the experience at first was pleasant; the person who gave me the key and instructions was friendly. however, i had made a reservation for a dolly and they didn't give me one (didn't realize until i got to my place), nor did they provided a solution when we inquired about it. i didn't get charged for the dolly, but i had to move everything by lifting and the overall move took longer.
Ara K
Broadway Autocare
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I called and made the reservation, I was told the trailer would be there when I arrive. When they called to confirm, the arrival time was off by 6 hrs. Upon arrival at the lot , the u-haul person was late by one hour , leaving us sitting on his lot until he arrived. He had to go get the trailer from another dealer and said the dealer was late . I have used u- haul in the past and never had these problems before.
TRS PThey are very friendly and prompt. The charge was very reasonable and clear.
TAE-JU Oeasy, quick and efficient. Good location
mohammad bShoutout Ericka for the amazing help!
ARTHUR C