U-Haul Moving & Storage at Shadeland Ave

U-Haul Moving & Storage at Shadeland Ave

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Address

2701 N Shadeland Ave
Indianapolis, IN 46219

(317) 546-1503

(N Of I-70)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Shadeland Ave

Moving to or from Indianapolis, IN, 46219? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Shadeland Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Shadeland Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46219. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Shadeland Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MARK F. on 7/29/2015
Rating: 5 out of 5 stars

GREAT SEVICE AND THE TRUCK , CAN I BUY IT I ENJOYED MYSELF> THANK YOU

TIFFANY S. on 7/27/2015
Rating: 2 out of 5 stars

Waited for over an hour for the truck. Driver's window wasn't working.

Joe W. on 7/25/2015
Rating: 1 out of 5 stars

went to pick up the equipment from original location and it was not there...despite them telling us verbally that it was. Then went to Shadeland location to pick up equipment and it took them over an hour to process the rental due to computer issues. Very dissatisfied with the entire rental process. Attendant was very kind and did his best but company rated out very poorly.

MICHAEL K. on 7/25/2015
Rating: 3 out of 5 stars

Understaffed. It took 30 min to check in a trailer.

SAM L. on 7/24/2015
Rating: 3 out of 5 stars

I had to wait for to be helped, while 2 other employees were busy putting together a counter. I believe that customer service should have come before a counter being assembled.

GLENDA B. on 7/21/2015
Rating: 5 out of 5 stars

If you only use the truck for 2 hrs lower the rate

gary c. on 7/21/2015
Rating: 5 out of 5 stars

Improve computer performance. Took 20 minutes to process my reservation and get me on my way.

JERRY C. on 7/21/2015
Rating: 4 out of 5 stars

Make sure the customer is aware that if you rent the vehicle with 1/4 tank of fuel, and return it completely full of fuel, with or without receipt, you will not be re-reimbursed, for the extra 3/4 tank of fuel. it may be written in the contract, however most movers are under a time restraint, and no time for the fine print. I suggest you carry a siphon hose so you can remove the excess fuel. especially at today's fuel prices. It is truly disappointing that I lost nearly $50.00 in excess fuel. thanks u-haul. this was my only negative experience with u-haul.

NEAL M. on 7/20/2015
Rating: 5 out of 5 stars

Customer service was smooth and very efficient. Would definitely recommend.

Richard W. on 7/20/2015
Rating: 4 out of 5 stars

The staff were flexible and patient. The computer system seemed to be very slow and kind of dated, this made the process slow but the staff were very professional in handling the extra wait time.

Steffani M. on 7/19/2015
Rating: 2 out of 5 stars

Faster computer system and a backup plan for when that system goes down. I thought I had registered online but had to redo everything once I was there. It ended up taking 30 minutes to do the paperwork, cutting into our hours we had reserved. When we returned the truck, the entire system was down and we had to wait an additional 20 minutes just to hand over the keys and get the final price.

BRUCE T. on 7/19/2015
Rating: 4 out of 5 stars

Get computer problems corrected

David R. on 7/13/2015
Rating: 3 out of 5 stars

When I returned the truck I returned it with 7/8 of a tank. It was checked in and the guy that checked it in returned to the counter with the tank marked at 3/4. I had to correct him and go out the truck with him to get it all squared away. To be honest I felt like it was an attempt to screw me out of money. Other than that everything was great!

KATHRYN K. on 7/13/2015
Rating: 3 out of 5 stars

The truck did seem to need some maintenance for steering and General ride. I used it for a very local move so it wasn't a problem.

Tom U. on 7/13/2015
Rating: 4 out of 5 stars

All the staff was excellent to work with, Thanks!

Corlisha M. on 7/12/2015
Rating: 5 out of 5 stars

Nothing both Rodney and Anthony were great!!

Jason H. on 7/12/2015
Rating: 3 out of 5 stars

The truck I rented needs some serious repairs. It did the job ok, but it was very hard to start. I was afraid it wouldn't start each time I got in it. It also had all kinds of warning lights on, one of the was a main brake alarm that buzzed. The truck did it's job, but I wouldn't have wanted to take it out of town.

ROBERT J. on 7/11/2015
Rating: 1 out of 5 stars

They took money off my card after they told me they wouldn't. I paid cash and they still took money off a card and refuse to put it back on there until days later f*** u Haul I will never rent from you god damn people again. That little piece of s*** manager at 30th and Shadeland store should be fired he hangs up on your customers he is rude he lies I would recommend you to no one

ED N. on 7/10/2015
Rating: 3 out of 5 stars

during night driving bad wiring from your trailer caused a short and caused the tail lights to go out on both the trailer and our vehicle. we were fortunate not to have an accident. a truck driver helped us find the problem and a solution. the Brentwood Tn U-Haul people saw our fix-it of the wiring. I would like some help to defray our cost. Sincerely Edgar D Neal

JOHN L D. on 7/9/2015
Rating: 5 out of 5 stars

Good fast service

jeff b. on 7/5/2015
Rating: 3 out of 5 stars

Have more people working in the morning because it was very busy and I had to wait almost a half hour even with a appointment

Jacob W. on 7/1/2015
Rating: 2 out of 5 stars

Have employees! Have 7 people in line. Only 1 person to help us while 3 what i guess are mechanics/repair workers, just stand around. Took 40 minutes to get checked in!! When i came back to return my rental there were no employees anywhere. Main building was open i was yelling for someone, then went to the repair area, was also empty yelling for anyone, go outside still yelling for someone. Finally someone appeared 5+ minutes later from the very back of the lot. The guy just yelled for me to come to them even though i was at the drop off area. So i had to drive back to that area to get my drop off done. Hire actual people and people who care!!!! Some serious management issues need fixed!!!!!

khaled m. on 6/30/2015
Rating: 4 out of 5 stars

The setup to get in/on property is really bad

ROXANN L. on 6/30/2015
Rating: 1 out of 5 stars

U-haul did not have my truck at the original location on Washington Street they sent me to Shadeland Store where I was first told by an agent of Indiana Decent sorry I did not see his name that it was padlocked to a trailer and they could not remove it he also laughed at me after seeing I was freaking out. I left the store being told "sorry" this guys service skills were so poor he actually turned his computer screen around for me to see and said lady look i am booked all day what you want me to do? After going back to Washington Street I learned that this man was looking at the wrong sized truck all along I went back and Rodney did end up taking care of me. He was a BIG improvement over the other guy. I likely will never use U-haul again due to almost not getting a truck after having reserved it and calling to verify it and attempt to get the location verified multiple times and then last min the night before and then just as I feared.....oops no truck

Damian C. on 6/28/2015
Rating: 5 out of 5 stars

Staff was great and professional. Keep up the good work!