The entire team was super helpful but the manager really showed the best customer service I’ve experienced in a long time. Kudos to you all!
Kendra S. | Overall ExperienceSelf Storage Units in Cleveland Heights, OH, 44118
U-Haul Moving & Storage at Mayfield Rd
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Euclid Self Storage
1381 E 276th St, Euclid, OH 44132 View Available Units
(U-Haul Neighborhood Dealer)6.5 miles from this location -
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21930 Miles Rd, North Randall, OH 44128 View Available Units6.6 miles from this location -
U-Haul Moving & Storage at the Bedford Automile
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U-Haul Moving & Storage at Clark Ave
6000 Clark Ave, Cleveland, OH 44102 View Available Units9.0 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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helpful in a last minute situation . Thank you all very much .
Alexis R. | First ImpressionsThe reason I said average because it was not communicated that our storage unit could only be accessed during office hours. We were given an access code and could not get to our unit after hours. It was very stressful and it costed us an additional day for movers. Other then that U-Haul experience was good.
Beverly S. | Online Move InY’all were OK until you owe me some money I would like my $187 dollars and $.10 to come on my card
Vickie J. | Overall ExperienceThank you
Morgan W. | First ImpressionsThe young lady was very friendly, the only problem I have is I thought I had reserve a 10x10 storage, instead I got an 8x8 or something like that downstairs... Excellant ...
IBTEHAJ A. | First ImpressionsMy vehicle was damaged by the rep when unhitching the car tow
isiah d. | First ImpressionsNeed a better entrance way for access. I went to unload my truck and could not get in, due to return 🚛 trucks after hours drop off, it will cost me another day so I can ann unload early and then do a 4th trip. Got to be a better way.
angeleigh h. | First ImpressionsKudos I have no complaints!
markeeta w. | Overall ExperienceIt was only luck that there were a few corporate guys there to help us. The "regular" staff just left during the day. The facility was over loaded with equipment and there was no room for trucks and equipment. We couldn't get into the storage we had reserved. There is no elevator for above and below storage access! What a joke! This place needs to be torn down and replaced. I will definitely NOT use uhaul storage again based on this experience. Josh did his best to help us, but as he said several times - "He doesn't work here".
Jared L. | First ImpressionsEach employee was friendly, helpful, met my expectations and went above and beyond to take care of my needs. I appreciate their professionalism!
Jacqueline S. | First ImpressionsRental attempt at the facility was a nightmarish experience. Your computer system failed to work after repeated attempts and was a waste of time. Finally had to use cell phone to rent the unit. Facilty person was helpful, but could not overcome computer system probkem.
Dennis P. | Online Move InPerfect
Brandon A. | Online Move InCould be a little cheaper
Nathaniel J. | Overall ExperienceI had to get my lock cut off my unit and they were about to have the maintenance crew come out the same day to take care of it.
Frankeisha B. | First Impressions