U-Haul Moving & Storage of Westside

U-Haul Moving & Storage of Westside

Share |

Address

11120 154th St
Edmonton, AB T5M3M9

(780) 451-6381

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Edmonton, AB at U-Haul Moving & Storage of Westside

Moving to or from Edmonton, AB, T5M3M9? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Westside. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Edmonton, AB will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Westside

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Edmonton, AB.

Cargo vans and pickup truck rentals in Edmonton, AB

U-Haul cargo van rentals and pickup trucks in Edmonton, AB are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Edmonton, AB, T5M3M9. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Edmonton, AB, reserve a van for your moving needs from U-Haul Moving & Storage of Westside!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MARINA B. on 10/29/2014
Rating: 1 out of 5 stars

The guy who cheched my truck in is stupid!

MISTY MARIE B. on 10/28/2014
Rating: 4 out of 5 stars

If your going to call people back and tell them they get a refund make sure they actually get one. What a waste of time to go back just to find out I was waiting around for no reason and the math on the original sheet was for $33 milage charge, and the final bill was for $16 milage charge...but the final total was $100 on both, that is some interesting math...

LOUISE D. on 10/28/2014
Rating: 1 out of 5 stars

I was quoted on the phone .42c a km as there wasn't a truck located in St. Albert where I lived. When I got to the location in Edmonton the contract stated .61c a km, when I pointed it out they said that does sound like normal practice when customers have to travel to further locations, but there was nothing they could do as it wasn't in the notes from the call centre. When I asked to speak to a manger they said there wasn't one on duty. Very poor customer service. Moving is stressful enough, never mind to be charged much more than you think while travelling a longer distance to do so. I will most definitely not recommend Uhaul when questioned on moving.

terry k. on 10/28/2014
Rating: 5 out of 5 stars

I am very pleased with the service provided by u haul and the front line workers at both locations that I dealt with during my move... Thanks so much... Terry Klotz

Edgardo P. on 10/27/2014
Rating: 3 out of 5 stars

you can improve on your customer service. the last person I dealt with was rude.

MARVIN L. on 10/27/2014
Rating: 1 out of 5 stars

On my first rent June 2013 I was good they are friendly ask me what else I need. But this my last rent oct 25 two days ago the guy never greet or say hi sorry to say the way he talk he want me to leave right away and in my receipt It was 10' truck but he give me the cargo van I was so disappointed because my kids are waiting till 10:30pm to finish everything instead I do it twice but I do five trips I was so tired and my friends too please specify on the receipt it is cargo van or truck by the way I think the guy his gay I'm sorry to say that. Have a nice day

DEREK LEROY ALEX D. on 10/26/2014
Rating: 2 out of 5 stars

Maintaine straps and ratched straps, poor condition to put on and off, front counter skills were good. Yard skills were crap. Not a mind reader and trailer hitch was not properly tightened ( hand tight doesn't cut it)

Pat S. on 10/26/2014
Rating: 5 out of 5 stars

This Location seems to be under new Management and is awesome to deal with now. Way better than before

Mark L. on 10/26/2014
Rating: 5 out of 5 stars

Perhaps a larger parking lot, as at time of return in the am, the congestion led to disgruntled folks, otherwise service was awesome

RUDY V. on 10/26/2014
Rating: 1 out of 5 stars

Not only the site. When I called to find drop off location as per instructions I was told a different address they did not even accept trailer. I think the drop off location should be of my choosing not Uhauls

SHANNON M. on 10/25/2014
Rating: 5 out of 5 stars

Great customer service from pick up to drop off. I'm a repeat client and I would come back again.

Lori Ann L. on 10/25/2014
Rating: 3 out of 5 stars

We all know the end of the month is busy for people moving and U-Haul busy also. It would be helpful if staff would be a bit more patient and ask customers questions before just saying there are no trucks available. The website as well as staff were unclear and were difficult to get accurate information from. The rental was good value for the cost so I will use U-Haul again and I hope the website & staff are more user-friendly.

GAYLEN B. on 10/24/2014
Rating: 5 out of 5 stars

the staff at this location were great.

LARRY B. on 10/24/2014
Rating: 3 out of 5 stars

Service manager was challenging and treated me as though I was ignorant when I asked about he damage assessment process. No one explained it to me in Victoria. Specifically I wanted to know how the assessment is completed and how the assessment is updated at each location. The managers response to my question was that any damage that he assessed I would pay for. I stated that I had been informed in Victoria that the vehicle insurance I paid for $79.00 + tax would cover minor as well as major damage. I was also told that there was no deductible thus the coverage for minor scrapes and scratches would be covered. The manager then proceeded to scrutinize all of the X markes and pointing to damaged areas that he said I would have to pay for. I stated that the X in this instance was for several scrapes and scratches of a similar nature in one area. He stated that he was qualified to assess and not me and if the damage was assessed by him as being recent I would pay for it. I said that I would like to call the manager to further review his assessment and he walked inside. I proceeded to move boxes to the back and he returned and asked if I had the receipt for the boxes. I thought it was on the original receipt from Victoria he said it was not and that we would have to take the boxes back. In the end I was given a credit for 2 items I did have a receipt for and given the final receipt. This employee had a poor attitude with no regard for customer service. I will point out that I called this location and spoke with the manager regarding some of the short falls from Victoria and she apologized and extended my use of the unit for one day. I was very surprised and disappointed with the treatment I received considering the consideration and excellent customer service I received on the phone. I would certainly review your customer service process and behavior based attitude assessment with this employee. His attitude was unacceptable and he could have processed the boxes as credit as part of your customer service.

OM P. on 10/21/2014
Rating: 5 out of 5 stars

Excellent Staff. Friendly and helpful.

jack z. on 10/21/2014
Rating: 1 out of 5 stars

Agent was very rude when dealing with issues after the rental. Issue was eventually resolved with u haul customer service. Do check the truck and make sure everything (fuel level, truck condition, etc.) is the same as on the piece of paper they give you (not just as on the computer where you sign).

Gail D. on 10/21/2014
Rating: 3 out of 5 stars

The gentleman who served me was fantastic and very personable. The truck was filthy and I had to stop and clean the windows from the inside as I could barely see out of them. The truck interior smelled like cigarette smoke and was also dirty on the seats. I was disappointed with that but otherwise my experience overall was satisfactory.

roger l. on 10/20/2014
Rating: 5 out of 5 stars

I was completely satisfied and will use the U-Haul option anytime !

Edgardo P. on 10/19/2014
Rating: 3 out of 5 stars

better customer service

jeff h. on 10/18/2014
Rating: 5 out of 5 stars

should get a credit towards the miliage when over filling the gas tank and leaving more gas than starting with.

ANNA REA M. on 10/17/2014
Rating: 1 out of 5 stars

I WAS DELAYED FOR AN HOUR RETURNING THE TRUCK BECAUSE THERE WAS MORE STUFF TO MOVE THAN WE THOUGHT... I THOUGHT T WOULD JUST BE OK BECAUSE I SIGNED AN AGREEMENT THAT I WOULD BE CHARGED ACCORDINGLY BY HOW LONG I GET DELAYED IN RETURNING. The lady at U-haul told me they've been calling me because somebody was supposed to be using the truck that I used after me and I didn't answer my phone. Reason was: we got so busy moving things that's why I didn't hear it ringing. She told me she's gonna charge me for another 4 hours because of that. WHHAAT? well is that what it means to be charged accordingly? Luckily though, the renter that was supposed to be renting the truck after me has found another truck at another location, so the U-Haul lady decided not to charge me then... But what if that renter did not find another truck. Does U-Haul have the right to charge me another full 4 hours even if I got delayed returning the truck for just an hour? This is a lousy thing and I don't want this to happen to me again.

MADEL S. on 10/17/2014
Rating: 1 out of 5 stars

not good they want to get money as much as they can they dont undertand the word Care.every drop of gas count very rude.. he is care about the money not the truck that I rent. I put motor oil on the truck cus it was a bit burning oil if I dont put oil on it the truck think what gonna be happend???? they should think of it they just care how to get more money to customer they dont care about the truck that make money for the campany.... I dont care if I dont refund the money for oil that I put on ur truck :) all yours...... just be fair nextime to other customers dont rip off other ..... just be fair we want to leave too...sorry just want to say what is my feeling

Adrian R. on 10/17/2014
Rating: 1 out of 5 stars

I got charged again for pads and dolly since I returned everything on time, very poor services I used that location before and this is the worse time ever, WHAT IS GOING ON????!?!?!

JORDAN H. on 10/15/2014
Rating: 5 out of 5 stars

Jayleen was very pleasant. Thanks for your service! :)

SANDY S. on 10/15/2014
Rating: 4 out of 5 stars

The front counter man was very pleasant......but overworked..he seemed to be running and assisting all the clients that were returning equipment. His co-worker seemed to have 'disappeared' and was not around to help with returns.