Horrible customer service! Left 3 voicemails and 2 emails with 0 responses.
Brad S | ReservationHuntersville Mini Storage
14231 Hunters Rd, Huntersville, NC 28078Customer Reviews
Available Units (All Sizes are Approximate)
Vehicle Storage (RV, Boat, Car & More)
Storage Customer Reviews
- 3.5 Average Customer Rating
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Horrible customer service! Left 3 voicemails and 2 emails with 0 responses.
Brad S | ReservationI never used storage , I could not get ahold of anyone to kno which storage I was getting where to pay etc . So I cancelled my reservations
Kyla W | ReservationThe move to the storage unit at your location went well. I had no problems in any manner in doing business with you.
Jean H | ReservationSlightly older storage facility but in a great location. The pricing for the units is very fair.
Brian G | ReservationEasy move in. Thank you.
Scott P | ReservationThe process was very simple and easy
Elizabeth P | ReservationI found out on 2/28 that I wouldn't be needing the storage unit. I tried calling u haul twice, but both times I was told that there was a problem with their system and they couldn't access my account.
Paul B | Reservationstorage container looked good and was clean.
Brandon H | ReservationMark provided a wonderful service for me from the time I moved in to the time I moved out. Facility was very convenient to access, 24/7 I will call again if I am ever in need of a unit. Thanks Mark.
KIM B | Overall ExperienceNice place, easy to get in and out of.
John W | ReservationNot very clean, although very secure.
JOSHUA K | Overall Experiencefriendly customer service
jessica T | ReservationFacility is sufficient. Parking needs to be re-stoned, as it is fairly muddy.
Scott C | ReservationWe did not use this storage facility because they did not honor the one month free benefit nor did they have storage to fit our need.
Dawn W | ReservationThe lady that helped me was really nice and gave me a remarkable experience!
STEPHANIE P | ReservationEnded up not using the facility as we were able to store items elsewhere.
Privacy R | First ImpressionsI worked with Bill and he was very helpful getting everything set up and responsive when we missed calls.
Privacy R | First ImpressionsThe business is very disorganized. The listed number was incorrect, and it was such a hassle trying to work with them. They didn`t honor the free month of rent offered by U-Haul.
Privacy R | First ImpressionsEasy process. Bill was very helpful!
Privacy R | First ImpressionsHad a brief issue with getting a previous lock off the unit, but Marc and Bill were excellent and apologetic about the issue. Very good place to be.
Privacy R | First ImpressionsWeren’t open on the day we selected to move in. That day shouldn’t have been an option if they weren’t gonna be open.
Privacy R | First ImpressionsThere where no units available in the size I had reserved.
Privacy R | First ImpressionsVery good customer service.
Privacy R | First ImpressionsFacility was great.
Privacy R | First ImpressionsFacility was great.
Privacy R | First Impressions