I got a survey for uhaul. Here's what I said:First off, it was extra mileage because I had to pick it up across town, secondly the truck had to be jumped, thirdly your hispanic guy did not know how to jump the equipment, and lastly the hispanic was rushing to get the truck back. He called and the other guy said we had 24 hours to return it, but the hispanic guy called at 11:20. We were right in the middle of moving and the person he wanted to speak to was in a process of lifting. So hell no I will not be refurring this place. When I went to Jeff he was pleasant and had customer service which your hispanic guy did not. Infact, considering my friend had to show your guy how to jump their own equipment you should be paying me or at least taking a percentage off. This was far beyond dislike.
MELISSA B
APR Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Enid, OK 73703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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GEORGE WAllow more one way moves. I spent $200 extra just because U-Haul claims to have no one way trucks. This will prevent me from using U-Haul in the future
JEFFREY DHad a “guaranteed” pick up time at 1:00 pm. Had movers scheduled to meet at 2:00 to help load. Arrived at pick-up location and there was a sign on the door “gone to lunch be back at 2:15” Very aggravating!! Called regional office and the girl dispatched it to us but had to do all the hook ups on our own.
Patty CI was hesitant to rent a u-haul truck because of the experience with companies lately 😕 I found the gentlemen that dispatched my u-haul to be professional and all around genuine men. I will be renting from them again for my move and definitely recommend to anyone that wants a seamless and great experience and good conversation while the u-haul is being prepared for rental. I am beyond happy with my experience. Thank you APR for your outstanding customer service and support. Robert Cabe
ROBERT C