U-Haul at Shelby Dr

U-Haul at Shelby Dr

Share |

Address

1364 E Shelby Dr
Memphis, TN 38116

(901) 332-6603

(Btwn Elvis Presley & Mill Branch)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Memphis, TN at U-Haul at Shelby Dr

Moving to or from Memphis, TN, 38116? Get FREE truck rental rate quotes at U-Haul at Shelby Dr. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Memphis, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Shelby Dr

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Memphis, TN.

Cargo vans and pickup truck rentals in Memphis, TN

U-Haul cargo van rentals and pickup trucks in Memphis, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Memphis, TN, 38116. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Memphis, TN, reserve a van for your moving needs from U-Haul at Shelby Dr!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

levettera j. on 11/23/2014
Rating: 3 out of 5 stars

Upon pick up the gas light was on. The truck was rickey , and the counter person upon arrival was not very kind . The girl who checked truck had a lot more customer service etiquette ...

PAUL S. on 11/21/2014
Rating: 4 out of 5 stars

great service

Marcus J. on 11/13/2014
Rating: 4 out of 5 stars

More cashiers on Saturday & Sunday

BEVERLY J. on 11/6/2014
Rating: 3 out of 5 stars

There was constant motor problems; mechanic could not detect. Trip delayed, because of sluggish motor; extremely gas guzzling vehicle!

monica m. on 10/31/2014
Rating: 5 out of 5 stars

The (clerk) that handled my reservation was very polite and couteous.I had superb service. I will always rent from this location..

aunrae f. on 10/31/2014
Rating: 5 out of 5 stars

No need for improvement overall experience was wonderful I will definitely use them again

TERRA H. on 10/26/2014
Rating: 4 out of 5 stars

Continue employing Mr. Parker he's awesome!

PICCADILLY C. on 10/25/2014
Rating: 5 out of 5 stars

The manager was great!!! He really helped us out with our moving needs during a stressful time. Thanks!

BLANCHE W. on 10/20/2014
Rating: 3 out of 5 stars

Make sure the employee completes the check in he starts with one customer before he just leaves and waits on another customer.

LOUISE S. on 10/14/2014
Rating: 4 out of 5 stars

I did not get what I needed to complete my move after sharing that, more than once.

ARLISHIA I. on 10/9/2014
Rating: 5 out of 5 stars

Nothing. I received great equipment and excellent customer service. I will use you all again. Thanks!

Ethel S. on 10/8/2014
Rating: 5 out of 5 stars

I appreciate how well prepared the young men were, excellent customer service.

NIJINSKY D. on 10/6/2014
Rating: 5 out of 5 stars

I rented a tow for my car and it didn't fit. I have a 2011 Hyundai Sonata! I was informed that I had to upgrade to the transporter and...it still didn't fit. It was frustrating to say the least. I don't know the point of entering/requesting the information when it apparently wasn't used...

LISA J. on 10/3/2014
Rating: 1 out of 5 stars

Stop robbing people, This was the worst experience ever,

DOUGLAS L. on 9/29/2014
Rating: 3 out of 5 stars

Vehicles need to be maintenance regularly i rented a vehicle that broke down on me I wasn't able to make it to my destination. I had to sit on side of the express way for 6 hours until I was able to get towed back to my beginning destination to have to unload my items and pay another moving company for service this was the worst service ever.

MARY T. on 9/29/2014
Rating: 5 out of 5 stars

No changes needed. Thanks

JENNIFER R. on 9/29/2014
Rating: 3 out of 5 stars

Dear U-Haul, I was a customer of yours for most of the summer. Contract # 99513230. There were several problems I had I will start at the beginning. At first I was very please with your concept, just like Pods only cheaper. The drop of was great and so was the original pick up. It wasn't till I went to receive the U-Boxes that I had trouble. See nobody told my husband or my self that they could not be delivered here to Missi. and, when I called to complain well lets just say that was bad too. The lady on the phone said we had chose the self pick up option which was not true. When I told her so she argued with me and my sister for several minutes. At one point claiming if we did not choose the option it would have been chosen for us. I can honestly say that not my husband or my self would have chosen your company had we known. I was moving here with out him or any other male family members to help me move. It was just me and my kids. Anyways, I tried to explain this to the lady on the phone and even asked to speak to her boss. She refused to listen to me or my sister and hung up on us when we repeatedly asked to speak with her boss. I don't know how to run a business but I do know that hanging up on people is very rude. I went to the location to get more info on how to get my U-Boxes. And there in plain sight for all to see and in several places were signs saying you Delivered Anywhere. However that advertisement is completely false. So, I had to rent a truck higher movers and spend an extra 1,000 dollars just to get my stuff. Can you imagine my shock! Not just that, I had seven U-Boxes and had to move them all in one day. Had it not been for allot of help I would have ended up having to pay more money for another day. The moving helpers were to young college kids who knew almost nothing. However they worked there off to help me and for that I am very thankful. With a little training I think the could do fantastic. My story is long but true, my Question to you is why lie and advertise something you don't provide? I know that having read this maybe you should think about how it would fell to have your Moms, Sisters, Or Daughters have to go through what is did. And then having to use all there savings to do it, would you ask for an apology, a refund, or maybe both?

MALLORY B. on 9/24/2014
Rating: 1 out of 5 stars

They change my return location after I paid for my rental and my receipt was given to me with the right location. I was charged for uhaul so error or someone is attempting to steal money from me. I still have not received a call from a uhaul rep about the incident

Brooke J. on 9/16/2014
Rating: 2 out of 5 stars

I reserved and paid for a dolly but I did not receive it. When I arrived to return the truck, I informed the sales associate. I asked if I would receive the $50 money back guarantee for the service error. I was told "No, but that was a good try. We will refund the dolly."

lynn N. on 9/9/2014
Rating: 5 out of 5 stars

Chris was awesome....great customer service.

TIMARA J. on 9/4/2014
Rating: 3 out of 5 stars

Need more employees line was too long

NORMA Z. on 9/2/2014
Rating: 3 out of 5 stars

The original drop off location was to be on US 51 in Southaven. When we took the truck there, the guy came out and started harassing us telling us he didn't have room for the truck and to get it off his lot. We had to drive about 12 miles up the rode into Memphis, TN in order to drop off the truck. Again, not happy. It doesn't seem like U-Haul communicates very well with their dealers. It should not be this difficult and should definitely not be on the consumer to figure out these details.

DONNA P. on 8/30/2014
Rating: 1 out of 5 stars

Do a walk thru with the customer before the customer leaves. I rented a usual today and was told it was on 1/2 a tank and when the driver got to the destination she told me it was on 3/8 of a tank but it was too late so I had to bring it back on 1/2 a tank. It was my own fault for not checking it. When I bright it back on 1/2 a tank they registered it at 3/8 of a tank. It's a rip off.

SCOTT S. on 8/17/2014
Rating: 5 out of 5 stars

After a hard move, the manager and the staff were friendly and funny. Made dropping off the equipment easy and enjoyable.

MARY M. on 8/16/2014
Rating: 1 out of 5 stars

We arrived at the location on Monday at 6:58 pm exactly. When we arrived, an African-American, male employee, in a very uninviting tone, stated, "WE'RE CLOSED, WE'RE CLOSED!" At the time, he was engaged in a conversation with an African-American female who was not a customer nor an employee. I replied to the very unprofessional worker that we were simply returning the U-Haul and needed information. He, still in an unwelcoming tone, stated, "IN THE BACK." I said "Thank you," and went outside only to notice that the woman he was speaking to, (who was driving a gray/silver Impala) had the entrance blocked and my husband could not safely drive the U-Haul in. I went back inside and informed the rude employee that we were blocked in and could not gain access to the "back." The young lady then, with a horrible attitude and mumbling, moved her vehicle in which she had left her two children unattended to. We finally parked the U-Haul and dropped the keys into the dropbox. The employee was still at work at this time because I could see him in the building. The next day, my mother was charged for another day's fee when she was told by the U-Haul in Greenwood, MS that she would only have to pay $40 extra dollars. Instead, she was charged $113.11! My mother has called the 1-800-468-4285 number only to be told that she WOULD NOT receive her funds back because she turned the U-Haul in on Tuesday at 6:30! This is absurd and a complete lie! We were there on Monday at 6:58pm! The surveillance cameras can prove that! The fact the my mother was mistreated and so was I is ridiculous! Nevertheless, that fact that U-Haul has a dishonest employee is even more surprising. If he was allowed to screw us over, I can only imagine what or how much he's stolen or been dishonest about with the company. During this complaint, I have had attempted to hold back tears but just can't because our family has used U-Haul in the past and been happy but this incident has placed a mark on my heart that is hard to remove. PLEASE give me Jacqueline Miller (662-392-8725) or my mother, Mary Miller (662-392-3376) a call at the above numbers at your earliest convenience. This is a matter that must be addressed! Thanking you in advance, Jacqueline & Mary Miller