Jay Hilo Last Second Movers
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Customer Reviews
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Jay Hilo's team came to our rescue when the night before our move Moving express tools cleaning services cancelled on us with almost nightmarish communication!! You can imagine our distress 12 hours before our move, we booked Jay Hilo and that was the BEST DECISION EVER- Great experience working with Josh and Daniel. They were professional, had great attitude, helped optimize the space in our ubox and were great with making adjustments. I would highly highly recommend them for any packing and moving needs. They were real lifesavers and a god send!!
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Although they were a bit late, they provide great service. These gentleman worked hard and loaded the truck perfectly for our long distance move. Nothing valuable broke which kudos to them. I appreciate the service and I would hire them again.
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Great service!
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Very helpful and polite. Showed up on time and worked until the job was done. Would hire again!
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The guys were extremely helpful in maneuvering through all of the rooms and really helping maximize space on my truck. I had a lot to pack and very little help. I already knew I couldn’t do it alone, but they truly lightened a pretty heavy load. I’d definitely hire this team again.
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Josh and Xavier were hard workers, funny, and very courteous. They went above and beyond to get my sofa bed couch into the house, they removed one of my front windows as the couch would not make the turn through the vestibule of front door.
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The 2 guys who did the loading of my items were very thorough and completed job quickly. They were very friendly and on time.
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When I tell you amazing professional on time they unloaded the items off my truck in a timely manner they made sure everything was in each room I mean excellent communication. Please use Jay Hilo moving company you will not be disappointed.
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I was impressed Jay Hilo Last Second Movers and their team of movers. They showed both great professionalism and attention to detail. They made my move easy and less stressful.
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Very helpful. Would definitely recommend.
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The movers worked very efficiently, transferring items from the storage unit to the truck. At the same time, three other movers were helping a nearby couple. The difference was clear and shocked me. Our movers didn’t waste a single minute, while the other team moved slowly and inefficiently.
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Professional team with extremely high efficiency. Much better than my expectation. This is my second time to hire them.
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Great service
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Awesome service! Book 2 hours. Done 1 and a half Thank you
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five star service!!! so grateful. had timing disasters with the move but they were so understanding & once they arrived the guys were awesome as well. THANK TOU!
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The mover were an hour late but apologized for the mix up and brought extra ppl to help. It was completed in half the time.
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Called multiple times. Said they would be there at certain time then delayed and stopped answering calls. TERRIBLE SERVICE!
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Booked over a week ago and emailed the company to confirm because moving date is near. They respoded to say that they would be reaching out but never did. Now I have to find another company to be sure I'll have movers.
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All my stuff came damaged. So many items were chipped scratched, dents and bent. When I raised an issue with u haul , they said loader did not load properly and did not use rug pads at all.
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Absolutely wonderful. Crew was super efficient and did a great job finishing up the work. They accommodated my requests very diligently. Will definetely calling them next time when I need help
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Josh and Robert were awesome! Very friendly and professional. They moved swiftly and made sure everything was placed securely. 10 out of 10 would highly recommend!
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Moving helper unavailable
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Great service, super fast, friendly. The uhaul was backed efficiently and I would absolutely hire them again.
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Communication was prompt and kept me posted on the time of arrival. They arrived on time and did a walkthrough of the stuff to be loaded to 20 feet u-haul truck. They completed loading all of the items by 2 hours without any damage to the walls or the furniture. Will definitely reach out to them for future help.
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The movers was an hour late when they called me at 1pm and stated they was gonna be additional 45 mins late . Talked to the manager he said to go through moving help to cancel and he apologize for the inconvenience
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Thank you for all of your hard work! This team was amazing! Everything was organized so well and they were very professional.
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I recommend Jay Hilo Last Second Movers. they were really fast with my boxes etc. great communication they answer all my questions and concerns. GREAT COMPANY.
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No contact from movers, unable to reach
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Dale and Dallas are very proficient and professional. Arrived ahead of appointed start time and were ready to get started. Both worked very hard while keeping a great work attitude. One of the best!
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Called and was not on thier schedule
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Great guys, incredibly skilled at completely filling the truck. We got done WAY sooner than i thought, cheers!
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Very friendly, professional, and efficient. We had a larger truck than needed, but they were able to pack everything in neatly. Would highly recommend!
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Joshua and Xavier were wonderful. I wish they could come to South Carolina and unload the U-Box. I would recommend them to friends and family. Tip was given before they left.
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They were experienced movers and very efficient during the move. And they treated everything in a careful manner. I would definitely recommend them if anyone else who wants to move.
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Great Communication! Arrived On-Time Fast Movers!
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Is it possible to change the date to today noon please?
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Great employees, very friendly and punctual
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The service was quick and easy
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They loaded the truck quick and efficient. Definitely recommend for a stress free move! Thank you!
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Two tired workers took way longer, lots of breaks, just not able to really help as much as we had hoped. We paid nearly $1,000 to move our own stuff.
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The 2 helpers were good. They loaded the truck in good time. My only concerns are that upon unloading the truck there were 3 pieces of furniture that was damaged. My nephew was helping them with loading so I can't say it was definitely your helpers that did it but I can say it was between the 3 of them not stacking the furniture right. Otherwise it was a successful move.
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Awesome help!
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They are on time and start their work right away, way to go guys!
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Josh and RayRay were AMAZING. So friendly and respectful. They were fast and efficient. These two worked their butts off to finish in time. I would recommend this company to anyone and everyone!!!!!
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Unable to confirm
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On time fast and efficient!
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I requested movers for 1-130PM, I was called at roughly 130PM that movers wouldn’t be there till 3. Movers showed up at 3 and were only needed for 45 minutes so the 2 hour payment is something I’d like to discuss. Additionally during the move the movers broke my dresser and components of my bed frame. I would like to speak to someone to discuss reimbursement for my damaged items and discuss the payment for the movers. Call me asap please.
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Movers are booked out and can’t come the day requested.
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The Jay Hilo team was very helpful during our move. Definitely would recommend them again!
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These guys are awesome!
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As soon as I met Greg and Xavier I knew my move was going to be easier. Jay Hilo knows how to get the job done. Thank you for all your help.
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Josh & Delvon were the 2 person 2 hour team to load our 2 bed 2 bath apt unit & some items from storage close by. They were late by 30 minutes, arriving at 10am. After their arrival though, they were polite, respectful towards us the customers. They were efficient and quick with moving the household items down the corridors, elevators and into the U-Haul, without any damages to anything. They did not make any fuss about going to the storage unit close by to pick up and load additional items into the truck. Josh and Delvon are smart, friendly, strong, effective, efficient movers. Speed of moving 9 on 10 (they are uncle-nephew, they can get chatty). Punctuality 7.5 on 10. All other criteria that anyone can think of, I happily and gladly give them perfect 10 on 10s. They were not clock watchers & offered to load more things from storage, but due to my time constraints, I stopped exactly at 2 hours. I'd hire Josh, Delvon, & Jay Hilo Last Second Movers again.
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We settled the delivery time is 10 am, but they came at 11.30 am. They came late, but honestly, they did a great job moving my stuff. They protected my fragile stuff using the pads and stocked the box really well to save space. The total time for 2 boxes moving was around 3 hours and 30 minutes. Just for other customers to have a sense of time that you would need.
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Dallas and Mike were nice. They arrived late and the load was slow and chatty but the unload was quick. I feel they sacrificed a bit of care with speed, however. Dings and scratches were obtained on the unload. Spoke with customer service and they were helpful.
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I will ONLY move with this company. 2nd time using them and I am VERY pleased.
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Very professional movers, packed our boxes and furnitures really well. Highly recommend
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Great help and 2 cool guys
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When our U-Boxes we’re not delivered on time, the Jay Hilo Last Second Movers team was great about working with us to reschedule our moving help.
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The guys were great! Fast, kind, and very communicative. They worked tirelessly on a hot and humid day. Really recommend.
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Friendly guys. Went out of their way to make sure everything stayed in good shape. Would recommend
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The movers arrived on time, loaded my truck very efficiently and neatly, and were very professional.
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Absolutely incredible!!! Josh is the Tetris champ. Definitely ask for Ray Ray and Josh as they are very hardworking and extremely accommodating!
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Jay thanks buddy
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Great guys! They were about 20 min late, but unloaded the UHaul with time to spare on the 2 hour limit.
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The workers were laughing and joking as they walked away each time I gave them instructions on what to put on the truck. Not professional.
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Xavier is the man!
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Efficient, friendly, smart about moving!
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Friendly, helpful
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Josh & Ray were friendly and helpful. They moved in an efficient and timely matter! They were knowledgeable about maneuvering large items and handy with their tools during disassembling and reassembling. Would recommend.
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The movers were over an hour late. Noone called to notify until I reached out asking if they are coming and what is ETA. One of the movers was extremely slow and had a terrible attitude. I ended up helping loading and offloading the truck to speed it up. Definitely will not be using this company again.
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The guys were professional and worked quickly but one of my items was damaged because of how they packed the truck. A little disappointed but overall good service.
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Mover did not show up for the job. Initially confirmed the job on Friday for 3pm. Movers were contacted at 3,350, and 430 and never showed up.
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Great help! Friendly service and worked quickly!
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Workers were professional, and Prompt.
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These 2 men went over and above my expectations! Nothing was impossible for them and they completed their work most professionally, yet each was very pleasant and personable! I highly recommend this company and I would use them again in a heartbeat!
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Good packing, but not very efficient. Took longer than expected.
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We booked them to unload a 16 ft truck. Our townhouse has a set of steep steps going into the house and a set of stairs with a tight corner going up to the 2nd level. The movers were excellent - quick, very careful with the furniture, no dents, dings, or scrapes on the furniture or the walls and floors. They were very professional and kind. I will definitely be booking them again.
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Thank you for always communicating, thank you for everything. Joshua & Brittany were professional, friendly and once I introduced myself, they continued to use my name as we worked and with others that worked with me. They handle my property like it was their own and I really appreciated both of them more than I can tell you. Gave tip before they left. Thank you and my GOD continue to watch over you and your families!
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Great service.
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Movers were great, only issue was they were late but they brought on more guys to make up for it which was awesome.
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The guys were very thoughtful and methodical with arranging my stuff to make sure it all fit safely and securely in the truck. Couldn't have done the move without them!
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Moving helper was unable to come at time requested
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I could not be happier. They were flexible with my needs and timelines. Thanks guys!
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Movers arrived around the time quoted. They were very good with loading the furniture. The unloading process went differently. One mover was on his A game, the other mover not as zealous during the unloading process, which may have contributed to us having to pay for an additional hour. We also pitched in to help, to get the job done at a reasonable time. If not for that it would have gone smoothly.
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Josh and Ty was amazing, Got started right on time managed to get the bulky items out way with no problems. If i could give them 10 stars for everything I would.
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2nd time with using this company. Professional and fast workers. I was concerned that all my stuff wouldn't fit in the truck but they made it happen. I recommend this company.
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I recommend Jay. He showed on time, contacted me so I wasn't worry that he wouldn't show and did a great job.
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See above
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The team was professional and I will be using them again. Everyone worked as a team and was concerned about how felt about there work. Excellent!
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They took apart my bed but didn't keep track of the hardware so upon delivery the bed and mirror to the dresser are not together. They left the dresser in the upstairs hallway without the drawers. When I tried to put the drawers back in they no longer fit. Despite all the boxes being labeled they refused to put them in the floor they belonged and left everything on the main floor of the town home including furniture that belonged in the basement. They advertised that they disassemble and reassemble but looked at my elliptical which can be taken apart and refused to take it to the basement. My piano is coming and there's no place to put it. The 2 man crew informed the owner upon arrival that it was a 3 man job. Hours later no one else arrived. I was charged for additional hours that it took the 2 man crew to complete the job. I ended up helping unload along with my son. Would NEVER use them again.
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Very quick, efficient, and careful!
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The movers showed up 1 hour late & left 1 hour early. There was little to no communication about when they would arrive (scheduled for 10;30pm & showed up at 11;30pm). There was absolutely no communication that they left. They literally left my couch in the stairway & left with no communication. When I called the supervisor he claimed it was because the couch would not fit through the door. We were able to get the couch through the door within 5 minutes of them leaving. The only thing they did was move my big furniture. Everything else was done by friends & family members. I did receive a refund for the last hour since I paid for 4 hours & they were only there for 3. They also brought no packing materials even though I paid for packing (they also did no packing).
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Movers showed up on time and were very professional.
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VC and his team were great to communicate and work with. Friendly and considerate of all the moving items.
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Movers arrived over 30 min late. The move was completed within the reserve time.
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Arrived about 20 min late without notification, but worked hard and loaded the truck well.
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Great
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No service available for date needed
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They made it happen
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The Moving Helper was not available during the time that I booked the service for - 7/29/22 morning
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Professional and really quick!!!!!!!! Thank you
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Quick and efficient, very helpful during our move out / move in process.
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Quick and efficient, very helpful during our move out / move in process.
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Great group of guys that were able to efficiently get all of our stuff packed into the truck. They were careful, didn’t break anything, and had a system in place that clearly showed that they knew what they were doing.
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Fast and professional service. Would use again.
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My two helpers were great. Showed up on time and went right to work. Finished everything in two (2) hours.
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Movers were late, no apologies for that when they arrived. In the past I’ve had movers show up at least 10 min before To assess the situation so they can begin on time and value the money your’re spending. The movers were great at packing once started but no one set a timer, which would keep us on t
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Not available
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Movers were on time and helpful.
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Unable to move me
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These guys rock!!! They wer absolutely fantastic. Moved everything and we had tons of boxes. They were all so polite and took such great care of our things. The truck was packed perfectly, zero wasted space. Would definitely recommend and use this company again!!!!
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Good work, really quick paced
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Will be using services again. They are very efficient and helpful.
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They were not able to accommodate the time period in which I needed them so I had to get other help and move the stuff myself.
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They were thorough, moved my 2 bedroom apartment in 3 hours to a third floor apt. Very professional. 10/10 recommend.
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The movers showed up 45 minutes late. Poor communication. They also didn't finish moving everything within the time window we had at the apartment. Based on my experience with them, I would not recommend this company, unfortunately.
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Did not show for second half of move
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Tipped cash
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Communication was good for time of arrival. Of the two helpers that came, one was very helpful and the other did not appear as motivated to carry the heavy things, but overall our move would not have been possible without this service.
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Great service, very knowledgeable and helpful.
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Appreciate their hard, fast work that came with a sense of humor. I would use them again and highly recommend them. 5 Stars.
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Great team!
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Last second movers for sure! Called them the night before the move and the dispatcher said “no problem.” The dispatcher called me in the morning to give me an ETA, and shortly thereafter the two gentlemen arrived right on time. They made quick work of a 15’ U-Haul and a 2.5 story climb! Very prof
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I spoke with Jay yesterday and confirmed my time for the morning. The help will not arrive until late afternoon due to overbooking
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Organized, Quick, Professional and Friendly. What more could I say?
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Awesome job, arrived on time and got the job done.
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Excellent job!!
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2nd time using Jay Hilo, and second time being thoroughly impressed. Guys were on time, and they worked quickly and efficiently. Still highly recommend.
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On time and very friendly movers. I will definitely use this company again we had them for two hours and they were done in 1 hour. :)
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The guys showed up 2 hours late due to another job running long. No problem, we adjusted and recovered nicely. Great service, friendly, courteous young men working hard. I would recommend Jay Hilo Movers to anyone, and I would definitely use this service again when I decide to move.
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Very courteous and capable movers
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They were late and not professional at all, also they were too slow on moving that I had to move the rest of the stuff myself before the loading dock was scheduled to others.
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The gentlemen were quick and friendly. I would definitely use this moving company again!
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I reserved a 15' truck then changed to a 10' at the last minute. My mistake! Movers were not professional however...one on his phone 25% of the time, and neither had a lot of patience or knew how to cooperate and follow instructions to satisfy the customer. I did not get as many items moved as was p
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Movers were good, just need to know some items can never touch the ground.
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VC, SAMMIE, and Mr. T were amazing! They were super efficient and worked well together. I had a 20ft truck and they moved it in 2 hours as well as put my beds together. I am truly grateful!
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The two movers were polite, fast, and handled our belongings with care. If I move again I will give them a call and if Tavon & David are available would love to work with them again.
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Movers unable to fulfill job
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The guys were absolutely amazing! They arrived on time and ready to work. They handle my items with care and was very careful. I will definitely use their services again!
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The price is good but the company did not call or text before the moving date. I almost thought they may not show up though they did show up later. I am grateful to get things done eventually but I was worried if we will miss a very important deadline. The owner should do better in communication in
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If you can request a team, request Jay and Daquann!!! Excellent movers! Careful, professional, respectful of surroundings. Great experience with this team!
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movers did not show up. I tried calling several times - went straight to voicemail and the mailbox was full
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They were incredible! They had our entire u-haul unpacked in AN HOUR! There was a huge storm and traffic so they sent an additional few movers to help ensure we had everything completed on time. Would 110 percent use them again!
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Contacted them twice. Left a VM 1st time last week, no call back. Called again today and their VM is full.
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The arrived about an hour late. I did receive a phone call saying they were running late but that they would arrive within a half hour. The completed the job quickly but required coaching on how to move large items
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On time and professional. Crew was very efficient. Highly recommend!
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No complaints. They were careful moving items in and out and I definitely appreciated. It was extremely hot, but they didn't miss a beat. Would definitely recommend.
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they called and said they didn't have any people available to help
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The mover called and told me one of the guys’ mom died last night so they couldn’t come.
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These guys are the best! Have used them 3 times now. Always on time, professional, and really care about their work.
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Mover did not arrive for the job. Spoke with them on the phone and agreed to cancel.
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Excellant service. Will be using them again.
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Greg and Reggie were both team players and totally went with the flow despite our being late moving up from DC. highly recommend!
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The guys were very respectful and helpful I really appreciated all their help
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Very easy move. Helpers were quick and efficient. I would use their services again.
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They were still working another job at my scheduled time.
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Greg and Xavier wasted no time getting my move done. Hard working men, management was understanding when my moving truck was hours late. Would definitely use again!
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Overall quite happy with the service. Ordered moving help from Jay’s on Friday night at 11p, after finishing packing (ten boxes, four suitcases, five furniture items in a 10’ UHaul), for the next morning. Even that last minute was ok! Jays team was fairly responsive leading up to the time and flexib
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I very much appreciated the short notice help they were able to provide, especially during the extreme heat. The guys did great getting most of the big furniture pieces loaded and unloaded, but I was a bit disappointed with how much stuff I still had left in my apartment after the 3 hour reservation
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Vm box full
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Movers were very friendly and efficient! Loaded everything into the uhaul box within an hour and got everything to fit. Great communication before move and day of. Would highly recommend!
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On time! Great job!
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The movers were so helpful, came on time and were so careful when loading and unloading the furniture. They were kind and professional, and very efficient. I’ll definitely be using their services for the next move.
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Movers Greg and Xavier were fast and professional. However there’s lack of communication with whoever the owner is. I had to reach out a few times to confirm my reservation. And push my truck rental time back because he couldn’t get no one to me before 930am.
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My helpers were fast and efficient and got done a full hour quicker than I projected, saving me money. I recommend Jay Hilo Last Second Movers for your move.
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Confirmed with Provider
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Excellent Service!
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They never contacted me.
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The movers never contacted me.
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Professional & nice movers. I will definitely hire again.
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LEft a VM and text and they never got back to me to confirm move.
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Busy crew! The communication before the move was lacking but a phone call is best to reach them to confirm. They called and confirmed the move, the morning of, and informed us that Greg & Xavier would be working. The guys were great to work with- they totally tetris’ed the truck and were honest a
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Highly recommend this company. They answered the call and challenge due to a previous moving company not showing up.
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Mover called ans said they are unavailable
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Very professional, quick and efficient.
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I booked my move on the wrong date, I called them and they had 2 guys there to help a day earlier than scheduled. Really nice guys who moved things with care!
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A-MAZ-ING, they communicated their arrivals times, always made sure things were placed were I asked, and were so sweet and polite, not to mention incredibly fast.
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The 2 men seemed in a big hurry and were rushing the job, although we had plenty of time (30 minutes or so) left over. They didn't ask or wait to be instructed on 'where' to place items; just wanted to pile in one room. They should work with the owner more closely. Also, they proceeded to 'shove'
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The two guys were excellent and proficient. And my favorite thing was not one scratch or ding on the wall. I thought that would be nearly impossible but they did it.
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My move involved 3- 10x10 storage units into a 26' truck going to a basement apartment with an unforgiving path from the truck to apt. Do not be put off by the lower price compared to all the other companies that were available. There value is way higher than what they charge. I booked 4 hours know
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The 2 movers accessed the moved came up with a game plan and jumped right in. They did an outstanding job moving the 2 bedroom apartment to a 1 bedroom apartment in the same building in 2 hours. I will definitely hire from this company again
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Great work. Fast and very helpful!
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These guys were absolute rock stars and finished half an hour early. Thank you
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The moving helper could not get to the job in the time frame needed
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They are life savers
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We needed help loading a 15 foot moving truck and after reading comments for several movers decided on Jay Hilo Second Hand Movers. We were not disappointed! Xavier and Greg were outstanding!! They know what they are doing! Their skill, care and professionalism is what I looked for and exactly what
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They were AMAZING!
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Used Hay Hilo last year when we were in a bind. We used them again because they are terrific! If I could give them more than 5 stars I would!!! Love you guyd
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The crew was professional and efficient and did a great job fitting everything in the truck. I couldnt have asked for a better experience.
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Not available
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Your guys were EXCELLENT !!!! On time arrival...knew exactly what to do and how to do it...probably the best move we've ever made...kudos all around...??
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Great guys. Very helpful and accommodating.
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The crew was great, just didn’t get a lot done during the loading, the crew need more help because it was only 2 personnel and they at least needed 4
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The job had to be continued on the next day because there was not many man power to load the vehicle, the crew was great and very professional it was just a big job that needed more help to load
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The movers were not available to start at 8am.
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These guys were on point
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no show
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Professional and very fast! Would definitely hire again!
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Tavon and Marquis were very well mannered and professional. They performed the move quickly and carefully. I would recommend Jay Hilo Last Seconds Movers to anyone that needs these services. Thank you very much.
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Did a great job. Will use in the future
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Unable to assist
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Helpers
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The 3 man crew was on time and ready to work immediately--they worked non stop with minimal direction, however since 2 of the crew were high school age (which is fine--glad to see the young ones working) but they did need an extra bit of supervision to keep them focused on being careful . Perhaps a
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Took extremely good care of my furniture. Treated it like their own. Communication was excellent and were very flexible. I would recommend them to anyone! Excellent service and value.
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Greg and Jamal were both amazing! Very efficient and took care to not damage items. They were very kind and professional. We had a thunderstorm approaching and they hustled to help get our furniture and boxes in our home. I highly recommend them!!
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Such a great job that both guys made. Also, they arrived on time and finish the loading work in less than an hour. Thank you so much for your work!!!
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issuing VIP to rebook
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Excellent service from the three gentlemen who helped me unpack. The dispatcher (I believe his name was VC) was also very communicative and gave me updates on when the movers would arrive. We were able to unload two uhaul boxes in less than two hours. Thank you!
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The two gentlemen arrived around 30 minutes later than we had communicated, and broke one of the legs of my bedside table, but otherwise they were quite efficient - finished unloading my single U-Box within less than an hour, though I booked for 2.
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Three young guys emptied an entire truck in 2 hours. Very impressive. HOWEVER! None of them was particularly gentle with boxes clearly marked “fragile.” Some of my furniture has visible bang marks, which to be fair could be from the truck, but at least 6 or 7 objects were broken during the unloading
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Professional. Fast. Awesome Service!
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They was amazing. When I tell you in and out. We use less than my time frame. My family and I set back and relaxed and the movers did their thing. My next move I’ll definitely book with them. I’m recommending people also. They arrived 15 mins prior to my time frame, it was no in between breaks. Book
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We were so happy with our movers! They were very professional and did a great job! Helpful and polite and dealing with the company was great! Arrived on time.
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They did an outstanding job!!!
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Would have ranked a 5 except the guys didn’t wear their masks properly inside the house
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They were on time and did great work. I would recommend them to anyone.
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It was very hot the guys had moved two other families before they got to me. They were tired. They broke the front of one of my dressers he said he was going to report it. Needless to say I had to call someone else to finish the job. They are a lot more energetic and neat.
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We only gave them 3 hours notice and they showed up to help us unload a truck. They really saved us. They were fast and courteous, I would definitely recommend them to anyone.
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Excellent service! Definitely recommend. I had to abruptly change my move-in date and Jay was very understanding and able to accommodate. The movers were courteous and quick!
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Great help. Professional and courteous.
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Absolutely outstanding. These guys really are last second movers. After iMoversUSA failed to show up (see my separate one star review on them) last second movers came within 3 hours even though they had another job to do beforehand. The 2 guys who came got my whole apartment loaded in just over an h
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Even in this heat, the gentlemen representing this company were always smiling as they quickly moved my furniture upstairs!
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Professional, courteous and fast! Would highly recommend!
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Super polite and courteous movers! Fast response and always in communication. Took care of our stuff with great care. Can't beat the price. Will definitely use them again if we move again in the future!
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Great team, great communication. On time, quick, caring and accurate. I would hire again in a heartbeat.
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Excellent service and very pleasant to work with!
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Great young men and extremely helpful. The owner was accommodating when I had to change my move date and time. No complaints!
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These men were amazing! Polite, friendly, hardworking, and respectful of my neighbors as well as us. I have a lot of huge, heavy items, and they never once complained. They were beasts! Would hire them again in a heartbeat!
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The were courteous and listen to my concerns. But they moved rather slow.
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The helpers David and Xavier were great because they arrived on time, handled my property with care, and finished the job on time.
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The two men provided were fantastic! Attentive, prompt handling of the work assigned. I am very pleased with the work performed. Will definitely hire Jay Hilo Moving Services again!
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The Moving Help website says "Services provided include Loading/Unloading, Packing/Unpacking, etc." However when the movers from Jay Hilo arrived they said they didn't do unpacking so they just unloaded my trailer which only took about a half hour of the required two hours I paid for. I would have
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I don't have any knowledge towards this happening. This wasn't communicated to me from my team nor the customer when we discussed what was needed for the job.
Jay Hilo Last Second Movers -
We have used Jay Hilo Last Second Movers for 2 office furniture moves. We absolutely plan to use them for future moves. Great service. Fantastic people!
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Great work!
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The movers were great. Showed up on time. Very professional. VC was also great with the rd short time frame I needed (less than 24 hours). I would highly recommend them!
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Awesome job!
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They were unavailable.
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They were unavailable.
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Great service will do business again in the future thanks A+A+A+
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Fantastic gentlemen, really helped me out in a tight situation!
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I have not received any information from the moving company. No text, voice mail, email and booked almost 24 hours ago.
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Had to hire this company at last minute due to another company leaving me stranded with a mostly full truck and no help to get it unloaded. It was about 8 pm at night and he answered the phone. Man on phone was extremely friendly, told me not to worry he'd have a crew out to me the next morning t
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We appreciated the service that you provided.
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The people who helped us were careful, fast and strategic in loading and unloading our things. The only thing I think they need to work on is the communication with regards to time.
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They are expensive but worth it! Our guys were on time, friendly, and worked very hard to get us loaded and unloaded. I definitely would use them again.
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Hands down the worst moving experience I have ever had. I have moved multiple times with the same possessions. (a small one bedroom apartment and a couch). Each time takes about 20min to get the truck loaded. This time it took over an hour. The reason I got movers in the first place was so my dad di
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The guys showed great care when dealing with some of my fragile items. The only downside is that they charge you a minimum of 2 hours even if they complete the job in 20 minutes which I believe is unfair.
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The guys that came out to our house were amazing. Kept going until the job was completed. I will absolutely be calling them next time we move.
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This company was excellent! I had a last minute cancellation and they were able to step in and help me immediately. Their customer service was top knotch. I would absolutely recommend them.
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Movers were very professional, friendly and efficient. The job took longer than I expected but they didn’t miss a beat. My items were handled with care and properly organized. Awesome movers!!!
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Excellent
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Very professional and very fast. Very nice men! Will use again
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rescheduled
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The team that came out was fast and professional. I’ve never seen a truck packed using every each of space,They didn’t break or scratch any of our items. They disassembled my bedroom set and reassembled my set at our new home all without issue and within the time period I requested their services fo
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My movers were amazing! They were so quick & efficient—it took less than an hour even with treks down long hallways and several elevator trips! They were even accommodating when I was unsure of where to place furniture and kept asking them to reposition stuff.
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Talked with the owner of the company and told him the size of the place I was moving from. I told him I just moved in October and it took them 2.5 hours to move us. I needed his company to pack the truck and then unload the truck. I prepaid for 5 hours that should have covered the entire job. 5 hour
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After the customer complained about the job taking longer than he anticipated. I came to the job myself, worked 2 1/2 hours with the guy's. At this point the customer has a extra man that he wasn't charged for and the job still took longer than the 2hrs he was talking about. I told the customer that I wasn't convinced that his job was completed in the 2hrs he claimed it was in the first place.
Jay Hilo Last Second Movers -
Great service and professionalism
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David and Manny were wonderful to work with, helpful, efficient and careful with all items. I reschedule my original plans by 1 day due to weather and the company never missed a beat and these two were such a nice part of my move. My sincerest thanks and appreciations goes to them!
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Sean from Jay Hilo Last Second Movers was on time, easy to work with and very helpful. Would use this company again if needed.
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The movers were terrific. Very helpful. Very accommodating. Very courteous. Friendly. Adapting to our situation. Could not have asked for anything more!
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Greg and his helper arrived properly and ready to work, they were very courteous and respectful.
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These guys were beyond great. My third time using them. I recommend everybody to use them.
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DV all ways come thru this was our 2nd time using this company they came thru and moved our stuff fast with excellent customer service. Thank you guys your the best.
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They were so professional! Awesome helpers!
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David & Delvon helped us with our loading efforts today. Both were polite, careful with our furniture, and very efficient in their efforts. We would definitely use Jay Hilo movers again.
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Great customer service & professional. Called ahead to confirm & communicated with during the process.
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Even though the job was reserved a week prior, it was not posted until the day before to the mover's account. Even so, they were able to react quickly and come out a day early. Great job!
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The company had great communication and they provided an excellent service. The Team of Greg & Greg were professional, courteous and friendly. They were on time and did a wonderful job.
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The movers were on time, and assessed what needed to be moved. They had a game plan, and it was executed beautifully. They were very professional, and took care of our boxes and furniture. I highly recommend this company for your moving needs. Job well done!!
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They were absolutely fantastic! Super friendly and considerate of our belongings, very flexible on time, and they got everything moved for us in the time frame we set. I would 100% use them again or recommend them! :)
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Guys were great Arrived on time and worked very carefull and quickly. Very polite.
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VC the owner was extremely communicative and his men Greg and his son Greg were absolutely the best. They arrived early and just kept going until everything was done.
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GREAT crew! I would strongly recommend future movers hiring these guys!
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Communicated well week beforehand and closer to the date/time. Packed an impossible amount of stuff in a 15ft UHaul with room to spare! Pleasant and hardworking. Recommended highly.
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Wardell and his assistant did a great job of quickly and efficiently loading up a container for me. He took special attention to make sure the load was packed up neatly and evenly.
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Great communication and prompt and professional service. Would highly recommend Jay Hilo movers!
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Great but was very late. Communication was good about the late time. Careful moving my stuff. Very pleasant people. I would use them again.
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It was hot, 3 flights of stairs, load and unload. The guys kept moving and packed the truck perfectly all arrives in perfect condition.
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On time Fast Good guys
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I had to contact this company as they did not respond after 24 hours of me placing the request via the site. I had to contact them as to what time the were arriving. It was then I was told the workers names. then I had to ask were they were as they were late 25 minutes and it was about to storm.
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Movers were great and would definitely use Jay Hilo Last Second Movers again!
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These guys come prepared: drinks, music, moving blankets and great customer service. They moved fast and are experts when it comes to loading a truck. I am very happy with the moving crew!
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Uhaul failed to contact
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Greg and Greg Jr. did a great job. Their help was so much appreciated . Drew and Tom thank them .
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The movers we had were great. Got done a ton of work really fast despite the heat and the multi-floor move. They finished earlier than they were supposed to and made our move as easy as could be.
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Movers were 40 mins late. We were done in less than 3 hrs
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Movers were 45 minutes late and did not even bother to call and let me know. We hired them for 2hrs, but they took multiple breaks to play on the their phones which resulted in them only getting half of the stuff moved within the first two hours. And that point they complained that WE were not help
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Thank you guys!!!!!
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The gentleman were very professional and hard working.
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Thank you for your help!
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The movers were efficient and packed my truck in record time. When I arrived at my destination and slid open the back door, all of contents were still in place. I was very pleased with the overall service.
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These guys saved me! Arrived on time and got everything loaded up in no time flat! Courteous and helpful. Will use their services again.
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Jay Hilo is definitely one of the best you can choose! The owner himself showed up to be my “helper” for the load & unload on this in-town move. He showed extreme care with my belongings & and great precision when loading my rental truck. He even taught me several tricks of the trade when it comes
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The guys showed up on time, loaded the truck in a strategic fashion to ensure all my furniture fit in one load, and used the moving blankets I'd provided to protect my items. This was my 1st time hiring moving help, and I was very impressed with the service. Another great aspect was communication; f
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The two helpers arrived on time and were courteous, friendly, and professional. They worked efficiently to load my UHaul within the timespan I hired them for. It was so reassuring having them help with my move, and I couldn’t have asked for better service.
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They provided great, on time, friendly service. Definitely recommend!
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We were VERY thankful for the help that we received. The follow ups and communication were stellar. My husband and I would most definitely utilize the company again. Great job! Good business is hard to find!
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So great, I hired them twice! Thanks for a professional, quick job!
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Jay Hilo Movers were awesome! Would definitely hire them again. They were very flexible and considerate. Helped me with a last minute move of several pieces of furniture. Despite multiple issues with my Ubox delivery by UHaul, the movers were patient and extremely fair with the time spent while
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Super quick, friendly, and were careful with all of our belongings! Would absolutely recommend their service!
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The best experience! So professional and easy to work with.
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Great job! Professional, friendly, and expert at handling, moving, and packing the truck. I intend to use them again.
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The movers where almost three hours late due to another job taking longer. We had already loaded the truck and did one trip to unload in storage. They came and did the second load. We had stated with dispatch that we needed packing service for the little bit left that we didn't get to and was tol
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Fast, friendly, would definitely recommend!
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These men were great! They really know what they’re doing. So glad I found this service. Thank you!
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The move was a good one no problems service was excellent good movers would use the service again
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I really hate moving but VC made the experience less painful. He was professional and honored my specific requests. He and Kenny did an excellent job considering the size and weight of my furniture. I would highly recommend this company.
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They really are last second movers! We needed to find a replacement company after our unloaders cancelled on us. They were experienced, responsive, and professional and even brought their own dollies. They really saved the day for us!
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My experience with "Jay Hilo Last Second Movers" was fantastic. VC and Kenny were very professional and swiftly handled my move-in to the Baltimore area when I needed them the most. With snow falling and daylight inching away, my items were brought up to the third floor with care and efficien
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VC and Xavier did a fantastic job in every respect. Fast, careful, and knowledgeable about loading the trailer. We had some hard pieces to move and they handled them with ease. Thank you Jay Hilo!
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I LOVED my moving helpers. They were a father/son team named Greg and Greg Jr. They were very professional, efficient, and extremely careful with my belongings. I give them the highest recommendation!
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The dispatcher was professional and very pleasant when I called to arrange the details. The movers were right on time, did a great job, and were very courteous and pleasant. Highly recommended!
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Very carefully wrapped everything did an exceptional job I would recommend them
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They were great! Packed the truck efficiently, were careful with furniture, covered it well in the truck. Did not take breaks, just worked and got the job down. Would use again!
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More details.
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The movers did an excellent job!
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William and Xavier were great! Thank you!
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The guys were awesome. Had a reservation mix up with uhaul and couldn't get a truck for almost 6 hours but the guys worked with me!
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Very nice guys, worked extremely hard and were willing to deal with all of my requests!
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Quick service
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Thank you!
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Movers were courteous and worked very hard.
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These guys did an amazing job in half the time we expected. Very professional! Would recommend an
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very happy. They were great. I did a last minute move and they were so helpful.
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They were fantastic.. friendly, polite and efficient.. thank you so much!
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These guys were great as a last minute option for me. I schedule the same day. I was not aware of the $20 travel fee. I would have not tipped the guys as much if I had known about the travel fee.
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Very hard working pair of movers. They came to work and it was raining the entire time. No complaints.
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These guys are life savers. They came to the rescue when 3 other companies bailed. All their work was quick and professional
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These guys were top notch. Hard working and professional. Definitely would recommend and use this company in the future.
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Unable to come on military base
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Overall I had a very good experience! They ended up running late due to a flat tire and a scheduling issue, which was frustrating, but they called and kept me in the loop. They were excellent movers!
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Arrived ready to work! Thanks Jay Hilo. Guys were great, friendly, courteous, helpful. Worked non-stop. This was my 2nd time using Jay's guys & they ALWAYS work hard!!! Shirley.
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Awesome work!
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They were professional, speedy, and flexible to my needs both in advance of my moving day and when they arrived to find me frantically packing up the last of my belingings.
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Company did good, speedy work!
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The guys who helped me move were very courteous though they were 15 minutes late arriving at the job and the loading actually started 30 full minutes after I was on the clock. Overall satisfied.
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Only issue I had was took 4 days to get a hold of them after booking. But after that they returned all my phone calls and text messages immediately. The movers unloaded the truck in less than a hour.
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Great folks, on time, willing to do whatever it takes to get the job done!
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I was not contacted within the 48 hour window. I have been calling and it goes to voicemail every time. No call backs.
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I was not contacted within the 48 hour window. I have been calling and it goes to voicemail every time. No call backs.
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Good job
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The service was ok, it will help if cell phones are left inside the car and not constantly being used while working.
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I was notified that they would be late. They arrived later than I was notified. They did an okay job.
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Great work and great folks.
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They are courteous, knowledgeable but could work faster to complete the job on time.
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Did not have availability when I need help.
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The provider called and said that they do not serve Chestertown.
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been four days and no returned phone calls.
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very accommodating when my schedule changed due to uhaul.
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Two competent, hard working guys showed up and really went to town. I got tired from watching them and keeping out of their way. The load made the trip with no breakage or other damage. Very well done
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Jay Hilo provided EXCELLENT service for our move across town. They showed up on time and were very pleasant and did all the heavy lifting for us! We would use Jay Hilo & Chai anytime!!!
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Highly recommend. They were professional and organized. Polite and got the job done carefully.
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I would fully recommend Jay Hilo Last Second Movers to anyone and everyone. To say they were excellent just doesn't say enough.
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Very helpful. We called 4 hours earlier. So thankful for the help. Great idea!
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I needed help moving a few heavy items, including a buffet into my apartment and to move some stuff into a nearby storage unit. These guys are easy to work with. I will definitely use them again.
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Fantastic! Wardell and Greg were prompt, had great attitudes, and were fast but careful. I will definitely use this service in the future. Highly recommend!!!
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These guys were awesome. Very efficient. I have windy stairs and they didn't hit a single wall. Highly recommend.
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Polite and hard workers
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The guys showed up early and got the job done quickly with a very pleasant attitude.
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Was not able to come at desired time.
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Called and no one answered so I made other arrangements.
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On time and did a great job
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The movers did a wonderful job. They were quick professional and efficient. I was satisfied.
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These guys did an amazing job quickly and professionally at a very reasonable price. Dominic and Tyrone were punctual, fast as lightening and respectful of my home and belongings. Highly recommended!
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I'd be happy to recommend this vendor to others. I will also be sure to keep them in mind should I need assistance in the future. Thank you V.C, Dominque & Keith.
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The guys who were helping us were amazing. They seemed to be getting some flack from their boss because two of them came because they had to push back the job.
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Friendly and hardworking.
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Very excellent, efficient service. Would book with these guys again.
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Professional. Polite. On time. Efficient. Fast. Hard working.
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Great. Punctual. Efficient.
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30 minutes late and worked only 10 min over. told us they rely on tips and would pack so nothing would be damaged. furniture was damaged. was told because i didnt have enough blankets+should repaint
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Haven't spoken to this customer about any of this. This is all new to news to the company.
Jay Hilo Last Second Movers -
Excellent service. Always answered the phone and kept me updated on the whereabouts of the movers even though they were 45min. late
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The guys from Jay Hilo were great - the worked hard to get our heavy furniture items moved. I would recommend them to anyone that has an upcoming move.
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The service was excellent. The 2 young men were very prompt and very pleasant to work with. I will recommend you to all my friends.
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David and Greg are great!!?
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David and Greg were awesome. They unloaded the truck very fast and provided great customer service.
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Very Efficient, very friendly, very fast I would call them again ??
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Accommodated our needs with 24 hours notice. Movers were courteous and professional. Highly recommend.
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Awesome crew, professional, friendly. Would definitely recommend them and use them again!
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Excellent workers. I turned the whole project over to them and it was awesome.
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We decided to hire help with unloading our truck the day of and they were very responsive and accommodating to our need. David and Greg were knowledable and professional and great help! Thanks again!
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They were flexible and accommodating.
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Wonderful service. The movers were very quick and efficient with the packing. Very nice guys.
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They did a great job.
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Very professional and helpful. Would use them again.
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Very professional.
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DO NOT hire these guys. They broke my bunk beds down to a thousand pieces, they took their sweet time, and my 2.5 hour job turned into 5 hrs. The owner called and harassed me for payment every hour.
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The guy's broke the bed down easier transport for the move. Customer didn't have anything ready to move or had the storage setup for the guy's to move the item's in. The clock is from start to finish.
Jay Hilo Last Second Movers -
These guys were very friendly, efficient, and clearly had a lot of experience. They were late to show up, but they let us know beforehand and kept us posted on ETA.
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Josh, Dee, and Simeon are the best. Worked extremely hard taking care not to damage anything. Fantastic service.
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Thanks for carefully wrapping my valuable furniture; and for efficiently packing my truck to save space for other items.
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These guys were awesome! I literally called at the last minute-both times. VC had the guy there, they worked efficiently and quickly. They even were polite to my dog!!! Highly recommended!!!
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I would, and have, recommended Jay Hilo to friends and family.
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They were 3 hours late and when i called, they told me they were canceling my order because i was impatient!!!! Dont get into a situation like i had, needed to be out by 6pm and they just dont come!
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Customer wanted 12pm we wasn't available for that time, so we agreed on 3pm. Told the customer if we can get there earlier we would. Customer called 215 pm cursing and being obnoxious. So we cancelle
Jay Hilo Last Second Movers -
I requested basic unpacking service to help me opening the sealed boxes. They have finished the job very well and quickly.
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I used two helpers. They are very helpful and made my moving less stressful. One of them, Wardell, is very good and pays special attention to my fragile stuffs.
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Jay Hilo Second Movers were very communicative throughout the entire process re: confirming dates and specific times plus any other questions that came up the day of the move. I am booking them again!
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My two movers were efficient and did a good job.
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Can't recommend them highly enough! They were all terrific! Great communication before move & engaging friendly crew. Super group.
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Very professional and efficient.
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Efficient, polite, and prompt crew. Kept me informed throughout the whole process. The were 30 mins early! They moved all my large furniture down a 3 story walk up, and up another! Highly recommend!
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n
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They were excellent.
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Very professional.
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Timely and professional. Completed the job quickly and successfully.
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This is the 3rd time I have used Jay Hilo and again they did an excellent job. Thanks!
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They were so nice and very professional! Even on the phone before I felt so comfortable and from the moment they arrived to the last moments it was over I felt so incredible satisfied! Very nice guys!
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O U T S T A N D I N G
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Guys were awesome, coming up 3 flights of stairs moving all that stuff and the heavy stuff omg they were a great help. Definitely recommend! Didn't even use the full 2 hours. ????
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These guys were excellent. I had a last minute move and they were there. Friendly, helpful, and with great attitudes. I could not ask for better. Thank you!
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Used Greg & Dave before - fun to work with.
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Communicated clearly from the time of booking to the move date. Movers were efficient and thorough. Very good experience.
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The gentleman that showed up were excellent and they were on time, worked very hard, and the were very professional packers.
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The guys were great! Fast and professional, thank you!
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The guys worked well as directed. If my review were about them alone--excellent. Their supervisor only fair to good. Moderately unprofessional.
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(Copy & paste) Good evening. This is Durant Harvin. Your guys were excellent. I gave the wrong review to your company that was based on the company we used on Saturday. How do we take it down?
Jay Hilo Last Second Movers -
These guys were great. On time friendly courteous and quick everything you could hope for.
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On an already stressful day they were over an hour late. I was unable to reach the manager- freaking out, we carried most of the boxes down before the movers FINALLY came and moved the furniture.
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Total mix-up on our behalf. We wrote the customer time in the wrong slot. We compensated the customer for the mix-up with a refund for some of the time loss.
Jay Hilo Last Second Movers -
They were amazing and very professional. Loved their positive attitude and they treated my things well. Would hire again.
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Greg and Dave are the best - they helped us once before and it was a pleasure seeing them again.
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They were great
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They broke the middle support to my bed, but I am not sure that it wasn't just an accident
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The young men who loaded my u-box were the best. Friendly, professional, and downright nice. The got more into the box than I would have ever been able to. Fast service, too! Great service!
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I believe my movers were David and Greg. They were excellent, very efficient and took care of my belongings. They worked in a timely fashion and were very professional.
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Great service and professionalism.
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Again, excellent work! After packing my items, they delivered them to our final destination and unloaded everything in the same fashion. It was a smooth drive and overall transaction.
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I absolutely LOVED Greg and David!! Absolute professionals. On time, fast, thoughtful towards your items, and nice. They'll be my go-to team for future moves... and referrals.
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Great professional job
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I used Jay Hilo for an unloading job. Movers were on time and ready to work. Very accommodating with regards to placement of furniture and wall decor.
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The two moving guys who helped me in Parkville on 1/30/16 were awesome. They moved everything I needed and we finished the job on time. They took good care of my belongings.
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Good work.
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They provided excellent service and were able to work with me when unexpected obstacles arose.
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5 Stars all around and highly recommended, from 1st call to final completion of job!! I'll be using them again very soon. Thank you!!! Mark
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They did the job they were hired to do without any damage to furniture or structure.
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great job on time and professional!
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They were so helpful. Thanks a lot
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The moving company did not call me at first and did not return phone call as promised.
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Great. They accommodated a last minute schedule change which was great for us. The two gentlemen who came to unload were very professional, pleasant and efficient
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Greg and David did an excellent job a nd were super professional. We were totally impressed at their ability to load all our stuff into the truck efficiently!
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Greg and David did a great job and were super professional!
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Greg and David were very accommodating and did what was asked. A great moving experience. I would recommend them to anyone wanting hard working professional movers.
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Greg and David did a fantastic job. Very professional.
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This company was very professional- the dispatcher- DC was great. The movers were polite and very good !
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When Id o my next move on the 20th of November I will definitely be using the same company and I also want the same movers and I would recommend this company to anyone that is moving.
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Showed up 3 hours late
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Th lateness wasn't our fault, it was issues at the dealer with her ubox that hd to get Straighten out.
Jay Hilo Last Second Movers -
They were quick to get the stuff unloaded. They were polite and courteous. I would recommend for their services.
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These 2 guys were great. Arrived on time, worked very hard to unload my truck into 2 storage units I rented. Took great care with my things. I would rehire them and recommend them highly to anyone!
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Great job!
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WARNING:STAY AWAY FROM THIS MAN/COMPANY! ABSOLUTE WORST SERVICE. He lied about the show time and arrived LATE after me driving 6 hrs! We did 3/4 the work ourselves; thenTHUGS showed smelling pot.
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What's with the stereotype. Never judge a book by its cover. Despite of what think of the guy's , they got the job done effectively without any damage to anything.
Jay Hilo Last Second Movers -
Wardell and Wade were ontime, extremely professional/polite/careful/knowledgeable. They slowed as needed getting furniture down narrow stairs ensuring nothing was damaged, finished quickly and fit all
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The guys they sent were very friendly and quick moving. Didn't find out they dropped and split my dining table until after they left. Besides that, I would recommend them.
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I done this job personally myself, I know for a fact we didn't drop or damage anything.
Jay Hilo Last Second Movers -
The was my first time using movers to help me with moving my stuff and this company was exceptional with getting the job done efficiently and time to spare. Thanks Jay Hilo Last Second Movers.
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I cannot underscore what an amazing experience I had. The movers were prompt, diligent, and very respectful. Definitely recommend!!!
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Quick, well mannered, showed on time, moved all the furniture without any damage.finished the work in half an hour, there minimum rate was 2 hours service,it was hard work, glad to pay this much.
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Both were very professional and conveyed a positive image. They demonstrated a strong commitment to the job and provided the highest level of customer service. I would highly recommend.
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Absolutely no problems. Will use again.
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Good service and communication. One of the few that were willing to deliver onto a military installation!
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Was just fine. No problems and no complaints. Would use them both again.
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friendly, polite and eager to help: thank you, David and Wardell!
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On time, very courteous and professional.
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Great guys. On time and hard workers.
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On time and do great work!
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Despite heat, rain, and three flights of stairs, the guys helped us move tons of books. The company called ahead of time and during the move to check in. Great service.
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Very speedy and professional.
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Everyone was very professional. The movers worked very fast. My furniture was slightly damaged during the drive from how it was packed. Make sure you have moving tools bc they don't come with anything
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Jay Hilo Movers were fantastic! They arrived at 8am sharp and were super fast and efficient. All of our belongings were moved safely and nothing was damaged. Highly recommend.
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The two men were absolutely wonderful and efficient. They worked hard and did a great job. We know that my husband and I wouldn't have been able to do what they did in a just couple of hours.Thank you
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The guys that assisted us were fantastic! Would def use them again:)
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One of the movers took a very long, stinky dump in our brand new bathroom. They were also 2.5 hours late which got us in trouble with the apartment. They did not bring a dolly to move our stuff.
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Customer asked to push the time back 1 1/2 hours back we accepted his request. Read the agreement customers provide all essential tools needed for the job. I also don't allow my guy's to use customer
Jay Hilo Last Second Movers -
Jay Hilo Last Second Movers were very helpful with communication and took care of my belongings up two stories. They were friendly and professional, I would recommend their services.
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Arrived on time. Worked hard and accomplished what we asked of them.
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They got the job done very well. Very pleased,with their efficiency
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We did have damage in the form of sratches
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Very quick, efficient and very nice. Hot out huge uhaul unloaded in just 2 hours!
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The team did a fantastic job! They got the entire u-haul unloaded much faster than expected. I would highly recommend them to others!
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Movers could not have been any more awesome! They arrived on time, were professional, personable & extremely efficient. They moved everything down 2 flights of stairs with no damage to any walls.
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The movers were very polite. Their schedule time was 9am and 10 am. Mr VC called /informed me the movers arrival would be 10:19. Greg had a bad attitude and moved slowly.
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Jay Hilo is the best. I'm very happy with the professionalism and service.
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The two gentlemen were extremely professional, tried to find creative ways to get my couch into a difficult space, and worked very hard to keep the unload on time.
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My movers really impressed me with their knowledge of how to make it all fit nicely. I could not of loaded and unloaded everything the way they did. It would have cost me at least 2 or more trips.
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I could not be more satisfied.
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I found out I was moving to Baltimore 3 days before the move was to occur! And it was July 4th weekend. These guys were amazing!! They were very flexible with me and did a great job!
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very helpful and dependable guys.
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Rock solid movers.
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Very impressed with this crew! Their service was greatly appreciated!
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Very efficient. Would recommend again anytime.
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The men arrived very much on time, were accommodating to our special requests, and we were very pleased with their overall service. We would definitely recommend them to our friends.
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Very friendly and efficient.
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Jay stayed in touch with me in advance of the move to confirm the date and time. His crew was on time, helpful, courteous, and friendly. We were in good hands.
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Great communication. Workers are hit or miss, but got the job done in the end, so all's well that ends well.
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Jay was so awesome and helpful! He was a great communicator and a packing wizard! The whole job was done in about an hour. I would use him again in a heartbeat!
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Great company! Very reliable. Highly recommended!
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These guys were pros. They even did a great job helping me organize my "unpaid" help (friends and relatives)! Don't know how I would've packed that truck without them.
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David and Wadrel from Jay Hilo arrived on time; completed the loading process in three hours flat for our 2bed apartment without any damage to our goods. I would highly recommend using their service.
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My movers were very polite and courteous, although they were 35 minutes late. There was a hanging light they kept bumping into and the globe cracked.
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One guy arrived on time and worked really hard but the other "lead" guy was an hour late and did nothing and the owner did not seem to care. We unloaded half our truck before the second guy arrived
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Very good. I've used other moving companies in the Baltimore area, this was one of the better ones.
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I had an absolutely great experience! However they didn't come with their own tools but luckily I had the appropriate screwdrivers/tools to dissemble my bed. But they were very prompt & finished early
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The 2 gentlemen were knowledgeable of their job. They worked hard and did what we asked them to do even if it will take a lot if their energy. We were satisfied of their service.
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Very friendly,professional, and wonderful communication!
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Very good movers took great care of the furniture
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The guys did a great job. Worked hard and got the move done with the 3 hours. Would use them again.
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I am moving soon and to have my date and time verified. I placed the order on June 1st and the next day uhaul called to set up truck pick up location and time. Jay Hilo Last Second Movers never contacted me so I left a message yesterday. No one called me last night or today. I don't want to wait to lock down a date. I would like to select another company and move forward.
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I had no issues with these movers. They were professional and handled my belongings with care. I would definitely use them again or recommend their services to family/friends.
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They were 30 minutes late but got everything done within the 2 hour timeframe from the time they arrived.
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They were great! I don't know how they made everything fit in that tiny box :)
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They were great and packed the UHaul beautifully. Most importantly they handled our furniture and fragile items with great care. I would absolutely recommend them and I plan to call them again.
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Great communication before before and after the move. Mover was excellent and very helpful.
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Exellent servie from the team, Greg and Delvin ( I hope I spelt that correctly) were prompt, very effiient and courteous!! Thank you both so much for your help! I would recommend Jay Hilo Movers!
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Great Guys, Arranged all my stuff in the Ubox with great care and made sure to take care of the Fragile/ scratchable furniture.
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Very good manored young men willing to work hard.
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they are unable to come
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Good communication and professional service. Always will recommend Jay Hilo s team.
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Great movers, highly recommended!
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These guys were great- punctual and careful. Very positive
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I highly recommend this company. I underestimated the time I needed but they stayed with me to the end. Extremely organized and professional. We laughed the entire time. Made a miserable job memorable
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Very good group of guys, did a great job.
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These men are amazing in accomplishing the job. Very pleasant and finished the job on set time. I would definitely get their service when it's time for us to comeback home.
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They did a nice job. No problems.
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I was very happy with Jay Hilo. They were polite, efficient and did a great job. I would definitely call them again.
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Jay and his movers are very thoughtful. Great service !
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Very good service great attitude
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Thank you for the help. The movers were great and very professional as well as respectul. I would use them again and I will recomend them if the opportunity arises. :) thank you again for your help!!
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I was impressed with the efficiency of getting my things into the UBox, but they were an hour and a half late. It took me 4-5 calls to find out where they were. Need to work on communication!
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Jay and T were awesome! Jay communicated well before the move & was flexible in making plans. I had a U-Box. They picked it up, delivered it, and moved all the contents in. I would hire them again!
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1st crew ran late so owner advised me he was in route to service my move personally. He arrived 20 mins later and he and another worked to ensure I was moved. Took it upon himself to see this thru.
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Awesome service and great people to work with. I will definitely use them again in the future.
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The team came in and got straight to work. I didn't have to lift a finger. They were prompt, polite, and professional. I would definitely use them again. Excellent communication.
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Joshua and Terrance were awesome. Showed up on-time and ready to work. They were personable and very quick. They made unloading my truck look easy. Highly recommend this company. 5 * all the way!
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Pleasant.
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no comments
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Awesome job! The workers were great and worked very quickly. It was worth it! Thank you!
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Worst moving experience ever had. The work slow (paid by the hour). Poor services and customer caring. They did bad job. It took me more days to finish the job myself. First/last hiring this services.
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Jay Hilo moving help did a great job unloading and moving items in. Everything was handled with care and efficiency.
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They were very helpful and accommodating. I placed my order the morning of because I was in a jam. They were able to help me that same afternoon. The guys were great and professional.
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None.
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A team of two helpers arrive on time and was very cooperative
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The movers did not show at the designated time even though I called the night before to confirm everything. By the time I got hold of the movers some 40 minutes past the arranged start time I had half of my truck unloaded. I was told that the helpers were unable to find the location address and were trying their best to get there. It appeared to me that by the time the did get there I would have had the truck mostly unloaded and their help would not be needed. I called back and told the company rep that due to them being so late I would not need their help. The gentleman was very apologetic for the mix up. He assured me I would be refunded my full amount as a result. Would you please acknowledge that refund is forthcoming. Thank you.
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The guys worked very hard on this extremely hot day. Thanks so much!
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G and D were good to work with and they got the truck loaded in only 45 minutes total. The only problem is that they were 30 minutes early but that is a good problem to have.
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The men brought a child to the site, the "lead man" was cranky, bossy and was outright rude several times. Complaints about travel time, several item damaged, walls marked. NEVER AGAIN !!!!!!!
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Jay's group did an excellent job and I would use them again
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Dominic and Sam were punctual and very effective. They got the job done in one hour. I am very satisfied with their service.
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Both movers were excellent. They had great attitudes and handle the move in a very professional manner. Would certainly use your services again and request the same movers. Job well done!
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The team at Jay Hilo were very professional. They were efficient in making sure all items fit securely and were very careful when unloading. They were even nice enough to put my bed frame together.
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Did a good job. Two folks who helped pack my truck worked professionally and we completed in the allotted time.
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Provided very good service...
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Helpers Arrived a bit later than I was expecting. But they were careful and professional. Good job.
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Great team! Would definitely use them again.
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Great work! Professional, helpful, smart and couldn't be nicer. Would definitely hire them again.
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On time... Worked hard... Got the job done...
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Great work. Really know how to pack a truck !
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The team was great! I had items at two separate locations and they quickly loaded everything at both sites - no damage to any of my items. I will recommend this company to everyone I know!
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On time very helpful. Ordered these guys the same day I needed the help! For how hot it was outside these guys really stuck it out and got a lot of work done in 3 hours. Thanks again!
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The movers were 25 minutes late. They damaged the upstairs office wall door and broke a light switch. During the move one of the movers accepted multiple phone calls.
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Dominick and Steve did a fantastic job! They moved quickly and carefully with my furniture. I would highly recommend them to anyone! Great job fellas! Thank you!
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Very courteous and professional. Hard working and knowledgeable. Would use them again.
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All good!!!!! Very professional, prompt and fast. I would highly recommend this company!!
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Steven & Dominick were great! They showed up on time, were very polite and helpful, and did a terrific job. They went above and beyond to help me get a large couch into a house with a small door.
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They were on time, courteous and helpful and very careful with our belongs. We would definitely recommend them to friends and family. The entire experience from start to finish was great!!!
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Great job
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Made moving far less miserable and much quicker.
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Great!
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Jay Hill movers did a great job. They were efficiently on the task, strategic and took care with their placement of items in our penske truck, and were relaxed and easy to work with.
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Courteous and extremely helpful. I will use them again on our next move. If you have a choice, choose Jay Hilo. They will be my first choice for my "Last Second Movers"
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The 2 workers were great. The supervisor who coordinated by phone was courteous but difficult to understand. It always sounded like a busy place. Coordinating payment by using pay code was a pain.
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Panctual, professional and recommended
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Dominick and Steve were great help and got the job done promptly. VC, the owner was very professional. I highly recommend this company! Jan Williams
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We received 3 hours of excellent work. Thanks again Xavier and Greg for a job well done.
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The Helpers moved efficiently, the office manager stopped loading last item of furniture on the truck because 2 hours had expired. They would not be paid unless I paid for another hour. UNACCEPTABLE
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Dominique and Steve.....angels!!!! Hard work, communication, great packing, and overtly concerned with my satisfaction. Will use again. And again. And again!!
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Very friendly, respectable hard workers. Loaded a large moving truck with furniture and boxes from a three bedroom house. Nothing damaged when unpacked! Would recommend their services.
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Great service. Called within a day of making the reservation, arrived exactly on time, loaded the truck with amazing skill, and made sure I had coverage when I needed more time. Highly recommended!
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The gentlemen were on time and very professsional. We were nervous because we orchestrated this move from 300 miles away and had to fly in to Baltimore, pick up u-haul and make the move. Great Service
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Bethune professional and very patient and very efficient
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Friendly, on time and careful movers. I would definitely call them again in the future.
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Very Professional. They called me immediately to arrange moving time. Moved items with care and were very respectful towards my property.
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The movers did an excellent job and took very good care of my personal items. I will recommend them to anyone that is moving.
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Excellent... Used them a second time!
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Great communication, Great people, easy to work with.
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Awesome job, great team work. Finished within the three hour window
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I haven't seen such Furniture Moving Talent Since the 70's. These guys know their jobs very well. They didn’t harm one piece of furniture and were PRO"S. I am recommending them for jobs-Professionals!
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Fantastic!!! They were extremely pleasant, hard working and treated our items as if they were their own. I would certainly use their services again and recommend them to friends and family!
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they called evening before move to confirm all was set. arrived right on time. very courteous and respectful and were very efficient, but very careful with all objects. I'd use again and recommend.
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I would recommend Jay Hilo Last Second Movers to anyone looking for a stress free move. Everything was loaded onto the truck very well and with room to spare I am glad I contacted them for my move.
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My Family was totally satisfied with Jay Hilo Movers. Both gentleman were efficient, careful in the handling of our possessions and extremely pleasant. We highly recommend and will use then again.
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These guys were awesome! They loaded my items with care and swiftly. They were courteous & went above & beyond to assist me. They kept me informed & none of my items moved during my trip from MD to VA
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Greg and Xavier were on time, courteous and about business. They knew their work and performed flawlessly. They loaded the tuck efficiently, unloaded quickly and ahead of schedule. Would recommend.
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I will definitely be using these guys again... Job well done thanks Jay
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They were very friendly and professional
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IT WAS A SCAM! I paid by computer, but the workers would not leave until they were paid $60 each. They were two hours late. VC was not willing to take any responsibility for all the problems.
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wasn't late for job. customers driver tipped both guys 60$ each. customer called back days later to complain about the it. we offered 60$ back to customer she didn't accept it. NO DAMAGE /BREAKAGE
Jay Hilo Last Second Movers -
The guys did a good job despite poor weather conditions.
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VC and Greg were so very encouraging and helpful when we were very unprepared. And when we were discouraged, they constantly reassured us it would all get done and all fit. And they mad it so.
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Great communication before the move. Professional and friendly. Great work!
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They were extremely professional and polite. I also received a call from them confirming my order and the addresses of the move shortly after clicking buy on uhaul and again on the day of the move.
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Very polite and helpful gentlemen. Everything was well arranged in the moving van.
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These moving helpers were just awesome! We had a lot of large items and they moved everything with care and professionalism. They were very friendly and polite. I'll use Jay Hilo again in a heartbeat.
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They showed up. They got the job done. They were kind and courteous, went over and beyond. Thanks!
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Courteous, friendly and professional! Accommodated my tight schedule, fantastic experience. I would definitely recommend Jay Hilo Last Second Movers to anyone I know. Thank you so much!
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Very friendly and great workers! Were able to handle all of our items and did a great job packing the truck, so that everything would fit! Highly recommended - great communication from start to finish
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I will recommend Jay Hilo Last Second Movers to every one I know who will be relocating in the Baltimore area All of my goods was handled as if it was there own, I am very pleased with there service
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