U-Haul Moving & Storage of W Towne

U-Haul Moving & Storage of W Towne

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Address

522 W Platte Dr
Madison, WI 53719

(608) 833-6610

(Off Gammon Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage of W Towne

Moving to or from Madison, WI, 53719? Get FREE truck rental rate quotes at U-Haul Moving & Storage of W Towne. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of W Towne

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53719. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage of W Towne!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

RON N. on 10/1/2014
Rating: 1 out of 5 stars

Have your employees take care of the customer and not make them wait instead of caring more about their recent morning take out order of food from Denny's that was missing some condiments. This wasted about 10-15 minutes of my time while the female employee ignored me and told the male employee what was missing and what he should go back and get. Have employees listen to the customer before making comments. I recently was given the run around the town of Madison/Verona because I wanted to return the truck to a different location, but the first male employee didn't understand I wanted to return the truck to the Verona (locust rd) location and not the Verona Rd location. When I came back to the W Platte location after stopping at the locust dr location and realizing the mix up by the first employee, I started to explain the situation to a different male employee that was there earlier when I arrived the first time, but was rudely interrupted by a female employee that said they didn't have a 17 ft truck available, which made no sense because I had a reservation for one 30 minutes earlier. She had no idea what my situation was but tried to turn me away by saying no truck was available. I will never go back to this location to rent a truck due to this horrible customer service.

JOSH V. on 10/1/2014
Rating: 3 out of 5 stars

Customers again did not have trucks available, I did not receive help or get asked what I needed returning my truck for at least 15-20 minutes.

ALEX H. on 10/1/2014
Rating: 5 out of 5 stars

The check-in and check-out process went smoothly. The truck was clean and drove well. The location is convenient in Madison.

Emily X. on 10/1/2014
Rating: 3 out of 5 stars

I have rented here couple times. I have never been asked for insurance policy number before. THis time I was required to have this otherwise I had to pay $10 for coverage waiver , and I wish they told me ahead of time when I book. SO I can have this information ready, not to call around to find out my policy number at the last minute. I paid extra $10 to save the trouble, but I don't feel comfortable to pay the extra.

DANIEL G. on 9/30/2014
Rating: 5 out of 5 stars

Very friendly, nice and helpful staff. Even though the employees were busy with multiple customers, they were very thorough and did not make me feel rushed checking out.

CAROL S. on 9/30/2014
Rating: 3 out of 5 stars

We rented the blankets and when we returned the U-haul we had them folded over but NOT completed folded the way they were before. I do feel that this was more than sufficient but they did charge us $25. When we rented the u-haul we were told to have it swept out, which it was but they did not mention anything about the blankets. It apparently was printed on the side of the truck but not specified as to how they should be folded. DO NOT FEEL THAT I SHOULD HAVE BEEN CHARGED!!!! Next time will rent from another facility.

Karl D. on 9/30/2014
Rating: 5 out of 5 stars

The truck was very clean and the staff did a great job. The seat belt warning kept beeping even with my seat belt fastened and the others clicked without passengers. That could use a fix. The transmission felt funny to me, sometimes revving up to high RPM's without any reason I could think of. I don't know, maybe that's normal, but it seemed odd to me. That won't happen in the company yard, I only saw it when speeding up to go across town. Still, on the whole the system worked and we got our job done.

Jason S. on 9/30/2014
Rating: 2 out of 5 stars

Retire the very old and damaged truck. Check engine light came on during my move. Too many scratches and dents to count. Started very hard. Added stress to a move that no one needs. Office staff not very welcoming.

Hayley B. on 9/28/2014
Rating: 5 out of 5 stars

Great experience. Very helpful and efficient service.

KAREN D. on 9/28/2014
Rating: 5 out of 5 stars

I read reviews about this location (and others in the Madison area) and was really nervous. The reviews indicated that check-in was very slow and that sometimes they'd make you go to another location to pick up your reserved truck. SUPER fast check-in/check-out and truck was ready and waiting for us. Excellent customer service! Way to go, guys!

JAYMASEN W. on 9/25/2014
Rating: 5 out of 5 stars

give some of those hard workers a raise

Clarice H. on 9/24/2014
Rating: 2 out of 5 stars

The first time I used this location they processed claims in a manner that help to much money on my account and made it bounce other checks. This time the truck breaks didn't work, thanks for the lower mileage charge but that using the truck was still scary.

MIKE S. on 9/24/2014
Rating: 4 out of 5 stars

Staff checked me through in a timely professional fashion

JOHN R. on 9/23/2014
Rating: 5 out of 5 stars

Put a padlock on the closed trailers for customer use, like you do on the back door of trucks. Thanks!

JAMES W. on 9/23/2014
Rating: 2 out of 5 stars

We didn't get the truck we wanted and wehad to get other people to haul for us!

CYNTHIA K. on 9/22/2014
Rating: 4 out of 5 stars

WHen I reserved the U-Haul, It was to be at a location which is about 5 miles from my house. When I got the confirmation, it was for a location 30 miles from my house. Is this just a way to get more money for U-Haul on milage charges. When I reserved if on line, it gaurenteed the location - then it changed. Not to happy about the extra money I had to spend

Tom T. on 9/22/2014
Rating: 3 out of 5 stars

Getting the truck was quick and easy. Returning it took forever.

Dale L. on 9/21/2014
Rating: 4 out of 5 stars

Unfortunately, the battery died, first time in the eight years I've been renting. The Roadside assistance was excellent and got me back on the road with a jump. The people at UHaul were totally understanding and did everything to my satisfaction. The battery however should be replaced and I should not have been rented a truck with an almost dead battery. I hope they replace it as the next person who rents that vehicle with probably end up stranded.

Stephen H. on 9/18/2014
Rating: 3 out of 5 stars

Leaky trailer,taillight brake light did not work and wheel bearings going. Bad!

JODIE T. on 9/15/2014
Rating: 3 out of 5 stars

Other than being there at 9 am and not being able to enter the building and start the rental process until 22 after 9 due to issues with missing money from the night before, it was a smooth process.

Gerald G. on 9/15/2014
Rating: 4 out of 5 stars

the check out process could be a bit faster. I did the onliine checkout, but that did not seem to speed things up.

patty h. on 9/15/2014
Rating: 5 out of 5 stars

The service was excellent. He noticed our ball hitch had been inserted upside down and kindly offered to remedy the problem on the spot. he had a great demeanor the entire time. Engaging AND efficient! My husband also commented on what a difference it makes to him have great customer service.

MARK F. on 9/15/2014
Rating: 5 out of 5 stars

Excellent service. Staff were friendly and knowledgable. I wouldn't change a thing!!!

PATTY O. on 9/10/2014
Rating: 4 out of 5 stars

Although the lines are slow moving, the staff is helpful and our experience was great!

JOHN H. on 9/8/2014
Rating: 1 out of 5 stars

they checked in the trailer but never the truck.