Very easy use. We had multiple units and never had any issue.
Stephen S | Overall ExperienceChagrin Valley Mini Storage
10056 Kinsman Road, Newbury, OH 44065Customer Reviews
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Very easy use. We had multiple units and never had any issue.
Stephen S | Overall ExperienceI have always been impressed with Greg. We rented a storage unit for my mom’s things for some years. Greg called me when a unit the size I wanted opened up. This time my stay wasn’t very long, but I was so glad that Greg was still there, because I knew everything would go smoothly. His reliability and pleasant nature were a plus. I will definitely recommend the facility mainly because of Greg! The facility has always been spotless and extremely well maintained.
Jane Z | Overall ExperienceGreat experience. Easy to set up rental, management was easy to contact and helpful. Facility very nice and reasonably priced. Would absolutely rent here again
Troy C | Overall ExperienceWould rent from here again if I need another storage unit! No complaints!
Molly S | Overall ExperienceGreg is very helpful in including all needs for my 1st experience in using a storage locker. I have decided to move from the area and he was very professional in providing advise. He even took the extra care to plow away some snow at my unit on my move-out day!
Carol F | Overall ExperienceHighly recommended for any / all your storage needs.
Rich M | Overall ExperienceGreg was very easy to work with.
Rodney C | Overall ExperienceGreg handles all details, professionally efficiently, and he is patient and kind in person to person dealings with him
Susan T | Overall ExperienceI've used two(2) storage units from this facility, and each unit was in great shape, well maintained and managed professionally. I can't say enough about the way Greg, the owner/manager, ran the business. When I'm in need of another unit or two, I'll definitely be reaching out to Greg.
Alan K | Overall ExperienceEverything is great.
Jared C | ReservationNice clean facility...excellent.
John R | Overall ExperienceI rented one of the climate controlled units here for the last almost 2 and half years and I have nothing but good things to say about my experience. The facility was always clean, dry, and well kept. I’ve never seen any critters or anything that made me worry what else i may be bringing home with me when getting my stuff out. I had a lot of things in my unit that were of sentimental value to me so knowing they would come out in the same condition they went in was extremely important to me. Greg was always super responsive and nice anytime I’d contact him with questions. Would highly recommend to anyone needing storage.
Amber B | Overall ExperienceEverything was excellent!!
Shannon H | Overall ExperienceNo issues whatsoever. Very secure and my belongings always felt safe while renting from there.
AJ P | Overall ExperienceI would’ve given a 5 star rating but for the reason that they would not prorate on the move-out date & return 13 days of rent. I was not satisfied with the reason for not refunding the money either. Every place I have rented from in the past always prorated on the move-in date & the move-out date.
Margaret P | Overall Experience