Five Star Mover Profile Image

Five Star Mover

Overall rating:
4.5 out of 5 stars
Completed jobs:
3367

Customer Reviews

  • They were great!!

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    Lucy T.
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    Talisa B.
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    shruti p.
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    Nicholas C.
  • Great guys!

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    CHARLES A.
  • The team accommodated changes to our order prior to the service date and were on time, professional and friendly during the move itself.

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    ALAN L.
  • All went well.

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    Fanny M.
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    Jennifer C.
  • Mike and Max were so great! 5 stars

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    Torin G.
  • Fantastic service!

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    Scott H.
  • Absolutely fantastic, efficient, professional movers! I would absolutely hire them again!

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    Scott H.
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    Peter R.
  • Punctual and super helpful. Very polite and clear communication. Thank you!

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    HASAN H.
  • Mike and the crew (C.J. and Roy) were punctual, friendly, careful, and effective. They even smelled good (no kidding). I'd recommend them without hesitation.

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    Andrew K.
  • Highly recommended!!! These guys are pros and very kind to boot. I was impressed by how efficiently and properly they handled all of my belongings. I was never worried about any of my items being damaged.

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    NICOLEMARIE M.
  • We had the goods loafing completed within an hour

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    Christopher M.
  • We hired a team of three to help us move into a fourth-floor walk-up this July, and they were absolutely incredible. We parked the truck around 3 PM, and everything was unloaded by 4pm. The entire move was fast, organized, and incredibly efficient. The crew was friendly, professional, and went above and beyond to make the process as smooth as possible. Hiring them was easily one of the best investments we made during our move. I can't recommend them enough!

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    Ian D.
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    Arsalan A.
  • We used Five Star Mover to unload our uhaul truck and were so impressed by the speed and care with which they moved. The guys did an amazing job navigating some tight turns and were so sweet. Would absolutely recommend (and will probably be using them for future moves)

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    Meryl R.
  • Would highly recommend! Mike was great at communication. He and his team showed up on time and got things moved with care and efficiency. I will be using them again.

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    Delaney S.
  • Very good service with fast progress as they were able to take advantage of the tools and techniques to move things fast and good. They were also flexible enough to reschedule the service after an unrelated errand that came up for me.

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    Diego C.
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    Andrew K.
  • So quick and a great team!!

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    Jana R.
  • Excellent; on time, good job

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    OTTO ERIC D.
  • All went great!

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    Kevin L.
  • Extremely helpful and willing to do all we asked. No complaining and smart about packing a truck! I would hire again!

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    Cory P.
  • Extremely helpful and professional! Highly recommend. Best movers I’ve used in nyc by far!

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    Raquel J.
  • Fantastic experience with these guys, great communication, really fast and skillful work. Did the job in less time than expected. Thank you!

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    ARTHUR G.
  • Five star movers were communicative, prompt, and attentive. They handled my objects carefully and got the job done quickly. The group was extremely friendly and effficient. Would be happy to use them in my future moves. Highly recommend!

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    Eric M.
  • The team was polite, helpful and efficient! Could not have done it without them.

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    Grace Ann S.
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    Cole A.
  • They were with 3 instead of 2. Super swift and effective move!

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    Sebastien D.
  • These guys are the real deal. Moved an entire apartment in 2 hours but their professionalism and responsiveness were truly impressive. I’d recommend them to anybody moving. No need to look anywhere else than here!

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    Alex F.
  • Mike and Max were courteous and efficient. Wrapped all furniture, packed truck and completed move in and move out within 3 hours

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    Christopher S.
  • Mike and Max were good people to work with! Put in extra effort, easy to work with, great sense of humor and experts at packing Jenga! Highly recommend

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    Wendy H.
  • Mike and Max were great. They loaded the U haul and unloaded everything into the storage unit in no time.

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    Kathleen S.
  • Mike and the crew were fantastic. Totally professional and quick. They were a real pleasure to work with and I recommend them highly. John Wiltshire

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    JOHN W.
  • Accommodating with the time we originally estimated to unload our truck.

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    SALVATORE Z.
  • They are extremely nice and knowledgeable. They really know what they're doing. Made my move less stressful. Thank you guys so much!! Definitely will be recommending them to my friends and family and working with them again in the future.

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    Flory A.
  • Thanks for your help! We appreciate you!

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    Kristie S.
  • Mike & his helper were fast organized and understanding. Had to reschedule due to my truck being canceled, Mike rebooked me on his own making it less stress stressful. This is the second time I used him and both times have been a great experience. He is who I will call if I needed help moving.

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    JASLYN H.
  • Just the best possible experience. Prompt, professional and highly skilled. Nice people too. Cannot recommend highly enough.

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    Jared F.
  • Movers were kind, efficient, and did an amazing job packing our truck, making sure everything fit and everything went smoothly! We are so grateful!

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    John E.
  • Mike and his colleague were incredibly helpful, and made our move smooth and quick! They were speedy and careful with our belongings — we would recommend them to anyone and will absolutely hire them again the next time we move!

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    ZOE S.
  • Great help, would hire again

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    Benjamin M.
  • Amazing service definitely will be rebooking made everything worked !!

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    Precious N.
  • These guys were the very best. They helped us out. Uber communicative to confirm the move and showed up and worked their tails off on the coldest day of the year!!!!

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    LANCE S.
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    Kaitlyn W.
  • Mike was absolutely amazing. Packed and completed everything before time. Also accommodated multiple changing schedules. I highly recommend him

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    Kaush K.
  • Mike and his team were on time and very professional. They handled our belongings with the utmost care. I highly recommend .

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    Rich B.
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    Jarrett M.
  • They were very nice and helpful. Would definitely use again

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    Tyler D.
  • Mike and his crew were super accommodating with change the appointment time. They did a great job too. Would definitely hire again.

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    Tony P.
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    Venkat L.
  • Mike and Ray were awesome - kind, communicative, and efficient. They are extremely hard workers and made our move a breeze! Would absolutely recommend and use again!

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    Devin M.
  • Amazing! Helpful and they are considerate to my instructions. Super helpful!

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    Chris P.
  • Mike & Ray got the job done quick and easy! Would work with them again!

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    Brandon C.
  • Mike and Ray were great! They got there early and were very communicative and responsive. We finished unloading an hour in a busy New York street. They were very respectful and took care of our delicate items. I would definitely book them again for my next move!

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    BRYAN ETHAN O.
  • Super fast and nice and the kind of people you want around during a stressful situation - calm energy

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    renea l.
  • Mike and Raymond really set an example here in the city, very satisfied with their work and went above and beyond getting everything neatly into my apartment. Thanks again guys!

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    Jasper T.
  • Five Star were fantastic!!! Great to communicate with ahead of time, super friendly the day-of. Quick, careful and courteous! We were in a pinch when our planned movers scheduled, we hired Five Star Movers at the last minute and they communicated their availability so quickly - we're thrilled it worked out! They were awesome!

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    Eden B.
  • Great friendly and careful! Would do it again!

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    Greg B.
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    Derrick C.
  • Both the guys came on time. Was very quite calm and did whatever they have to do to make sure everything goes smooth. I was very tense but they made the job look so easy. I appreciate the hard work they did. Very good job done. I booked them for 2-3 hrs but they finished everything before time. I like it man next time i will hire them for sure. Very good guys.

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    Imran Q.
  • The guys were amazing today, they helped to move the last of my apartment's belongings. They were efficient packers and moved everything professionally. They even helped me at the end when there was an issue getting into my storage unit, they found a solution and finished the job. I would hire them again.

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    WILFREDO L.
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    Nathan L.
  • Mike and Sam were on time, polite, funny, communicated ahead of time, and made the move seemless on a busy narrow road. Would 100 percent recommend them.

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    Melanie M.
  • Mike and Raymond are fantastic! So efficient and handled all my furniture with so much care during the move. Would hire again and definitely recommend!

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    Rushali M.
  • These guys are amazing. I had some other movers bail at the last minute for my out of state move-in, Mike stepped in and went above and beyond in getting me set up. Fast, efficient, and fantastic at organizing.

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    Tim S.
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    KIm W.
  • Mike and the guys were quick, methodical, and great to deal with. They were on time and made a last-minute accommodation for me that I really appreciated. Can’t recommend them enough!

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    SPENCER S.
  • Great guys - unloaded a fully packed 10’ U-Haul in 1h

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    Dimitri P.
  • Mike and Ray were FANTASTIC! So professional and knowledgeable. They even brought their own 4 wheel dollies. Thanks guys.

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    PRESTON B.
  • Services and movers were great! As the last reviewer noted, the 2 hours is only for loading or unloading not both so they are going to ask you to book 2 hours twice.

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    VANESSA L.
  • Thank you!! Everything went smoothly. Mike has everything packed in the u-haul with precision! We had a 7 hr drive and everything stayed put. So grateful for your services. Thank you for your help!

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    Kristie S.
  • Mike and his team were friendly, easy to work with, and efficient. There was a lack of communication leading up to the scheduled date and some miscommunication about the rate (loading and unloading are considered two separate jobs so you have to book two 2-hour jobs even if the actual job takes under 2 hours). That being said, the pricing was really reasonable and the guys did an awesome job.

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    Julianna L.
  • They were both amazing! Helped us move everything and pack it in the most efficient way possible. I would definitely use them again!

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    John C.
  • Great guys! Helped tetris everything into our U-Haul trailer; arrived right on the time; took care with everything. Would hire again!

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    Daniel L.
  • They were great. Finished the job within time booked. Took care not to damage items. Kind demeanor. Recommend their services.

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    Baindu K.
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    LEON THERMAN M.
  • Five Star Movers were amazing!! Super nice guys and extremely helpful. They moved quick and efficient and made me feel so comfortable during a chaotic move. Really appreciated them and would use again!

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    Sarah B.
  • Very efficient and nice people. Very considerate

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    Simon W.
  • They guys I had from Five Star Movers were nothing short of amazing! They moved fast but the job was done in a thorough manner. If I ever need to move again, I’ll definitely be reaching out to these guys again. Five star experience.

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    Ebony W.
  • Mike and his team were very helpful, punctual, and professional. They made the job smooth and stress-free.

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    Wanlaphak K.
  • Super fast move, in and out in 30 minutes. Fit everything great into the u-box. Super nice guys and very helpful.

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    Zachary S.
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    Thomas B.
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    Shang C.
  • Mike and his were phenomenal! Real pros when it comes to everything moving, wouldn’t want to hire anyone else! Fast, careful and reliable. Thank you guys.

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    Harry B.
  • Mike and his team were absolutely excellent.

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    JOSHUA J.
  • Mike and the team were communicative, efficient, careful, and a great value. Definitely will use Mike again for any future move!

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    Maan S.
  • Mike and team were amazing! On time, quick, careful, and super professional. Would absolutely hire them again!

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    Isabel M.
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    Lingke J.
  • We were very happy with Five Star Moving. They were friendly and worked hard to solve our problems during the move. I can highly recommend them. Thanks guys!

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    Kiarash V.
  • They did an amazing job! Super happy with the service and very easy to work with def worth the price

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    Lauren D.
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    Elinor C.
  • Mike was great! He was super communicative and efficient. Would definitely hire again.

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    Shakola W.
  • Mike and Ray were professional, took their time to make sure nothing was damaged during the move, and made the experience of moving as good as we could have hoped for!!

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    Scott K.
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    Alessandra L.
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    Simon T.
  • Mike and team were very courteous, professional, prompt and quick. Highly recommend!

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    Joe B.
  • Awesome and efficient!

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    Dori M.
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    Vincenza S.
  • Mike and his team did an amazing job - they were courteous, professional, economical and prompt. We would highly recommend using them for anyone in the New York City area!

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    Brian B.
  • Mike & Nick were on time, very friendly and did a great job with the move. All of my items were taken care of throughout the whole process!

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    Ava T.
  • Absolutely would recommend! They were professional and packed the UHaul with ease even with a tight fit. Couldn’t have done it without them and their great energy

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    Michael R.
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    Liam M.
  • These guys crushed it! Finished early and were very accommodating when we requested where to place certain items

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    Gregory W.
  • The guys were so nice, professional and efficient. Showed up right on time and finished early. They were a joy to be around and made my load out stress free. The best possible experience!

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    Georgia H.
  • Absolutely wonderful! Couldn’t have asked for better movers. Highly recommend!

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    Brynn H.
  • Five star Movers was On time , very efficient, handled everything with care . If you want a quick and easy move I would definitely recommend them .

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    Nataysha J.
  • Mike and John were professional, kind, and flexible. They handled our possessions with care. We did not rent a large enough vehicle from Uhaul, so we needed to make 2 trips. They happily helped us with whatever we needed. I highly recommend 5 Star Movers!

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    Melanie H.
  • so great! very kind and communicative and efficient

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    Yasmin G.
  • HIRE THEM NOW!!! YOU WILL HAVE THE SMOOTHEST MOVE OF YOUR LIFE. This move would've been a complete disaster if it wasn't for Mike and John. When I tell you I felt like these two men came down like my GUARDIAN ANGELS to help me during one of the most stressful times in my life, I mean it! They were prompt, professional, took care of everything with no problems. I was so relieved. The worst thing happened after they loaded the van, I accidentally locked us out of the drivers cabin! My heart sank. BUT MIKE thought so quick on his feet, next thing I knew he had a tree branch and he was crawling back there with the stick poking at the cabin door lock to get us back on track.... WOW. I was so ready to call the UHaul Roadside Service (the locksmith would've costed me an extra $200 and would've added another hour to the move.) But they got it open! They're quick, HIGHLY EXPERIENCED and determined that you have a great move! HIRE ASAP.

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    Kiara P.
  • Great guys

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    Andrea C.
  • Mike and John were fantastic! Really great guys, did a wonderful job. Even stuck with me while I had to break the lock off my u-box. Would hire again any time.

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    Evan L.
  • Absolutely the best moving service I have experienced, they went above and beyond on this swap move. We were unprepared for the move and they were so patient and nice and made the whole process so pleasant. We had to add 2 hrs to our service and they were so professional and handled our special circumstances with ease and care. Absolutely book them, def five star service.

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    Tiffany S.
  • Mike and John are the perfect duo, they were timely, warm, efficient and professional. I was really stressed about my move but they eased all worry. So grateful for Five Star Movers and would give them 1,000 stars if I could!

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    Kaylah B.
  • Mike and his helper were both nice and helpful. They showed up at 2 PM on the dot (not a minute late) and even communicated beforehand. Due to my injury, I would not have been able to move everything so quickly and efficiently. Definitely recommend them for any type of move, and they do it super fast. Thanks again, guys.

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    Raymond R.
  • Mike and John did a fantastic job, packed the truck perfectly, nothing broken at all. I needed extra hours which was not a problem.

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    John demant A.
  • Frank was incredible and went above and beyond to help make the move smooth. They were both so kind and helpful to a new person to the city. I would highly recommend them to anyone moving because they are efficient, fun to work with, and keep your stuff safe. Thanks again!

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    KAILEY M.
  • Mike and Issac were the ideal movers! Efficient and so professional. They packed our apt for our 4 hour uhual drive in an efficient and anns stable way, made unpacking on the other side intuitive. Really grateful we had them for our move.

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    Jacqueline G.
  • Mike and his team were so helpful! We had a truck that we thought was going to be too small but he helped us arrange it and we fit so much more than we thought! Very kind and courteous

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    Emily B.
  • Mike and his whole team where awesome and wish I could take them to VA to help me unload. Thanks again for all your help.

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    Janina S.
  • Arrived 3 hours after my window but otherwise were incredible movers

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    jack r.
  • Amazing job!

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    Grant B.
  • I could not have been more pleased with Frank and David; they were professional , friendly, efficient, and really know what they're doing. They went above and beyond as well, helping with another heavy and unwieldy item we needed to relocate in the house. We have some tight corners, and they were able to maneuver some large pieces that I could never have figured out! I'm happy I hired Five Star Movers to take care of things on the receiving end of this move, and would absolutely use them again. Highly recommended!

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    Jay G.
  • Mike and Isaiah were so nice and very helpful with our move, I would hire them again!

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    Lori H.
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    Nicolette M.
  • I had such a great experience with my movers they were so helpful. I was in contact with Mike and his partner and they were so wonderful!! I highly recommend

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    Isabella D.
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    Georges S.
  • These guys are the best!

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    Grant B.
  • They were great even with some difficult items. Super nice guys, very communicative, and punctual. Highly recommended.

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    Travis H.
  • Mike & his helper were SO amazing! They were both professional, efficient, kind, and very gentle with all the furniture. I've hired several movers in the past and I've never been so impressed or happy with anyone until now. I highly recommend hiring them!! A lot of my boxes were fragile and everything was unloaded in one piece. They would organize the boxes for me as well which was really going above and beyond.

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    Ameeti K.
  • The owner, Mike, was amazing. Stellar attitude, effectiveness and efficiency. Very experienced, very easy going and fast-working. He and his assistant John made the experience very comfortable. I highly recommend them.

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    luis r.
  • Great help!

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    Tom H.
  • Extremely kind, and very efficient

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    Laura P.
  • Mike and John were very professional and very quick movers. They were patient with me needing to put a few more things in boxes and helped me navigate the UHaul storage and truck rental process. They also were good company to talk to! Would highly recommend them!

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    JENNIFER LAUREN B.
  • The Two gentlemen were very nice. They made sure that I was at ease with the process. I would recommend them. Thank you Ms. Rodriguez

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    JOCELYN R.
  • Couldn’t have been happier with the help I received. The guys had a great attitude, showed up early, and went above and beyond by carrying a large painting that wouldn’t fit in the elevator up 11..that’s right 11, flights of stairs. Would give them 11 stars if I could. Highly recommend.

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    Areg B.
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    Evan D.
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    FRANCIS EDWARD M.
  • Mike and John were very efficient, personable, and fast! Very easy moving process. I highly recommend and would use them again

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    Nicole L.
  • Mike and John were both very professional. Mike reached out to us before the move to confirm the time and date. We would highly recommend them and use them for future moves.

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    Bessie P T.
  • John and Isaiah were great. Helpful, communicative, and quick. Highly recommend.

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    CONNOR C.
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    Dhara P.
  • Los chicos muy amables y atentos, acomodaron todo en la van super rápido y con cuidado, pendientes a cada detalle. Los volvería a utilizar sin duda

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    LUIS MIGUEL A.
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    SHAANA C.
  • The team was extremely professional and very efficient. They handled a tough job and kept an upbeat attitude. I would highly recommend them.

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    Aaron F.
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    Kristine A.
  • Mike was professional and did a great job unloading the truck.

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    Abizer B.
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    Chengcheng J.
  • Mike and his team were so amazing, I had a time crunch and they kept me updated on timing and were so incredibly fast and efficient. Would recommend to anyone.

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    Whitney K.
  • Phenomenal guys with great attitudes

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    Jonathan T.
  • The two gentlemen were very helpful and patient with loading the truck. Thank you we appreciate it.

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    Andrea P.
  • I’ve tried contacting them for days. No response to phone calls or emails. I don’t trust them to do the job at the day anymore.

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    Alper T.
  • I’ve tried contacting them for days. No response to phone calls or emails. I don’t trust them to do the job at the day anymore.

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    Alper T.
  • One person on the team was late so the job started late. But they communicated well and sent a substitute mover to help. It was a job well done!

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    Maritsa P.
  • Positive and hardworking.

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    Ashley H.
  • I have called this mover multiple times and sent emails and have not heard back.

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    Madeline K.
  • I tried emailing and calling, but have not heard from this moving company. I have rescheduled with a different company instead.

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    CASSIDY S.
  • They said that their description is old and that they do not have a COI. Need to cancel as this booking won’t work.

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    Ross P.
  • Mike and Junior were on time, super professional and friendly. They finished the move quickly and handled everything with care. Would definitely recommend Five Star Mover for your next move!

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    Hanna B.
  • They are very helpful and professional.

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    PEDRAM A.
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    CHANGSU K.
  • I tried to call the guys many times for a week now, sent emails…no answers !

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    Theo E.
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    Lee B.
  • I have been unable to contact Frank at the email and phone number provided. I left a voicemail, the emails have bounced back, and my text messages have not been returned.

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    Andrew B.
  • Wonderful!

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    Nechama .
  • Moving helper is unresponsive.

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    Bella L.
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    Kiana C.
  • Excellent job of both workers, friendly and professional. Keep it up!

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    Jonas M.
  • Incredibly professional and accommodating. My move was chaotic and they were super understanding.

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    Anauris S.
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    Jennifer A.
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    Joshua C.
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    Zachary M.
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    Zachary M.
  • Awesome job!! Will use this company again

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    Grant B.
  • Chris and his crew did an excellent job. They were on time and provided great advice when one of the elevators went out of service during loading. Their wrapping of the furniture and packing of the U-haul allowed no shifting during the over 900 miles to our destination. I would highly recommend them.

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    Richard S.
  • Cannot provide COI

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    Yen H.
  • Five Star Movers John & Nick were professional, friendly and worked carefully and swiftly. You need Five Star Movers involved in your next move.

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    Anthony P.
  • On time, helpful communication prior to job, incredibly quick and really nice

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    Sam M.
  • Really great movers! Polite and humorous. Enjoyed their help so much.

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    Carli G.
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    Rachel D.
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    Neil R.
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    Emily E.
  • Great job with the move.

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    Hari B.
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    JORLYNA P.
  • Mike and John were AWESOME! They arrived right on time! True first-class, professional movers! Very good with organizing the load. I would most DEFINITELY hire them again for any future moves!!!

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    Michael A.
  • Mike and John were extremely professional, efficient and so fast! I was surprised by how quick they got the move done with no complaint even with a three floor walkup. Will definitely be recommending them to anyone who asks!!

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    Michelle M.
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    Leisa V.
  • John and Luis were amazing! Great guys and awesome movers.

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    Veronica G.
  • Rocky and Chris were great! They went above and beyond!

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    Joseph N.
  • I'm a one-man moving company who hires out all my loads and unloads. I've worked with a LOT of guys. Alex was very professional and communicative. He was very flexible when my schedule changed, then changed back. He didn't have to be. He and his helper did impeccable work taking care of my customer's items and the walls of her new house, winding large heavy dressers up a tight stairwell without touching the walls. Friendly, professional, efficient, and a great price.

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    Robert B.
  • Mike R & John J were friendly, professional, on-time, & fast. Def would hire them again.

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    John C.
  • Both Gentlemen were wonderful! They were very professional and quick. Will definitely use them again

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    Christine G.
  • The gentlemen (Mike and a colleague whose name has escaped me) were phenomenal. They were well-mannered, patient, efficient, and hard-working professionals. They did an excellent job. They were very pleasant people to deal with and I would do business with them, whenever. Many thanks!

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    Sena E.
  • They were Super Fast and awesome. They loaded the van in record time. They were very helpful and thoughtful. Thank you for such a great experience helping me move my belongings.

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    JACQUELINE C.
  • Mike and his crew members never disappoint! This is my 3rd time using their services and each time they go beyond what I've expected! Great service!

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    Kim C.
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    Angela G.
  • Guys were awesome! Gratuity was paid in cash

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    James A.
  • Communicative in the days leading up to the move. Kind team. Good movers. Thank you!

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    Gabriel S.
  • The two movers were so kind and helpful! I really appreciate the kindness and service!

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    SARAH S.
  • From the moment they showed up they were so helpful and positive! We had rain, construction, and a 5 floor walk up and these guys persevered with a smile on their face! They were not only strong and helpful but also funny and kind and were done in a great amount of time! We will be using them any time we move from now on! Best movers in the city !

    Rating:
    Sara B.
  • Chris and Javier were great - would use them again in a heartbeat!

    Rating:
    Robert H.
  • My building requires a certificate of insurance, and I can not get hold of the moving company over email or phone.

    Rating:
    Nia S.
  • Five stars to the helpers who help move my furniture, they were great has a lot of patience and handled my furniture with great care. I appreciate their services and would definitely recommend the two helpers I had today to anyone who wants to move . Thanks with a five star.

    Rating:
    Margaret R.
  • Mike and John was super friendly, accompanied and professional! They truly went above and beyond and I would recommend them any day! Good company and friendly guys who’ll get the work done with a smile on they face

    Rating:
    Michael C.
  • Rating:
    criselda q.
  • Guys were great. They showed up on time. They moved me within the time requested. I would definitely use them again.

    Rating:
    Rafael G.
  • Chris and Rome are awsome. They were early, the communication was great from start to finish and they handled my furniture with care. It was a fast move, thank you Five Star for these guys. Will definitely recommend!

    Rating:
    Shantia W.
  • Very professional and helpful! Would certainly recommend to anyone

    Rating:
    Maria A.
  • Rating:
    MATTHEW G.
  • On time and very helpful! Would recommend

    Rating:
    Jona G.
  • I experienced a delay with my moving truck, but the movers were patient with my situation. They arrived early and were efficient in loading up the moving truck.

    Rating:
    Betsy C.
  • Excellent services

    Rating:
    Quang N.
  • The mover rescheduled the never showed the next day I had to pay more for the U-Haul because of the movers inconveniencing I.

    Rating:
    Rosse M.
  • Very nice and helpful!

    Rating:
    Jed S.
  • Extremely efficient and professional. Great work!

    Rating:
    lichen l.
  • Lou and C were amazing! They worked hard to get all of our biggest items moved in a short period of time, staying organized and careful with everything! Thank you!

    Rating:
    ZOE S.
  • Mike and his crew are super nice and phenomenal movers!

    Rating:
    Joseph W.
  • Mike and John did an amazing job. Very professional, courteous and efficient. I would recommend them highly.

    Rating:
    Curtis R.
  • Chris and Luis were fantastic today! Very helpful during the whole process! Moving is so stressful and these men really made it not the case. Would definitely use them in the future! Thank you so much!

    Rating:
    Georgette D.
  • Chris & Luis were great! Very nice, polite & did a great job! We would recommend them to anyone & use again if needed!

    Rating:
    Karen M.
  • Staffs are amazing help! Very professional

    Rating:
    TeTing L.
  • After the move was completed, I return to my previous apt and saw that the movers left arts of my bed frame inside the elevator. I had to place it inside my old apt until I figure out a way how to move it to my new place since the length of the queen size bed frame will not fit in my car. Sadly I gave them a generous tip after they completed the move.

    Rating:
    Luis M.
  • They were great and moved fast. I would recommend them to everyone and I would use them again

    Rating:
    Indra P.
  • Fast, friendly, and professional. They made unloading a 15-foot truck in midtown Manhattan stress-free. I absolutely recommend this team. Thank you!

    Rating:
    Laura P.
  • Rating:
    Brian J.
  • Rating:
    Brian J.
  • The number that provided I was unable to get in contact with them

    Rating:
    Adrian C.
  • Mike was very aggressive, and not interested in the move. He was late and from the time he got there was a complaint about everything to move. He even refused to take one Chester drawer as he claimed it cannot get downstairs. There was no way to dismantle it and it came up the same stairs. Definitely will not be using Mike again.

    Rating:
    PAUL W.
  • Fast and efficient.

    Rating:
    felicia h.
  • Honestly, they were EXCELLENT! Mike and Chris exceeded my expectations with overall service, professionalism and care of my stuff. They went above and beyond to wrap everything for protection and loaded the truck with precision and care so that nothing moved during the drive. Highly recommend!

    Rating:
    Emilio R.
  • Great

    Rating:
    Rosanna P.
  • Nice people and very helpful

    Rating:
    Antonio E.
  • The two men, David and Louis were amazing. On time, knew what they were doing, helped us organize and we'd use them again if we need to. Impressive company. We tipped them at the job.

    Rating:
    edy k.
  • Showed up on time and worked so hard to help me with my move. Thanks guys!!

    Rating:
    Hollis W.
  • They arrived early and got right to work. Enjoyed working with them.

    Rating:
    Rosalind G.
  • Great job. Friendly. Fast

    Rating:
    Laurence G.
  • No reply to text and email came back as undeliverable. Checked website and it's doesn't exist.

    Rating:
    Kimberly B.
  • The two guys Chris and John where amazing very clear and very on point.

    Rating:
    james b.
  • Rating:
    Sophia K.
  • Cannot recommend Five Star Movers highly enough. John and Chris were amazing. They were quick, careful and a delight to talk to. When I wanted to help, John said 'When the customer books us, the customer does not need to help - we got you'. Truly a 5 star experience and performance from start to finish! Would definitely recommend and will use again next time we'll move! Thank you John & Chris!

    Rating:
    Martin S.
  • Rating:
    frank w.
  • Movers Dave & Luis were awesome. They were on-time, quick, careful, hard-working, & friendly. They fit everything into the truck in the expected time frame & secured it all perfectly. Mike coordinating on the phone to set up the move date was super helpful & flexible. An all-around great experience. I highly recommend them!

    Rating:
    Artemis P.
  • Five Store Movers was amazing!!! Very professional. Down to earth cool guys. I actually felt like I have know them for a long time. Moving is stressful and they made it very comfortable for me. I highly recommend them. Appreciate you both.

    Rating:
    todd s.
  • Rating:
    Jessup P.
  • I don’t like the self serve and I don’t want to download the app. Otherwise great.

    Rating:
    ROBERT B.
  • Vendor said they couldnt do it and didnt know they were still listed on uhaul page.

    Rating:
    Nicholas N.
  • I cant say enough how AMAZING Chris and Luis were!!! These guys were sooo professional and kind. The work ethic is impeccable. They had positive attitudes the entire time. Mike was also very professional and easy to get in contact with. I will definitely be recommending them to everyone I know.

    Rating:
    Faty h.
  • Excellent and timely response. Finished the job quickly and professionally. Packed is so well that No boxes or contents in U-Haul moved during long drive.

    Rating:
    Vrutant P.
  • I like these guys alot. Very helpful, friendly and made tge move go easier. Great attitudes and gets work done fast. No damage everything is perfect. Definitely recommend.

    Rating:
    Jerry T.
  • Mike and David are amazing! Keep the dream alive!

    Rating:
    Ryan H.
  • Movers were great and very helpful!

    Rating:
    Cassidy K.
  • They were very professional and kind! My items were unloaded quickly and safely into my unit.

    Rating:
    Bettina P.
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    Matthew U.
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    Sereia S.
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    Clarencia S.
  • Noah was one time and got the process started. My only complaint was I had to reach out and confirm a time 5 days after booking which is not the movers fault. My experience is based on what I called an easy move since there were no furnitures involved and I was one the first floor. Got done in 40 minutes ( which I will admit I had extra hand helping but we all stop once we realized they would be done too soon). Had we not contributed we wouldn’t need more than one hour.

    Rating:
    Sheila A.
  • The movers arrived early, we’re professional throughout and helped a hectic day run smoothly.

    Rating:
    Thasha S.
  • John and Chris were great! They were very fast and efficient with packing up the truck and very careful with all my stuff. They made the move fast and easy!

    Rating:
    Sabrina P.
  • Shout out to Michael and John, they did an AMAZING job! They arrived on time, well communicated, listened to our needs and had a super efficient work - they literally made an impossible mission - arranged all out stuffs in a storage without wasting any inches. Thank you both!

    Rating:
    sherry w.
  • They moved us up 5 flights of stairs in only about an hour or so. I had expected much longer they were great and so helpful!

    Rating:
    Molly M.
  • They were amazing! Moved out of a ground floor studio in 15 min flat and had the truck ready to go

    Rating:
    Molly M.
  • Extremely kind, above and beyond movers! They helped in every way possible and were super careful with all of our things. Ray and Mike know what they’re doing!

    Rating:
    Madison W.
  • Amazing help on extremely hot day

    Rating:
    Daquan G.
  • Excellent experience. Movers showed up on time, were pleasant to work with, moved items from the 3rd floor without issue, and stuffed our 10' truck to the brim (we never would have been able to fit everything like they did). Easiest move ever, thank you!

    Rating:
    Susan K.
  • These guys were great, would highly recommend! They were early, worked hard and got the move done fast while also being careful with my things.

    Rating:
    Janet C.
  • Rating:
    Joseph L.
  • These guys are incredible! Our move was running way behind due to some traffic we hit on the way, but they were flexible and communicative to set up a new time. Once there, they took charge over the unloading operation (which was very appreciated from my tired brain) and we may have hit a new record for fastest unloading - under 30 mins! They were very nice and super professional. I would definitely recommend their services to anyone moving into the city.

    Rating:
    Gabriel T.
  • Such great movers. Fast, efficient, professional. Would hire them for every move!!!

    Rating:
    Emily S.
  • Rating:
    Emily M.
  • I would love to use them but they do not provide a COI and the building I am moving to requires one from the company that is helping us move.

    Rating:
    Angela B.
  • I chose this service because it had an incredible review history. I was not disappointed. Michael and Frank are pros. Excellent people and excellent service. Thank you again!

    Rating:
    Joshua G.
  • Rating:
    Brittany S.
  • Frank and John were great. They were professional, careful, friendly and patient. Frank evenb tried to fix one of my daughter’s broken chairs! I would 100 percent recommend them and I plan to call them next time my daighter has to move.

    Rating:
    eric C.
  • Only one person came and I had to help him myself to move everything.

    Rating:
    Attila N.
  • Rating:
    Anna Louisa P.
  • Rating:
    Levi H.
  • Movers were very helpful on our move. They did arrive 45 minutes late and charge for the full hour for exceeding our time slot by 15 minutes.

    Rating:
    Olivia H.
  • Mike and his crew were incredibly communicative, careful, and professional at every step of the process. Would absolutely hire them again.

    Rating:
    Matthew Z.
  • Top team. 5 stars all around. Best movers in the business

    Rating:
    Benjamin E.
  • Outstanding. Calling presence during a stressful day. 5 star all around. Thank you

    Rating:
    Benjamin E.
  • Excellent movers—on time, hardworking, considerate, communicative. They finished a very substantial move (lots of books and furniture) in under two hours. Would absolutely book again. Hire Five Star!!

    Rating:
    Olivia B.
  • Absolutely life saving moving support from Michael and Trey. Strategic, strong, communicative and tireless. We are sooooo grateful.

    Rating:
    Natira M.
  • John is excellent and professional. He plans the load thoughtfully and methodically. The other kid with him was kinda clueless but Johns makes up for it.

    Rating:
    Liron B.
  • Outstanding - right on time, great professionalism and care, made sure to get the job done even if it took longer than expected.

    Rating:
    ESTEBANDANILO L.
  • Mike and John were very professional and efficient. Would absolutely move with them again.

    Rating:
    John T.
  • Mike and John did an exceptional job with our move. They arrived early, did a thorough and very careful job and communicated so well with us throughout. We would use them again for any future NYC moves. Thank you so much!

    Rating:
    Robert H.
  • Mike and John were amazing! They were on time, quick and efficient and made my move feel so easy. I will definitely recommend them to veryone I know and hire them for my next move.

    Rating:
    PAULETTE H.
  • Mike and his team were amazing. They arrived on time, ready to go. The work was done efficiently and all of our belongings were handled with care. If you need movers who are hard-working, professional, and get the job done, this is the crew. Price was beyond fair and reasonable for the job they completed.

    Rating:
    Michael N.
  • Rating:
    Zeus C.
  • My movers were great. Quick, efficient and professional.

    Rating:
    Veronica C.
  • Lightning speed! Super nice guys! Like magic, highly recommend to anyone!

    Rating:
    Aaren Z.
  • If you're reading this, stop what you are doing and book these guys. Extremely accommodating, were able to be flexible with our changing dates and times twice. Once we showed up, the movers were super nice and extremely efficient, getting our entire truck unloaded ahead of time while still treating our objects with care. Highly recommended!!!

    Rating:
    Raymond C.
  • Rating:
    Erika N.
  • Rating:
    Erika N.
  • Professional and made the move stress free. Arrived few minutes early. Helped direct the truck and trailer to be double parked right in front of the building. They get my highest recommendation.

    Rating:
    David K.
  • nice job!

    Rating:
    David A.
  • Rating:
    Olivia W.
  • These guys are really five stars, great people, great workers

    Rating:
    Robson S.
  • Large entertainment center was damaged as door that was taped shut was forced open and no longer closes at all.

    Rating:
    Christopher R.
  • Great movers!

    Rating:
    Justin s.
  • Their description states they can provide proof of insurance but texted us that they cannot do that. Our building requires this so unable to do this.

    Rating:
    Miriam M.
  • John and Eddie arrived exactly on time and efficiently and cheerfully loaded and packed our UHaul trailer expertly. Very professional and a great attitude.

    Rating:
    Peter Y.
  • Eddie, John, & Justin were amazing. Prompt. Extremely helpful. Motivated. Very professional. Hard working. Highly recommend. A+++

    Rating:
    James M.
  • The two movers who helped us move were a life-saver. They were very flexible with start time. They helped me move into a 6 floor walk-up in under two hours. The men were incredibly kind, hard-working, and efficient. This move would have been impossible without them.

    Rating:
    Brady E.
  • Rating:
    Kathleen F.
  • Very cooperative company, Mike is excellent coordinator.

    Rating:
    Abbas S.
  • Rating:
    Rory M.
  • Would give six stars if I could. Great guys - would hire again

    Rating:
    French H.
  • I would recommend five star movers to anyone! I was so anxious about my move but Mike was awesome about communicating, super fast and effective and his calm demeanor made everything go smoothly. I’m so glad we chose five star movers.

    Rating:
    Victoria A.
  • Went absolutely above and beyond to help us with our move! So thankful for their help!!

    Rating:
    Emily M.
  • The two movers were so accommodating. Dogs never got in the elevator and they kept trying. Even offered to take it down the stairs but it wouldn’t fit. Thank you for going above and beyond.

    Rating:
    kurits v.
  • They were super helpful and efficient. I was stuck in traffic and arrived an hour late and they waited for me, helped me park the car and unload all of the stuff.

    Rating:
    Salman A.
  • Mike is the man to get it done!

    Rating:
    berry k.
  • John and the second mover patiently waited for us when we got stuck in an unexpected extra hour of traffic. They expertly helped with a six story walk up!

    Rating:
    Olivia A.
  • Rating:
    Abraham G.
  • Perfect experience. Couldn’t ask for better service, communication, and overall experience with these guys!

    Rating:
    Gregor H.
  • Mike & his team were absolutely excellent! They went above and beyond to ensure we had a great moving experience. They were also flexible in dealing with our late arrival. Most importantly, we had to move into a 5th floor walk up apartment and they moved everything within 90 minutes. It was extremely quick and impressive. I’d absolutely hire them again for my next move!

    Rating:
    Benjamin S.
  • Extremely helpful and easy to work with

    Rating:
    Samuel M.
  • These guys were terrific; got it all done quickly, professionally and kindly. Would strongly recommend!

    Rating:
    Colin M.
  • These guys saved us. There was an unexpected parade happening on our block and they stayed flexible and willing to help us problem solve the situation. We really appreciate the professionalism and open communication throughout the really hard day.

    Rating:
    Stefanie F.
  • Amazing moving help and so efficient. They wrapped up all our furniture and moved everything in less than 2 hours.

    Rating:
    McKenzie S.
  • Amazing movers - couldn’t have been better! Efficient, careful, friendly - thank you!

    Rating:
    Jonathan O.
  • Frank and John were awesome. There is no way we would have gotten everything onto our truck without their expert loading! Thanks again guys.

    Rating:
    David D.
  • Cannot recommend Five Star Mover enough. They helped get me out of an unexpected bind and went above and beyond what was expected.

    Rating:
    Ashley v.
  • Fantastic experience!

    Rating:
    Noam K.
  • Rating:
    Tracy A.
  • Half the team was late, still finished in two hours but with a lot of help on my part.

    Rating:
    Justin B.
  • John and X were super professional and kind. They are experts at packing and carrying heavy furniture. We highly recommend them.

    Rating:
    Brad B.
  • Rating:
    Anne-Sophie J.
  • John and X were fantastic. They were on time , professional , and handled our furniture with care. Would 100 percent use them again.

    Rating:
    Samuel M.
  • John was great!

    Rating:
    Pamela P.
  • Rating:
    David M.
  • I had booked two movers for two hours-- they finished in 48 minutes! They were quick and efficient, did not dilly-dally. VERY satisfied with their effort and professionalism!

    Rating:
    Andrea M.
  • Helpful and smart

    Rating:
    Kasimir K.
  • We need a certificate of insurance in order to move into the building and I have not been able to obtain one.

    Rating:
    Scott S.
  • Rating:
    KWASI K.
  • The service I recieved was great the 2 helpers did a great job moving the items into my new apartment.

    Rating:
    Natalie G.
  • Mike and John were great, fast and efficient!

    Rating:
    Kevin S.
  • Rating:
    Lee J.
  • I HIGHLY recommend five star mover to anyone looking to move! X and John were worked very quickly, were very professional, and made my move as seamless as possible! They not only simplified my move day, but also made it fun! Can not thank them enough for a job well done!

    Rating:
    MINGA P.
  • Mike, John and Frank were friendly, efficient and professional. It was a great experience.

    Rating:
    Henry A.
  • Great mover

    Rating:
    Christian S.
  • Very promptly, friendly, and moved very quick

    Rating:
    Christian S.
  • Mike was extremely pleasant, both of the movers were quick and efficient with positive attitudes. They were awesome.

    Rating:
    Sara F.
  • The 2 movers did an excellent job! They arrived promptly, were professional, and extremely courteous! I would recommend this company's services to everyone, and I will surely use them for my next move!

    Rating:
    Kim C.
  • Great guys worked tirelessly got my furniture and boxes all out an back up and In my new place which was not easy, very quick to the point movers I highly recommended this service to all.

    Rating:
    Jeremy Y.
  • unable to contact

    Rating:
    Yolanda R.
  • Communication with Moving Help was awful. I had to personally reach out multiple times the week of as well as the day of our move to verify if they were even coming and what time. We ordered a UHaul pod and they did not know where to pick it up at, or drop it off at, and then where to bring it to. I

    Rating:
    Mary S.
  • They told me they can't do it they can't do it on Saturday. Not my fault!

    Rating:
    Dana B.
  • They told me they can't do it they can't do it on Saturday. Not my fault!

    Rating:
    Dana B.
  • Have to wait an hour

    Rating:
    Nisarg B.
  • Rating:
    Sharalyn H.
  • Frank was able to do my job on short notice, and was communicative and patient throughout, despite some hold-ups with traffic and with getting the pod off the lot. Once he got here, he helped me move in as well (I paid him his going rate per hour), and he worked very fast and professionally! It was

    Rating:
    Aaron R.
  • Movers are not available to help me for the time I chose.

    Rating:
    Ryan W.
  • never heard from the movers

    Rating:
    Matthew H.
  • Rating:
    Anthony S.
  • Rating:
    Anthony S.
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    Theresa A.
  • Rating:
    Max B.
  • The movers didn't confirm my reservation until the day before (but to be fair, they were very busy with other moves during that time). But once they reached out and confirmed my reservation, the move itself was smooth sailing. On the day of the move, they were very communicative about where they wer

    Rating:
    Willis C.
  • Frank was amazing. We chose Five Star Mover because an endorsed COI was needed by the building. Frank showed up on time and singlehandedly moved us out of our 1bd apartment and packed our uhaul flawlessly. For moving our entire apartment to another state, not a single item was damaged in transit. Di

    Rating:
    Iris Y.
  • It was somewhat difficult to reach them at times and the movers were 2 hours late (though somewhat out of their control due to traffic and previous job running late). But when they arrived, they worked hard and efficiently.

    Rating:
    Stanley C.
  • Cannot provide COI for my building

    Rating:
    Chieh Y.
  • Would use again, two young guys very fast and hardworking. They came 30ish late but they were good.

    Rating:
    hillary l.
  • Rating:
    Islam N.
  • I had a great experience with Five Star Moving. I hired them to repack two Uboxes that had been poorly packed by Miller's Honest Moving, moving the items into three boxes and addressing all issues with wrapping exposed upholstery and sealing mattresses and bedding for storage. I had already reloca

    Rating:
    Joanna T.
  • The mover called me by saying that he won't be able to complete my job.He won't be available tomorrow to help me.

    Rating:
    Yves D.
  • Highly recommend. Frank responded to texts and calls within a timely matter and his guys help my wife with more than they need to.

    Rating:
    Robert V.
  • Rating:
    chayla w.
  • Rating:
    Christina M.
  • Frank is the best. Awesome experience.

    Rating:
    Max M.
  • Did a great job in spite of Rose Associates (property manager) ridiculous and stupid rules about moving.

    Rating:
    Madison G.
  • Best people all I have to say.

    Rating:
    Himanshu S.
  • Rating:
    Shaleah J.
  • Frank and Manny were great. They were very professional, highly efficient, and were able to accommodate and make adjustments to comply with my building management's excessive and strict requirements. Frank and Manny also worked with me when UHaul had a delay in getting my UBox to me. Would absolutel

    Rating:
    Madison G.
  • Rating:
    Madison S.
  • Communication between UHaul and my mover was obviously lacking and led to many delays in delivery. The mover worked diligently to resolve the problem but didn’t show up on the day I was supposed to receive delivery. On the rescheduled delivery date, they were almost four hours late.

    Rating:
    Scotty K.
  • Frank is one of the best human beings I’ve ever met! Courteous, professional, kind, funny, and overall great guy! He even fixed a broken bar leg for me! I will definitely be using them again!

    Rating:
    Tameshwar R.
  • I moved during the 2021 Nor’easter. Yes... and Five Star Movers was there for me. Frank is the most incredibly hardworking, professional and positive person I’ve ever met. They did all the hard work in the middle of a snow storm and helped me with little details that meant a lot to me during this di

    Rating:
    Jessica R.
  • The fantastic folks at Five Star movers made quick work of. my two UBoxes - even despite my four story walkup. I was able to maintain an active text-based communication channel with them in the days leading up to the move as if they were personal acquaintances. I highly recommend this company, as th

    Rating:
    Sandile K.
  • Frank is the man!

    Rating:
    Marko T.
  • Frank is the best!

    Rating:
    Lila C.
  • Great service . Highly recommend

    Rating:
    Joseph F.
  • Frank was sooo nice. He helped very quick And communicated with me all the time. He was polite and really cared about my stuff. I recommend five star movers!

    Rating:
    Jefferson B.
  • Rating:
    Luis G.
  • Frank was great! Really helpful, communicative, and a pleasure to chat with!

    Rating:
    Hilary W.
  • Frank and Ronnie were very careful with my belongings as well as respectful of the building. They were friendly and a great help.

    Rating:
    Rachel K.
  • Frank and Ronnie were professional, friendly, and efficient. Moving can be stressful but Frank and Ronnie made the process quick and seamless! We highly recommend them.

    Rating:
    Sarah W.
  • They were great! They even helped disassemble my very complicated bed frame for me! Highly recommend, will use them again in the future.

    Rating:
    Monique G.
  • Rating:
    Esteban M.
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    Alicia P.
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    Danielle R.
  • Frank was professional, friendly, and went out of his way to help secure and load my items. Above and beyond expectations and an outstanding job.

    Rating:
    John D.
  • Rating:
    kenneth s.
  • Rating:
    Zoe D.
  • They didn’t show up - didn’t call, nothing. I am HUGELY disappointed.

    Rating:
    kate m.
  • It is 7pm the evening before the move and we have not been able to get in touch with the mover. Phone calls are answered by "This number is not taking calls at this time".

    Rating:
    firuz y.
  • It is 7pm the evening before the move and we have not been able to get in touch with the mover. Phone calls are answered by "This number is not taking calls at this time".

    Rating:
    firuz y.
  • The number wasn't working at all

    Rating:
    Alex C.
  • The moving helper was not responding

    Rating:
    Serhii I.
  • The moving helper was not responding

    Rating:
    Serhii I.
  • I tried all day to contact the helper and emailed no response.

    Rating:
    Dr .Leslie J.
  • has not heard from mover.

    Rating:
    Alyssa L.
  • Unable to reach the mover. They didn't call to confirm within 24 hours like they are supposed to and they do not answer or return calls either. Had to scramble for a replacement.

    Rating:
    nadia m.
  • Unable to reach the mover. They didn't call to confirm within 24 hours like they are supposed to and they do not answer or return calls either. Had to scramble for a replacement.

    Rating:
    nadia m.
  • MH initially texted but has since not answered calls or returned text messages and move date is coming up. Reordered with someone else.

    Rating:
    heather l.
  • I have contacted the moving helper by text, and phone and he has nor responded. UHAUL has also contacted him. It is hopeless at his point.

    Rating:
    liliana n.
  • Frank was AMAZING and truly went above and beyond. He was so patient and quick thinking, in addition to quickly and efficiently helping out. I would recommend him a thousand times over!

    Rating:
    Michelle U.
  • Messaged and called but no response

    Rating:
    George L.
  • I tried to call and text the movinh helper, but they did not answer nor respond to voice mail or text.

    Rating:
    Lance I.
  • Unable to get a hold of the mover on the day of the move after multiple calls and texts.

    Rating:
    Megan J.
  • The movers were very helpful and understanding. They could tell I was a bit disoriented (the move has been extremely frustrating for me) and displayed great patience.

    Rating:
    Justin R.
  • The address I am moving from is in Atlanta and the provider is in NYC

    Rating:
    Philip P.
  • Wow! That sums it up in just 1 word. The contact prior to the move was fantastic. It was informative and accurate. Frank answered questions in advance and helped me prepare in advance and be better organized. The day of the move the two men Frank and Julio were on time and got right to work. The

    Rating:
    janice r.
  • I am very disappointed. I couldn’t believe something like that would hppen to me ! I took 2 guys (helpers) from your company . You had good reviews and uhaul recommend on you . What happened to me is when they tried unload the truck with my couch, they got it inside the house - barely , and then i

    Rating:
    gal u.
  • Frank moved our apartment into a U-Box container like a superhero. Everything was fast and simple, and he is extremely professional and polite! I would recommend for any move.

    Rating:
    arseniy b.
  • Rating:
    Bruce B.
  • Five Star Mover was fantastic. They were on time and professional. Great Movers! Thank you, Patricia Marquez

    Rating:
    patricia m.
  • They are very helpful and very friendly. I was so happy to hire them.

    Rating:
    Asuka T.
  • Didn't show up, claimed I had asked them to reschedule when I had done no such thing.

    Rating:
    Nathaniel R.
  • Excellent movers. Five Star Mover was professional, careful and well experienced to handle the job. I highly recommend them and would use them again in the future.

    Rating:
    Alexander D.
  • After booking through Uhaul facility, the mover informed us that they were unwilling to complete the order.

    Rating:
    kathrine e.
  • Very professional.

    Rating:
    Lynn K.
  • I believe that some people showed up to Uhaul hours after we thought we had scheduled, but I was never able to get in contact with anyone until after 5pm, when it was no longer possible to move.

    Rating:
    Jared H.
  • The moving company wasn’t able to to this job order

    Rating:
    JAY G.
  • They did a great job

    Rating:
    Allan R.
  • I called the company and they said that they are not available.

    Rating:
    Jacquelyn C.
  • Rating:
    Dobrila D.
  • Needed movers for Friday morning. Mover has a conflict and is only able to help Friday afternoon.

    Rating:
    Jose T.
  • Rating:
    Elizabeth M.
  • This was the worst moving experience I've experienced to date (and I've moved 5x in the past 10 years). The movers showed up 3 hours late, so we technically missed our elevator window, because of this I personally had to pay an extra $200 to keep the elevator secured. My apartment was packed up in

    Rating:
    Lauren C.
  • Movers cancelled ubox pickup. Picked up my own ubox. Movers DID help with labor. Paid in cash.

    Rating:
    Peter H.
  • The movers were really nice and professional. I had ordered 2 U-Boxes but they were able to fit everything in 1 U-Box with some masterful packing.

    Rating:
    Hannah R.
  • Professional, helpful, responsive - made my move very easy! Securely packed my Upod quickly and efficiently.

    Rating:
    Mayce M.
  • Switching company to Diamond Quality - mover selected does not cross state lines from Jersey to NYC

    Rating:
    Julianne G.
  • I had such a great experience with Five Star Mover, I highly recommend them to anyone looking for movers. I needed to contact them to warn them about street cleaning, and it was very easy to get ahold of them. They were very helpful about changing the time and were right on time when they came w

    Rating:
    Lora W.
  • Mover was unable to come at scheduled tome

    Rating:
    Deborah M.
  • They are not called five star movers for nothing phenomenal is an understatement would I recommend them ...I already have !! two friends have taken down the name and numbers who plan to move in the next 6 to 8 months don’t know what else to say I can’t recommend any higher the best of the best!!

    Rating:
    Gary H.
  • Although they initially did not call me to confirm the appointment, they were communicative after I called to confirm. They were on time and patient I was one hour late for the move since U-HAUL did not deliver the truck on time as promised and I had to wait an hour to retrieve it. The two movers we

    Rating:
    Kavita S.
  • U-haul royally screwed me over during my ubox delivery but Five Star Movers made the whole thing a breeze. They made multiple attempts to pick up my box (u-Haul would tell them it had arrived when it had not) and despite their frustration with u-haul, there was nothing but a friendly and warm demean

    Rating:
    Drew A.
  • They were friendly and kind to someone who has had an otherwise miserable moving experience! Uhaul wouldn't release my stuff in the morning and they kindly went back after a long day to help me out! They were quick, efficient and followed through with what I asked. Thank you for your excellent servi

    Rating:
    Elizabeth H.
  • Excellent work ethic and hard work Highly recommended

    Rating:
    Nadia S.
  • The head of the company was reachable by text and responded quickly and the movers themselves were also very communicative, fast, and friendly. I would definitely use them again.

    Rating:
    Sebastian P.
  • Frank from 5-Star Movers provided amazing customer service all the way! My u-boxes arrived 2 weeks early, and he accommodated switching my moving date the day before. I had trouble with the facility releasing my u-boxes for pick up, and Frank was so patient and kept me up to date with awesome commun

    Rating:
    Giuliana P.
  • Maurice and Ray were fantastic

    Rating:
    rob b.
  • These guys are pros. So professional and communication was amazing. My U-Box was at the wrong address (Uhaul's error) and they drove to a different one to pick it up for me. I helped them move but they told me I didn't have to, which was really nice. They moved a ton of stuff in about an hour. They

    Rating:
    Alex M.
  • Frank and his team were great. We had an issue with our credit card when they went to pick up our unit, and he was super patient and understanding while we worked through the error that was made on our part. We also live in a very busy section of Manhattan where we had construction and street closur

    Rating:
    Nicole H.
  • Communication with Five Star was great. Spoke with Frankie in advance of moving day, and he gave a very honest overview of what he expected for timing and his team's other commitments. We moved on a busy day, and while it got started late, the movers (Greg and Maurice) were all-stars. They helped pa

    Rating:
    Dillon P.
  • Once they arrived, they did their job good. But, they are about 4 hours late. We scheduled for 2:00 and finally met them around 5:30. This is stressful when you are moving.

    Rating:
    RAN H.
  • Rating:
    Max S.
  • Rating:
    Marya P.
  • Oh man, it is awesome. Please choose them. please!!! They r amazing!

    Rating:
    JIE Y.
  • Their not enough words to express myself you guys are great, caring and understanding thank you

    Rating:
    JUAN R.
  • Unavailable at time needed

    Rating:
    Basma K.
  • The movers were professional & focused on doing their very best. They were courteous & responsive to the specific requirements of our move. They did an excellent job.

    Rating:
    isabella r.
  • Thanks for all the help! On time, professional, efficient.

    Rating:
    Joseph S.
  • The movers were friendly and very efficient. They were able to miraculously fit all my belongings inside one U-box! In addition, Frank was receptive of any of my complaints and worked diligently to help.

    Rating:
    Melissa C.
  • Awesome movers, super friendly and accommodating. They did a great job wrapping all my furniture so it wouldn't be damaged in transit. The only caveat is initially I was told they would arrive around lunch, but morning of got a text they would arrive at 9am, and they showed up around 11am.

    Rating:
    Chris C.
  • Rating:
    Courtney B.
  • Frank and Dominic were beyond friendly, professional and lightning fast. They had my entire Ubox carefully and perfectly loaded in an hour. I would hire them again! I would have appreciated some proactive communication leading up to the move confirming the day and time of the move and more communica

    Rating:
    Benjamin F.
  • Frank was courteous to keep me posted o the delivery of my box. He was proficient and helpful.

    Rating:
    Lilliana B.
  • I needed to change my reservation beyond the scope of what is doable online or via chat. Was not able to speak to someone on the phone.

    Rating:
    Helena B.
  • We had an excellent experience with Five Star Mover. Their communication leading up to the move and the day of the move was stellar and made us feel like we were in good hands. The team brought our ubox to our apartment and helped us unload and get everything into place. They were very efficient, su

    Rating:
    Justin S.
  • They are absolutely AMAZING! They went above and beyond. Do yourself a favor. Choose Five Star.

    Rating:
    Katrina S.
  • I contacted the movers and there was no follow up/response as to scheduling.

    Rating:
    David R.
  • It was not a smooth move, entirely due to U-haul. Frank patiently dealt with U-Haul and finally got my stuff home! Everything was handled professionally, the move was done well and nothing was damaged. I will definitely go through Frank directly next time if I have a move.

    Rating:
    Jenna C.
  • Rating:
    Dominique L.
  • The movers are not available during the time I need them. I am interested in other movers.

    Rating:
    Nicholas F.
  • They couldn’t make it on time

    Rating:
    Oneil c.
  • Never received a call confirming appointment, when I called they didn't have it, but after sometime of research they did find it. My reservation was for morning but when they confirmed, they said they couldn't meet until 11:30. I reserved 2 people for 2 hours and one person showed up at 3PM took t

    Rating:
    Christopher P.
  • Movers were great and took care with my items. They took much longer than estimated and arrived just a little late which made my schedule pretty tight. But I think it was because the U-box was a super tight fit with all my stuff and they had to repack it several times. Ultimately, they safely and se

    Rating:
    Olivia M.
  • Rating:
    Anne D.
  • Pre-move the office staff (Frank, Richard, Chelsea) was beyond helpful, assisting with extra requirements of my landlord. During the move Julio, Josh, and Maurice were efficient, hard working, and very friendly. Did I mention it was raining? Their positive attitudes never wavered. I highly recommen

    Rating:
    Laura M.
  • Great guys! Great crew! Worked hard with no complaints. Was a pleasure to work with them. And would certainly use them again. Thanks guys!

    Rating:
    Yechiel F.
  • The mover damaged our leather couch and made some damage on the wall. Called the owner several times, no action has been taken

    Rating:
    Yuan Z.
  • I had difficulty making contact with the moving company. Also, U-haul scheduled the movers to come on the wrong day (1 day later than hoped).

    Rating:
    Christopher H.
  • Josh and Julio kicked butt! They were communicative and helpful and worked hard to bring our stuff up 5 flights with no complaints. I had no issues with them and would highly recommend. Thanks, guys!

    Rating:
    Glenn W.
  • The guys were great! They showed up earlier than expected to do any final packaging help and any dismantling that needed to be done. Once the U-Boxes arrived everything flowed very smoothly. Great guys and great job!

    Rating:
    James Randall R.
  • They forgot an item in the Ubox and went back the next day and picked it up for me! They also carried up a huge box spring that no one else could’ve gotten up my 5 floor walk up. Very impressed and will use these guys again for sure!!!!

    Rating:
    Allyson T.
  • Highly recommended! Arrive on time and loading things quickly!

    Rating:
    Guo X.
  • Moving Helper called at 1pm on the day of move and said they could not complete the job starting at 7pm

    Rating:
    Kerri P.
  • JJ & Zack were professional, on time and friendly. They were in and out with moving my items within 30 min. It was a quick and easy process. I’ll be reaching out to them again when I need help with a move!

    Rating:
    Raula B.
  • Nice guys. Thanks!

    Rating:
    John M.
  • Great. Thank you!

    Rating:
    sonya s.
  • they are not responding to my emails or phones on the day of move.

    Rating:
    Mustafa C.
  • Movers were early, cordial, and did a great job in packing stuff. They also communicated perfectly about what their services entailed. Definitely recommend.

    Rating:
    Steve G.
  • The men were professional and knowledgeable. You're my movers from now on.

    Rating:
    hector r.
  • Our guys that helped us load our uHaul were awesome! Very friendly, hard working and efficient! Would recommend this company to anyone! Thank you!

    Rating:
    Virginia U.
  • I tried reaching out to the moving helper multiple times but was unable to contact them for scheduling and to discuss any other details. I need to replace the moving help.

    Rating:
    Nihal A.
  • Excellent service, highly recommended.

    Rating:
    Esra U.
  • It was an excellent experience! Scheduling and communicating with them was very easy. Abraham and Josh helped me unload my U-box quickly and safely. I can't ask for more, thank you so much!

    Rating:
    PETER C.
  • These movers were excellent. They brought four movers, called me ahead of time to notify me of their arrival, and were gentle, but fast, moving my belongings into my apartment. Definitely recommend

    Rating:
    RYAN H.
  • They told me they were going to come and they did not show up.

    Rating:
    Sandra M.
  • I called Five Star Movers and they told me they are booked solid for the time they confirmed with me so I need to find a new moving helper

    Rating:
    Brianna F.
  • Prompt and hard workers.

    Rating:
    michelle c.
  • These guys move fast! Arrived on time and finished my move in only 2 hours! They were accommodating in adding more items to my UBOX since they packed it so well! I would definitely use them again!

    Rating:
    Richard B.
  • Five stars all the way around!!!!They were on time courteous polite and professional. They worked incredibly fast and were very nice. They were very careful with every item and I would hire them again

    Rating:
    DARCY S.
  • Company was quick to communicate and very accommodating to our schedule. On time and fast movers. Guys were very nice and experienced with UBox packing. All went smoothly!

    Rating:
    Matalin G.
  • Fast and professional

    Rating:
    John L.
  • They did a wonderful job! Very kind, professional and helpful. I would definitely recommend them to friends and family. They are the best.

    Rating:
    Carolyn F.
  • They were there on time and got my truck where it needed to be. Navigating NYC streets, parkways and expressways is no easy business, they knew all the proper routes.

    Rating:
    Justina N.
  • They were great and professional and worked very very hard. Will use them again in the future.

    Rating:
    Justina N.
  • Great

    Rating:
    David F.
  • The experience was amazing. Richard and Jason were professional, friendly & efficient. They managed to got everything in the U-box, with no space wasted! I highly recommend them to anyone. Thank you!

    Rating:
    PETER C.
  • One of the movers irreparably broke my dresser before it had even been take out of the truck-- he picked it up inappropriately and I really feel like he should have known better how to handle it

    Rating:
    Alexandra H.
  • Did not hear back from the moving help.

    Rating:
    David F.
  • Being honest, we had some timing issues where they showed up almost 2 hours late. That being said, they made it up to me by making sure to handle both loading and unloading..i would recommend

    Rating:
    Anand K.
  • Excellent. Will definitely use them again.

    Rating:
    Carolyn F.
  • I repeatedly contacted Moving Helper, but the movers did not get in contact with me. I am forced to cancel due to the time limitations of our truck rental.

    Rating:
    Sarah K.
  • I accidentally scheduled my movers on the wrong day but they were able to come anyway these guys worked hard and took care of my stuff I highly recommend.

    Rating:
    Andrew M.
  • They were great considering the mixup.

    Rating:
    Derrick F.
  • showed up early, swift, and set no their way to the UHaul center on time - great service.

    Rating:
    FLORIAN q.
  • On the Move USA made the unloading of my U-Box container in Brooklyn an incredibly smooth and easy process. It was money very well spent!

    Rating:
    victoria b.
  • It's totally worthy! They're professional, nice, and helpful. I will recommend them to everyone.

    Rating:
    Wen-Wei L.
  • was able to provide a copy of insurance. Jay and josh were extremely professional and moved everything very quickly!

    Rating:
    Iva T.
  • The original packers weren't going to make it on time so Frank came over personally to pack. Probably won't use packing services in the future but if you need them, he'll get the job done.

    Rating:
    Elika C.
  • Took longer than expected but Frank personally powered through the entire move. Great guy and hard worker. NOBODY packs a truck like him!

    Rating:
    Elika C.
  • Great

    Rating:
    robert s.
  • I was very happy with responsiveness and professionalism of the entire team. I had been concerned about completion of my job in one day during a busy time period and the team made sure it was done

    Rating:
    STACY C.
  • Very helpful guys, worked quickly

    Rating:
    Shweta R.
  • Thumbs up

    Rating:
    Sabrina R.
  • Communication with the office was not easy, but the guys doing the actual move were great.

    Rating:
    Sabrina R.
  • Good work! Thank you!

    Rating:
    joel g.
  • On time and good at work.

    Rating:
    Lisha Z.
  • Very good service.

    Rating:
    joel g.
  • Very good service.

    Rating:
    joel g.
  • Movers worked quickly and brought sufficient people for the job. They were polite, professional, and careful with my belongings.

    Rating:
    Anthony P.
  • Excellent Experience. Very diligent to make sure things were cover and properly loaded to prevent damage in transit. Helpful and friendly.

    Rating:
    Elena M.
  • They arrived early and did a great job. Highly recommend!

    Rating:
    Justin W.
  • Several of my furniture pieces were damaged because they did not use the furniture pads. Dresser was broken, couch ripped, chair and night stand scraped and damaged.

    Rating:
    Jane G.
  • They are helpful and fast. Would recommended to others.

    Rating:
    Likuan Q.
  • This is the 2nd time I've used On the Move, they are great! I will definitely be using them for all my NYC moves in the future.

    Rating:
    Christine S.
  • Great support. They were flexible with my moving needs and they were helpful and professional

    Rating:
    Salvador R.
  • David and Josh were wonderful. It poured during the move and they never complained, despite being soaked. They were efficient, effective, and friendly. I would hire them again! Company has COI too

    Rating:
    Jessica S.
  • Did a good job.

    Rating:
    Alexis B.
  • Incredibly professional - showed up early, worked quickly, extremely careful with all of my furniture and went to great lengths to make sure everything was moved safely.Highly recommended!!!

    Rating:
    Douglas K.
  • On time, polite, careful, and hardworking. What else can you ask for.

    Rating:
    Suzanne M.
  • All of my possessions were treated with care and the movers were very professional. If I have to move again, I would definitely use these movers again.

    Rating:
    Paul K.
  • They were amazing! My only complaint is that they showed up a couple hour early without notifying me ahead of time; however them showing up early worked out best for me! 100% recommend them!

    Rating:
    Trey D.
  • They were very good about responding to my questions in a timely manner.

    Rating:
    Jane F M.
  • Super friendly, great, and fast! AND they have a COI for your building that you can use... just email them for it ahead of time. #Winning

    Rating:
    Michael S.
  • Not able to get in contact with mover

    Rating:
    Sharifa A.
  • They were very fast and efficient helpers! They also provide COI.

    Rating:
    Jiwon W.
  • Professional and fast service. Frank was fantastic about coordinating the moving details in advance. Day of the move they were running a bit behind, but I was kept in the loop

    Rating:
    Susan S.
  • Outstanding service!

    Rating:
    Barbara A.
  • He helped above and beyond his professional duties. He was very understanding of our needs.

    Rating:
    Barbara A.
  • Frank Rivera was outstanding and helped above and beyond!

    Rating:
    Barbara A.
  • Frank was great, as was David.

    Rating:
    Nielsen F.
  • Great guys, could have been a little more cautious but were fast, professional, and friendly. I would certainly hire them again.

    Rating:
    Peter R.
  • Excellent crew. Able to accomplish move even with truck and parking issues. Second time used company and both moves went well.

    Rating:
    Mark H.
  • The movers were good and pretty fast, however, we had an issue that our U-Box wasn`t ready at storage to be picked us. So they delivered and unload the next day. P.S. Movers do provide COI.

    Rating:
    Yuliia E.
  • Frank and his team were wonderful. They were professional, friendly & competent & did not complain once about my heavy boxes. I would hire this team for every move in every city if I could.

    Rating:
    Heather V.
  • My Moving Helpers, Jose & Gregory, were awesome! They handled my items with care, were on time and efficient in packing up my U Haul box. They were also pleasant, curteous and brilliant with packing!!

    Rating:
    wendy s.
  • They were late and it took an hour longer than expected. They send a little inefficient, but they did pack the truck very neatly and in a way where nothing shifted or could shift

    Rating:
    Andrew B.
  • They said this had to be entered as a ubox pickup/delivery and Uhaul does not know how to change it in the system.

    Rating:
    Emily G.
  • They said this had to be entered as a ubox pickup/delivery and Uhaul does not know how to change it in the system.

    Rating:
    Emily G.
  • The movers Gregory and Maurice were great, as was coordinating with Frank.

    Rating:
    Jacob S.
  • Both the guys were very helpful in my move. They did question why I was going to NJ for storage since there was a place up the street. They also thought this was a delivery not a pack. We're not happ

    Rating:
    Beatrice k.
  • Prompt service. Easy communication. Thank you!

    Rating:
    Nikita R.
  • Amazing people who took a difficult situation and really pulled through. I would recommend to anyone!

    Rating:
    Celeste F.
  • Excellent Service

    Rating:
    Abhishek R.
  • Excellent service

    Rating:
    Abhishek R.
  • The guys were great: super fast and helpful. I forgot the key to my U-box and they managed to get it off, and when my bed didn't fit through the door they took off the door and put it back on.

    Rating:
    Kinga N.
  • The guys arrived on time, were friendly and finished a tiring job with smiles on their faces at all times! I used their services for the second time and they were as great as last time.

    Rating:
    Abhishek P.
  • These guys did a great job. Highly recommended!

    Rating:
    jimmy r.
  • These guys did a fantastic job all the way around. I would definitely use them again and refer them to my friends

    Rating:
    jimmy r.
  • The guys worked extremely slow it took over 4 hours to load a 26 ft truck I had to extend 2 additional hours and finally called it quits at 6 hours after they unloaded 10 ft !

    Rating:
    Michael M.
  • They were the best. Super easy to communicate with via text, and remained the nicest, most accommodating people through all my date changes and the way less-than-ideal move-in conditions at my apt.

    Rating:
    Lily K.
  • They showed up late but otherwise were professional

    Rating:
    mary k.
  • The movers were very communicative and professional. Appreciate all their help with the move

    Rating:
    Zohreh E.
  • Great communication, on time, nothing broken. Excellent movers.

    Rating:
    Devin G.
  • Courteous & efficient. Parking in front of my apartment was limited on the day of the move, and the guys were able to navigate it well despite the stressful situation.

    Rating:
    Ting W.
  • They were very nice and accommodating but broke my dresser and scratched my tv stand.

    Rating:
    Heather B.
  • The movers were good but there were some pre-move communication issues which complicated the move day, as I don't think information was passed along that I provided. Everything worked out in the end.

    Rating:
    Zachary C.
  • Wonderful experience, even with a flight of stairs and crazy New Yorkers freaking out while they tried to park :) they even helped me with a heavy box from UPS and some things in my car! Thanks guys!!

    Rating:
    Sarah B.
  • Movers came 3 hours late which led to me paying a $75 fee to my building.The manager, Frank, said that he would reimburse the money by sending a check in the mail. He hasn't responded to me since.

    Rating:
    Shari F.
  • On the move USA sent 2 teams to deliver/load uboxes. Jose/Maurice and Justin/Joe. They were amazing. Very professional, courteous, and careful. special props to Jose who maximized the space

    Rating:
    Katherine M.
  • These guys are great. They completed my move efficiently, and worked diligently to coordinate all details that had to be covered. Treated my belongings with care. Recommended with confidence.

    Rating:
    Javier N.
  • Movers were fast and communicated their timeline very well. Despite hiccups because of the uhaul facility, they were reassuring and accommodating.

    Rating:
    Jennifer S.
  • On the Move USA was professional, flexible and really easy to work with.

    Rating:
    Heather P.
  • Moving team was great! Helped make a stressful and hot moving day 1000x easier.

    Rating:
    Crystal M.
  • Delayed due to external factors and were very apologetic so that's ok. Felt like they wanted to rush and get out though so they handed me a couple things to move which is unlike other movers I've had.

    Rating:
    Niyanta M.
  • The movers were great. Showed up on time, very professional and polite, worked quickly but not in a sloppy way and repeatedly checked with me to make sure I was comfortable with how they packed uo

    Rating:
    Daniel L.
  • Morris and Jose showed up on scheduled time as we requested. They were very professional and helpful. All boxes and furnitures were moved very careful. I definitely will hire them again in future.

    Rating:
    Henny S.
  • Excellent service after a mistake made by U-haul which was out of their control. Went above and beyond to fix a situation that wasn't their fault.

    Rating:
    Nicholas W.
  • Moving help was great! Uhaul gave me the wrong location for pick up, even after confirmed location/date 3 times. Movers had to deal with uhaul's mistake and were still very professional and helpful!

    Rating:
    Terence J.
  • Your movwr's were 3 hours late, kept telling me they'll be here in 30 minutes starting at 1PM, yet they were clearly not even close. They broke the leg of my coach that coat $1,800.

    Rating:
    Daniel H.
  • Great job

    Rating:
    Ektoras V.
  • They were on time and quick. Everything I could ask for.

    Rating:
    Lauren D.
  • They were excellent overall. They even went above and beyond for me. I will definitely use them again next time.

    Rating:
    Keshav N.
  • Guys did a great job...worked quickly and got the job done on time. One guy worked through a back pain but he did the best he can.

    Rating:
    KYLE G.
  • They were very helpful and friendly very good workers and also hard working I'm very pleased with their work ethic ????

    Rating:
    kenya b.
  • The movers were very professional & careful with all my belongings. Definitely recommend them

    Rating:
    Melody L.
  • 2/5 stars, wouldn't recommend based on my exp. On time. Fast but careless & seemed in a rush. Did not handle items with care. Furniture scratched/scuffed, valuable paintings damaged due to negligence.

    Rating:
    Minesh P.
  • These guys were simply GREAT. Very helpful, organized, double-checked everything to make sure they got it right. I am grateful to them for making my move easy.

    Rating:
    Catherine M.
  • We had a wonderful experience. The owner was extremely responsive and helpful. His guys showed up on time and were efficient and professional. We would highly recommend this company.

    Rating:
    Stephen M.
  • Great guys. Great work.

    Rating:
    Bradley C.
  • Great job!

    Rating:
    Lisa M.
  • No complaints!

    Rating:
    Josiah B.
  • Both the guys who helped with my move, Joe and Greg (?) were fantastic. I was so grateful! They worked diligently, and were courteous and professional. I am super grateful for their help!!

    Rating:
    moira p.
  • These guys were the absolute worst. I will do my best to negatively review them on as many sites as possible

    Rating:
    Tyler D.
  • These guys were the absolute worst. I will do my best to negatively review them on as many sites as possible

    Rating:
    Tyler D.
  • They were great.! Very patient through all of the units they had to get into and very fast.! Thank you for being amazing.!

    Rating:
    Milagros V.
  • Efficient

    Rating:
    JOSELYN B.
  • I can't say enough good things about On the Move. Frank went "above and beyond" several times to help make the move successful, and the moving crew was great. Highly recommended!

    Rating:
    David B.
  • They called to warn me about a delay due to the Uhaul not being open. Then once they arrived they started working constantly until the job was finished, even though it was very hot and humid outside.

    Rating:
    Jesse N.
  • Our helper was courteous and knowledgeable about organizing and protecting our furniture.

    Rating:
    Dennis W.
  • Joe & Maurice moved my son into a 6 floor walk-up off a busy 1st Ave. in NYC. It was a very difficult move but they were incredibly hard working, polite and unflappable. I HIGHLY RECOMMEND them!

    Rating:
    Robin P.
  • They showed up 2 hours late.

    Rating:
    Hirotaka K.
  • Joe and his crew at On TheMove USA were excellent. Joe was easily accessible and accommadable with all requests. The delivery and unload went smoothly and was timely. I would use this group again!

    Rating:
    Rebecca N.
  • Great communication and friendly employees

    Rating:
    CINDI H.
  • They were great

    Rating:
    Filippo C.
  • They did a great job at working with my situation and fitting as much of my belongings as possible in the space provided. I was pleasantly surprised

    Rating:
    Robert F.
  • The good: movers unloaded in less than two hours. The bad: About two hours late, didn't even apologize, dented a bookcase and broke one of my storage bins.

    Rating:
    Tony G.
  • Showed up on time and did a good job, very easy to contact and clear about procedures and requirements.

    Rating:
    John H.
  • Excellent customer service and great attitudes!

    Rating:
    Tasha K.
  • Very professional

    Rating:
    Matthew P.
  • Took them a while to find the house. 1/2 hour job. Needed two bodies to help with bed. I was a mover in my prior life. They did an ok job. Would consider them again on future for a small job.

    Rating:
    Vincent R.
  • They were very professional and moved quickly to get the job done

    Rating:
    Kaitlyn S.
  • Great work!

    Rating:
    Laszlo V.
  • Will definitely recommend On a The Move USA to my family and friends. Very polite, nice, hardworking individuals. Well worth it! Excellent service!!! Thanks to Frank, and to Joe and Morris!

    Rating:
    Maria L.
  • Can't say enough good things about Frank and Maurice. They were communicative, informative, punctual...and they worked wonders to fit everything from our 1-BR into a single UBox. Highly recommended!

    Rating:
    ANDREW E.
  • They are the nicest and professional team. Hey worked quickly and kept everything is great condition.

    Rating:
    Lauren J.
  • Fast, efficient, very satisfied

    Rating:
    Adrian H.
  • awesome team. very professional. took the time to help and make sure things got done the right way. went the extra mile. would book again.

    Rating:
    michael l.
  • Great job! Very fast and careful with my stuff

    Rating:
    Allison S.
  • If i had known how great these two movers were I would have never stressed out moving. I cant thank them enough for taking care of my move and getting me to relax.

    Rating:
    Brittany D.
  • The two movers were amazing. They made sure that they packed efficiently and got all of my stuff in the uhaul pod. They were beyond respectful and professional.

    Rating:
    Brittany D.
  • Our movers did an excellent job. Loading took longer than expected (we misjudged how much stuff we had), but our movers didn't skip a beat and worked diligently and efficiently throughout. Very happy!

    Rating:
    Katherine T.
  • The team was excellent and they helped us move to a 3 floor walkup in less than 2 hours. They are extremely hard working and good natured. Highly recommended.

    Rating:
    Juan J.
  • Frank and Terry were our helpers, and they did an excellent job. They paid attention to details, and tied all items togethet to make sure they don't fall off during the ride.

    Rating:
    Yiye R.
  • The two movers who helped me were wonderful, especially Frank, he was courteous, patient, made sure everything was done and set up carefully, I really couldn't thank him enough for everything.

    Rating:
    Cara G.
  • Service was great, they arrived late due to scheduling issues, however they were available with updates via text, were very friendly. Overall good experience!

    Rating:
    Courtney K.
  • Convenient, fast, friendly service. Excellent packing and use of limited space!

    Rating:
    Toshiana B.
  • They were great! I only wish there was better communication between UHaul website, this website and the actual moving company.

    Rating:
    Lillian S.
  • Frank and his team went above and beyond in terms of overtime/effort.

    Rating:
    Varghese C.
  • Awesome movers! Arrived on time and got right to work. We have A LOT of stuff and they moved it all. They were helpful and offered solutions to any issues that came up. Highly recommended!!!! Thanks!

    Rating:
    Susan K.
  • Excellent service. Good job. Recommended for people who need moving helper.

    Rating:
    junjie W.
  • The two men that came to help were very fast,cmpleted my studio in under 2 hours! They had great attitudes, very professional and courteous. I would use their service again.

    Rating:
    krystal w.
  • Very friendly service. They know what customer wants

    Rating:
    Jangeun L.
  • Frank was great. Very professional and cared about my things not getting damaged. Would definitely recommend

    Rating:
    Dennis H.
  • I am very satisfied with the service and I will recommend it to all my friends that need to move. The only problem was that the u-box arrived 2 hours and 20 minutes late. Overall Exellent.

    Rating:
    maya p.
  • Very good for the job they did. Great help! On time to start work. Nice workers!

    Rating:
    Sean Z.
  • X

    Rating:
    Natalie B.
  • Seamless.

    Rating:
    Andrew H.
  • They were the Best

    Rating:
    Albert T.
  • Frank and Abraham were wonderful. It is always stressful when moving and we are moving from NY to CA -- Frank made it that much easier for us. Very professional, communicative and helpful. The best!

    Rating:
    Anita A.
  • Efficient, punctual, courteous and professional. I will use their services again, and will definitely recommend them.

    Rating:
    Javier N.
  • On The Move USA was perfect. From the moment I booked to the actual move, they were responsive, professional, and kind. I had so much peace of mind and would highly recommend working with them.

    Rating:
    Ashley F.
  • Great work, we were very happy with their help.

    Rating:
    Kristen G.
  • On the move USA was great. They were always in touch with me and always accommodated any requests/changes. The guys who cam to my home were very courteous and professional. The whole process was easy.

    Rating:
    Abhishek P.
  • The gentlemen were very communicative and helpful, even though UHaul themselves made several errors that resulted in delays and packed the boxes extremely well.

    Rating:
    Melissa P.
  • Both very professional and very helpful. It was a pleasure having 2 very trained people helping me out and also make it fun with their positive attitude.

    Rating:
    nicholas m.
  • Frank and Manny were awesome!

    Rating:
    Kamina S.
  • Excellent service, thank you.

    Rating:
    JAMES S.
  • My moving helpers were great. I had a last min addition of a couch, and they were able to make everything fit. They had the expertise and knowledge needed to effectively pack everything into my box.

    Rating:
    evelyn t.
  • Could not have done a better job!

    Rating:
    jennifer m.
  • The 2 guys worked hard and efficiently! My biggest complaint was that U-haul had over booked them before us; I was expecting them at 3p + they didn't arrive until 5p. We didn't get a call till 2:55p.

    Rating:
    Andrew A.
  • Communicative, positive and efficient.

    Rating:
    Dean C.
  • Franck and Manny were amazing! Couldn't recommend them highly enough to help you with your move. excellent communication from the time of reservation through the end of the job. Thank you so much!

    Rating:
    Ross L.
  • Great job! Thx

    Rating:
    ali z.
  • Frank and Manny were extremely helpful...my neighborhood doesn't have the best Street parking but they worked it out! They carefully loaded my stuff and all went very smoothly! Highly recommend!!

    Rating:
    Travis B.
  • Frank & his team were great from start to finish (which went much later than expected but they kept on trucking)!

    Rating:
    james c.
  • Both gentlemen were early, friendly, professional and efficient. I would use them again in an instant.

    Rating:
    Gerald W.
  • They were great about being in touch with me--very responsive all around.

    Rating:
    Lisa S.
  • They we're awesome! Extremely helpful!!!

    Rating:
    Timothy M.
  • Friendly, courteous, professional, and fast. Great experience. Would definitely use then again.

    Rating:
    Daniel H.
  • Outstanding, couldn't be better

    Rating:
    Albert T.
  • Very efficient work and friendly staff. Highly recommended!

    Rating:
    Xin Q.
  • Everything Great! Thanks Guys!

    Rating:
    Volodymyr Z.
  • Incredibly helpful - positive, organized and thorough. Absolutely worth every penny.

    Rating:
    molly m.
  • These two showed up early and were very professional! The move went very smoothly and efficiently without any issues. They were also cordial and answered any questions I may have had. Recommended!

    Rating:
    William H.
  • Frank & Mike were just great. They helped disassemble some tricky furniture and helped me keep parts organized. They moved out all of my belongings carefully & efficiently. Life savers!

    Rating:
    Catherine C.
  • The movers were professional, accommodating and ON TIME. I will definitely recommend you to anyone I know with a move.

    Rating:
    Robert D.
  • Frank and Mike were FANTASTIC. I can't say enough great things about these two. They texted me before they came and when they were in route. They helped me pack up everything perfectly. Amazing!

    Rating:
    stefanie l.
  • Frank & Manny: fantastic! Showed up early. They were very careful with our stuff and respectful of building & neighbors. I've done a lot of moves - this is best ever! HIGHLY recommended!

    Rating:
    Ken P.
  • Very nice movers. Quick and safe!

    Rating:
    Xing L.
  • Good job

    Rating:
    melania n.
  • Very helpful and professional! They made the moving process very easy and were extremely patient even though I forgot the keys to my U-box! Overall great service! Would recommend them to everyone.

    Rating:
    Monica S.
  • My moves were efficient quick and knowledgeable. We were always informed along the way and my furniture was not damaged. Very friendly and helpful.

    Rating:
    Ayanna R.
  • -

    Rating:
    Vincent S.
  • Great guys, very fast workers, no damage to anything. Also the U-Box latch was broken, and my mover promised that he would oversee its repair, and put my lock on it. The locked U-box arrived fine. A+

    Rating:
    William H.
  • Great service. Great guys. Couldn't have asked for better.

    Rating:
    theresa p.
  • I am beyond astonished...I've never seen guys work this hard and diligent. The two movers who showed up were polite, organized, and extremely hard working. Worth every penny.

    Rating:
    Maria K.
  • I could not have been happier! The entire experience from first phone call to the last box was smooth and easy. This is my 4th move in 4 yrs. Nothing was damaged abd the guys couldn't have been nicer.

    Rating:
    Gail W.
  • I made several attempts. Thank you.

    Rating:
    Gail W.
  • Fast, friendly, and very flexible with me when my moving date changed. Can't thank them enough for the help!!

    Rating:
    Ginger B.
  • On time, courteous/respectful, friendly. The guys did a very good job!

    Rating:
    Maria R.
  • The guys got the job done. I was a bit surprised that there seemed to be poor teamwork between them.

    Rating:
    JOEL P.
  • The guys are great!

    Rating:
    Jakrawan S.
  • Excellent!

    Rating:
    Sarah S.
  • Great, friendly, effective service!

    Rating:
    Anton M.
  • Second time I have used On the Move. Everything was great. Highly recommend.

    Rating:
    Ira A.
  • The movers were really great. Very nice and friendly. Did an amazing job getting as much stuff as they could into the truck.Very pleased with them!

    Rating:
    Anne P.
  • Very careful with my belongings and courteous to my neighbors.

    Rating:
    JOE B.
  • Excellent help to move out from an apartment on a busy Manhattan street

    Rating:
    Graeme W.
  • On the Move USA was very flexible with their scheduling bc Uhaul was TERRIBLE with their communication of delivery and the box arrived two days late.

    Rating:
    D'Anna K.
  • Things went fine.

    Rating:
    Leisl S.
  • Frank was very efficient and helped resolve issues with U-Haul.

    Rating:
    Elizabeth F.
  • They were incredible. Flexible, prompt, thorough and worked incredibly hard to complete the job. I'd absolutely recommend them to others.

    Rating:
    Jim D.
  • Great job

    Rating:
    Carol G.
  • Fantastic!!! There was some problems with the scheduling on Uhaul's part, not the moving helper, but they were patient and dealt with the issues perfectly. I can't say enough good things about them!

    Rating:
    Zheshu X.
  • Great job!

    Rating:
    Meghann M.
  • Poor communication with the contact that did not allow me to tell the movers that I was delayed. But apart from that, the movers were understanding, courteous, and professional. Would recommend them.

    Rating:
    Nick C.
  • mike and Shawn were awesome. They worked hard and fast. Very satisfied.

    Rating:
    Beau P.
  • Efficient and Fast.

    Rating:
    David A.
  • Really great guys

    Rating:
    Guy T.
  • Movers were incredibly efficient even in the nightmare of NYC traffic. I couldn't be happier!

    Rating:
    Ryan C.
  • They unloaded my ubox very carefully. Very attentive to my belongings.

    Rating:
    Joana S.
  • We enjoyed working with "On The Move USA". Everything went perfect.

    Rating:
    Dmitry T.
  • We had an excellent experience with On the Move USA. They were professional, courteous, and very careful with our belongings. Frank and Mike did a fantastic job. I HIGHLY recommend them.

    Rating:
    Susanna S.
  • N/A

    Rating:
    Nina M.
  • They were great! Even came back up after they were "finished"'to bring me light bulbs I left in the truck cab. Extremely professional and pleasant, which I needed for this move.

    Rating:
    Amy R H.
  • Great job, responsible

    Rating:
    Jason W.
  • Both movers are great, and they finish the moving super fast :)

    Rating:
    Kai-Chieh Y.
  • On the move USA provided us with a five star service.They are fast, efficient and extremely professional. I highly recommend them!

    Rating:
    william e.
  • Professional. Plesant. Efficient. Would absolutely recommend.

    Rating:
    Gele M.
  • Said wrong order

    Rating:
    Rebecca I.
  • AMAZING job! Great communication, so organized, actually cared about my stuff, unloaded my UBox in an hour flat. A+++ job. Thank you!!

    Rating:
    Laura H.
  • Excellent communications, the packers were professional and friendly.

    Rating:
    Martha E.
  • Amazing job. Sweet guys.

    Rating:
    Summer D.
  • Frank was amazing! He was able to easily pack everything into my U-Box and even wrapped all of my glassware and fragile possessions in with care. He was so helpful and I would highly recommend!

    Rating:
    Michelle M.
  • On the Moveare masters at packing the U-Box and sure know how to utilize every square inch of the container. The two guys that helped on moving day were beyond helpful.

    Rating:
    Julie S.
  • The guys were great. Were there 15 minutes before the scheduled time and hustled from start to finish!!

    Rating:
    Willis U.
  • Movers were professional, courteous, and pleasant. They were efficient moving my items and loading the U-Box containers. I highly recommend them.

    Rating:
    Kathryn J.
  • They were great and arrived early!

    Rating:
    Jean Z.
  • Movers were very professional and helpful. Would recommend this service to family and friends.

    Rating:
    John C.
  • Excellent Communication to confirm order and let you know the schedule. Arrived early and work hard

    Rating:
    Elena M.
  • great.

    Rating:
    elliott c.
  • I cannot thank these guys enough. They were awesome. They were very personable, professional, and very fast. Nothing was broken. I would definitely use them again and recommend them to any & everyone.

    Rating:
    Monique M.
  • Great

    Rating:
    Nina N.
  • The movers were super patient and helpful!

    Rating:
    Cen Q.
  • The movers worked too quickly and ended up not caring for my furniture in the way I would have wanted.

    Rating:
    Jessica S.
  • I had a hard time making contact the week before the move because the voice mailbox was full, but once I got a hold of someone they were very helpful. The movers were on time, friendly, and fast.

    Rating:
    adam h.
  • They were the best NYC movers I have ever had. Would definitely recommend them to anyone.

    Rating:
    Robyn S.
  • Excellent work!

    Rating:
    hayes m.
  • Thank you. It went well.

    Rating:
    Ivan P.
  • our only complaint was that the movers were overall, very slow. After the two hours were up, there was still SO much left to load and I wish they'd have worked at a faster pace.

    Rating:
    Kristin M.
  • Couldn't have been better. They confirmed the move immediately and kept in touch when they got the box. They were kind and quick and professional.

    Rating:
    Whitney J.
  • Movers were almost two hours late and called to say that I didn't have a U Box. It was on me to figure out that they had the wrong location. They were not very communicative but overall good.

    Rating:
    Emma G.
  • On The Move USA were good communicators and the despite a minor address mix up Mike and Mark delivered and unpacked our U-Box quickly and professionally. Would highly recommend them.

    Rating:
    amy o.
  • Great job. Helpful info leading up to job.

    Rating:
    Daniel B.
  • Mike and Frank were awesome! I'll definitely be referring them to anyone I know who is moving. They handled all of my stuff with care and made the move in painless. Thank you again guys!

    Rating:
    Stefanie B.
  • Initial contacting Frank and company went well. Polite and nice. The dispatch delivery communication was a bit off. A couple dings and scratches to our dining table. We are filing an insurance claim.

    Rating:
    Michael S.
  • They worked very well, they just arrived 30 minutes later than expected.

    Rating:
    Patricia A.
  • These guys are fantastic.

    Rating:
    Xenia C.
  • Overall the experience was satisfactory, but they did arrive 6 hours late and I wish they would have communicated with me better about the process instead of making excuses for why they were late.

    Rating:
    Alison S.
  • The service was excellent. The two men who came were punctual, brought their own equipment to help facilitate the move and packed our u-haul without any issue. I would use their service again

    Rating:
    Stephanie M.
  • The mover was very helpful. U-Box was 7 days late and on the move USA was able to reschedule and make delivery last minute possible. Highly recommend.

    Rating:
    Rohma S.
  • Even though we were on the 6th floor of a walk up, the movers did not complain and worked in a timely manner. Would highly recommend to anyone!

    Rating:
    John C.
  • The three guys who came were excellent. They had my stuff loaded in under an hour. They were very professional and took care of my stuff as if it were their own property.

    Rating:
    Jayne F.
  • Our movers did a great job! There were delays that had us worrying about whether the move would get done in time (I.e. Movers said there were delays with uhaul, uhaul said movers got a flat tire)

    Rating:
    Jennifer F.
  • Great.

    Rating:
    Aaron L.
  • The moving helpers did exactly as they promised in a timely manner , they are curtious and professional . They did an amazing job packing everything into the U box. THANK YOU!

    Rating:
    Ron L.
  • These guys were awesome, quick and efficient.

    Rating:
    heena r.
  • Helper was great

    Rating:
    Lawrence P.
  • Frank and his On The Move crew were prompt, efficient and professional. They picked the Ubox carefully with no wasted space. I have already recommended them to friends.

    Rating:
    Robert S.
  • Even though they were late, they still did an excellent job packing our belongings.

    Rating:
    Casimir B.
  • On the move USA was great to work with! They were fast, efficient and handled my Ubox move with ease. I would definitely recommend their services!

    Rating:
    Stephanie C.
  • Excellent service with mike and crew. Hard working. Nothing broken. Efficient And professional.

    Rating:
    Yvonne C.
  • They did an awesome job. Would absolutely use them again.

    Rating:
    Franchesca D.
  • I cannot recommend Frank, Jay & Rico highly enough! They are AMAZING MOVERS!!!!! They took exceptional care wrapping and packing my things. They are professional, hard working and friendly. THANK YOU!

    Rating:
    Lauren H.
  • Very professional, friendly and accommodating.

    Rating:
    Amanda H.
  • The movers were very professional and courteous.

    Rating:
    ROY A.
  • I could not have been happier with the service provided by Brian and Renae. They were timely, efficient, courteous, and professional. I gave their info to a friend moments after they left! 5 stars!

    Rating:
    Terri G.
  • All around good experience.

    Rating:
    Lauren G.
  • Amazing

    Rating:
    Lynne K.
  • Simply fantastic. The three men who came for my move were professional, careful, friendly, fast, and just excellent. They were also accommodating and flexible. Best movers I've worked with, hands down

    Rating:
    Murad I.
  • Absolutely great! I highly recommend!

    Rating:
    joseph p.
  • These guys went above and beyond! Having done multiple moves in New York this was the first time I felt all of my belongings were handled with care and they were just a delight to work with! 5 stars!

    Rating:
    Lindsey N.
  • Very helpful, quick service.

    Rating:
    Jorge T.
  • Good guys

    Rating:
    oren c.
  • failed to complete COI. they showed up 40 mins late & also came with no tools.the owner, frank, it very unresponsive & you will only hear from him when he wants the pincode for payment. unprofessional

    Rating:
    Chad A.
  • Mark and (Ithinkhisnamewas) Brian were so great to work with. I was moving into 4th floor walk up and they delivered my container on time and began unloading immediately. Very thankful for their help!

    Rating:
    Amber T.
  • excellent service,highly recommand

    Rating:
    BAOYUN Z.
  • The two gentleman that help me move today were great! Very courteous, knowledgeable and quick. I've already recommended the service to several people! Thanks!

    Rating:
    sonya C.
  • Frank and his team were fast and finish the job within no time. Followed every instructions that was given and made the moving process so easy. I do recommend them for all the moving help.

    Rating:
    BHVIN C. G.
  • Rene and Miguel worked really hard to complete the tasks to bring our boxes to third floor without elevator. Their work was excellent. On top of that, they kept smile on their face. Very impressed.

    Rating:
    Taketoshi M.
  • The movers were great! Professional, quick and took care of my stuff. Would definitely use them again!

    Rating:
    patty m.
  • *super fast* move into doorman building [movers have insurance and submitted to my building for me which was very helpful]. movers dealt well with manhattan parking nightmares.

    Rating:
    Jon-Emile K.
  • They were fantastic and worked their butts off to get all my stuff through the halls and up the stairs!!!!

    Rating:
    Nicole D.
  • Broke my coffee table

    Rating:
    Sisi Y.
  • Quick, courteous, professional. Didn't destroy any of my stuff. What more could you ask for?

    Rating:
    Jeremy P.
  • Very easy to work with

    Rating:
    anthony a.
  • Friendly and readily available at last notice. Accommodating and easy to coordinate with.

    Rating:
    Robert S.
  • Rene and mike were awesome! Totally professional and quick.

    Rating:
    maggie s.
  • both worked hard and did a great job

    Rating:
    Christopher L.
  • I'm out of the country, and had my friend handle this move for me. It was quick and easy.

    Rating:
    Juli F.
  • They were very pleasant and extremely efficient.

    Rating:
    David N.
  • They - Jay and Ray were very professional and polite. It was a pleasure working with them. I know it wasn't an easy job but they did a very thorough job. Thank you!

    Rating:
    pauline s.
  • Great experience. Fast and reliable.

    Rating:
    Sisi Y.
  • Overall it was quick and they were very pleasant, when they arrived 2 1/2 hours late.The drivers said the main office sent them to a wrong location for ubox. We'll see it in Coloradio. It looks secure

    Rating:
    debbie k.
  • Mike and co-worker did a fantastic job loading the U-Box. Goods were shipped from Bronx to San Diego with only a few minor scratches. Great for a long distance move. Extremely courteous, profession

    Rating:
    Robert W.
  • The two helpers were great- they over communicated- provided great suggestions as to how to pack the van. Would use On the MOVE USA again. thanks guys!

    Rating:
    Simon J.
  • This team exceeded my expectations. No only did they deliver at an earlier date than originally scheduled, but they were super friendly, polite and efficient!

    Rating:
    Kendra E.
  • Excellent

    Rating:
    Ann P.
  • I highly recommend On The Move USA. Their staff were easy to work with at all steps of the process. The movers arrived promptly, we're courteous, and very careful with our furniture.

    Rating:
    O Douglas P.
  • These guys are amazing! Mike is the best.

    Rating:
    Samuel B.
  • They were excellent. Worked with us since we had to go back & forth twice.

    Rating:
    Inna G.
  • Very professional, polite guys who had some tricky stairs to negotiate and did it extremely well. Cannot recommend them enough.

    Rating:
    Ryan T.
  • they were awesome and early and professional

    Rating:
    Jessica J.
  • Great at the last minute I had to call these guys. They were prompt hard working and a lifesaver for us! I would definately use them again.

    Rating:
    Jeanine B.
  • Movers themselves were fantastic, efficient, friendly, and quick. UHaul the company was the usual nightmare. A++++++++++

    Rating:
    Aaron W.
  • Very quick

    Rating:
    Evan R.
  • Terrific service. Thanks!

    Rating:
    Griffith M.
  • Awesome Guys! Friendly, Quick and Professional

    Rating:
    Rich A.
  • They we're great! Very quick and kind!

    Rating:
    Briana F.
  • Very helpful. I had problems with weather but they were still timely and very helpful. These guys can pack!! Great job, highly recommended!!

    Rating:
    phlip m.
  • Mike and Ray were professional and thorough. All of our items were moved in in perfect condition. I highly recommend them.

    Rating:
    Evan E.
  • Mike and Ray were efficient and considerate with all of our stuff. I highly recommend them.

    Rating:
    Evan E.
  • Mike & Brian were absolute professuonals. Quick safe ontime and completed the job as required. I would recommend them 100%.

    Rating:
    james o.
  • -

    Rating:
    Kennedy T.
  • The guys were great! They had everything loaded and packed in no time from a 3rd floor walk up. I worried about my stuff fitting in the U-Box but they walked me through the packing and it was a fit!

    Rating:
    Sunita C.
  • They were great! Would use again.

    Rating:
    Alicia G.
  • I'm very happy I chose to work with On the Move USA. Mike and Bryon were EARLY, had easy-going attitudes about conquering a five-floor walk up as their last job of the day, and fast! Thanks guys

    Rating:
    Julianne Z.
  • Frank is a good guy

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    Connor C.
  • Our movers were the kindest, most helpful movers I've ever met! They were so professional and a joy to be around for the day. They helped beyond what they were hired to do. They're fantastic!

    Rating:
    Ashley R.
  • Frank of On The Move USA did a great job helping get the whole move set and ready. The moving crew was what made the difference! Mike and Mike were the best, super pro, got stuff done quick and right

    Rating:
    Mitch H.
  • Not only were they great to work with, they were timely, organized, friendly and worked with some crazy rescheduling. Very happy customer!

    Rating:
    AnTonette R.
  • On the Move USA sent out Ray and Mike, who were absolutely fantastic. They made it out early and got the job done quickly. We were extremely satisfied!

    Rating:
    William L.
  • Our movers were incredible. Professional, helpful, courteous....I'd highly recommend these guys to anyone!

    Rating:
    Emanuel D.
  • Movers were efficient and moved quickly. Very satisfied.

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    Diane D.
  • They were efficient, personable and considerate. I'd definitely use them again!

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    Megan W.
  • my building insurance requirements are higher then they can provide.

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    Christine C.
  • very quick. great job

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    Janice H.
  • Excellent and efficient

    Rating:
    Christine W.
  • They were strong and efficient and got the job done. Not sure how well things were nestled into the UBox...some furniture did get scratched in transit. But otherwise, they were polite, hardworking

    Rating:
    Donald F.
  • fantastic men

    Rating:
    james j.
  • I highly recommend the helpers. They were very professional and got to my home prior to the time they were supposed to. I would not hesitate to use them again.

    Rating:
    Sylvia S.
  • I was very impressed with Mike and his partner - they unloaded our Ubox up three flights of stairs without a complaint and were efficient (only took one hour), professional, and friendly. Recommended.

    Rating:
    Simone B.
  • These guys were awesome!

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    Jacqueline B.
  • On The Move USA were about an hour and a half late. They let me know, but they were already late. Once they were there they were helpful, fast and friendly.

    Rating:
    KATHARINE H.
  • These guys definitely came through for me at the last minute. One of the guys was a bit late, but he worked hard once he got there. Frank was super helpful the entire time! Thanks to Ray and Anthony!

    Rating:
    Elizabeth G.
  • Extremely helpful and very efficient crew. Very satisfied. I definitely recommend them.

    Rating:
    Victor s.
  • Great guys! They tried their best to make it work for us.

    Rating:
    Alfred B.
  • These guys were awesome. They were right on time & very professional. I would recommend these guys to anyone.

    Rating:
    jesse s.
  • These guys were awesome! Extremely polite and amenable.. items arrived as packed. Would definitely recommend them again.

    Rating:
    Christopher D.
  • My problem was with uhaul representatives.They tell you the movers will disasemble big furniture for you and that is not true, they tell you anything to sell. Thank god the helpers were really nice

    Rating:
    Aura m V.
  • These young men were awesome, couldn't have asked for better, they eere promot, super efficient, knowledgeable, courteous.....I highly reccommend them.....5 stars accross the board :)

    Rating:
    petra k.
  • Wonderful experience! I would highly recommend!

    Rating:
    Shari N.
  • Little bit of confusion and lack of comms with the arrival time, but aside from that - they were great! Highly recommended! Godsend! Great value!

    Rating:
    Antony S.
  • these guys were fantastic! they were like moving robots - i completely recommend them to my friends and family

    Rating:
    Leah S.
  • VERY GOOD SERVICE WOULD HIGHLY RECOMMEND MOVING HELP!!!!!

    Rating:
    Kenneth E.
  • Great, professional helpers. No stress and really fast. Thank you!

    Rating:
    Pablo I.
  • I thought all the individuals I interacted with at On the Move USA were great. The two movers I had were polite, professional and courteous. I would recommend them to others!

    Rating:
    Bridget D.
  • They were both very professional. They introduce themselves as soon as they arrived and informed me with the process. They came and did the job quickly. I would definely recommend them!

    Rating:
    Rongelbert V.
  • the men where very good, arrived early ,and the packing went very smoothly.

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    jerard i.
  • Excellent job. Would recommend 100%.

    Rating:
    Leo D.
  • excellent, professional, kind, fast, efficient! I can't say enough good things about these men!!! The absolute best!!!!!

    Rating:
    LISA N.
  • It took major talent to get all of my apartment in that U-Box...Mike and Ray were able to work magic! The guys were great, professional and friendly- which is just what I needed on a crazy moving day.

    Rating:
    Laurisa T.
  • WOW! We are so grateful for the excellent customer service and moving help from The Move USA team! Making the reservation was easy & the movers were prompt, professional and incredibly helpful. Thx!

    Rating:
    Monica R.
  • The guys who moved my stuff were wonderful; they were fast, professional, and really nice. It was a total pleasure working with On the Move USA.

    Rating:
    faun p.
  • Very professional. Would absolutely use them again and recommend to others.

    Rating:
    Joseph T.
  • Very careful and listened to what we wanted to have done. Packed the box very efficiently Very professional

    Rating:
    wendy s.
  • Team was very professional, efficient, careful, and kind. I'm extremely satisfied.

    Rating:
    Larry K.
  • Very good

    Rating:
    DAVID K.
  • The guys I had were great. I only regret that I am moving to the West Coast or I would use them every time I needed something moved

    Rating:
    Liane O.
  • They were waiting when I arrived home from work. I would recommend them to anyone. I had a great experience with On the Move.

    Rating:
    David B.
  • Friendly staffs done their work quick and good.

    Rating:
    Qi Z.
  • Great experience! Professional team! We would definitely use them again.

    Rating:
    Brian F.
  • On time and went to work right away. They handled all of the household items and furniture very professionally.

    Rating:
    Judith R.
  • There was difficulty with my property management, but the movers were patient and waited 4 hours! I'm so grateful they stuck it out and made my move as smooth as possible.

    Rating:
    Katherine V.
  • Frank, Brian, and Lance were spectacular - friendly, careful,packed more in that UBox than I thought possible! I would use them again anytime, and I recommend them without hesitation. They were great!

    Rating:
    Aliease F.
  • Polite, punctual and professional guys. Great experience overall

    Rating:
    Constantine G.
  • Gd service

    Rating:
    JALAL A.
  • I can't recommend these gentlemen highly enough. Not only were incredibly professional and had a great attitude, but they also proactively prevented a mixup at the U-Haul location. Can't ask for more.

    Rating:
    Thomas T.
  • Ray and Brian were great.

    Rating:
    john m.
  • Showed up to wrong ubox location despite confirming multiple times that it was going to be at a different ubox location. Told me he would call back to see what he could do but never got back to me.

    Rating:
    Ryah T.
  • Professional, quick, and highly intelligent in orchestrating my move into my building in Brooklyn. Very impressed.

    Rating:
    Brian B.
  • The guys were absolutely amazing!

    Rating:
    Wesley M.
  • They were so nice, easy going, helpful and made the move stress free. Thanks!!!

    Rating:
    Lara B.
  • These movers were great. Arrived on time. They were speedy, professional, and handled my belongings with care. I would use them again in a heartbeat.

    Rating:
    Matthew S.
  • They were friendly, communicative, and helpful, but did not use the provided order number to communicate with U-Haul and as a result almost failed to complete the order when they couldn't find our box

    Rating:
    Joel B.
  • Very professional and helpful in loading my belongings.

    Rating:
    errol r.
  • They did great job, though U-haul made several mistakes.

    Rating:
    Hiroo O.
  • Impressive! They made what we thought impossible, possible. They're quick but never in a hurry and were very delicate and cautious. There were no casualties. The team worked and comunicated well!

    Rating:
    david r.
  • The two movers sent to our apartment were courteous and professional. U-haul mis-communicated the location of our U-Box, delaying the arrival of our movers.

    Rating:
    Sammy Z.
  • Delivered and unloaded 2 boxes. Super professional, and clearly handled my belongings with care. Was pleasantly surprised how quickly they were finished. You book them again in a heartbeat.

    Rating:
    Orlando Z.
  • Very friendly, very efficient, and they went out of their way to get my storage unit unlocked. If you need any help moving, these are your guys!!! Highly recommended!

    Rating:
    Vanessa L.
  • Very Friendly And Were Very Efficient

    Rating:
    Brenton J.
  • Quick, friendly and professional.

    Rating:
    Marcus A.
  • Frank was incommunicado the day before my move but his team (Mike/Jose) were great. They dealt with U-Haul (which was HORRENDOUS) and kept a positive attitude. I'd definitely recommend them.

    Rating:
    Alison R.
  • Great! Would recommend!

    Rating:
    Sanaa B.
  • Very friendly and careful

    Rating:
    Anne O.
  • On the Move USA was so convenient and helpful! I got a Uhaul box, which they delivered straight to my door, filled it, and towed it away for a VERY reasonable price. So fast and easy.

    Rating:
    Gabriela S.
  • On the Move USA was very flexible, helpful, and understanding in scheduling my move. They did a great job on moving day.

    Rating:
    Elliot S.
  • I always had to be the one to contact them, but the guys were very good on the day off the job.

    Rating:
    Bryan M.
  • The only issue was they were late due to weather and some issues over location of the pod, but they communicated well about it and it did not bother us.

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    Jerry R.
  • They were very friendly and did an excellent job

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    CAROL R.
  • Movers were 6 hours late, which is inconvenient, but forgivable. I just wish I would have been contacted to let me know they were running late. Instead I had to track them down.

    Rating:
    Abi V.
  • These guys were just awesome! They were on time and very professional. They are obviously experts at packing U-boxes because they filled it up with much more of my stuff than I ever imagined could fit

    Rating:
    zona b.
  • The reviews don't lie! These guys were professional, efficient, and kept on moving. They expertly loaded my pod like it was a game of tetris and fit far more than I'd originally thought was possible!

    Rating:
    Shaina A.
  • Movers confused us for a client in a different borough and delaying our schedule by two hours, causing us to miss a flight. In addition, the U-Box was not shipped in a timely fashion.

    Rating:
    Carolyn F.
  • Frank and his helper were great. The staff at he UHaul office in Bronx, NY were aweful.

    Rating:
    Brannon B.
  • Arrived a half hour earlier than we arranged, so we weren't totally ready for them. But they did a good job.

    Rating:
    Tiffany W.
  • Frank contacted me set an appointment for 9:30 am on the day of the move. Mike and Bryan arrived at about 1 pm. Frank was responsive to my calls. Once there, the guys packed quickly and carefully.

    Rating:
    Veronica G.
  • Four hours late, but not their fault . Great service! They kept me informed, thanks guys!

    Rating:
    Victoria D.
  • The movers were unmatched and very professional. Words cannot express the gratitude I have for Frank and his movers. They were patient with my parents and work through every process step by step.

    Rating:
    Lionel W.
  • Frank is an excellent mover to deal with, he was really responsive and worked with me. The move was quick and easy and I couldn't have asked for a better experience. Thanks Frank!

    Rating:
    Melissa P.
  • No complaints at all. Frank did a great job. I highly recommend him to anyone. One thing to remember is that you will need a lock for the ubox. I didn't know that so had to run and buy one.

    Rating:
    shashwad s.
  • They were very friendly, efficient, and handled all of my things with great care. I had several issues with UHaul, and they were patient and helpful with rescheduling. I would highly recommend them.

    Rating:
    Elizabeth W.
  • It was a good experience. The movers were very quick with loading boxes to the U-box. Very convenient. Thanks a lot guys!

    Rating:
    Jessica Y.
  • Frank and Brian were great. They handled all of my personal belongings with care and were quick at getting me moved into my 4th floor walk up. I would highly recommend them.

    Rating:
    Olivia D.
  • Great job!

    Rating:
    Moses F.
  • Perfect moving experience. No issues faced.

    Rating:
    Prateik J.
  • Outstanding!!!

    Rating:
    Diane H.
  • Very friendly and speedy.

    Rating:
    Amy W.
  • The movers were incredibly helpful and knowledgeable. The extra time did get pricey, but we really could not have completed the move without their help.

    Rating:
    Mark P.
  • Late, damaged furniture and did not pack the pod efficiently had to leave some items behind. My bed will have to be thrown away due to damage.

    Rating:
    Donna S.
  • Frank was amazing! We didn't think my box would show up until another week. It randomly did and Frank was able to be at Uhaul within an hour! All my stuff was in my new place that afternoon. 5 star!!

    Rating:
    John H.
  • Great guys, courteous and efficient. I highly recommend them!

    Rating:
    Richard K P.
  • Originally given the wrong date and they didn't call and let me know it had been changed, so we waited at home for naught. On the correct day they were excellent. Overall would HIGHLY recommend.

    Rating:
    Nikki D.
  • Movers were helpful.

    Rating:
    Li Yu H.
  • These guys did a great job. They were on time and very efficient. Not a single item of mine was broken. Very please. Would definitely recommend! A+++

    Rating:
    Jared S.
  • Nicest guys ever. Quick, friendly, and even went out of the way to get everything done in the day, including fighting U Haul for me. Would recommend.

    Rating:
    Nathan P.
  • very nice people and they did a good job

    Rating:
    Manuela O.
  • Great job. Quick and easy.

    Rating:
    LAUREN B.
  • Hard working and efficient. Highly recommend.

    Rating:
    Jared W.
  • Punctual, quick, carefull. Great guys!!!

    Rating:
    Rodrigo C.
  • Great find in a mover and totally would use again. UBox was late but Frank was on top of it the whole time, texting and calling to get me moved in. They even stayed late and assembled my bed!

    Rating:
    Melissa P.
  • very helpful with everything.

    Rating:
    Maria B.
  • Super nice people, took the edge off moving!

    Rating:
    Saira K.
  • Frank and Derrick were great! Moved everything very quickly

    Rating:
    joel p.
  • Frank was excellent. Very friendly and efficient. Did a great job moving my furniture out.

    Rating:
    BRETT L.
  • They were great. They were quick and efficient. They got everything done that we needed and were very careful with our furniture.

    Rating:
    debra m.
  • The Moving Helpers were very helpful, pleasant, professional and fast. I would recommend them to other customers.

    Rating:
    MERIDETH d.
  • It was an easy and fun process as far as moving goes.

    Rating:
    kyle k.
  • Frank & his team were outstanding. I had issues re arrival timing of my Ubox from UHaul, but Frank remained totally flexible & did a great job delivering to my daughter's Apt. Highly recommended!!!

    Rating:
    Don M.
  • Frank and his crew (Ray and Brian) did a fantastic job, especially considering it was snowing! I would highly recommend them and would seek them out first for future moves.

    Rating:
    Justin F.
  • very helpful and friendly, very fast

    Rating:
    ALAN G L.
  • Punctual and quick!

    Rating:
    Erica A.
  • Ray and Brian were worth every penny. Two great movers who got the job done effectively and with a smile on their faces. Thank you On the Move!

    Rating:
    Vanessa C.
  • professional and friendly, they were wizards at fitting all my stuff in the Ubox

    Rating:
    Jazmine A.
  • Not only were Frank and Derrick were friendly, professional, and fast! I would recommend them to anyone. They also responded to us quickly when we requested a moving helper at the last minute.

    Rating:
    Megan H.
  • Highly recommend.

    Rating:
    Ryan L.
  • Just want to say that Frank his guys are fantastic! Derrik and Bryan were great movers and packed our truck like it was a game of Tetris! They were helpful, courteous, and we definitleyh recommend!

    Rating:
    Stephen A.
  • Frank was a fantastic help. He made the move painless and gave us great advice for packing and unpacking our Uboxes. He really saved us! Thanks.

    Rating:
    Marc B.
  • On the move USA did excellent job for my moving. They were punctual, polite and did it very quickly and smoothly. I will recommend others to use On the move USA.

    Rating:
    Junichi H.
  • On the Move was awesome - responsive, easy to schedule with, and terribly fast. Very pleasant and professional. This was my first move in NYC & I'll always use them now! Thanks Frank & Team!

    Rating:
    Jennifer L B.
  • Fast, efficient, and professional. Went above and beyond.

    Rating:
    Stephen B.
  • moving service was excellent! communication & coordination could use some work

    Rating:
    Alexandrina W.
  • These guys were great - they dealt with a scheduling problem in getting the ubox trailer and quickly and carefully unloaded my belongings. I would definitely use them again.

    Rating:
    Artit J.
  • Frank and Ray were very professional, knowledgeable and courteous. They addressed all our concerns and worked hard to meet our needs. We would definitely use them again.

    Rating:
    Pearl M.
  • They were so sweet and amazingly fast! I'm very impressed.

    Rating:
    Alison M.
  • Frank was great. Would definitely use him again.

    Rating:
    Michael K.
  • These guys were fast, came early, were incredibly friendly, and helped make sure that everything was packed right so it wouldn't shift on the trip.

    Rating:
    Casey F.
  • Basically one of the worst days of my life. I needed two movers, and only one showed up 3 hours late. Then I had to help him move everything and another mover never came. This guy is over his head.

    Rating:
    Daniel T.
  • Frank was an excellent, punctual and very respectful person during the move. He kept a very high standard of interpersonal communication.

    Rating:
    Vicente M.
  • Probably one of the best moving services I have ever used. HUGE thanks to Ray and Jose and the rest of the team. Highly recommend this very professional group. Everything was taken care of efficiently

    Rating:
    Emily P.
  • Frank was very responsive and the moving team was professional and worked quickly. I was especially impressed with Ray who really knew what he was doing and worked very hard and quickly.

    Rating:
    PAUL J.
  • They arrived later than I expected but were so quick that we finished much earlier than I thought. Very friendly and did a great job

    Rating:
    Allison M.
  • Showed up early and adapted well to unexpected surprises. Professional and clearly very experienced with UBoxes; I was overoptimistic about the UBox size but these guys managed to fit in everything.

    Rating:
    Ashley T.
  • Very understanding, responsible and cordial person to work with. Would recommend.

    Rating:
    Luz M.
  • Good crew, very professional and polite. The only complaint I had was they were late, the former job ran overtime. Once they arrived they made up for time delay and then some. I'd use them again.

    Rating:
    Joanne M.
  • great guys. friendly, hard working. were very careful

    Rating:
    Jeff W.
  • Move started 3 hours late, but UHAUL caused more issues not the mover's fault. Once onsite mover was friendly, efficient, and took great care to pack all my belongings tightly.

    Rating:
    Charlene J.
  • Everyone was very nice and easy to communicate with. A slight mix up on the meeting location, but we got it worked out.

    Rating:
    Emilie Y.
  • Truck was 2 hours late. Dropped off U-box and left us with just one mover. He was GREAT, but the move took at least two hours longer than it would have if there were more than one mover. Disappointed.

    Rating:
    Diana M.
  • Excellent experience! The movers were curtious, professional and efficient.

    Rating:
    David M.
  • Jose and Brian were in touch the whole time. They worked efficiently and the job was done quickly. They overcame all the problems at U-Haul which included pick-up and drop off of the U-Box.

    Rating:
    Elizabeth A.
  • Excellent. Good customer service!

    Rating:
    Martha O.
  • Thank you for your help with the move. Fantastic service and Frank's skills are incomparable. Great job and much appreciated sense of humor!

    Rating:
    kashia s.
  • excellent capable individuals

    Rating:
    Wayne B.
  • Frank and Brian of On the Move USA did a fantastic job loading a U-Box with 6-foot paintings and supplies for cross-country move. They worked so hard, and were so efficient. Thanks Frank and Brian.

    Rating:
    Monica B.
  • Ray and Cesar were fantastic! They are grandmasters in the Tetris of packing. We weren't sure if we'd be able to bring everything, and they took the time to make it work. They deserve big raises!!

    Rating:
    Howard C.
  • Hire this company for your move. %100 professional. I lived in a 5th floor walk up and they loaded my stuff up quickly and with care. I will use them again for my next move. Worth every penny!

    Rating:
    Mercedes W.
  • It was a rough day for On the Move. There were several problems that resulted in a substantial delay, but when they got there, the guys worked incredibly hard to ensure my stuff was loaded quickly.

    Rating:
    Silas A.
  • Communication with Frank was flawless. Cesar and Jose showed up on time and regardless of moving my stuff from the 6th floor, (no elevator!), they did everything with great care and great humor. 10/10

    Rating:
    Alvaro N.
  • Worked hard on what I think must have been the busiest move out day of the year.

    Rating:
    Evan P.
  • Carl and Ray did great!

    Rating:
    Lacey D.
  • Frank, Ray, and Harrison were excellent and did a fantastic job. Would recommend them to anyone. Great experience!

    Rating:
    Jeffrey B.
  • They were prompt and professional. Even with UHaul's own snafu, they handled it with aplomb. Frank was very helpful and Zack and Cesar (sic) are ballers!

    Rating:
    Gerald T.
  • Request Ray and Cesar, best movers I have ever hired. They accommodated my schedule even when my plans changed due to travel and traffic. They were also very friendly, professional, and efficient

    Rating:
    Brett W.
  • the guys who came to load the u boxes Frank and Ceasar were 2 of the most accommodating and helpful people I have dealt with. I would use them again anytime

    Rating:
    robert r.
  • On The Move USA really did a great job moving my stuff in a professional way while also doing a very fast job. I will recommend them to anyone I know who needs help moving.

    Rating:
    Sabrina W.
  • Great help, finished way ahead of schedule.

    Rating:
    Nigel K.
  • Despite a frustrating experience with the Uhaul Ubox service, these guys made it work and were super friendly in the process.

    Rating:
    Nicholas H.
  • These guys were efficient, hard working friendly and super careful with my stuff! I would highly recommend them to anyone!!

    Rating:
    Jamie D.
  • Ray and Bo were anazing movers. Very impressed. They were on time, very efficient, friendly and were able to fit all my things into my uhaul box. Would definitely recommend using this company again.

    Rating:
    Asenath S.
  • The movers showed up early & were exceptionally helpful carrying our items down the stairs from our 4th floor apt. There were a few minor scrapes, but it's to be expected when moving. Great overall.

    Rating:
    Alison G.
  • Professional, quick, on time

    Rating:
    David C.
  • Mike and Deric were awesome. Kuddos to them for moving a difficult couch through a difficult space. The move went smoothly and I would definitely recommend them to anyone.

    Rating:
    Jimmy P.
  • They were able to accommodate my request to unload 6 hours earlier than I scheduled and were punctual. They were careful with my stuff. They were polite and professional.

    Rating:
    L. Nichols C.
  • Very fast, considering they had to go up 3 flights of stairs. They did a great job of safely fitting everything into our UHAUL truck. Nothing was damaged during our cross-country move. Excellent job!

    Rating:
    Stephen W.
  • Zach and his partner were awesome.

    Rating:
    greg m.
  • they arrived late but the 2 guys were really great workers

    Rating:
    raymond j h.
  • Excellent job done 5 star for everyyhing, cannot find better people than these, zack kevin best team ever

    Rating:
    Purvish M.
  • Ray and Kevin were excellent! They arrived early, took care of our belongings, packed our U-boxes quickly and efficiently in spite of the rain, and were very courteous, respectful, and professional!

    Rating:
    Julie P.
  • They were SUPER fast and packed everything really tightly! Thanks so much for your help!

    Rating:
    Diane R.
  • Frank and the team are hard workers and are careful to keep your belongings safe.

    Rating:
    Robert A.
  • Fast, efficient and friendly. Thanks Ray and Zach

    Rating:
    Samuel T.
  • great service

    Rating:
    Dirk S.
  • We were completely impressed with the professionalism of Zack and Ray. Job completed within the estimated time, to the minute. Have already booked another move.with the company.

    Rating:
    Robert S.
  • The two moving helpers were very friendly and efficient.

    Rating:
    Lisa K.
  • Awesome guys. They were quick and careful with our stuff....and it was even raining. Very satisfied.

    Rating:
    Jonathan R.
  • Best movers I'vs ever worked with. Did an incredible job packing our truck, making sure everything was loaded with care. Courteous and respectful, they were a pleasure to work with. Highly recommend.

    Rating:
    Joceline A.
  • overall very satisfied

    Rating:
    gianni p.
  • The movers were prompt, professional and great at their jobs. I would definitely recommend them.

    Rating:
    Kathleen O.
  • Zack and Ray were phenomenal! Could not have asked for better movers, they alleviated so much stress and were so professional. It was our first time hiring movers and it could not have gone better!

    Rating:
    Shannon G.
  • Our movers On the Move USA were great. Zack and Ray were professional, diligent, and easy to work with. They were careful with our belongings. We cannot recommend them enough!

    Rating:
    Golden M.
  • Communicated well, on time (early actually), very professional, and hustled to help me meet a tight deadline. Zack and Ray were great!

    Rating:
    Rob F.
  • Took charge and knew exactly what to do. Excellent workers.

    Rating:
    Graciella L.
  • The movers were very polite and called when they were running late. The apartment was 5 stories up and they did a great job moving the furniture....some of which was very heavy.

    Rating:
    Anne A.
  • Smooth transaction - no problems whatsoever.

    Rating:
    ELAINE C.
  • My movers were Frank, Zach & Ray. They were quick, courteous & careful with my belongings. I would definitely recommend them!

    Rating:
    ELAINE C.
  • These guys are above and beyond the best thing about my uhaul/ubox/moving help experience. They were friendly, on their game and even made me laugh during one of the most stressful times of my life.

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    Maggie G.
  • I knew that my mom's move would be extremely stressful for several reasons, and Ray and Zach were totally amazing. They put me and my mother at ease, they worked so hard and they did an amazing job.

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    Caroline C.
  • They were great, I would recommend them to anyone.

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    Arthur P.
  • Excellent, professional service - on time and speedy

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    Dorothy P.
  • Things couldn't have gone better. They exceeded expectations, were extremely helpful, efficient and friendly. Would definitely recommend using them to others.

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    Ira A.
  • These guys were so awesome! Friendly, punctual, professional, and lightning fast! I would recommend them to everyone. They made such a great effort to accommodate all of our needs.

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    megan c.
  • Our movers were Frank and Mike. I cannot say enough good things about these two men. They showed up on time, were extremely helpful and went above and beyond in their efforts during a snowstorm.XLNT

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    sandra s.
  • This was an epic fricking disaster. While I appreciated the fact that both my moving helpers were very kind to me, they were bickering and fighting and swearing at each other. Not okay.

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    Lauren D.
  • Both guys knew what they were doing and worked as a team, I'm glad they were the guys that did my load. I would recommend your company to someone else in my situation.

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    Gregory J.
  • Second time using company (only for truck loading this time), everyone was on time and the truck was loaded quickly, thanks

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    Aaron M.
  • Both movers did a good job of dealing with different obstacles throughout the day. I was happy we finished the move in the allotted time. I may need to use these movers again for an upcoming move.

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    Aaron M.
  • Frank and Mike were both extremely courteous and respectful of our boxes. They treated our u-box as though they would be the ones unloading it at the end. Would hire again for sure.

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    Amanda P.
  • Would hire again

    Rating:
    Amanda M.
  • After some confusion about the right pickup time, the movers were an hour late, for reasons that were never clear. However my truck was quickly loaded, and the office staff very friendly.

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    Brooke B.
  • Loading was quick and easy. Thanks!

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    Stephen S.
  • They were both very helpful, working diligently to ensure the ubox space was maximized.

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    Adrianna T.
  • I was extremely pleased with the men who were sent to help me. Shawn and Zach arrived on time, were friendly, worked hard and were always positive, even when moving heavy items. They were fantastic!!

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    Diane R.
  • The guy in charge was incredibly helpful and responsive. The movers who came to unload we're slightly late, but very courteous and did a good job carefully handling my belongings.

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    Alexa F.
  • They never called me to confirm my order. I asked the, yo bring a dolly (they were moving an arcade game for me), but they did a great job moving the machine and I would use them again

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    Aaron B.
  • These guys were great! they were polite, kind, careful and extremly helpful! Highly recommend!

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    Kirsten N.
  • I'd definitely use this company again.

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    john e.
  • Very happy with service

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    Lorraine B.
  • Great service on time and careful with belongings.

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    Lorraine B.
  • Thank you guys! It was perfect job and very friendly! Definetely ask for next move again!

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    taro f.
  • Frank was a real pleasure to work with. He made my life easy considering we were dealing with our home being devastated by hurricane Sandy. Excellent service and very great personality!

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    Nancy P.
  • Frank and Mike were absolutely fantastic and worked straight thru lunch to get the job done. They even helped me put together my bed at the new place and re-hang a door at the old place. Awesome job!

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    Heather S.
  • We hired Frank and his crew to move out of NY to CT. They worked fast and cared for our things just as we would. They did this all hours before Hurricane Sandy hit. These guys are the absolute best!!

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    Darryl C.
  • Frank and Mike are wonderful!! I would recommend them to anybody without any reservation!

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    Yun Z.
  • The two gentlemen who helped with my move did a WONDERFUL job. Very professional and even offered to help assemble my bed for me!! Definitely above and beyond. Thank you so much!

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    Alyssa R.
  • Frank and Joe were awesome. Friendly, accomodating, and professional, I couldn't have asked for a better experience.

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    Lee B.
  • satisfied

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    david k.
  • Frank was outstanding. experienced, crazy friendly, went out of his way to do the job right, and do more than he needed to. his level of motivation alone was rather a wonder to my sedentary self.

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    Ian D.
  • I have never had more fun during a move, I had extremely heavy items and the driveway was getting dug up and these guys were awesome, I would reccommend using these guys to everyone. OUTSTANDING!!!

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    Donna O.
  • Once they arrived they were consummate professionals. They shared their expertise about moving and how to pack the truck and they worked hard the entire time they were with me. Good job!

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    Brian L.
  • Great job! Took a little longer than two hours, and they seemed a little confused about what I had booked them for (they thought I was going to have them unload the truck too) but overall went well!

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    Blythe M.
  • Mike and Eric were great!

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    Peter T.
  • Very positive and very impressed - - not only will we work with you again, we will reccommend you highly to others.

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    Alma B.
  • Frank was proactive in confirming the job a week before it took place and despite a small delay in sticking to the timetable we'd planned on, he & Eric did a tremendous job on my move. Recommended.

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    Jeff D.
  • Eric was one of my moving helpers and he was very pleasant and professional. I appreciated his assistance.

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    Maureen P.
  • Frank and Eric were very professional, on time and worked diligently (didn't even take a water break) and stayed an extra hour even though they had another job soon after. would reccomend them.

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    Jim M.
  • Frank and Mike were pleasant, helpful, and respectful of my property. I would recommend them to family and friends.

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    Therese M.
  • These guys were absolutely the best! I am so happy I chose to go with them. On time, professional, an absolute pleasure to work with! I can not say enough! Thanks again Frank, I will be calling again.

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    Kieran M.
  • Frank was excellent. He communicated with me promptly. He changed his schedule twice for me. I mean anything. He did handstands to provide excellent customer service.

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    maria b.
  • Frank and his guy were great. He explained every bit of the move and packing to me. He seemed to care about what he was doing

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    Kenneth Warren W.
  • These guys were great! They arrived early and finished the move incredibly fast, and with a great attitude. They really made this move easy. I highly recommend.

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    Emily H.
  • Excellent crew. Frank was great at communicating expectations and throughout the loading process. Moved quickly and were very careful and thorough. Would absolutely recommend to anyone.

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    Ryan A.
  • Due to the fact I needed a mover within 24hours, Frank had to come out alone to move the remainder of my belongings. He was there by the time specified and did an awesome job and was very friendly,

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    TANYA T.
  • Moving helper did an excellent job. Help to protect the furniture, listened to our concerns.

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    wayne l.
  • Frank & Eric stepped in at the last minute due to my previous movers bailing. They were professional, fast, nice and I've never met anyone who could pack a truck better. Everything arrived perfectly!

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    Kelly g.
  • +Professional and did an excellent job packing the truck. +Took good care of my belongings -Showed up late. First person showed up 45 minutes late while the others were over an hour late.

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    Anil K.
  • Handled my items with care, I think this is the first move that I have not had a single item get damaged/break and they did seem to care that I knew they were going to do their best.

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    Ryan J.
  • Their van broke, 2 hours late. Worked their butts off to load the truck, great job. Stopped to help another job before unload, 6 hours late. Overall, they had a ROUGH day, got the job done.

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    Ryan J.
  • Frank and his crew were pofessional and went above and beyond. They did everything that was promised plus more. I would recommend them to anyone needing a moving company.

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    Herbert T.
  • the movers were very professional and organised and helped to fit our entire packages and boxes so well and they were very fast.

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    Sriram K.
  • Mike, Eric, and Frank were such nice guys and did a great job. There was a slight inconvenience due to my misunderstanding about something but, the guys got the job done. Thank you! So sorry again!

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    John D.
  • Frank and Phil were a fantastic help. They figured out how to move my large sofa up stairs without one mark. They knew exactly what they were doing, and were extremely pleasant. Thank you again!

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    Kelsey R.
  • The guys were very quick. My only complaint was that they approximately 6 hours late, which is extremely frustrating on an already overwhelming day.

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    Robert E.
  • My movers were great! They carefully packed all of my belongings to make sure nothing was damages. Would definitely use again.

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    Lisa A.
  • They did a very good job with the actual moving even with the trouble getting the larger pieces out of my old apartment. Only complaint was having to wait 1 day to unload. But they got it done.

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    Jason B.
  • Frank and Jacques were true professionals. We moved a very high-end dining table and buffet; they took complete care & packed our truck with expertise, wrapping the furniture for complete protection.

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    Darrell O.
  • Showed up late, double booked, basically too busy.

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    Clay E.
  • Frank was friendly and helpful. Stain left on couch, he tried multiple times to get it out. I had to pay for materials though and it has not come out. Nice guy, bad situation. Stuck with stain.

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    Eric I.
  • WHY'd movinghelp pick helpers from beyond the Holland Tunnel to Parsippany nj on worknight. Driver made HUGE attempt to be on time talked via text/phone.. Came too late but did jumpstart my car

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    Carol A H.
  • WHY'd movinghelp pick helpers from beyond the Holland Tunnel to Parsippany nj on worknight. Helpers made huge attempt to be on time - kept in touch via text. Came too late but did jumpstart my car

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    Carol A H.
  • Did an awesome job! EVEN IN THE 100 DEGREE HEAT! They never stopped. Will use again!

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    jameson w.
  • Everything was done efficiently and professionally.

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    Margarita S.
  • Everything was great. The guys worked very hard and very quickly. If I have to move again (which I might) I will definitely call Frank to help with the move.

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    Steven F.
  • On time and very good service. Both Frank and Jacques were great guys and enjoyable to be around. Would definitely recommend.

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    Brian V.
  • It was a last minute order on my part, and we couldn't get schedules to line up. But they were very responsive, thank you!

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    Yonwhei L.
  • Both of the movers that helped us on moving day were fantastic. They went above and beyond what they were supposed to do and were very courteous. Great job!

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    Carlos C.
  • Mike and Anthony were courteous/professional. They took care of my furniture loading and unloading. The job took an extra hour to complete but that was due to building issues. Would use them again.

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    giancarlo t.
  • This team is excellant. Great customer service. I knew where they were every step of the way. They were on time and ready to work. I will be using them in future if needed and referring them out.

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    Graceann B.
  • Frank and the guys at on the move USA did an absolutely fantastic job! The move was quick and the communication excellent. The team was experienced with uboxes and knew how to pack efficiently.

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    Ashton H.
  • The lazy people I ever seen

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    Noor M.
  • This was my first time hiring movers and I am extremely happy I did so. Frank and Jacques helped me move out of a 3rd floor apartment and worked tirelessly for the full amount of time.

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    Max S.
  • Outstanding, don't believe bad reviews, those people probably haven't actually worked with these guys. They deserve a 5 star rating.

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    Lee B.
  • Frank and his team are very good at what they do. Highly recommend them.

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    Brian G.
  • Frank and Mike were phenomenal! They loaded from a three-story walkup, and unloaded with lightning speed. Professional, polite, and very friendly, I would recommend this company without reservation.

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    Natasha B.
  • They went above and beyond to do what was necessary to get the job done. I would definately use them again.

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    Anthony P.
  • They did a good job with our packing needs (made a bunch of custome boxes, etc. Unfortunately they got stuck in over an hour of traffic making them very late.

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    Inderpal S.
  • The movers were extremely efficient, and professional. Their help was invaluable and helped me get the truck loaded to maximum capacity while keeping a great attitude.

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    Nicolas V.
  • Mine was a last-minute move and unfortunately we weren't able to line things up quickly enough. I'd rely more on the other reviews of actual moves, which seem solid

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    Douglas M.
  • Top notch movers. Thanks for all the heavy lifting and being pros at what you do. They're not only great movers, they're good people.

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    Kevin S.
  • Frank was a very nice and helpful man. He knew what he was doing and made the moving process much much easier.

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    Christopher K.
  • Frank took excellent care while driving our moving truck. I really can't say enough about Frank and Caesar. They by far exceeded all of our expectations!

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    Timothy C.
  • Frank and Caesar were outstanding! They were both extremely professional and really a pleasure to work with. My fiance and I highly recommend them!

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    Timothy C.
  • Very helpful. Frank was great!

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    Melissa L.
  • The team was a great help with the move.

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    Susan F.
  • Frank and ceasar worked diligently to squeeze all of my stuff into my truck. They worked fast with the timeframe alotted. Thank you so much, definately will recommend to anyome that needs help!!

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    Jessica L.
  • the best experience i have ever had with a moving company! would highly recommend to anyone.

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    Malika F.
  • On the Move USA did a a great job unloading my truck and communicating with me before arriving. They arrived early and unloaded everything quickly.

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    Jerome B.
  • Most efficient, friendly and helpful move ever. I'd recommend Frank and his team over and over. They were on time and went out of their way to help with all the 'little things' that are so important

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    William W.
  • They were life savers during a stressful move.Their positive and pleasant attitude and diligent work saved the day!They agreed to move us on Mother's Day after the original mover we arranged cancelled

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    Joan S.
  • Frank was very helpful and efficient. He made sure for a smooth delivery and loading of UBox.

    Rating:
    Sibasish A.
  • The mover did a great job in spite of the absence of the second person scheduled who did not show up. Lots of hard work and hustle to finish on time.

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    Warren L.
  • My driver was super professional, showed up early and handled transit very smoothly!

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    Flora G.
  • Best money ever spent. Movers were friendly and professional!! Highly recommend

    Rating:
    Flora G.
  • Had Change of plans move was cancelled

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    Kevin G.
  • Thank you for making our move easier!

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    Luz S.
  • frank was fantastic ...super fantastic ...THANK YOU

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    shervin a s.
  • They were complete gentlemen, made my moving experience a pleasure, if need be I would definitly refer them to others, Very pleasant individuals. Thank you so much !!!

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    Gail B.
  • Wow, I can't say enough about how wonderful it was to work with Frank! Promt, courteous, professional, and handled my furniture as if it was his own. I highly recommend him!!

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    rosemarie s.
  • Frank and his people were EXCELLENT. He went above and beyond for us and made a potential challenging situation work out perfectly.

    Rating:
    Trudie T.
  • These guys were the best movers I've ever hired.

    Rating:
    louis k.
  • Excellent

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    Dariusz M.
  • I highly recommend all two of helpers. They were so hard working, professional and devoted their's job during my moving.

    Rating:
    Dariusz M.
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