JOHNATHON C. on 1/22/2015
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Not sure there is anything to improve upon. Maybe the motor on the 13' moving truck. It was kind of gutless, and ate up a ton of gas. A diesel would have been nice. Other than that, everything was excellent.
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ALAN W. on 1/20/2015
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Tony & Jennifer are the dynamic duo!
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MARY M. on 1/20/2015
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no wait, very organized, clean office
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Reynante D. on 1/18/2015
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Overall was a great experience at this site. It was a night and day compare to the one in Sunnymead Moreno Valley, Employees and the Managers we're unprofessional and they lack of Better understanding what Customer Service is about..
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joe g. on 1/17/2015
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Quick and friendly service.
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Cas G. on 1/12/2015
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Good service
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REBECCA N. on 1/10/2015
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We rented a small truck for 3 hours. The truck price was 19.95 and mileage was .99 cents a mile. Total cost for a 3 hour truck rental to bring items to Salvation Army was $79.00. This felt like extortion and/or false pretenses. I rent trucks at least 2-3 times a year and have friends that do the same. I will not suggest your company for short rental uses. Your staff was kind courteous and respectful. He allowed me to vent my complaint as a customer.
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CHRISTY E. on 1/2/2015
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Mark helped me, and was very courteous, fast, and helpful. Thank you!!
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ALAN W. on 12/23/2014
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Front office Tony has great customer service skills. Mark is solid on communication and logistics. Great team!
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Piotr K. on 12/21/2014
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Great customer service! It's the reason I keep using this location!
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JOHN C. on 12/18/2014
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Van was top condition and drove excellent. As a real estate broker I have used and recommend your company.
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SHELLEY K. on 12/13/2014
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Managers of this location are very nice and helpful. I have rented from this location many times. My last rental was returned 45 min late and I was charged a full day. There were 6 unused trailers parked at this location. Really!! I will be buying my own box truck and not renting from U haul any more.
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Jose G. on 12/3/2014
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Rep Mark is an excellent customer service representative with an exceptional attitude that will give anyone a very positive and pleasant experience of U-Haul and provide repeat customers.
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ROBERT D. on 12/1/2014
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Have your regional personnel listen to the customer and know that we the folks deal with the local U-Haul folks and have a good relationship with them. Rude Regional personnel on the phone trying to argue with customers is not a good thing. Thank you
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JEREMY H. on 12/1/2014
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I went to drop off my truck to find out it was closed for lunch. I returned when the posted sign said they would return. They weren't back. I came back at 4 pm to find they were closed.
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Carl N. on 11/23/2014
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Everything went smooth, so can't think of anything to add.
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CAMERON M. on 11/17/2014
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I've had bad experiences in the past, but recently my experience has been 100% better at the Holland Rd. Menifee, Ca. location
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sal a. on 11/17/2014
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Everything went nice and smooth after setting up trailer rental just the day before! I had trailer and paperwork done in less than 20 min!
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Charles D. on 11/17/2014
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Fast Friendly and Professional....What more can you expect!! I will always use this facility!!!
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Terry G. on 11/17/2014
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Very friendly customer service and the truck ran just great.
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LENNY H. on 11/16/2014
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everything was great, I do not see much in improvement things went so well.
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GEOFFREY L. on 11/14/2014
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Fast check out considering there was only one person.
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WILLIAM L. on 11/13/2014
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This was a one way move so only used this location the one time although it held up to the high standards I have come to appreciate over the years ofrenting from UHAUL
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shawn r. on 11/7/2014
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You need to go through and delete all the fly by night Uhauls, I drove to five different locations and finally the last one was the proper location
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ROGER M. on 10/31/2014
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fast and efficient service
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