U-Haul Moving & Storage of W Towne

U-Haul Moving & Storage of W Towne

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Address

522 W Platte Dr
Madison, WI 53719

(608) 833-6610

(Off Gammon Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage of W Towne

Moving to or from Madison, WI, 53719? Get FREE truck rental rate quotes at U-Haul Moving & Storage of W Towne. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of W Towne

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53719. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage of W Towne!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Sharon F. on 7/28/2015
Rating: 4 out of 5 stars

It took about twenty mins to pick up with only one person working, but when another stepped in, it went quicker. Everyone was friendly. Drop off was fast. I'd definitely go through this location again.

STEPHEN C. on 7/28/2015
Rating: 4 out of 5 stars

The parking lot is a little on the small side, and the sales floor is rather crowded with merchandise and little space for people to form a line when needed. Vehicles could stand to be updated, but staff was friendly, efficient, and courteous.

ELIZABETH C. on 7/27/2015
Rating: 4 out of 5 stars

Our customer service man was very friendly and helpful. Our wait was at least 45 minutes, but three service people were working their tails off.

Samir S. on 7/26/2015
Rating: 5 out of 5 stars

I had a very good experience. Very friendly and relatively quick check-in. Friendly and quick check-out.

MARK O. on 7/26/2015
Rating: 3 out of 5 stars

The air conditioner didn't appear to work in the vehicle. I was grateful that I was able to rent a 26 ft. vehicle the evening before what I had originally been told had to be a 7 am pickup.

LINNEA F. on 7/25/2015
Rating: 5 out of 5 stars

I originally rented a trailer but the left blinker wouldn't work with my Jeep. They didn't have a mechanic available to fix it, but they were so accommodating and gave me a truck instead! Great customer service!! My only complaint is that we waited a very long time to be helped because the line was so long.

PHILIP O. on 7/25/2015
Rating: 4 out of 5 stars

Very friendly, good attitude. Sometimes ran out of supplies.

NAVEEDA Q. on 7/23/2015
Rating: 5 out of 5 stars

Wonderful service!

Casey C. on 7/23/2015
Rating: 3 out of 5 stars

I asked for a Pick Up Truck to rent but I guess the person on the phone did not understand me and gave me 10 foot truck. I only have a couple of things to move. The person at the counter then argued with me and told me I was wrong and this would work better. It did end up moving more faster, but it was more expensive. Please have your employees listen better to the customer. They are the one making you money.

MELISSA A. on 7/22/2015
Rating: 3 out of 5 stars

The contract wasn't well explained for a one-way rental since the person helping us (the manager, I believe) was too distracted dealing with a phone call that he should have had someone else take (very poor customer service). I asked a question on some of the fees and he brushed them off without really explaining them. I did not receive an itemized bill that told me what the breakdown of the fee was. In the future, I'll go over to the verona road location to rent even though it is a bit more out of the way.

Russ L. on 7/21/2015
Rating: 5 out of 5 stars

All went well..thank you.

Eleanor B. on 7/21/2015
Rating: 5 out of 5 stars

First time renting a Uhaul. Everyone who helped me was pleasant. Price was right and I would definitely come back.

Victor E. on 7/19/2015
Rating: 4 out of 5 stars

We believe the shocks on the truck we rented are shot. even for a large truck, it rode really ruff. To make it easier for businesses to rent from you, try to figure out a way you can accept credit cards over the phone. I had to interrupt both my schedule and my wife's schedule to come in and pay for it. If there would of been another rental place that had a similar vehicle available, we would of rented form them.

GLORIA G. on 7/19/2015
Rating: 5 out of 5 stars

More efficient check in/check out at the front desk. Perhaps more staff at peak times.

Alexandra L. on 7/18/2015
Rating: 3 out of 5 stars

Service was very slow. Associates seem to hate their job, which reflects in their attitude towards their customers.

ROBERT M. on 7/18/2015
Rating: 4 out of 5 stars

Everything worked out fine. Employees were friendly and polite. Ah.... Just next time be sure trailer rented matches contract number. Not a big deal, we all make mistakes.

JODI S. on 7/18/2015
Rating: 5 out of 5 stars

The engine light was on and there was no air conditioning, so maybe just making sure the equipment is working before sending the customer on their way :) excellent service thiugg, both the counter guy when I checked in and the return guy, very friendly and efficient. Thank you

DAVID F. on 7/15/2015
Rating: 5 out of 5 stars

This is a well run and attractive full-service facility. The staff worked hard to make my rental safe and enjoyable.

harikrishna b. on 7/15/2015
Rating: 5 out of 5 stars

easy and economical to move your stuff. Cheers u-haul ??

Claude T. on 7/14/2015
Rating: 5 out of 5 stars

Went very well. Thanks!

Matt W. on 7/13/2015
Rating: 3 out of 5 stars

It would be nice if U-haul didn't waste 6-9 square feet of cargo space with their moving blankets container. There is no way to take them out of the truck without breaking the green zip tie.

HEATHER P. on 7/12/2015
Rating: 4 out of 5 stars

Via U-Haul's website, I reserved a truck for June 30th with the intent of keeping it for 2 days. I called the West Washington location, where I had reserved the 15 foot truck, to confirm that the reservation allowed for 2 days and was told yes. My mistake in not getting the person's name or even better, getting something in writing. I showed up around noon on the 30th to get my 2 day rental and was told that I would have to return the truck the next morning by 7am. I explained my intent to have it for 2 days and that I had called to confirm that. Adam, the employee assisting me, who I also believe may have been the manager, was quite indifferent. He stated that they do not do 2 day rentals at the beginning of the month (around moving time). At first he just sat at the counter, said there was nothing available in that size, at their location or any other. All they had were trailers and vans. He did nothing. Eventually he looked around and found one that was scheduled to return to the West Towne location that afternoon. I went there and of course, it was not returned on time. Val, the employee at the West Towne location, was much more empathetic. He made some calls, trying to connect with the person with that particular truck though had no luck. He made some calls and found a truck in Mt. Horeb. While it was only 10 feet, it was a truck and, interestingly enough, I could keep that one for 2 days. Stressful process trying to find a truck I can keep for 2 days all the while my moving help is sitting at my house waiting for me to arrive with the truck. Val saved my day. He made an effort to help me and understood my stress. Next time I will be going to the store directly and getting things in writing.

PAUL W. on 7/12/2015
Rating: 4 out of 5 stars

Keep in mind I did't see the intake side of this location, just the drop off. The two staff that checked me in were professional, thanked me for making sure I had the vehicle swept out, but it was the working side of the facility. Doors were open, tools, parts and hitches around, etc. Not much could be changed, maybe isolate the return area from the shop.

jeff s. on 7/10/2015
Rating: 4 out of 5 stars

The gas refilling program is less than accurate. I recently did a day rental with a van. The gas gauge reading at pick up was quoted at 7/8s of a tank. A couple miles away from the store it appeared more like 3/4s. In trying to match the fuel guage appearance before returning my vehicle, I had to keep turning the ignition on while refueling to get a visual on the needed amount. In the end I still got docked for 3 gallons of surcharge at a very inflated rate. Not pleased with this awkward procedure and result. Just fill the tank at the outset and ask me to fill it upon return.

MICHAEL L. on 7/10/2015
Rating: 4 out of 5 stars

Long wait Understaffed Employees were mulitasking