The nicest people I have ever met to run a business. After all I went through in the last few years. These nice people gave me the opportunity to grab some things from a storage unit I could not pay for anymore. I was able to recover all my children’s photos. I am eternally thankful. Thank you U-Haul.
ELIZABETH V | Overall ExperienceSelf Storage Units in Mesa, AZ, 85210
U-Haul Storage of Downtown Mesa
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I was a longterm customer i think I rented for over 3rs not sure. None of the less i had a good experience doing business with the UHAUL team at the country club and broadway location.
AARON T | Overall ExperienceI ordered a small unit and I went to the store to exchange it for a larger unit got that unit but when I got to the storage place the unit that was assigned to me, was already in use still
Mary P | Online Move InI had an issue with injuring my back and almost lost my storage then I paid and vacated had bad service was given the wrong access code. Did not get service I expected or help I have my unit for almost 8 years with you and couldn't be helped
sarah m | First ImpressionsNo answer when calling the office
Juliann K | Overall ExperienceNo hassle move in, automated gate, conventional located.
Melanie F | First ImpressionsMade my life easier
Sophia G | Online Move InGreat Staff, excellent customer service!
Deborah W | Overall ExperienceJuan the Manager went above and beyond to help me resolve an issue with my storage unit. We had left the unit but kept getting letters saying money was due. He resolved tge issue and had me on ny way quickly. Thankyou
Renee F | Overall ExperienceThey are very understanding, everything was an easy process. The manager is awesome!
SHAMARA G | Overall ExperienceCustomer service telephonicly was an excellent experience. Trying to get a hold of a manager at my facility wasn't something that was smooth or professional. Staff was good and pleasant, but anytime I needed manager at that location it was irritating. Overall experience was good..
Kellie D | Overall ExperienceThe times I did go to the office no one answered the door.
Angie C | Overall ExperienceIt started out ok, and then the rate kept going up. It seems like the starting rate is competitive to get tenants then the rate goes up because most people don’t want to go through the hassle of moving again.
Mike H | Overall ExperienceThe accommodations were perfect! I thank you for your time and consideration and I will definitely be using you in the future! As I’m sure the Broadway store knows Broadway country club. That’s a phenomenal facility and everybody is so extremely nice.
COLLETTE J | Overall ExperienceStaff was really helpful. They answered all my questions and one guy went over and beyond for me when I was late returning the vehicle.
SHAMARA G | First Impressions