U-Haul Moving & Storage of Westside

U-Haul Moving & Storage of Westside

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Address

11120 154th St
Edmonton, AB T5M3M9

(780) 451-6381

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Edmonton, AB at U-Haul Moving & Storage of Westside

Moving to or from Edmonton, AB, T5M3M9? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Westside. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Edmonton, AB will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Westside

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Edmonton, AB.

Cargo vans and pickup truck rentals in Edmonton, AB

U-Haul cargo van rentals and pickup trucks in Edmonton, AB are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Edmonton, AB, T5M3M9. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Edmonton, AB, reserve a van for your moving needs from U-Haul Moving & Storage of Westside!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

GAYLEN B. on 10/24/2014
Rating: 5 out of 5 stars

the staff at this location were great.

LARRY B. on 10/24/2014
Rating: 3 out of 5 stars

Service manager was challenging and treated me as though I was ignorant when I asked about he damage assessment process. No one explained it to me in Victoria. Specifically I wanted to know how the assessment is completed and how the assessment is updated at each location. The managers response to my question was that any damage that he assessed I would pay for. I stated that I had been informed in Victoria that the vehicle insurance I paid for $79.00 + tax would cover minor as well as major damage. I was also told that there was no deductible thus the coverage for minor scrapes and scratches would be covered. The manager then proceeded to scrutinize all of the X markes and pointing to damaged areas that he said I would have to pay for. I stated that the X in this instance was for several scrapes and scratches of a similar nature in one area. He stated that he was qualified to assess and not me and if the damage was assessed by him as being recent I would pay for it. I said that I would like to call the manager to further review his assessment and he walked inside. I proceeded to move boxes to the back and he returned and asked if I had the receipt for the boxes. I thought it was on the original receipt from Victoria he said it was not and that we would have to take the boxes back. In the end I was given a credit for 2 items I did have a receipt for and given the final receipt. This employee had a poor attitude with no regard for customer service. I will point out that I called this location and spoke with the manager regarding some of the short falls from Victoria and she apologized and extended my use of the unit for one day. I was very surprised and disappointed with the treatment I received considering the consideration and excellent customer service I received on the phone. I would certainly review your customer service process and behavior based attitude assessment with this employee. His attitude was unacceptable and he could have processed the boxes as credit as part of your customer service.

OM P. on 10/21/2014
Rating: 5 out of 5 stars

Excellent Staff. Friendly and helpful.

jack z. on 10/21/2014
Rating: 1 out of 5 stars

Agent was very rude when dealing with issues after the rental. Issue was eventually resolved with u haul customer service. Do check the truck and make sure everything (fuel level, truck condition, etc.) is the same as on the piece of paper they give you (not just as on the computer where you sign).

Gail D. on 10/21/2014
Rating: 3 out of 5 stars

The gentleman who served me was fantastic and very personable. The truck was filthy and I had to stop and clean the windows from the inside as I could barely see out of them. The truck interior smelled like cigarette smoke and was also dirty on the seats. I was disappointed with that but otherwise my experience overall was satisfactory.

roger l. on 10/20/2014
Rating: 5 out of 5 stars

I was completely satisfied and will use the U-Haul option anytime !

Edgardo P. on 10/19/2014
Rating: 3 out of 5 stars

better customer service

jeff h. on 10/18/2014
Rating: 5 out of 5 stars

should get a credit towards the miliage when over filling the gas tank and leaving more gas than starting with.

ANNA REA M. on 10/17/2014
Rating: 1 out of 5 stars

I WAS DELAYED FOR AN HOUR RETURNING THE TRUCK BECAUSE THERE WAS MORE STUFF TO MOVE THAN WE THOUGHT... I THOUGHT T WOULD JUST BE OK BECAUSE I SIGNED AN AGREEMENT THAT I WOULD BE CHARGED ACCORDINGLY BY HOW LONG I GET DELAYED IN RETURNING. The lady at U-haul told me they've been calling me because somebody was supposed to be using the truck that I used after me and I didn't answer my phone. Reason was: we got so busy moving things that's why I didn't hear it ringing. She told me she's gonna charge me for another 4 hours because of that. WHHAAT? well is that what it means to be charged accordingly? Luckily though, the renter that was supposed to be renting the truck after me has found another truck at another location, so the U-Haul lady decided not to charge me then... But what if that renter did not find another truck. Does U-Haul have the right to charge me another full 4 hours even if I got delayed returning the truck for just an hour? This is a lousy thing and I don't want this to happen to me again.

MADEL S. on 10/17/2014
Rating: 1 out of 5 stars

not good they want to get money as much as they can they dont undertand the word Care.every drop of gas count very rude.. he is care about the money not the truck that I rent. I put motor oil on the truck cus it was a bit burning oil if I dont put oil on it the truck think what gonna be happend???? they should think of it they just care how to get more money to customer they dont care about the truck that make money for the campany.... I dont care if I dont refund the money for oil that I put on ur truck :) all yours...... just be fair nextime to other customers dont rip off other ..... just be fair we want to leave too...sorry just want to say what is my feeling

Adrian R. on 10/17/2014
Rating: 1 out of 5 stars

I got charged again for pads and dolly since I returned everything on time, very poor services I used that location before and this is the worse time ever, WHAT IS GOING ON????!?!?!

JORDAN H. on 10/15/2014
Rating: 5 out of 5 stars

Jayleen was very pleasant. Thanks for your service! :)

SANDY S. on 10/15/2014
Rating: 4 out of 5 stars

The front counter man was very pleasant......but overworked..he seemed to be running and assisting all the clients that were returning equipment. His co-worker seemed to have 'disappeared' and was not around to help with returns.

ROSS M. on 10/14/2014
Rating: 5 out of 5 stars

On the ball. Quick to come out and take the van and trailer,

ALEXANDER G. on 10/13/2014
Rating: 5 out of 5 stars

Superb, professional service.

URYELLE D. on 10/12/2014
Rating: 3 out of 5 stars

Great online service, friendly staff. My only complaint was that I was charged an extra full day for a three hour extension. I feel that's not fair as I went by your recommendation of 4 hours as an average amount of time to move. If I had known I actually needed upwards of 7 hours, I would have booked for that amount of time and potentially not have been charged quite as much. I understand charging a late fee but charging a full second day's rental is ridiculous considering I still returned the rental on the same business day.

RIZ N. on 10/12/2014
Rating: 5 out of 5 stars

Very helpful and friendly staff.. I would definitely go back there for my next moving needs..

Rebecca W. on 10/12/2014
Rating: 5 out of 5 stars

Keep up the great work

Richard B. on 10/11/2014
Rating: 3 out of 5 stars

Floor of the trailer had some 'stuff' on it that made me wonder what had been in the trailer before me

ROSE MARIE K. on 10/10/2014
Rating: 4 out of 5 stars

Have used UHaul several times and happy with the service. This location has very helpful staff compared to some other locations, Truck was clean and ready when we arrived - no waiting. Served our purpose for five hours and will certainly use it again. Cheaper than owning your own vehicle when only a few hours is required.

JACKIE F. on 10/10/2014
Rating: 3 out of 5 stars

The average wait time I have experienced at this uhaul (for rental or moving supplies) is 27 minutes. That's waiting to be helped. That is a very long time. The workers are average in customer service. I would only recommend the place because of it's location, not because of it's customer service. Not at all because of service

Bonnitta T. on 10/8/2014
Rating: 4 out of 5 stars

I would like to comment only on the fact that I paid $11.00 for gas for going 22 km. I know this is my fault for not gassing it up but I think that is a bit high.

MICHAEL M. on 10/7/2014
Rating: 5 out of 5 stars

This is one of the most organized U-Haul locations I've been to in Alberta. Would definitely come again.

CHRIS S. on 10/7/2014
Rating: 1 out of 5 stars

They were extremely rude at this location - getting the truck took forever and they tried to give me a huge truck an I had to fight to get the small truck I had ordered (which they did have in stock).

CRAIG M. on 10/6/2014
Rating: 3 out of 5 stars

Truck cab was filthy, sticky everywhere and stunk of cigarette smoke