I rented a unit at SENTRY STORAGE on Paxon Ave. It was broken into at the end of October. The manager called and informed me of the break in. I asked the manager to see the cameras and was told that the cameras don't work and they were just a deterrent. I feel I was totally misled. I was told that there were 24 hour a day monitoring cameras. I think that this is nothing more than fraud. When I asked for a copy of my contract I couldn't even get that, never even got a call back. I did file a police report and was informed by the officer that this place has broken into before and he questioned why they didn't have working cameras. I will be letting everyone I know that this is not a safe storage unit.
Ed H | Overall ExperienceCustomer Reviews
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I rented a unit at SENTRY STORAGE on Paxon Ave. It was broken into at the end of October. The manager called and informed me of the break in. I asked the manager to see the cameras and was told that the cameras don't work and they were just a deterrent. I feel I was totally misled. I was told that there were 24 hour a day monitoring cameras. I think that this is nothing more than fraud. When I asked for a copy of my contract I couldn't even get that, never even got a call back. I did file a police report and was informed by the officer that this place has broken into before and he questioned why they didn't have working cameras. I will be letting everyone I know that this is not a safe storage unit.
Ed H | Overall ExperienceMy household goods hand some water damage, and the dust on top of everything was horrible. I had to use a leaf blower to clean everything as we loaded on the moving van. I would not recommend.
Brady A | Overall ExperienceVery Professional ! Thank you !
Scott E | Overall ExperienceWas broken in to. Manager not helpful or conserend. Cameras were foney. I lost thousands of $ and family airlooms. No consern or help. i called police they filed a report. They said the manager was not helpful or conserend. Rickey phillips
Rickey P | Overall ExperienceI appreciated the clean and well maintained storage facility. The owner bent over backwards to help me and was always available by phone, even on the weekends. The prices were fair and I always felt like my stuff was safe. Thank you!
TONYA K | Overall ExperienceI would like to see working security cameras maintained at the storage facility.
BRENDA I | Overall ExperienceDave was so helpful with everything, which lessened the stresses of having to store belongings before we could move into our new home. He was fabulous.
Susan S | Overall ExperienceDave was great to work with, really appreciated his help and kindly manner.
Susan S | Overall ExperienceWater drainage was a problem almost always standing water.
LARRY S | Overall ExperienceThe staff were helpful only when they answered their phone and checked their messages which isn't very often and they close the gate too early and there are no security cameras at the facility even though there are signs that day they have cameras, they don't
Andrew B | Overall ExperienceI've had 2 different units in this facility. Everything was ok except the roof leaked on both units, damaging some of my items. When it was reported the unit manager simply explained that all storage units collect condensation moisture and that was normal. UNEXCEPTABLE. I've had other units in other storage yards and have never had anything leaking on my stuff. I will very likely never use them again unless there are no other options.
KENNETH C | Overall Experienceoffice access was available with a phone call first Limited lighting and security
David D | Overall ExperienceAlready told a friend about a vacancy there.
Robert B | Overall ExperienceThe time that I was at Sentry Storage I felt my belongings were completely safe! I enjoyed my stay there and liked dealing with Dave!
MICHAEL B | Overall Experience