U-Haul was there when I had only 30 days to move out of the house I was rent.U-haul help me to get from one county to another county.U-Haul was help me from the begin to the end.Thank You. Christine W🙏❤️
Christine W | Overall ExperienceSelf Storage Units in Charlotte, NC, 28269
U-Haul Moving & Storage At Statesville Road
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great experience until the last day. I was moving out. I saw the cleaning guy using two of your hand trucks/accessories I thought this was supposed to be for the customers not the cleaning guy who is moving people stuff out for people who are late. I asked him can I get one and he said no. I had to walk all my things out took me a lot longer and took most of my energy. I am a woman with disc damage he was a man ..smh
ALYCE A | Overall ExperienceWhen I booked the reservation it told me in bold green letters that the lock for the unit would be included as part of a deal, but when I got there they still tried to make me pay for one and did not care about that deal that was stated online. There was also a lock on my unit preventing me from putting anything in storage outside of office hours.
Joshua S | Online Move InThey have the dumbest security system ever !!!! The key system is stupid ! The staff is very unprofessional . Worst U-Haul I’ve ever used !!!
SHAKARA R | Overall ExperienceThe staff is incredibly supportive and kind.
Lindsey F | First ImpressionsGreat staff that lead with empathy working with customers stressed about moving
D'Nellia W | First ImpressionsGREAT STAFF!!!
Leonisa A | First ImpressionsA dead rat was in my unit!!!
leonard b | Overall ExperienceThey were very professional and friendly
JANIKA J | First ImpressionsHad to pay extra money with the truck in mile that a good for y’all. Need to explain more about the rental to the person can fully understand stand
darruiest b | Overall ExperienceThis is the first storage unit that does not provide any type of dolley or moving carts to assist in moving. I shouldn't have to rent one when I'm paying over $100 per month for storage. Do better please.
Tiffany F | First ImpressionsLet me start off by thanking you guys for a great storage experience. The staff was helpful and friendly. The facility was well maintained and climate controlled. I appreciate everything. Thanks Uhaul.
Shawn R | Overall Experience