Clicking in the left front axle made me believe the wheel was going to fall off during a turn. Truck did not feel safe. Staff at location, speaks basic English, but hard to understand and extremely slow to do much anything.
JESSE S
Mill Creek Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mill Creek, WA 98012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When I first arrived, the clerk was helpful and helped me replace one of the missing rental equipment with another that he had. I had ordered two dollies and one furniture dolly. I instead got one dolly and two furniture dollies, which was fine. When I returned the uhaul later that day, the new clerk was rude and quick to try and get me out the door. I decided to do self check-in to make sure my uhual would be marked okay. He seemed to be annoyed by that as he would come out and say I could just leave the keys, and he would handle the rest. I was hesitant too as he was pushy about it. When I refused he seemed annoyed and went inside.
SAUL GThe customer service person was very unhelpful. This is a small location with not a lot of room to park vehicles.
JAMES DCab smelled like Marijuana. Hadn't been cleaned or vacuumed. Back of truck contained previous customer's garbage, hand truck, blankets and dolly. I had to store these items while I used the truck because I had no extra room in the truck.
KATHERINE BGreat customer service. Nice to have at a location that you can fill up with gas after a job done.
Carrie T