Customer Reviews for Fowler Rental & Packaging
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Fowler Rental & Packaging
Yhe customer service was very lousy. The salesperson didn't even give me a walk through of the rental she just had me to sign the contract and initial that the rental was in good condition and that the gas was where it said it was. Told me to go outside and check if there's a problem come back in the office and let her know. She was a very lazy sales associate. I will not go back there again!!!
auto hauler had 2 marker lite lenses missing on back, 1 side marker lite not working and mismatched tires.
The guy that was there very nasty when I called back to find out about miles
The guy over the counter was so rude. Never going to rent from this location and don't recommend anyone from this location. He ripped me off. I want drop the vehicle in lakeland but he didnot do that. My last rental before this was great. He gave me what I wanted. But this guy yesterday want not helping me with anything. He could help me to but I think he only think about his pocket not customer.
Very helpful easy to access and very professional
After finally getting a van on fowler that location was great and the service was friendly and great.
Besides a nickel and dime sceem about the fuel gauge, the staff was very nice and helpful
The ability to do quick diagnostic checks via OBD2 at rental locations would reveal engine problems. Diesels should be available, even on van based trucks.
thanks for the trucks...it's done it's job...! see u guys in a year of so! great job!
Can't fix perfection!!....these people are GREAT! Very professional, friendly, kind, helpful....I'd drive out of my way to do business with this location....The lady that helped us inside was fast friendly a real joy....I didnt get her name I think Charlot? Sorry! And Drew was a very kind helpful young man, came right out side & hooked the trailer up for me...& they were VERY busy amazing! !!
The 1800 people are extremely unhelpful and were going to charge me $50 to drop off my rental at a city that I paid already to drop off my truck.
While the staff was good, the location failed to check the truck and left the hood cracked open which started to raise up and down while I was on the interstate.
When i got there to pick up the truck the guy gave me the clip board and said your truck is at the end go check it out and then bring it up so we can finish the paper work. If i could give you a 0 for this I would it was the worst rental I have ever had.