Customer Reviews for American Fleet Automotive & Fleet Towing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of American Fleet Automotive & Fleet Towing
very pushy to take insurance, when I declined he seemed to get upset? After that he took his time and it took forever to finish paperwork. Drop off was fine, different guy.
Great guys, so close to home!
rental the weekend prior at Valero on Oakland was horrible- service, condition, people. this time I was able to reserve and rent van from 901 Andrews location - wonderful. I plan to reserve and rent a truck next weekend and will so from 901 Andrews location.
Staff was rude. Staff though is was more important to get his breakfast from a food truck rather than assit me in retuning my vehicle. When picking up the vehicle the staff acted like I was interrupting them for being there.
Made reservation for 11/12/14 online and was available. When I arrived on 11/12/14 the truck was not there. Had to cancel a Dr. appointment and return on 11/13/14 and use the truck to do what I had to do on my birthday, when it was supposed to be done the day before. What a joke that place is. No parking either, so I had to secure a ride, both days. And I was still charged full price and was not accommodated on my original reservation date.
Place u haul signs in better areas to find this location.
Personal was very helpful. I would use them again.
Cleanliness, Att iutde from eployess
Close that place, the staff is very rude. The manager was extremely disrespectful. For you company's sake please separate yourself from this establishment it will only bring you bad reviews. I will order from U-Haul again but never from that place. I was nervous because the man has a bat and was gripping his gun when I was asking what were the fees. Worst experience in my life at this place I hope your company sends secret shoppers here so they can tell you first hand that this place does not deserve to be associated with you. Hope this message reaches you, have a bless day.