No one answers the phone and no one calls to tell you what unit number is yours, sat outside of the gate for over 30min before cancelling online
ELI K | ReservationBrown Bear Storage, LLC
1219 11th Ave N., Nampa, ID 83687Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.0 Average Customer Rating
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No one answers the phone and no one calls to tell you what unit number is yours, sat outside of the gate for over 30min before cancelling online
ELI K | ReservationFriendly staff, convenient location. Reasonable prices!
steven j | ReservationCurtis was great to work with but rodents infested my storage. Very gross.
Phil R | Overall ExperienceGreat units and service. Curtis is great
Adam S | Overall ExperiencePrice of monthly fee for storage was excellent. Did not increase the monthly amount our stay of 3 years. Very satisfied .
JEANNETTE K | Overall ExperienceCurtis was super helpful and sweet! I appreciate the great customer service!(:
Rachel U | Overall ExperienceGreat service
WENDY M | Overall ExperienceThe staff were super friendly and eager to help.
Doug G | Overall ExperienceMove in & move out process was fast & easy. Property manager was great to work with. The facility had a fire. Appears waiting on debris to be removed.
Melodie L | Overall ExperienceThe units were dirty most had broken doors and garage in them. There is people living in the empty units and some in units they rented. A tenant who had a unit next to ours was allowed to live there fell a sleep with a cigarette so they say. We lost everything in our unit to a fire. Maintenance/facilities guy could could hardly walk had trouble getting in out of his truck let alone take care of the place. Would not recommend this storage facility to my worst enemy
Kelly D | Overall ExperienceNo refund on unused days after being paid in advance. Rentngettongnro high. Losing sight of customer
MICHAEL L | Overall ExperienceGreat customer service and affordable prices!
Privacy R | First ImpressionsWe did not use this storage place, calls we`re not returned, store unit inaccessible.
Privacy R | First ImpressionsEvery number you call it goes to one person who never answers the phone. Then I was given my information over the phone and it wasn`t correct. Tried to call back and no one answered
Privacy R | First ImpressionsThe kiosk key board did not work. There were no instructions or option to access a reservation made from U-haul. The customer service line did not answer my calls or return my message.
Privacy R | First Impressions