the helper no longer work for this area

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Ang L. (Reviewed on 8/1/2023)

No contact was made to let me know they are unable to complete

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nancy e. (Reviewed on 5/29/2023)

They said the job never showed up on their end to call me and tell me it’s not in my location area of need. They don’t service my area - it would’ve been nice to get a call and know tgat ahead of time instead of LAST MINUTE!!!!

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Carrie A. (Reviewed on 7/27/2020)

They can not service my area

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Rawan N. (Reviewed on 7/24/2020)

They are unavailable

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Debbie E. (Reviewed on 7/22/2020)

I have not heard from them. I also see they are 2 hours away.

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Brigitte L. (Reviewed on 7/14/2020)

Had an appointment for 10 am and did not show up

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Shawrice G. (Reviewed on 7/12/2020)

The helper stated that he cant service my area but failed to call and simply tell me this, instead I am now left to search for someone else at the last min and poss pay more the truck delay.

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Nyra H. (Reviewed on 7/2/2020)

They don't service my area.

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Jennifer P. (Reviewed on 6/30/2020)

they do not serve the aa area

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Oluyemi O. (Reviewed on 6/27/2020)

The company said I am not in their service area and moving help made a mistake!

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Valentine C. (Reviewed on 6/26/2020)

They said they didn't even know why they were listed on your website. Please refund in full.

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Jordan W. (Reviewed on 6/26/2020)

The mover area is not the area of moving!

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mohammad a. (Reviewed on 6/26/2020)

The company does not service the area where I needed service. They said they get out of area booking all the time and apologized. I would like all fees and payments credited. Thank you

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Joshua A. (Reviewed on 6/2/2020)

They said they are too far away to provide the service and that this problem happens with you all all the time

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Louis M. (Reviewed on 6/1/2020)

unbale

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Thomas M. (Reviewed on 5/29/2020)

They were OUTSTANDING!!! I would both recommend and use them again. The best!

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Lynne V. (Reviewed on 5/24/2020)

provider is out of area

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Iva F. (Reviewed on 4/23/2020)

One of the guys was to busy talking to help. My son actually had to help load the heavy stuff, that was the main reason I hired them so my son would not have to load the heavy stuff.

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Brenda S. (Reviewed on 2/24/2020)

Customer calling and needs to cancel because mh isn't able to help due to customers location advised customer of cancellation

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edward g. (Reviewed on 1/30/2020)

Mover stated too far and not worth histime

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Deborah L. (Reviewed on 12/13/2019)

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Chris J. (Reviewed on 9/11/2019)

Quick responses, showed up on time, knew what they were doing and worked hard.

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Alicia L. (Reviewed on 9/5/2019)

The moving helper told me they are too busy tomorrow

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Shiyu C. (Reviewed on 8/29/2019)

I have not received a confirmation call and was unable to find contact information for this company

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Chris J. (Reviewed on 8/20/2019)

They did a great job!

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ROBERT K. (Reviewed on 8/20/2019)

Just found out tonight they are unavailable to help me.

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Julie L. (Reviewed on 8/15/2019)

Out of area.

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Julian B. (Reviewed on 8/3/2019)

Perfect job done- they loaded my truck with ease and everything arrived intact!

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Michael I. (Reviewed on 8/1/2019)

I was allowed to book this mover even though I am outside of his service area. Because I'm outside his service area, he never even received my booking.

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Cameron K. (Reviewed on 7/5/2019)

Big B went above and beyond expectations. His team was excellent

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Doug S. (Reviewed on 6/28/2019)

Not the service area.

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MISOOK S. (Reviewed on 6/23/2019)

The mover said he wouldn’t be able to make it, the day of my move. He had a horrible attitude and customer service.

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Ren M. (Reviewed on 6/22/2019)

The gentlemen who helped us with our move were very hard working and moved at a very fast pace. They were fun to work with and very courteous. They went out of their way to ensure our goods were handled with care and places where we wanted them. Having just moved to the area, they also gave us helpf

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Micheal P. (Reviewed on 6/21/2019)

i never heard from the company for two days for an upcoming move. I called the company & he stated he could not do the job. Due to location

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Renee P. (Reviewed on 6/20/2019)

They said they're out of range

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Gary S. (Reviewed on 6/15/2019)

Great team. Lifesavers.

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Jeffrey W. (Reviewed on 5/29/2019)

There was an issue with scheduling, where they weren’t aware of my move until 2 hours prior and only because I contacted them with a question. He was great about making it work anyways. Once they got here they were kind/friendly and got right to work. They had their own dolly, and worked quickly.

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Brittni N. (Reviewed on 5/25/2019)

Very efficient and professional. Would recommend then anytime.

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Jeffrey T. (Reviewed on 5/18/2019)

Your system never sent him the reservation information.

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Kennis W. (Reviewed on 3/6/2019)

Name: Assan Magendo Email address: devmagendo@gmail.com ------------------------------------------------ My credit card shows I was charged Can Doll 207.11 on October 4, 2018. When I use issue resolution page, it shows that I used Big B's moving for load unload job (OR-a2a1b415) on October 4, 2018.. I've never used Big B's moving. They didn't show up. I phoned them, got the owner, and told me he is based in USA (MI). He doesn't cross border for job. When I asked him about payment, he told me I will not be charged. Surprise ! Now I find I was charged for no done job. Would you mind reimbursing money please ? Assan

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Assan M. (Reviewed on 11/13/2018)

MH said the customer was not in their coverage area

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Kaiyuan Z. (Reviewed on 10/23/2018)

They say that I am.not in their service area

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David C. (Reviewed on 10/13/2018)

Customer calling and needs to cancel cause mh is not able to help customer is in Canada advised customer of cancellation

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Larry S. (Reviewed on 9/26/2018)

Awesome service! Great guys who worked very hard and got the job done fast! Highly recommend!!

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David T. (Reviewed on 9/6/2018)

Big B saved my day! They squeezed my last second request in, and were so efficient that they did more work in a couple hours than I could have done on the "Friends and Family plan" in 3 times the time!! Their proessional and good humored approach took the sting out of an otherwise very disappointing

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Holly C. (Reviewed on 8/31/2018)

This company was not able to complete the job, stated they were not in our service area. Other help found.

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Jerrilynn S. (Reviewed on 8/17/2018)

They were not available

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Marianne L. (Reviewed on 7/27/2018)

The crew was very professional. They arrived promptly and were quick, courteous and careful. They did a great job of unloading the truck carefully and putting everything exactly where we wanted it, and they were more than happy to move some pieces around again when we changed our minds. I would hi

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Debra L. (Reviewed on 7/21/2018)

Moving Help does not actually service the Sarnia Area

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Jason B. (Reviewed on 7/16/2018)

They do not service Sarnia (Canada)

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David R. (Reviewed on 7/13/2018)

Waited all morning, No call, no show. Called him a second time and Brian answered. He stated that he should be blocked off for today because his truck is down and he is on his way to get parts.

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Mark K. (Reviewed on 7/7/2018)

Bob and Brian arrived on time and were in fact a few minutes early. They worked very hard in 90 degree weather with high humidity, and did a great job! They were very knowledgeable on how to pack a truck and did so very effectively. I highly recommend Big B's moving.

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ROBERT M. (Reviewed on 7/5/2018)

They were not able to help move on the day we needed them

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Amy P. (Reviewed on 7/2/2018)

Spoke with the mover and he is unable to provide service in my area.

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Christine C. (Reviewed on 6/29/2018)

The movers were wonderful and took great care with our belongings and our home! Would recommend them to anyone!

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Ruth D. (Reviewed on 6/28/2018)

They were unavailable on the day I scheduled them.

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Nicholas K. (Reviewed on 6/14/2018)

This Moving Helper is unable to provide services in Canada. This is frustrating because now I have to rebook something I thought was already crossed off my to-do list. If the helper is unable to help, please do not list them as options on your site.

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Ted M. (Reviewed on 6/11/2018)

I called the number and was told they are out of range.

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Robert T. (Reviewed on 6/3/2018)

Because we were moving on a holiday weekend, I reached out to movers 6 days prior to unload to confirm address and time. Owner and I discussed what types of items were being moved. Based on our discussion, he suggested unload may take less time than what I scheduled. Staff arrived early and unloa

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Joseph E. (Reviewed on 5/30/2018)

The mover (Brian) rescheduled my move twice in the same week while my rented UHaul truck sat there empty (and paid for by me) in the driveway. Very frustrating. Reason given was his vehicle broke down, didn't have a way to get to my house, and his moving partner doesn't drive. On the third scheduled

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Nicole M. (Reviewed on 5/14/2018)

Professional. Friendly. Flexible. Helpful. This company was awesome and I would use them again in a heartbeat!

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Anne M. (Reviewed on 5/11/2018)

Somehow the date was wrong, and when I changed it, the helper said he is already booked for that date. It has to be Saturday the 12th.

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Jordan F. (Reviewed on 5/9/2018)

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Carol S. (Reviewed on 4/30/2018)

The Moving Helper told me they were not available to help me move in the afternoon in which I need help moving.

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Deburah C. (Reviewed on 4/25/2018)

The movers were amazing. They were fast, efficient and friendly. That got the job done ahead of schedule and completed the impossible load. Would highly recommend very professional and results driven. Thank you for your help!!

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Amy T. (Reviewed on 4/12/2018)

No one called me

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Gina G. (Reviewed on 3/28/2018)

Brian contacted me immediately after I booked a last minute, panic move, was competent, fast, took ALL the stress out of my move..and he's a great guy and knows his stuff!

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Carole B. (Reviewed on 2/8/2018)

Very professional, great job & good communication. Would hire again!!!

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Susan C. (Reviewed on 2/4/2018)

The moving helper said they were booked up for another job today and wouldn't be able to make it today.

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Sumith P. (Reviewed on 1/27/2018)

Mover is not available

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David K. (Reviewed on 12/22/2017)

I only needed them for 2 hours so it would nice if I could get compensated; otherwise I paid 50.00 per hour per worker. The 2 workers were professional and on time.

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Joe F. (Reviewed on 12/6/2017)

Once I called the mover to confirm the time we were all.set. Mover was courteous and hard working.

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Robert S. (Reviewed on 11/9/2017)

They said I was out of service range....

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Amanda C. (Reviewed on 10/30/2017)

I called Big B's Moving and the gentlemen said he does not come Bloomfield Hills and don't know why you guys still have him on the list. And that he would have to charge more because he is coming from Port Huron.

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Carmen B. (Reviewed on 10/29/2017)

He Told me we are over 50 miles and He won't be able to complete this job

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Linda F. (Reviewed on 10/27/2017)

Prompt and on time. Completed work Timley. Polite and courteous. Items were packed securely.

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Amanda T. (Reviewed on 10/14/2017)

My only criticism is that we were told the travel time to and from our house would be deducted from the “2 hrs” paid for. Therefore, we had to go pay an additional $40 for the actual time they worked

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Deb B. (Reviewed on 10/13/2017)

I scheduled for friday accidentally and it was saturday i needed

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Stacy K. (Reviewed on 10/9/2017)

Mover said he was booked and could not complete

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john m. (Reviewed on 10/6/2017)

1. They never called. I called them. 2. When I did reach them, they couldn't find my Job #. 3. When they did find the job # he said it would cost more $ since he lives in Port Huron and he wouldn't make any $.

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Shel B. (Reviewed on 9/30/2017)

Not in coverage area.

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Cliff W. (Reviewed on 9/30/2017)

right on time. courteous. got job done very quickly. no problems. took less than an hour to move my piano.

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Dale H. (Reviewed on 9/26/2017)

Big B's Moving

Customer Reviews