U-Haul Moving & Storage of Westside

U-Haul Moving & Storage of Westside

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Address

11120 154th St
Edmonton, AB T5M3M9

(780) 451-6381

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

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Trailer Rental & Towing in Edmonton, AB at U-Haul Moving & Storage of Westside

Moving to or from Edmonton, AB? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Edmonton, AB, T5M3M9 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Edmonton, AB

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Edmonton, AB are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Westside!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Edmonton, AB, T5M3M9. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Westside provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Edmonton, AB and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Edmonton, AB online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

SEAN E. on 9/16/2014
Rating: 2 out of 5 stars

I did not have a very happy experience at this uhaul location. There were unhappy customers ahead of me in line, since there was much confusion with their reservation, and then it took much too long to get me on my way, as well... After they were all gone. I had to provide my personal information to the staff over and over again, as they tried to process my reservation. more training is necessary for the local staff, who handle the reservations people have made. The software need to be simplified further for the staff, for them to be able to handle customers efficiently and effectively. Customers like myself want to efficiently step into the uhaul centre....provide our last name or reservation number....swipe our credit cards....and be gone with our truck keys and other equipment. People moving to new residences have time sensative appointments to keep.... Meet with landlords, meet with helpers, etc. One person at this location knew how to get things done, eventually. But everyone else were useless. Train em up.... Or shut it down, thats my advice. I hope to see significant improvements in the future.

DANIELLE D. on 9/16/2014
Rating: 3 out of 5 stars

I was looking for a truck on the south side as you charge per km and all i was able to Reserve was a truck and dolly for the 50th st location. I was told on the phone that they would call me that morning to set up an appointment and when I didn't get a call I phoned and found out that the truck was on the west end, approx 25 kms out of my way. They were able to add kms free of charge but I never got the furniture dolly and didn't have time to go back.

JACQUELINE S. on 9/16/2014
Rating: 2 out of 5 stars

When you confirm a location for pickup, have the equipment available at that location. Moving is a very stressful time in life, and last minute changes can really throw a wrench into even the most prepared individuals plans. Have service representatives trained to be more informative and helpful with hook ups of towing equipment- not everyone knows how to do this, and that does not make them an idiot.

Kelly E. on 9/16/2014
Rating: 1 out of 5 stars

Extremely high wait times!

THOMAS K. on 9/15/2014
Rating: 2 out of 5 stars

I had to line up twice to get a rental, the first lady could not hook-up or un-hook the trailer , there should be a sign to explain the procedure on the wall.

MONA M. on 9/15/2014
Rating: 4 out of 5 stars

You might consider having one till open for customers who have used the online express check-in. We had to wait 30 minutes in line when we picked up our vehicle, which ate into the time the vehicle was available to us.

JANET D. on 9/14/2014
Rating: 4 out of 5 stars

The customer service was excellent. Everything went well. The pick up location itself was not as near to our booking location as we had hoped.

LAURA H. on 9/14/2014
Rating: 4 out of 5 stars

everything was fine

Ashley C. on 9/14/2014
Rating: 5 out of 5 stars

Everything was as ordered online! No complaints!

IAN W. on 9/13/2014
Rating: 1 out of 5 stars

Better training for new employees about company rules and procedures. Actually maintain your vehicles and clearly state your contract to costumers.

Gordon S. on 9/13/2014
Rating: 3 out of 5 stars

Manager was quite rude. I was dealing with another person. He asked for my licence number. I did not know it. The vehicle was parked just outside an inside door. He went out to get. She pointed out to me that it was not their job to get it, it was mine. The was another unhappy customer in front of me. When she left, the manager talked bad about the customer and told the girl working to ask the customer to leave next time if they use profanity. Not something to be said.

CODY A. on 9/13/2014
Rating: 1 out of 5 stars

The service we recieved at the location was very poor and unorganized. The staff seemed very confused and gave us inconsistent and inaccurate information. Some of the staff were still in training and there was no one there to really assist them. They should not have been able to be helping customers yet as it created a lot of misinformation. I think the biggest problem was inconsistency. This was our first time using Uhaul and our first ever move and it certainly didn't make the moving experience any less stressful. Equipment however was in good condition and easy to maneuver. So that's a good thing.

Ryan L. on 9/12/2014
Rating: 3 out of 5 stars

vehicle was terrible on fuel

DENNIS W. on 9/12/2014
Rating: 4 out of 5 stars

1. The equipment, a trailer was booked for pickup at a location near my home for use within a 8 Km radius of the pickup location. When I went to pick up the trailer, I was informed that the trailer was at a different location across town and I was told if I wanted it, I would have to go to the trailer since u-haul would NOT be bringing the trailer to the booked location (20 Km one way away and something like 40 minutes of driving time). Any schedule that I hoped to maintain and appointments booked based on u-hauls promise to have a trailer at the location required when booked has now gone out the window. Informed that nothing can or will be done at the original booking location and if I still wanted the trailer (which I would not have booked if I had not needed it) I would have to go to the new location. 2. After going to pick up the trailer I was informed that the only location that the trailer could be returned is the pickup location another unnecessary round trip across the city. 3. Manager at the pickup location informed me me that it was company policy that I must use installed trailer lights instead of my own magnetic mount lights (wired for my tow vehicle) therefore requiring me to purchase an adapter. When asked her to show me the policy stating this, I was told I would have to attend u-haul university in the states to get this information, no information would be forthcoming and if I was not happy I was invited to leave. Again the trailer was necessary (I was over the proverbial barrel and the manager knew it) so purchase of an adapter was done. 4. Indifference of management, the inability to change drop off locations within the same city, due to booking changes made without the customers knowledge or acceptance, (either because of company policy or lack of knowledge or just plainly did not want to be bothered) shows a major lack of customer service. 5. A fifty dollar credit (due to not having the trailer at the booked location) was only offered after two cross town trips, extra cost for an unneeded (in my opinion) adapter and approximately half an hour on the phone trying to find out who changed the booking location, when it was changed, and why. No answers were ever forthcoming from the booking people, seems like they did not have the answers either. The credit was the best they could do, but it should have been offered when the problem first came to light not after hours of frustration. The people dealing or not dealing either my request to drop this trailer at the original location instead of the pickup location would not even entertain this thought, informed me that this was company policy and that I would be charged extra fees for dropping it off at another location. Asked to see this policy, both in the pickup location and later over the phone, I was informed in a very condescending manner that this was not going to happen. I got the feeling that I should be happy with the credit, go away and quit botheri

GARRY G. on 9/10/2014
Rating: 5 out of 5 stars

The young lady who help us move the reservation to this location from the North side location and the gentlemen Shane are definite assets to the business and should be commended beyond the kind comments I have for their efforts

Blaine H. on 9/8/2014
Rating: 5 out of 5 stars

I was very impressed with the customer service. There was an issue with my reservation and the woman helping me solved it, and was very helpful overall.

HARRY S. on 9/8/2014
Rating: 4 out of 5 stars

the truck we rented onsept.6 2014 was in very poor running condition.steering pulled hard to one side and would shake the truck hard .we were lucky to complete the move 26ft.truck death trap.

TREVOR B. on 9/7/2014
Rating: 1 out of 5 stars

Advise for adequate electronic connection adapters for trailers. More staff and proper matinance person. Worst day of the last 5 years for sure having to pick up this trailer at this location.

LAY V. on 9/6/2014
Rating: 4 out of 5 stars

Dropping off my tow dolly was easy. It was Monday of a long weekend so the equipment return line was quite long. I was actually in line with my vehicle for about 20 minutes. The service Rep was busy so when it was my turn I just proceeded to unhook the dolly and then handed him the paperwork when he walked over. He said they'll email my receipt and I was good to go. All in all a fair experience.

GRANT C. on 9/5/2014
Rating: 1 out of 5 stars

You can have the reserved storage locker actually available and not make us drive across town to another location for storage and be forced to argue for sufficient storage. We reserved a 7' x 23' locker at the 51st Ave location and when we arrived, there was nothing available. We were sent to the 154th St location and given two 5' x 10' units to store a fully loaded 26' truck. We had to argue for additional storage in an 10' x 10' unit that another couple had emptied as we were unloading. The 154th location was very clean but the elevator is slow and more than a little quirky. It made moving our stuff from truck to locker a lot longer and more frustrating than it should have been (especially on top of the other frustrations). There was also insufficient carts and dollies available for moving our stuff (only 3 for the whole facility). We also had rented a tow dolly for our second car, which was defective. We had dropped the truck off late at night and came back the next day. The truck and tow dolly with car had to be backed up to get out of the parking spot to go to the 154th St location. The dolly had shifted internally, so it was impossible to back up properly with the car loaded. The dolly and car would want to go in opposite directions when being backed up. Even the Uhaul representative couldn't do it. So we had to leave my car there and pick it up later. As the location we are staying at is on the opposite side of the city from this Uhaul, this extra trip was extremely inconvenient, especially after spending 9-1/2 hours unloading. The 24-hour access fee was unexpected, especially when we had to pay double what we should have. When the reservation was made, it was explained that it was really needed several times. No mention of the fee was made at that time. Paying for 24 hour access on two units was also frustrating because we should have only needed the one storage unit, the mythical one we reserved. Overall, we are extremely unhappy with our recent experience with Uhaul and will not recommend it to anyone.

KATHY K. on 9/5/2014
Rating: 3 out of 5 stars

It would be nice if they did a pre vehicle check before we drove from Edmonton to Phx. I had to ask them to walk around the vehicle with me to identify dents and check to make sure all the lights worked properly. Also had to figure out high of vehicle for proper clearage.

PATRICK M. on 9/4/2014
Rating: 1 out of 5 stars

Due to the change of reservations they switched my rental to this location, my trip costed me $25 for a taxi cab to drop off the van on time. Also offered no recompense for the extra gas in the tank. For a customer who got his original reservation screwed over, this location did nothing to alleviate the trouble it caused.

JEFFERY N. on 9/4/2014
Rating: 4 out of 5 stars

I'm not sure why I was directed here in the first place rather than a closer location, but they had very speedy service, so it worked out.

Ron K. on 9/4/2014
Rating: 4 out of 5 stars

If insurance is automatically $15, unless you're commercial, advertising should say $35 + km so its less of a shock. I feel deceived. I'd prefer a place more upfront in their advertising and would recommend such

SEUNGHOON K. on 9/2/2014
Rating: 1 out of 5 stars

One lady charged me unreasonably and I feel like being kicked out of the store after paying for false service.