Customer Reviews for Sinclair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sinclair
I would absoulutely recommend this location to Friends and co-workers. This location did not have the truck we needed a few weeks ago and I was forced to go else where. Needless to say I am back renting with this Sinclair because of their efficiency, and dedication to providing good service.
Keep up the great customer service!!!!!!
My rental experience was fast and professional.
It was great! Super easy and fast to pick up and return. My 1st time and I would gladly do it again!
Friendly and professional
I would recommend that they go to a larger provider with people dedicated to just U-Haul products.
Very fast and efficient. Really appreciated that as I was on a tight schedule.
Don't have any suggestions. The experience exceeded my expectations.
Henry, Adib and Hatef are the to go guys for U'Haul trucks or accessories. Highly recommended, customer service was AMAZING and they are AWESOME.
Will never rent from that location ever again...........
The big guy helped us was very friendly and helpful
The gas station attendant who I picked up the truck from was very helpful and friendly. Would use this location again.
The location lost my original booking, wouldn't accommodate my pickup time and then said that they didn't have the truck I booked. Then, when I showed up, the original truck I booked was actually there. Not sure what's going on with this location but the guy that helped me check out acted like I was bothering him the whole time. I will probably go elsewhere next time.
Associate was rude and had a bad attitude. Would be nice to feel like I was being helped rather than feeling that I was inconveniencing the associate.
my son returned the vehicle without any problems or delays.
Quick, convenient pick up location.
My business requires me to rent a truck weekly. I have established a good rapport with the employees of this Sinclair. They meet our needs each week in a timely and efficient manner. Pick-up and drop offs are streamlined and the employees are very helpful and friendly!
I have rented a truck from this location twice. Excellent customer service!! I would go back if I need to rent a truck again. Thank you
Nothing I was told proved correct.
When picked up deliberately slow and unhelpful.
Wasted half an hour of my time for PREPAID ORDER.
The cab had a small grocery bag amount of trash through out it and food debri. I cleaned and armoraled it before I drove it 17 hours.
Excellent experience. Henry was very helpful and pleasant.
Two people at the counter. One for UHaul and one for the gas station services
Though the clerk told us the back of the truck was clean and we were expected to bring it back clean, it was not clean to begin with. Sure he didn't pentalize us for this but I was surprised at how messy the truck was. I've rented from uhaul stores before rather than a gas station that also offers uhaul services and there is a huge difference in service.
Also, the clerk never told me how much he was charging me. We gave him the estimated miles we would drive and he explained the insurance fee, but then he swiped my card, had me sign a few things and handed me the keys. Upon returning the vehicle and asking what the total charge was he said he didn't know and I would get an email. Or I could wait awhile while he found out. Like, really?
I won't ever rent from this location again. And if ever anyone asks me, I will insist they go to a actual uhaul store to do their renting.
Maybe better customer service a smile goes a long way or even being nice and courteous just saying good place but bad service