Jerry M. on 7/22/2014
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Chuck at Cary Moving helped me get a 5 x 8 trailer that had been promised to me at another location. I truly appreciate his help and the great help of the associates at Cary Moving. Thanks so much!
Jerry Miller
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Chung Tai C. on 7/20/2014
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Have the people there walk you through the truck because some customers have never rented an u-haul before.
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Erin Z. on 7/15/2014
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Great location, pick up was very easy. Only problem was there was an issue with the truck. The seat belt alarm continued to go off while driving even when the driver was wearing their seatbelt.
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NADIA A. on 7/12/2014
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Originally reserved truck for 3pm then was told someone went into account and changed pickup time to 7am. I did not authorize the change and was not notified until 11:30am of the change. Had to rush to location to pick up a truck and return it by 3pm. Not sure why if my time was moved to 7am I didn't get a call until 11:30an.
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Cheryl B. on 7/10/2014
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Customer Service was great. Nice to have it more personal as opposed to "corporate"
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BRENDA H. on 7/8/2014
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Make sure soft drink containers are removed before renting equipment.
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JILL S. on 7/8/2014
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Cary Moving Center is a satellite franchise location and not capable of maintaining all hitches in stock. However, the management at the location was professional and persistent in assisting me with securing the correct hitch and they provided a well maintained trailer.
However, Corporate UHAUL needs to provide better support to its customers as well as this store to facility hitch installation. In this case I visited 2 corporate stores multiple times before receiving the proper hitch equipment with which to pull the trailer provided by Cary Moving Center. There were additionally multiple phone calls involved over the course of 4 weeks with the sole goal of securing the proper and undamaged hitch equipment. It seems that the Corporate UHAUL company is content to sell damaged goods and wrong equipment (incorrect part #s ) and then replace parts with more incorrect parts. Corporate UHAUL's inept handling cost me significant time and money in an effort to simply get the hitch initially requested.
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ADAM C. on 7/8/2014
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After a very bad experience with U-Haul (online registration, and phone support...lack there of!), I could not have been happier with the service I recieved at this location. I WILL go back to them in the future.
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JOSEPH K. on 7/7/2014
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No issues. Reliable and trusting.
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SILE K. on 7/7/2014
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Great atmosphere and pleasant.
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Virgil S. on 7/6/2014
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We've rented trucks from this location for several years and have always had a great experience.
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GEORGE V. on 7/5/2014
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I had left the few items in the truck and was called to inform me. The people in this location were among the best I have delt with in the past at U-Haul locations. I have rented storage several times, 10 to 12 one way and local trucks and purchased many supplies. These people were efficient in check in and courteous at the same time. I highly recommend this location. They too offer loading and unloading service.
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RONALD G. on 7/5/2014
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Fast turn in
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JOHN L. on 7/5/2014
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Fire the foul mouth girl up front.
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TOM S. on 7/4/2014
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They were PERFECT.Got me out quickly with a new trailer-and bringing it back was smooth as well.Very professional.
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GREG P. on 7/4/2014
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Great location!
Easy in and out.
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JUAN W. on 6/30/2014
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Keep giving good service.
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Glenn W. on 6/28/2014
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Thanks,outstanding service
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PHILLIP L. on 6/28/2014
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The right side mirror vibrated and was a distraction. This is minor and just FYI. Everything about this experience exceeded my expectations.
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Lori C. on 6/28/2014
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Very efficient and helpful!
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NATHAN W. on 6/27/2014
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The service Rep was great...friendly and efficient!
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Joe D. on 6/25/2014
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I appreciated their friendliness and speedy customer service.
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JOE I. on 6/25/2014
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Chuck Cable takes a personal interest in the business and will tend to the customers needs.
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Rui Y. on 6/24/2014
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very good
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SEAN S. on 6/23/2014
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Great Experience. Not much to improve.
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