Brown Bear Storage, LLC

Rating:

1.0

I was here for several years at this location first time I came back to check on my things it was just horrible somebody had cut a hole in the very top of the the side of the wall where you can see they were trying to break in I was never notified about that a lot of my stuff on the inside got damaged I never got a reply or response from that I still can't make a payments on it and then we got a new manager and it's like all things just went cattywampus so after I was notified of a fire I just happened to call and see what someone else and they told me about the fire I was asked to come and verify if any of my things were damaged I was never able to get down there I end up getting sick and going in the hospital couldn't make any payments they called me 6 months later and told me that I was 6 months behind how inconvenient is that 6 months later but they said that they have been sending me emails but you also have my phone number call you called to tell me that I was 6 months late but you couldn't call me to tell me that I was 30 days late how inconvenient so when I told them I couldn't make the payments they told me that they were put in my stuff up for auction and then they waited another 4 months to tell me that it was still on hold because the auctioneer or whoever they are were so booked.... Make it make some type of sense Tell for almost a year there was not a payment made you guys contacted me and said that I was over $4,000 in debt and that I needed a pad or my auction are you guys were going to auction off my unit I told you guys do what you had to do but the inconvenience of the fire I should have some type of compensation I was told none of yourself was damaged how do you know did you go in my unit??? So no I don't like the storage unit it was horrible when I first moved in there I'm out of state unable to make it back they sold my things and now they're sending me an email telling me that I moved out I did not move out I did not move out so whoever moved my stuff out let's have let's figure this out together cuz it wasn't me