U-Haul Moving & Storage of Federal Way

U-Haul Moving & Storage of Federal Way

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Address

35205 Enchanted Pkwy S
Federal Way, WA 98003

(253) 874-2481

(Across from Costco and Next to Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Federal Way, WA at U-Haul Moving & Storage of Federal Way

Moving to or from Federal Way, WA, 98003? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Federal Way. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Federal Way, WA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Federal Way

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Federal Way, WA.

Cargo vans and pickup truck rentals in Federal Way, WA

U-Haul cargo van rentals and pickup trucks in Federal Way, WA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Federal Way, WA, 98003. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Federal Way, WA, reserve a van for your moving needs from U-Haul Moving & Storage of Federal Way!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

AMANDA G. on 8/1/2014
Rating: 5 out of 5 stars

It was an easy process with fantastic customer service both picking up and dropping off. Will use again.

Levonda M. on 8/1/2014
Rating: 5 out of 5 stars

i don't think they could improve much, if at all. i use them all the time and have a storage account there. fast friendly service and well maintained.....thanx...

DAVID M. on 8/1/2014
Rating: 4 out of 5 stars

Great service, however I made a reservation online with uhaul and ordered an appliance dolly with my equipment, the associate that checked me out assured me it was already in the back of the truck but when I opened the truck to load it there was no dolly.

MARCUS W. on 7/31/2014
Rating: 3 out of 5 stars

I reserved a truck for 1:15pm and arrived at 1pm. Upon arrival there were no associates in the front desk area for over 10 minutes. When dropping the truck off the situation was similar. A sign says wait near the vehicle and an associate will help you, but after 10 minutes of waiting I had to go into the showroom and flag someone down. It appears there are cameras that monitor the showroom, but is there anyone really watching the cameras for customers?

Roland R. on 7/31/2014
Rating: 5 out of 5 stars

I didn't get the gentlemens name but he was very curtious

Thomas R. on 7/31/2014
Rating: 4 out of 5 stars

Very pleasent Experience

CHARLES E. on 7/29/2014
Rating: 1 out of 5 stars

My UHaul 14' truck was stolen in Federal Way, WA. I still have the keys. UHaul has insurance to cover their loss, but the cargo is not covered. UHaul collects their fee, is covered on the truck loss, and all I've got to show for it is a key to a stolen truck. Shame on you UHaul. In hind sight, my wife Googled UHaul, theft. Seattle, my destination, was the top site. It seems that having a UHaul truck or trailer stolen is commonplace. I think UHaul should be held as pecuniarily liable for not warning customers and not providing some helpful hints on protecting your load. So, bottom line, UHaul loses nothing and I lose everything...except the key of course

Leona W. on 7/29/2014
Rating: 5 out of 5 stars

Send vehicles out with either a half tank or full tank and require customers to return it the same. My cargo van's fuel gauge was between the 3/8 and 1/2 tank mark that caused unnecessary inconvenience in making sure that I filled it up just right without going under or over. Otherwise, my customer experience was excellent--very friendly and efficient service, and my cargo van was practically brand new and clean. Thank you, I'll definitely rent from this location again and recommend to others.

ANTHONY M. on 7/29/2014
Rating: 5 out of 5 stars

The employees at this location went above and beyond this time. I needed a 6x12 trailer to move some items for my business at the last minute. I was driving from Bellevue to Spanaway in my car to get my Suburban to tow the trailer. There was hideous traffic and it took 4 hours to make the trip from Bellevue to Spanaway and back to Federal Way for the trailer. The uhaul store closed at 7 pm. I did not arrive until 7::45 pm at uhaul. They were still waiting for me. On the phone on the way there the guy said "don't worry sir, we will make it work, keep on coming in". Excellent customer service.

MASON M. on 7/29/2014
Rating: 3 out of 5 stars

Will not be renting from U-Haul again!

JEFF W. on 7/28/2014
Rating: 4 out of 5 stars

When I arrived to pick up my truck, they actually had it! The last TWO times I used U-Haul (Lakewood), they didn't and the employees were so rude it blew my mind. The people at this location were great -- and they had my truck!!

Gregory V. on 7/28/2014
Rating: 1 out of 5 stars

Customer service is AWFUL. Manager doesn' t return calls.

Shoneeka C. on 7/27/2014
Rating: 5 out of 5 stars

I will definitely do Bussiness again here

Matthew K. on 7/26/2014
Rating: 5 out of 5 stars

The truck was a pieces of crap and I was surprised it made it in my move. If I was moving more then the 20 miles, I would have refused it . I thought the transmission was going to exploded with how hard it was shifting. The return guy was cool but the pick up guy was a little wierd.

tony d. on 7/26/2014
Rating: 3 out of 5 stars

UHAUL has excellent sales people. They want your business and money. I asked for a certain day and time to pick up the truck. I called in on the day I needed it and asked if I could pick it up early. They said no. There were non available until my pick up time. I asked if mine was not available at pick up time could I get a larger one. They said not to second guess them and made what I thought was a very rude remark about 1000 possible things that could change. Poor customer service as far as I was concerned. I went an hour early and they had all kinds of trucks but never did call me so that I could have started earlier as they promised. Poor business practice. The truck was dependable but not great. I rented a 17 ft. and it got 6 miles to the gallon on fuel. They asked if I wanted their $14 insurance. I said I had insurance. They caution me, or tried to intimidate that if there were any damage I would have to pay them immediately and they would not deal with my insurance company. I declined. The truck ran O.K. and it was clean. Most of the major damage areas were marked with X's. I declined the pads and hand truck. They have them in the truck but are tie wrapped and if you use them they charge you a FEE. They were actually in the way. The price was right and the check out went well when I returned it. I have a smart phone and took pictures of the fuel gauge and mileage so there would no questions on return. I think I will go with Penske next time. They were a little bit higher but more professional.

fred m. on 7/26/2014
Rating: 5 out of 5 stars

Improvement would be difficult. Staff is friendly, professional, and knowledgeable. Equipment in very good condition. We would travel out of our way to come to this place for our moving needs.

CASBY W. on 7/25/2014
Rating: 4 out of 5 stars

Be more prompt when customer arrive.

Wayne J. on 7/25/2014
Rating: 5 out of 5 stars

We were delayed dropping the truck off. (Its a move go figure) But an employee who was just finishing work, stayed behind to show me where the night drop was and all that. Thanks

KELLY C. on 7/22/2014
Rating: 1 out of 5 stars

The attendant miss marked the fuel mileage on the contract. My driver missed it. We put 5 miles on the vehicle, cosy me $40.00 in fuel. Because the attendant didn't mark it accurately.

RON P. on 7/22/2014
Rating: 5 out of 5 stars

It would be nice to have a cable system of some sort - or cable adapter cranking system - that could be rented or added too the auto transport trailer to aid in loading vehicles that do not run. That is my primary complaint with this trailer.

Robert M. on 7/22/2014
Rating: 5 out of 5 stars

Many scratches & dings on the truck that were not marked by sticky X's. That made it hard to accept the truck or to note all the scratches on the tiny sketch.

CELESTE R. on 7/21/2014
Rating: 4 out of 5 stars

Make sure when your employees answer the phone they use good customer service skills.

robert j. on 7/21/2014
Rating: 4 out of 5 stars

Need to move stop signs in return lane to other side of canopy so workers see them. All employee's nice to deal with. thanx Rob

Daniel L. on 7/21/2014
Rating: 5 out of 5 stars

Great facility, I had a good experience there.

CORY F. on 7/21/2014
Rating: 4 out of 5 stars

Our reaction to an initial staff person was not positive. When a customer has a "guaranteed" reservation and the vehicle reserved is not available stating to the customer that "There is not much we can do for them" does not put the customer in the best mood, especially when planning a long move. Kristen stepped in, found a vehicle at another location and the first thing she said to us was "I'm sorry". Subsequently Jarod was courteous, prompt as well as helpful when we returned to pick up the auto transport. It was good to see that the location had good employees with good customer service skills.