fuel pressure. I told the manager when I returned it. Overall, it was a fine experience, but the lack of the furniture pads really messed up my schedule. I had to procure cheap comforters at a discount store so I could move my cargo. That expense alone doubled my moving costs but I had no other choice at that point.

natalie r. on 7/2/2015
Rating: 5 out of 5 stars

Excellent customer service. Truck well maintained.

KATHERINE S. on 7/2/2015
Rating: 4 out of 5 stars

The place was super busy and seemed a little under-staffed, but when they got to us, the staff were very friendly and helpful.

gillian b. on 7/1/2015
Rating: 3 out of 5 stars

There was medicated qtips loose all over the back of the truck. When we went to pick up the truck the two people at the desk were stressed at 8 am. they were complaining to each other about other workers not letting them know about their day ahead.

Jennifer B. on 7/1/2015
Rating: 5 out of 5 stars

The gentleman who help us was outstanding! He was the only one that we saw on duty and he was still great even with all the people waiting. Knew his stuff, got everyone done quickly. Helped us change the trailer size to a more suitable size. I will absolutely go there again!!!!

emily l. on 6/30/2015
Rating: 3 out of 5 stars

Have correct truck that was reserved available.

ANTHONY L. on 6/30/2015
Rating: 5 out of 5 stars

Serve hamburgers and fries.

william S. on 6/29/2015
Rating: 3 out of 5 stars

The staff in Chicopee were great, the trailer was terrible, it leaked and ruined several boxes of linens, the back tail light lens was missing, very disappointing. BTW I ended up in Chicopee because the Westfield facility totally screwed up my reservation, after confirming twice!!!. I live a few miles from there and will never use them again, it cost me man power as well as having to rent again to get the job done.

mary f. on 6/27/2015
Rating: 4 out of 5 stars

I assumed, mistakenly, that the truck I rented came with a ramp. I think that needs the customer needs to be informed whether or not there is a ramp and asked if they need one. Kyle, the UHaul employee who helped me was great. I have used this location twice in the last few months and he was there the first time and this time. He was very helpful, friendly and easy to deal with. Very organized too!

INNISS P. on 6/25/2015
Rating: 4 out of 5 stars

Stop being deceptive. Awfull experience

DAVID G. on 6/22/2015
Rating: 5 out of 5 stars

I would prefer to book my pick up time when I reserved the vehicle. Waiting 3 weeks for a call made less than 24 hours before I required the pick up was nerve racking and could have resulted in my having to cancel or rework my trip halfway across the country.

LAWRENCE D. on 6/16/2015
Rating: 5 out of 5 stars

Customer Service Rep. Donald was excellent. Even though there are other locations closer to me as well as close to the Chicopee Memorial Ave location, I will always go to the Chicopee, Memorial Ave location because of the GREAT customer Service I receive. Today's GREAT service came from Donald. !!!!!!!!!!!!!

Brian P. on 6/16/2015
Rating: 4 out of 5 stars

Was a quick pickup and drop off. Staff was helpful and knowledgeable. Would rent again from same location.

SEAN D. on 6/15/2015
Rating: 4 out of 5 stars

Some rental items weren't immediately ready for pick-up, but this was remedied extremely quickly. Friendly and helpful staff.