U-Haul Moving & Storage at 34th St

U-Haul Moving & Storage at 34th St

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Address

4825 W 34th St
Houston, TX 77092

(713) 680-1964

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at 34th St

Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX, 77092 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at 34th St!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Houston, TX, 77092. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at 34th St provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!

Trailer and towing supplies

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U-Haul trailer hitches

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Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

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Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

ADRIAN R. on 11/17/2014
Rating: 5 out of 5 stars

The employees were very knowledgeable and courteous. We will use this location again.

WILLIE S. on 11/17/2014
Rating: 1 out of 5 stars

I informed the gentleman at the counter that the original Shell Station location at 5740 West Little York refused to take the truck b/c the U-Haul guy, Daniel, wasn't at work. They told me to come back in 30 mins. I check back for over an hour and finally they told me Daniel wasn't coming in. I explained this to the gentlemen at the 34th St location, they allowed me to leave, then charged me $44 as if I had the truck for an extra day. Not happy about that at all.

LUIS GILBERTO p. on 11/10/2014
Rating: 1 out of 5 stars

Representatives had no sense of urgency to take care of my rental order. It took more than 30 minutes to walk out of with my order. This was my 3rd visit in as many weeks and all three times I had to wait more than 30 minutes to rent and return a vehicle. Half the time the representatives seemed like they didn't know what they were doing and had to call a helpline to have instructions read to them. It would be beneficial for all the employees to understand how to use the Uhaul system and also learn some common courtesy.

AMY W. on 11/10/2014
Rating: 1 out of 5 stars

I was quoted one price over the phone for a storage as well as the truck. Once I showed up then I was informed I had to purchase a lock from U-Haul in order to store my items there. Needless to say I passed. I was told 19.95 for the rental and my card was charged 54.00. I was told 54 cents a mile and charged 62 cents no big deal how ever 19.95 plus 8.10 for mileage does not add up to 49.00 then tax and an environmental fee on top of that. The young white male that was at the desk doing all the paper work has no customer service experience or is just plain rude never smiled wasn't friendly and seemed to be bothered that he had to do he job . I have always dealt with the location on 290 and never have experienced any of these issues there. So I will not be returning EVER to this location. To be honest then manner of service received may have actually ruined my U-Haul experience all together.

SUSAN JEWELL p. on 11/9/2014
Rating: 1 out of 5 stars

Staff at this location was extremely rude. When I asked for the manager I was told by the woman helping me she was the manager, I was shocked. I told her the treatment she was showing to customers as well as her helper young man there was NOT at all was customer service was all about. She laughed at me and could care less.

JOSE V. on 11/7/2014
Rating: 1 out of 5 stars

Manager (Lorraine Salas) there is not ethical or pleasent to deal with. We had a problem agreeing on the amount of gas used. (2 gallons to go 10 miles) (we only went 8 but odometer said different). Odometer reading was wrong when we took it out. My fault for not checking. Manager (Lorraine Salas) got a smug attitude when it was brought up. She (Lorraine) told us we needed to put 4 gallons of gas into the truck. The needle had not moved since we took the truck as we had only gone 10 miles. Then she lowered it to two gallons or would bill my credit card for $18.00 if I didn't put the gas in. We immediatly went and put the gas in and wash charged for that milage also. Wasn't the gas so much as it was her smug attitude that infuriated me. I called the Supervisor and he was very proffessional in handleling me. Unfortunatly there was no resolve to this issue as the damage had already been done. We have been loyal customers since 1995 but will think twice before going back while she is there. This is the second problem I have had with her. We are a catering co. so time is critical with us. We have to stick to a strict schedule. Last time we rented from her (contract # 99186137 for 9/1/2014) she told us we could pick up our truck at 7:00 am. We got there a 7:00 and nobody was there. We called the number on the door and she anserwed. Told us she was in Beaumont and that her supervisor would be there shortly. No one came. She finaly arrived herself at 9:30 AM. (There were about six other people waiting with us also). We were late getting to our job and whats worse....she had lied to us. She was not in beaumont and apparently she WAS the supervisor. U-Haul has always been a great vendor for us. The employees pleasent, equipment good and available on time and convenient location. It's unfortunate that this women does not recognize the value of customer service.

BERNARD THOMAS B. on 11/7/2014
Rating: 4 out of 5 stars

Great gal at the counter!!

MACHURIA ARNET H. on 11/2/2014
Rating: 4 out of 5 stars

Maybe how one more data entry clerk. But otherwise, great customer service.

LOIS ELAINE T. on 11/1/2014
Rating: 3 out of 5 stars

Hire more counter help. Make sure make sure there is no extra things hanging from the vehicles.

KRISTA LARAY B. on 11/1/2014
Rating: 2 out of 5 stars

I contacted Uhaul three separate times in reference to the gas tank being filled after our rental. I did not hear back from any individual (out of the 3) I spoke with. Not only that, but while trying to visit the location in person we found their doors closed early, while online and their business door said differently.

THOMAS CLARE R. on 10/30/2014
Rating: 5 out of 5 stars

Lorraine Salas was very professional and helpful. The whole experience was much better than I thought it would be.

JULIE ANNE A. on 10/28/2014
Rating: 3 out of 5 stars

Inspect equipment when it is returned, BEFORE renting it to next customer who ends up with grease and oily grime all over their clothes and things they put in the trailer. AND, When the customer returns the trailer and complains about the filthy condition and stained clothing, DON'T give a blank stare and not even acknowledge that the customer has told you about the problem, much less not offer any kind compensation for the mess created by their lack of inspecting equipment BEFORE renting it again. Customer service training is badly needed at this location!!!

Angela B. on 10/27/2014
Rating: 1 out of 5 stars

Customer service was absolutely horrible. I had to pay an extra hour of movers because it took so long to pick up the truck, which I had already reserved. I would never use this location again.

JUDITH PATTERSO B. on 10/27/2014
Rating: 1 out of 5 stars

I had a confirmation for a van to be picked up last Saturday...arrived at the location to find an empty parking lot....no vans around. I was finally given the option of taking the only box truck on the lot...it was that or nothing. They let me know that it was not their fault if people didn't return when supposed to, it was corporates fault for allowing it to happen and overbooking. REALLY !!!!! You can't be courteous enough to place a call to let someone know you have messed up? Where is the customer service in that? I have rented many units from this location because I use them for a quick trip with my flower shop when I need extra delivery room. I have had no issues prior to this but, now I know they can't be depended upon. What good is a confirmation? Be very careful renting from U-Haul if you are on a time schedule and you need a van with A/C...box trucks don't take their place.

WILLIAM M. on 10/26/2014
Rating: 4 out of 5 stars

Guy was a worse asshole. Rude.

WESTLEY ALEXANDE k. on 10/25/2014
Rating: 2 out of 5 stars

Treated rudely. Had to wait for reserved equipment with no apology for waiting. I did not understand bill. Management was very unpleasant as I was trying to understand charges. I did not feel valued as a customer

GRACE ELIZABETH R. on 10/25/2014
Rating: 3 out of 5 stars

The woman that helped me when I picked up my truck was very rude and slow. She just walked around the store for a while before helping me, even though I was clearly standing at the desk. The fact that her shirt read, "General Manager" was just plain sad.

verdell b. on 10/21/2014
Rating: 1 out of 5 stars

I put fuel in the truck that rented and the fuel guage did not move. I informed the manager to have mechanic look at the gauge and with a smirking smile she said no. There's no need to question my integrity and I'm not trying to tell her how to do her job. She could've been more courteous.

ADRIAN R. on 10/19/2014
Rating: 5 out of 5 stars

Friendly and great customer service!

JESSE DOYLE H. on 10/18/2014
Rating: 3 out of 5 stars

I had a motorcycle trailer reserved. When I arrived just before 8:00AM on October 18, 2014 the trailer I needed was not there. This Location was 14225 North West Freeway. The salesman called another U-Haul at 4825 West 34th street. He told me to go there and they could help me. Both of these rental places are in North West Houston. When I arrived at the West 34th street store the store manager, Lorrane told me that they did not have a motor cycle trailer. She said I could rent the larger model for about $ 34 ~ Dollars. I don't remember the exact amount. I told her that the salesman said if I had to I could rent the larger trailer for the same price of the motor cycle trailer. After she got on the computer and saw the notes the salesman on Hwy 290 had put in she went ahead and rented me the trailer for the motor cycle price. I agreed and picked up the trailer for about 3 hours. I had to get my riding lawn mower from the shop and bring it home. It seems that motor cycle trailers are scarce as hen's teeth. You are missing out not keeping at two of these trailers at each rental place. Having to drive from the Highway 290 store and down to the 34th street store cost me about 1 1/2 hour in time. It threw my whole daily schedule off. This is the first time I have had such a mix-up. ..... Doyle Hansel dhansel007@sbcglobal.net

jerome s. on 10/15/2014
Rating: 3 out of 5 stars

upon completion i filled the truck up. i have the receipt. i was charged an extra $10.00 on my credit card for extra gas- dishonest! j. smith

PRISCILLA M. on 10/13/2014
Rating: 3 out of 5 stars

I am new to the Houston Heights area, and was very disappointed that after I turned truck Into one location, and then was inconvenietly called that I needed to pick it back up and drop off at another location. When I was told I could drop at any location! Also pumped gas over the required amount and was not refunded. I was charged an extra day when I clearly made the effort of dropping off at a location on Sunday.. I never expected to pay 220 in a in-town move when I have used U Haul in the past to make other moves out of town and paid less.

Aldridge B. on 10/12/2014
Rating: 4 out of 5 stars

You good. No comment

BRUCE F d. on 10/12/2014
Rating: 5 out of 5 stars

helpfuul accomodating well mannered in all transactions i saw, which were about ten, between ppickup and drop off

MICHAEL BRUCE B. on 10/12/2014
Rating: 5 out of 5 stars

Loraine is very helpful. Thanks.