The process for getting my equipment was an absolute nightmare from the start. From being moved to 3 different locations, to getting to the last location 3 hours after I was suppose to start moving, only for them to not be there. Then sitting there for an hour and a half waiting for someone to show up so I can get my equipment. This location is extremely unprofessional and honestly shouldn’t even be a neighborhood dealer. Waiting an hour and a half for someone to decide to come to work that day was absolutely ridiculous. Then the person that did come to work clearly just woke up and was on the phone with who i’m assuming was the owner. Then smoking cigarettes and blowing it in my face??? Extremely unprofessional and that experience has made me consider never using U-Haul again.
Deacon K
Tampa International Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I got to the location and it said that it opened up at 11 o'clock. I got there at 12. It was closed. No one was there to help.
yetzaida fThey lost the truck we returned and kept texting me that the truck was not returned. It took two weeks to resolve after me repeatedly calling. I’m very disappointed and will never use u haul again
RISHI MTodo me pareció perfecto!
Mayra RWorkers barely spoke English and were not familiar with how to check out a U-Haul. Had to wait close to an hour for a manager to arrive to hand over keys.
Thomas R