U-Haul at Shelby Dr

U-Haul at Shelby Dr

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Address

1364 E Shelby Dr
Memphis, TN 38116

(901) 332-6603

(Btwn Elvis Presley & Mill Branch)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Memphis, TN at U-Haul at Shelby Dr

Moving to or from Memphis, TN, 38116? Get FREE truck rental rate quotes at U-Haul at Shelby Dr. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Memphis, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Shelby Dr

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Memphis, TN.

Cargo vans and pickup truck rentals in Memphis, TN

U-Haul cargo van rentals and pickup trucks in Memphis, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Memphis, TN, 38116. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Memphis, TN, reserve a van for your moving needs from U-Haul at Shelby Dr!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Brooke J. on 9/16/2014
Rating: 2 out of 5 stars

I reserved and paid for a dolly but I did not receive it. When I arrived to return the truck, I informed the sales associate. I asked if I would receive the $50 money back guarantee for the service error. I was told "No, but that was a good try. We will refund the dolly."

lynn N. on 9/9/2014
Rating: 5 out of 5 stars

Chris was awesome....great customer service.

TIMARA J. on 9/4/2014
Rating: 3 out of 5 stars

Need more employees line was too long

NORMA Z. on 9/2/2014
Rating: 3 out of 5 stars

The original drop off location was to be on US 51 in Southaven. When we took the truck there, the guy came out and started harassing us telling us he didn't have room for the truck and to get it off his lot. We had to drive about 12 miles up the rode into Memphis, TN in order to drop off the truck. Again, not happy. It doesn't seem like U-Haul communicates very well with their dealers. It should not be this difficult and should definitely not be on the consumer to figure out these details.

DONNA P. on 8/30/2014
Rating: 1 out of 5 stars

Do a walk thru with the customer before the customer leaves. I rented a usual today and was told it was on 1/2 a tank and when the driver got to the destination she told me it was on 3/8 of a tank but it was too late so I had to bring it back on 1/2 a tank. It was my own fault for not checking it. When I bright it back on 1/2 a tank they registered it at 3/8 of a tank. It's a rip off.

SCOTT S. on 8/17/2014
Rating: 5 out of 5 stars

After a hard move, the manager and the staff were friendly and funny. Made dropping off the equipment easy and enjoyable.

MARY M. on 8/16/2014
Rating: 1 out of 5 stars

We arrived at the location on Monday at 6:58 pm exactly. When we arrived, an African-American, male employee, in a very uninviting tone, stated, "WE'RE CLOSED, WE'RE CLOSED!" At the time, he was engaged in a conversation with an African-American female who was not a customer nor an employee. I replied to the very unprofessional worker that we were simply returning the U-Haul and needed information. He, still in an unwelcoming tone, stated, "IN THE BACK." I said "Thank you," and went outside only to notice that the woman he was speaking to, (who was driving a gray/silver Impala) had the entrance blocked and my husband could not safely drive the U-Haul in. I went back inside and informed the rude employee that we were blocked in and could not gain access to the "back." The young lady then, with a horrible attitude and mumbling, moved her vehicle in which she had left her two children unattended to. We finally parked the U-Haul and dropped the keys into the dropbox. The employee was still at work at this time because I could see him in the building. The next day, my mother was charged for another day's fee when she was told by the U-Haul in Greenwood, MS that she would only have to pay $40 extra dollars. Instead, she was charged $113.11! My mother has called the 1-800-468-4285 number only to be told that she WOULD NOT receive her funds back because she turned the U-Haul in on Tuesday at 6:30! This is absurd and a complete lie! We were there on Monday at 6:58pm! The surveillance cameras can prove that! The fact the my mother was mistreated and so was I is ridiculous! Nevertheless, that fact that U-Haul has a dishonest employee is even more surprising. If he was allowed to screw us over, I can only imagine what or how much he's stolen or been dishonest about with the company. During this complaint, I have had attempted to hold back tears but just can't because our family has used U-Haul in the past and been happy but this incident has placed a mark on my heart that is hard to remove. PLEASE give me Jacqueline Miller (662-392-8725) or my mother, Mary Miller (662-392-3376) a call at the above numbers at your earliest convenience. This is a matter that must be addressed! Thanking you in advance, Jacqueline & Mary Miller

Sydney C. on 8/16/2014
Rating: 3 out of 5 stars

While the equipment, the 10ft. truck, was clean it smelled of smoke. I would prefer that it not smell like that. It would have been nice if the truck was sprayed or something.

Yusuf D. on 8/13/2014
Rating: 3 out of 5 stars

location was different from one that vehicle was reserved at, too far from my point of travels. Blankets / Pads ordered were unavailable and staff could do nothing to help.

JAN G. on 8/11/2014
Rating: 5 out of 5 stars

Firstly, the Shelby Drive/Faronia staff is AWESOME, particularly Chris.They all are the most cordial, people-friendly and respectful group, ever! Keep up the good work-keep being personable.

CHRISTINA W. on 8/3/2014
Rating: 3 out of 5 stars

Parking was terrible. U haul trucks were blocking entrance and exit. No one was in the store when i entered. Would not recommend this location.

Leberta D. on 8/3/2014
Rating: 4 out of 5 stars

everything was well nothing to say it was good

HAROLD G. on 7/31/2014
Rating: 3 out of 5 stars

The processing agent Danielle was great and very helpful. On the return the agent helping with parking the equipment and for the second time renting there he was not very helpful and actualling left it up to me to unhook and park the equipment. The same attendant on both ocassions. Again Danielle was very helpful.

Monroe B. on 7/26/2014
Rating: 5 out of 5 stars

Chris and Danielle had great customer service, friendly and was very helpful. I would recommend this location to everyone! Thanks!

SOPHIA W. on 7/25/2014
Rating: 5 out of 5 stars

Manager Chris was great and very professional. I'm going to recommend my friends and family to visit Chris store.:-)

WALTER H. on 7/22/2014
Rating: 3 out of 5 stars

my wife made reservations on line for a 20ft truck,a tow dolly, and 12 blankets. when we arrived they had no record of our reservations and we had to wait for about an hour to get everything sorted out. once we got everything done and got the truck and tow dolly to our location ,we found out that the blankets were not in the truck. I had to make another trip back to the U-Haul place to get the blankets which cost us more time and we were on a very stick time line because we had hired people to help us load up. we were really inconvenienced and it cost us more money. VERY,VERY POOR AND FRUSTRATING EXPERIANCE.

Stephanie H. on 7/21/2014
Rating: 2 out of 5 stars

There was only one person working when I first arrived. There were two customers ahead of me. It took 40 minutes to pick up the truck. The manager came after about 30 minutes of waiting.

CHIMERE C. on 7/20/2014
Rating: 5 out of 5 stars

Well maintained and easy to find no problems at all.

BARRY M. on 7/20/2014
Rating: 5 out of 5 stars

The cashier was professionally freindly and explained the paperwork very well. The truck technician explained very thing about the truck very well. All in all they did a great job!

VERONICA D. on 7/20/2014
Rating: 5 out of 5 stars

The young man on duty was wonderful and knowledgeable. I would do business at this location for sure.

Kristi H. on 7/17/2014
Rating: 4 out of 5 stars

When I made the reservation, a rate of 284.99 including 700 miles was displayed. However, when I checked in online the day of, I got a message that I needed to pay nearly $900 at time of pick up. When I called the location they told me my reservation was set for $19.99 per day and .59 per mile. The manager explained that the computer will give the best rate of either 19.99 + mileage or $284.99 weekly with miles included. He had no explanation of where the $900 rate came from. Getting 3 different quotes was very alarming and created a lot of unnecessary stress on the day of my move. You should really improve the way you communicate with customers.

NATORIA M. on 7/9/2014
Rating: 1 out of 5 stars

When i dropped of the truck the cashier was rude i offered to show him my contract to see how it was altered. He didnt bother then after they closed i receieved a charge for fuel which was incorrect. Went back for my refund was to the manager was on vacation and to call 800. 800# told me to go back to drop off .locatio.

NATORIA M. on 7/8/2014
Rating: 1 out of 5 stars

The worker was rude and unprofessional inconsiderate of my concerns. I rentend this uhaul to moved my recently deceased mothers belongings back home uhaul made a hard task even harder.

LANCE H. on 7/7/2014
Rating: 3 out of 5 stars

In a rough area. Staff are kind, helpful and courteous.

DANIELLE W. on 7/1/2014
Rating: 4 out of 5 stars

The only thing that needs work is the availability of larger trucks.