Customer Reviews
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This was our second time using them. This time they had a little bit of a communication error. Once they came they were great. They got the job complete and were very professional.
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They were absolutely awesome. They completed their scheduled four hour loading job and even had time to complete and additional two hour unloading job.
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Wonderful! Absolutely wonderful! The team from A1 showed up the same day after another moving company overbooked. We got everything done that I needed done in the time allotted. They were fun to be around and took great care of my things. Should I ever move again, they will be my first call!
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We could not have asked for a better experience. Not only did we get the help we needed, efficiently and carefully, but we felt like we made new friends by the time they had finished. We will be using them again, and we will be recommending them to everyone we know! We only gave them 5 stars because 10 wasn’t an option!
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Great attitude, worked at a good pace. Thanks to Andtre and Diamond.
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They were absolutely amazing. They got the job done fast. they were very friendly and we appreciate it very much. Y’all have no idea how much we appreciate it.!!!
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A small piece of the piano came off when they rolled it down the ramp.
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The movers were 1h45 min late so that changed a lot of our plans. Also, we still had to pay the full amount even though the move ended 30 minutes earlier. We would have appreciated more compensation with that.
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Was beyond helpful and we were so thankful to have the help and assistance with unloading our truck!
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Fast and efficient
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They did a great job, very efficient and hard working
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Unloaded in the most efficient way for 5th floor apartment. Finished within 1.5 hours.
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They very helpful with my move.
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They were very personable and efficient. Great guys. They just need to communicate a bit better.
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These guys came in did the job quickly and fast under the two hours for a last minute job after my moving company canceled on me. They were even able to bring a third person. I would definitely recommend and use them again.
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Overall had a good experience. They worked hard and timely. Would advise they have a dolly to make things move a bit faster
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Good movers, would recommend
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Friendly, professional, and quick!
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The movers were not answering my phone calls, nor returning messages. I never heard from them after booking the service
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Can’t get them to answer at the number listed.
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No response from movers after phone calls and emails. Need to know someone will be there to assist this move and cannot see that these folks will be.
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I tried and tried to contact the mover. They finally called me back late the afternoon before my move. I signed up for a morning move since I had to drive 15 hours after the truck was loaded. They asked if I could change that to afternoon. I said unfortunately, no. They said we will call you back to let you know if we can come in the morning after we make a few calls. It is now 7 PM the night before my move and I still havent heard from them. I am cancelling. Sorry, guys. I dont trust that you will show when I need you.
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The owner was so polite and helpful. Both movers were efficient and great!
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Great Job!
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Tre and Dana were friendly, careful, and professional. I would hire them again. Thank you!!
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I was not contacted within 24 hours, as guaranteed. I called today and received no call back. I’ve now had to completely change my move date.
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Did not hear from movers
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They were professional from start to finish and made my move 10x easier. Best money I have ever spent.
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No response
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Never showed up or called
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Movers did not show
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Tré and his crew are THE BEST. They moved me into my home in 2021 and did such a great job, I requested them for my move out. I was amazed at how efficient they are at moving the furniture. They pack the truck efficiently and secure the items very well. After my bumpy drive, all was stable and there were no problems. These guys are professional, friendly, attentive, and a pleasure to work with. You won't find any better.
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Booked a last minute move and they were phenomenal! Great communication and service, would highly recommend!!!!
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Extremely professional team.
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unavailable
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unavailable
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Both gentlemen were professional, courteous and know their tasks extremely well! Moving went very smoothly. We highly recommend them!
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Reached out through text and call no response so booked a different company job was originally booked on the 21st canceling on the 28th
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They are really fast unloading my items into my new apartment! Also friendly guys! Most movers don’t talk.
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Second time using this company. They arrived on time, patient and fast
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A-1 had clear communication, punctuality, and worked quickly to finish an hour ahead of schedule. They packed all our things without damage to the house or possessions.
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A1 is an understatement these guys were great and went above and beyond. Very personable and very nice took extra care of our items would hire 100 times over!
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These guys are the BEST! They go above and beyond! Friendly, professional, and got the job done quickly.
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Great Job. On-time, fast, efficient, personable and exceeded pur expectations. Thanks again guys
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They were wonderful! They were on time, efficient, professional. Excellent service!
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It was a quick move but these guys were polite, personable and got the job done. Thanks.
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These guys were amazing. They went straight to work and took care to not damage our belongings or home. Not only were they hard working, professional, quick and efficient, but had some seriously great personalities. I would use A-1 again and again!
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Great group of guys helped us out and did a great job! Highly recommend them for your move!!
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These guys stepped in to help at last-minute notice and were amazing. Their communication was quick and timely and they were professional from start to finish.
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Excellent! Excellent!!! Excellent!! Professional, courteous, expiditious. We will always use this team for our moving needs.
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Professional, courteous, efficient. Recommend.
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Professional, courteous, efficient. Recommend.
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Professional, courteous, efficient. Recommend.
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Professional, courteous, efficient. Recommend.
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Andtre and his crew were exemplary with their help loading our truck today. Andtre kept his crew on task as well as strategized how to pack our truck to the brim. They worked through the excessive heat and stayed late to help us finish (all the while with positive attitudes!). They took particular care with handling our furniture. We particularly liked the little ditties they sang while rolling out boxes on dollies. We could not have done this move without them. Thank you so much! 10 out of 10 recommendation!
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Ty and Dana were awesome! Hard working and friendly! Very careful with items! Will definitely use them again for help!
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This was the best moving experience I’ve ever had (and I’ve had many as a renter). This was ALL thanks to Tre and Dana. They truly went ABOVE AND BEYOND to make my move day stress free. They were amazingly fast but also VERY careful with even my most fragile items. Great communication, took direction well, had positive attitudes, and were personable yet very professional. I had stressed about this move for weeks and the end of the day I was so happy because they made what could’ve been a stressful day SEAMLESS. I would recommend them 1000 percent and will be using them anytime I move.
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Tres and John were outstanding! You could not ask for a better team. I highly recommend them for all your moves. They were polite, courteous and very skilled at packing.
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Movers never answered any calls or texts
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Tray and John were great. Super fast, they were nice and fun, they did everything even when I made mistakes they still helped me out. Not sure how many reviews they have but if few and you are reading this do yourself a favor and HIRE these guys you will thank me later, seriously, you won't regret it.
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No answer
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I haven’t heard from the mover, so I had to hire someone else.
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I still haven't received confirmation from the movers about the moving time. I placed the order on 5/23 and emailed them to confirm that they can be here at 10am on moving day, 5/28 however, I still haven't received confirmation. Given that this is memorial day weekend and everything is closed on Monday, I am worried I will not get a response and confirmation before my moving day plans. Unfortunately my moving window plus truck is only 3 hours and I can't risk it.
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Tre & Dana were both extremely nice and had positive attitudes which is always encouraging when moving! They got my belongings, packed up and unpacked without an issue. Would definitely hire them again.
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Great last minute help
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They went out of there way to make my move smooth. Great communication.
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Very helpful and knowledgable. Takes extra care of items.
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Tre and Ron were great! Tre was on top of communication from beginning to end. Great work ethic, professional and friendly. All 5 stars!!! Would use again. Highly recommend!!
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On time. Great job
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Excellent service and company
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Amazing team. Would book again.
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Tré was amazing and worked with us on a limited time constraint and budget. Very efficient, funny, and a blast to be around.
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never heard from them
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Great movers! It was second time we worked with them! They are professional. I recommend them
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Sharon was not able to confirm in time.
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Tre and Dana were absolutely amazing! They showed up on time, they were extremely polite and professional, they worked quickly, and they did an overall great job! I would highly recommend A1!
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I've called, texted and emailed multiple times. I can't get hold of anyone to talk to. My move is tomorrow and since I haven't heard from anyone, I am finding a different company!
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It is our privilege to leave feedback for the service provided by A-1 Guaranteed Satisfaction. We hired a 3 man team for a 5 hours packing and unpacking job. A-1 Guaranteed Satisfaction showed up on time prepared for the job. Tre', Dana, and Jon exhibited years of skill and talent. We could not have done this without A-1 Guaranteed Satisfaction. Thanks Y'all for a very professional job well done!
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I have had poor communication from A-1 Movers and have had to reach out to them recently on my own. It took several days to confirm the time of my move, and once they finally returned my texts/calls/emails, they told me they were unable to complete the move at my necessary time. Additionally, they do not provide any of their own moving supplies. Because of this, I will be booking with another company.
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Very hard workers, showed up on time and moved everything in our 26’ truck with care and efficiency. Would definitely recommend to a friend or hire again!!
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Very professional moving team.
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Very professional and experienced movers. The extensive care and delicate handling of my household items was greatly appreciated as was the teams dedication to maximizing the space in the storage room as items were offloaded. Would recommend these movers to anyone looking for help in moving and wants it done with the utmost care and respect for their property. Greatly appreciated!
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SO GOOD! The original movers I hired canceled last minute but these guys came a few hours after I called them and moved all of my stuff so so quickly! Great experience!!
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Look...if you are military and doing a full PPM...DO NOT HESITATE TO HIRE A-1!!!! Tre the owner and Dana his relative moved me and MAN....A-1 ALL THE WAY!! Super friendly and with 11 years of experience it shows in their work!!! I wish I could show you the pics I took but they beat out the military movers by far!!! They built the wall separating my rooms and braced everything down!!! Careful and fast...they went above and beyond my expectations!!! You'd be missing out if you don't hire them!! I gave cash tip on the spot...well worth the money.
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3rd time using this company, will use anytime I have the need for movers, great ask the way around
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Said they would be here at 1. I've emailed twice and tried the number listed and haven't heard anything.
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Said they would be here at 1. I've emailed twice and tried the number listed and haven't heard anything.
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Attention is paid to details. Care made to not damage anything on the move. Third time I have used A-1. I highly recommend.
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Service was great. Items were packed effectively. I would definitely use them again for my moving needs.
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These guys were amazing. We moved stuff out of my Moms house as we are selling it in two days. My sister became upset as my mother passed in September. These guys gave their condolences and continued to work while respecting the feelings of everyone involved.
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Left several messages to verify the job with no returned calls. Also sent an email no response.
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Moving helper did not show and his phone was off.
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They did a great job moving our things up 3 flights of stairs! Highly recommend!
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The moving help did not show up
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The admin team was great to work with and got me all the details I needed. The movers had great communication. They worked fast and with so much care. This was definitely a Chaotic move from my end but they dealt with me with patience and grace! Would definitely hire them again for a move!
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These folks are family they have helped me move so much. Not a single scratch and quality service.
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Quick, efficient, polite, handled items with care. Would hire again!
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Our crew was very professional and pa ked the truck well and unloaded quickly. Highly recommended and will use again.
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Did not show up.m for a 10:30am start time. After 2 calls and e-mail, business contact me at 11am thru text message saying they are unable to complete the job at requested time.
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Always a pleasure!
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We were so impressed with their moving services! They were efficient, professional, and personable! What great guys. Highly recommend them!
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They were on time, efficient, friendly, funny and kind to my dogs. I would hire them again in a heartbeat! Thank you!
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Very polite and professional! I Gave them a much deserved tip in cash and will recommend them to others in need of helpers to move.
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Waited an hour since booking this and leaving a message at 804 617 4639. Since this is for this afternoon unable to wait any longer for a response.
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Always a pleasure
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Good Folks!
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Highly recommend, great service. Sharon in the office was accommodating when we needed to adjust our scheduled time.
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Trey and the guys were great. Friendly and extremely helpful. Would highly recommend this company.
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We had the pleasure of working with Tre & his team again for our move - they worked hard to make it a fast, efficient, and stress-free process for us. They were careful & considerate with our belongings, and got the job done with no issues. We highly recommend A-1 for your next move!
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Unable to schedule time needed.
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We had the BEST experience with A-1. The communication about the details of the move was excellent! The most awesome aspect was the movers themselves. Jon and Damion are Super Star movers and human beings. They immediately gave us confidence in their ability to pack the truck. I have moved with the military and all over the US, this was the best experience I've ever had. They made the experience easy and fun. Thank you guys! We appreciate you more than you know!
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Never got back to me about scheduling a time.
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Great group of people!!! Customer service on point!!!!
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Great service!
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Very professional, great communication, with solid moving and storage packing skills. I will definitely use them again and highly recommend them.
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They did not to respond to my emails and only reached out after I initially sent an email to the one listed on the account. I've used them in the past and had no issues however not receiving any communication past the first email for over a week after I have reached out multiple times for a confirmation. This lead me to my cancellation.
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They did a great job!
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You guys were top notch and a life saver. Excellent service, very friendly and professional
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Super friendly, professional, easy to work with, would use them again for sure!
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Jay and Trey were great
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These guys were great!
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No availability from helper
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Everyone involved was great. The guys that moved us were friendly and worked hard. Tipped on site.
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Best moving experience I've ever had. They are incredible!
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Absolutely top notch! Movers were prompt and got right to work. They stayed busy and got the job done in the allotted time. I would hire these guys again in an instant!
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Unable to contact mover
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They were fantastic!! Friendly and QUICK. I am a very satisfied customer.
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The crew was fine, they worked hard. But they were late arriving, therefore they were late finishing and I was charged an extra $100.00. I gave them a tip also so the job ended up costing $139.00 more than I had already paid.
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Great work! Will use again!
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Great company and great service!
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I loved everything about hiring this company for such a stressful time. The crew was extremely careful nothing was damaged and they finished moving everything in a timely manner. Would definitely hire them again!!
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They were awesome and efficient
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Awesome, fast, and great Service. Very professional and experienced guys. I wish I had them at my moved out place. Definitely recommend, A+
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Completely unable to reach help. Called a number of times and did not reach them.
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Awesome job.
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The team did a fantastic job! They were efficient, cheerful, and so friendly. They had my place cleared out and loaded up really quickly, and packed my U-Haul with great skill. Moving day was hassle free because of them and I appreciated it so much!
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Jon and Tre were very helpful and professional. They really knew what they were doing and got everything done in just 2 hours!
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I booked another provider who could not finish the job. My walls and furniture were damaged and I was stuck with 3/4 of my belongs left on a 26ft truckovernight. I reached out to JB movers and they cleaned up and finished the job!! First class and under the desired time. I have a 3 level townhouse
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Always awesome working with these young men!
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Due to communication delays movers are not able supply service at the time needed.
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I used their service to load a UBOX for a move. They were very efficient and even helped me wrap (I provided the stretch wrap) some pieces of furniture before loading them. I already received and unloaded my UBOX and there was little to no shifting of items in the box and no fragile pieces were brok
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Phenomenal job at reasonable price
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Called moving helper did not respond
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Trè and John were awesome.
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A-1 Guaranteed Satisfaction did a fantastic job with our move! The two gentlemen went above and beyond to help get our items out of the Pod and into the house, and they were very gentle and conscientious of our fragile/larger furniture items. Absolutely recommend this company!
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Tre and his crew were outstanding. Look no further than A-1.
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Great experience, thanks!
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They arrived right on time and did a great job. Very friendly and professional. Would highly recommend!
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Awesome guys! Used them before. They didn’t disappoint the first time or this! Thanks for an easy load!
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Showed up in timely fashion, worked hard and fast. Very good attitude, appreciated the help.
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They didn’t show up
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Great help would recommend using these guys with any move! Professional but fun at the same time!
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I hadn't heard anything from these movers until I texted them about a week prior to my move to make sure things were still good to go and things were confirmed to still be on as planned. I get a call the day of my move about 5 minutes before they're supposed to be at my apartment (originally planned
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A-1 Guaranteed Satisfaction has not returned my calls, emails or text messages.
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Trey and John were fabulous. I would definitely call them again!
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They were prompt, worked efficiently, and were super polite and helpful. 10/10 would recommend.
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They were amazing!! So nice and caring about us and our stuff. Highly recommend!
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The guys were originally sent to the wrong place but that's not their fault. Once they got to the right place and got started it was clear they knew exactly what they were doing and know how to do it well.
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Guys arrived on time, and got the move done very efficiently. Very friendly - we would use them again.
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outstanding across the board. highly recommend
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Excellent work done in hot and humid conditions but they kept a smile on! Very efficient and very polite and professional.
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Trey and Jonathan were very fast and courteous. They finished everything within the time period. They did an awesome job!!! Thank you for all your help!!
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They were unavailable on the requested date and time.
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Trey and John were outstanding movers. They were right on time and immediately began loading the truck. It took them just 22 minutes to load the truck. They were very polite and professional. I would hire them again if I ever needed moving services.
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They are fast, hard-working, and cautious at the same time!
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The help was booked and they did not show up, I called and emailed them and had no response on the day. I have since been emailed and they said they were busy and could not make scheduled time. Please advise how I can be refunded? Thanks, Rod
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Tre and John were absolutely wonderful! They unloaded my 15ft truck in less than an hour. They packed my storage unit impeccably! I couldn’t be more thankful! Definitely hire them if you are in the area :)
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These guys are awesome! They show up on time and get it done. I move a lot and I used to think I was as good as anybody at packing a truck but after watching these guys do it, I realize, sadly, that I am just a packing rookie. You won't find a better team to hire in my opinion.
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Always on time and always a great help. My 4th time using them.
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Dom and diamond were great helpers! So patient and efficient.
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You want these guys. If you think you can't get it done, they KNOW they can get the impossible done. Excellent in every way - they should give classes on how to care about giving the most in a job, and achieving the most for their customer. And they make you laugh all the way. Nothing is too much fo
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They were polite and professional. They did a good job. I tipped them the day of the move.
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Company texted me at 12pm saying we were confirmed for 1pm...then at 1:20 texted them for eta, haven't heard from them since..
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Easy to work with. Movers were friendly and efficient. Had good ideas on how to maximize the space in my storage unit to make everything fit. Much appreciated.
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Great move. Great communication. Would highly recommend !
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Are you moving? Do you need extra muscle to help fill the moving van? Call A-1 Guaranteed satisfaction. They will arrive on time and work non stop and move anything you ask them to move, all without damaging anything in the process. They do great work!
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Tre and his crew did an EXCELLENT job of packing my 26 ft truck - that I was able to return the 12 ft trailer and save a lot of money on the gas. They worked straight through - no goofing off or wasting of any time whatsover ... I highly recommend them !
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Tre and his crew did an EXCELLENT job of packing my 26 ft truck - that I was able to return the 12 ft trailer and save a lot of money on the gas. They worked straight through - no goofing off or wasting of any time whatsover ... I highly recommend them !
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They don't answer phone
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The movers were efficient, fast and made an effort not to scratch my walls or furniture. I highly reccommend A-1.
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I could not get an estimated time of arrival. Instead all I got was these automated responses.
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I could not get an estimated time of arrival. Instead all I got was these automated responses.
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This is the 2nd time I have used their services. The guys they supply each time are outstanding. They arrive on time and give 100% effort
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THESE GUYS WERE ABSOLUTELY AMAZING FAST AND SO SO HELPFUL!!!
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Super fast! And very kind!
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They did a great job.
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Tre, Jay and John were our helpers today and they all did a great job. They arrived on time and went straight to work. During the move, they were very efficient, friendly, respectful and professional. I can say enough good things about the guys. I will use them again in the future.
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Tre and the crew were fantastic! Came exactly on time. Very quick, very good-natured, and finishes well within the time frame. Will definitely call them for any future moving needs!
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Very fast, very helpful
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They were awesome and so fast. Thankful for their help.
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Prompt, efficient, excellent.
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NA
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Excellent and friendly service. Will definitely use again!
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They said they were booked today and could not assist
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Tre and Jackie were very professional and knowledgeable. I highly recommend their service.
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I have not heard from them and cannot move without the help
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The movers definitely knew what they were doing and they did a great job in a timely manner. I’ve heard some horror stories about movers breaking things so I and was a bit scared. Nevertheless, they showed me I had nothing to worry about with how they were very careful with all appliances/furnitu
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A-1 Guaranteed Satisfaction did a phenomenal job helping me move. They were on time, worked efficiently and fast and went above and beyond to make sure things were correctly set up the way I wanted them in my apartment. I’ll be using their services for all moves in the future.
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Worked me into their schedule at the last minute and did a great job. Would use them again.
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Great guys! Communicated well and was on time. Worked me in last minute!
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Phenomenal! I’ve used this company twice now and they crushed it both times. They are punctual, professional, and so kind. Ask for trey and john!!
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The moving team was awesome, couldn't have asked for nicer people. Elevator was broken day of move and the team handled with no complaints at all. They made a stressful day go way better than ever planned. Thanks
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Contacted these folks for help with unloading. The movers were friendly, professional, and blazing fast - while being careful with all of the furniture and fragile items. Customer service was excellent! When booking, I actually made a mistake on the date, but they were able to change the appointment
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From my first communication with this company, to the actual move, I give 5 stars. We had to adjust our move due to an impending winter storm that hit us up north pretty hard. They were able to accommodate me as we had a deadline to move out of the apartment.The two young men arrived slightly ahead
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Tre and the other guy that helped were amazing! We will definitely be looking to use them again!
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Effective team got the move done without any incidents. A hand trolley would have definitely helped from an effort and timing perspective though.
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fast, efficient, and kind
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The movers were great! They were efficient and offered additional help arranging items. They were friendly and handled our items with care. I did provide two stars on communication however because it was not as it should have been. The administrator/ scheduler only communicated via email or text.
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This guy's were amazing.
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I had a very very easy time with these guys. They were in and out at half the time I thought it would take. Professional, polite, hardworking - stop searching. Choose this company.
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Fantastic!!! Fast and professional!!!
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Moved my moving day to Monday evening
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Fantastic team and wonderful group of folks to work with. Professional, considerate, prompt and handled my move with speed and care. 10/10 would recommend!
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Trey and Jay were awesome! They were delayed due to bad weather but made it to us and did a great job! Very friendly and professional. Highly recommend.
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These movers were AMAZING!!! They were so nice, efficient and helpful. They could not have been better and we felt like we were in great hands.
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All three helpers were efficient, kind and communicated well! Loading took less time than expected. Would recommend for others and use again.
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Wow! So efficient! These men were so kind, so helpful, and respectful of my items. They made sure the U-Haul was packed well so nothing would move around while I drove a few states away. The movers in my new state even complimented their packing! 10/10 would use this group again if in the area. Grea
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I love love loved the gentlemen that helped me! They were funny, great attitudes , and willing to help. Could not thank them enough!
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A1 exceeded my expectations they were real professional. I paid for 4 hrs but we got it done a lot sooner they pulled up on time got to working and got the job done. I recommend them for anyones next move .
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I honestly didn’t think I could have fun while moving, but these guys made the experience fun, energizing, and all around incredible. I don’t know what I would’ve done without them. Thank you for the help, good conversation, and such a relaxed environment.
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Jay and Tray were very professional and efficient with the move - Would highly recommend A-1!
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The team was fast and polite and I was impressed with how careful they were with our furniture.
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The team was fast and polite and I was impressed with how careful they were with our furniture.
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The guys were great!
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Absolutely the best moving experience!
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John and Tray were excellent. Professional, careful, polite, and expedient. Very good experience.
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Second time using A-1: they are efficient, respectful, and overall do a great job!
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My move on 10/30/21 required long-distance logistics. I hired this company to unload the UHaul truck, which traveled from Norfolk, Va., at the destination location in Petersburg, Va. We had agreed on a 5-7pm meet-up at my residence where the unloading job was to occur. I had run into delays earlier that day due to equipment not being readily available at the UHaul rental place. I had contacted the company several times to see if they could accommodate a change to a later schedule, if possible. I called at 1:47pm but their phone number went into a voicemail, which was full, but my call went through as an SMS text. I received a reply at 2:03 that said they were at a job site. I had sent a couple other inquiries thereafter and received a very patronizing response at 4:11 as shown below. “ Ms Odango. I informed you that we were all on job sites when I messaged you before. We had you scheduled for 5p-7p to unload as you requested. Due to our schedule for today which is full with no other
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Jay and Trey were great! They really hustled and Organized the truck so well! Amazing job!
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Called and got no response
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Great service, would definitely recommend to others!
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mover cancelled
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These guys were amazing!! Such a huge help for us getting our move organized and loading/unloading. I cannot recommend them enough!
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I can’t say enough good things about my experience with the whole crew. They showed up and powered through unloading my 10x15 storage unit onto my 26’ truck. They made it look easy. All my stuff was secured well so my long drive in the truck wouldn’t toss anything around. If you need some help movin
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Great crew, and a productive day for sure - thanks so much!
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Would not return my call
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Great service and even stayed longer to help with big furniture items. Will be using again.
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These gentlemen were awesome. Fun, friendly and polite. I booked last minute bc our close was pushed back and they were able to accommodate for us. Just let them know what you do and don't have ahead a time you will be set!
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Can’t say enough good things about these guys!!! So professional, conscientious, kind AND efficient! They did an amazing job packing the truck and were really diligent about working around some of my larger furniture pieces. Would definitely use them again!
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The moving helper has full schedule on the date I requested.
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John (Jon? Sorry if I misspelled your name) and Trey were absolutely wonderful! They were on time, they were down to business and got the job done. They moved the items out from the apartment and set it up in storage in the most organized and perfect manner in two hours that I couldn’t believe! They
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Awesome guys! Fast work, great energy
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Very efficent knowledgable and great attitude
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The guys were courteous, strong, careful and very hard workers. We couldn’t be happier with the moving help they provided.
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Amazing help. Prompt and loaded so everything stayed in place. A1 Team!
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Great job. They were efficient and polite!
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These movers were great. They worked quickly and moved some very big and heavy furniture into my upstairs apartment.
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The guys were quick, kind and a pleasure to work with! I would recommend to anyone moving to hire them!
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Very personable, considerate of our piano, and made sure it was placed exactly where I wanted it. They did a great job and I would hire again and recommend them.
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These guys were wonderful! Had everything unloaded in less than 30mins. Money well spent!
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The guys were very professional and coordinated. They planned out the whole job properly and did a great job in moving some very heavy furniture upstairs. Definitely will hire them again!
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This company was awesome!!! After 2 other companies that I set up, that neither showed, I ha just about given up. I went ahead and set up an appt with A-1 moving and they were great from the start. They got back to me to confirm , and actually showed up on time AND FINISHED THE JOB EARLY. They were
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The Moving Helpers are unable to provide service for time slot
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The movers stayed longer and took time to pack the PODS containers to make sure items do not shift during transport.
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I'm a return customer! Can't recommend Trey and his crew highly enough. They fit everything into a 15 foot uhaul, like solving a puzzle!
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These guys were amazing! I was running late getting to the location due to weather and they waited about an hour for me without complaint. Had my 16x25 trailer unloaded in about 25 min. They just killed it. Helped set up my bed and were super nice, professional and great to work with! Definitely rec
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Amazing packing skills. It may take a little longer to load a truck, but its worth it since they will pack it perfectly.
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Great help. Great guys! Cash tips.
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Awesome
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They are unable to do the service during the evening like requested.
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Team was very efficient in moving all items to the 3rd floor!
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The team communicated a delay in arrival to me, which was appreciated. Throughout the entire process, the team was curteous, polite, and conscious. They made this move a lot easier. Thanks!
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3/4 of the movers were great
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have not heard from movers, cancel & rebook order
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Outstanding service from beginning to end!
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I received no contact until I tried to call and no one answered. I just received a message in the middle of the night saying they couldn’t complete the job.
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I received no contact until I tried to call and no one answered. I just received a message in the middle of the night saying they couldn’t complete the job.
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Great crew. Very helpful.
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Great before and during the job. After the job when there was a problem, that's my issue. An item in a truck they loaded and unloaded arrived broken. Sent emails, texts and calls-got a response that the owner was looking into it and then nothing. No follow-up, no contact, no communication. They
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Great team, worked quickly and efficiently. I would recommend them. Kind and professional.
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The two gentlemen that I requested to help unload our truck were right in time, very efficient, respectful and super nice.
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Try was a great help! Awesome guy!
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These 2 guys was awesome. They did above and beyond! Thanks ??
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Great help that was given quickly and carefully - thanks!
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Fantastic service with professionalism and speed - a great help!
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The guys were great with the move. Very efficient with the allowed time.
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Jon and diamond were both very friendly and helpful
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Notified immediately that they would be running a little late from a previous appointment. Great communication throughout. Arrived and unloaded a 15 foot truck under 2 hours to the 3rd floor. Would definitely recommend for anyone needing some help to load/unload.
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Great service!
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This is my 2nd time using A-1 Guaranteed. They were professional and respectful. I would definitely recommend them to anyone.
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I'm moving from Matoaca VA to Portsmouth VA. They told me AFTER I booked and paid that they do not go to Portsmouth. That is very unprofessional on the part of Uhaul. It should not be allowed to book and pay with a company that says they can do something and end up staying later that they can't.
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This team went above and beyond to get my truck loaded even after I rescheduled and was late!
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The first job was double booked by uhaul so couldn’t show up at 3pm and once in Henrico we have to have truck back prior to time they are able
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Very nice and funny! Got the job done and stayed a little extra to get everything in the truck!
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Movers did not have COVID vaccine and arrived 40 minutes after scheduled time. Movers did text and let me know they would be late.
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I had a great experience with Trey, John, and Sharon! They were professional and careful with my belongings. Highly recommend!
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Took an extra hour to load my truck because they were so thorough in utilizing the space. The two guys were awesome to talk to and were very careful. I was on a tight timeline so the extra hour really hurt, but otherwise the experience was great.
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These guys are awesome! Fast, courteous, and strong! Theyll get the job done right. Excellent value.
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Left yeti water bottle in truck. I put on driveway. Tipped in cash didn’t know u had option online.
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Second time I've used them, had same great guys, really didn't think we'd get it done in two hours with a half hour drive in the middle, but they hustled in the heat and did it.
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The A-1 team is awesome. This is my second move with them. They're efficient, professional and fun to be around. They took great care with my two 26' U-Haul loads and handled the stair and heavy items seemingly effortlessly. The team works well together and are a pleasure to be around. Tha
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The A-1 team is awesome. This is my second move with them. They're efficient, professional and fun to be around. They took great care with my two 26' U-Haul loads and handled the stair and heavy items seemingly effortlessly. The team works well together and are a pleasure to be around. Tha
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Overall I was ok with the service provided,but I will say that I was disappointed that of the three hours paid for only 2 hours service were provided,once the 20' uhaul truck was full they simply stopped even though numerous large items remained upstairs that needed to be brought down even if not lo
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Very friendly and personable. Also very professional
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Theysaid that they do not have tools / dolley or anything that help them do their job, they said they are not ready.
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Theysaid that they do not have tools / dolley or anything that help them do their job, they said they are not ready.
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These movers were great! They went above and beyond to help us! I really appreciated there professional, courteous and attentive nature. Excellent experience!!
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My moving experience with A-1 Guaranteed Satisfaction was exceptional. The crew were very congenial, had endless energy and worked great together. With twenty years of accumulated junk, the workload was high. I couldn't have asked for any more and have hired them again for my upcoming "final" m
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They called to confirm when they would arrive, and arrived on time! The movers were very professional and friendly, and got the truck loaded with time to spare. Would definitely recommend and use them again!
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Such a great experience - the movers seriously seemed like they were having fun and it was a fun environment! They finished WAY ahead of schedule and handled all of our goods with care. Thank you so much!
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Great Helpers
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Very professional, very careful -hard workers. Very flexible and easy to work with.
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My movers were awesome!!!!
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The team worked very hard getting everything out of my house and loaded. The trailer was packed tight and well. We have a number of one of a kind pieces that they took great care with. Will be using them again.
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A-1 Professionals are spot on in the service that they provide. They took great care in the delivery of their service. We highly recommend them for your home or business service. An A+ service!
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These guys were great! Handled everything with care, and puzzle pieced all the furniture and boxes in the truck perfectly. Have nothing but great things to say about them, would highly recommend!!
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I would give more than 5 stars if I could.
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Great service. Would highly recommend.
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The guys were on time, friendly and quick. I would definitely recommend A1 Guaranteed to others
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I would have given them a five star review until I found out how they manipulated the final Bill. They showed up almost an hour late and we were in a tight to frame so we shepherded resources to get things moving quickly. That resulted in them being finished over an hour early. We did not have th
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The gentlemen were prompt, efficient, and professional ; and they are very hard workers! We very much appreciated their efforts, and would hire them again! We tipped them personally. Thanks guys, Eddie M.
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I scheduled online but no one showed up.
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Great service. Very prompt. Great communication.
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Trey and John are outstanding! We will use your company again and request them, if available!
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The guys did a great job!
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Movers were on time, professional and efficient. Packed truck neatly and carefully.
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The company is courteous and accommodating to your needs
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From start to finish everything was great. They were understanding of time changes and worked with me on that. The movers were awesome and very efficient. They completed the job in the hours booked!!! No dings, dents or issues!!! GREAT SERVICE!!!
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Tre was prompt, polite and professional. He was very experienced and knowledgeable.
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I have used A-1 Guarantee several times & will continue to use them. I’ve had John & Jay multiple times & Dana joined them on this move. They all work so well together & have fun doing it (as much as you can while lifting crazy heavy furniture!). They are polite, professional & fun!!
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On time, and quick. Tray and John did a great job packing my truck. Would definitely hire again.
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Great, prompt service
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These guys were awesome! Very punctual and very efficient! Super nice group of guys with a fun energy, they were even willing to help assemble the bed. Would call this company again in the future.
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Trey and John are great. Right on time, very professional, careful and efficient. Definitely recommend their services
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Great Service!
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The guys were nice and efficient. However, a couple of my boxes marked fragile were put in the truck on their side. One of these boxes had olive oil in it, which spilled and leaked through several other boxes. They also placed a wooden bench next to a metal bed frame that caused rubbing of the wood
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Very dynamic duo! They are careful and organized. I liked how the take care of all the details.
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On time, professional, and very personable!! Would recommend to anyone moving!!!! Thank you!!!
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They were great! Came out quickly and moved fast. Will definitely use again!
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I was able to reschedule easily due to my late arrival and they completed the job efficiently, placing all of my belongings exactly where I wanted them. Extremely courteous and professional team, as well.
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great crew. I tipped them directly.
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Great men, excellent service! Everything was packed up efficiently within the scheduled time. I would definitely recommend their services to everyone!
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I hadn’t planned to hire movers, but on day two we (2 women) were simply too tired to carry any heavy pieces up the stairs at destination. A-1 agreed to help 2 men for 2 hours. Their 4hr morning move turned in to very long difficult day, through no fault of their own, and they ended up being 4 hrs
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The company on March 7 said we were confirmed but I have not been able to get in touch with them at all via email, text or call since. I have left numerous messages with no return call, text or email and I have to move tomorrow!!!!
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Guys were great, on time, either great and didn’t break anything. Definitely use in the future
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These guys are very professional and I would and have hired them multiple times with no issues.
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I cant express enough how AMAZING THIS COMPANY IS! Ive used them 3 times in the past 7 years. They are always on time and very kind. Kept their mask on at all times! Very kind and very respectful! I will choose this company every time! Happy to know this company will do anything for their customers.
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Great service!
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This is the 3rd time that I’ve used A-1! Great job as always!
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Trey and John were fantastic! Professional, polite and hardworking. I couldn’t have completed my move without them! I would definitely recommend them to anyone in need of moving help.
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Tre and big John were very respectful and attentive as well as super quick. Thanks.
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Outstanding job. The gentlemen were professional and polite. I would highly recommend this company and this crew to a friend. Thank you for a great move.
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Very high quality work by Tre and John. I highly recommend this crew, and will use A1 again.
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The moving helper is not available to do the job
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They were amazing! Best money spent and a job well done.
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I’ve used A-1 before & will continue to use them! I’ve had different guys & some of the same ones on my load/unload needs & they’ve always been professional & hard workers. They’re there to get the job done & are always so nice & accommodating! Great helpers every time!
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The moving help told me they have a reservation for same time that I requested and won’t be able to honor reservation.
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They were pleasant to work with and were very efficient. I would definitely use them again.
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They were great! Very hardworking, kind and careful.
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Awesome service and experience! Truly appreciate the assistance and will recommend as well as use again.
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Excellent job !!!
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John and Jay were clearly very experienced. Did an excellent job loading and making use of every inch. Very efficient and professional. Gained my confidence right away. I would definitely use them again.
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The young man that helped us were on time, got right to work, and were very speedy. They finished the job in less than 2 hours and were very careful with our belongings.
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Great guys..professional...
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The helpers Jon and Trey did an excellent job! I really appreciate how kind and thorough they were. They took the time to ask me what all needed to be moved before jumping in and taking care of everything quickly. I would definitely use them again if needed. Didn't realize tipping was via a web
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Helpers were outstanding start to finish. Already tipped them.
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Thank you! We appreciate your thoroughness and prompt response!
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Best Helping Crew anyone would find. Really carful and Fast working. The owner is very friendly and responds quickly to the job. 100% Recommended.
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Sharon (office staff) was communicative. Tre' and John (moving help) were communicative, professional, efficient, and even offered great suggestions for furniture placement! We would undoubtedly utilize A-1 again and recommend this moving help to others. Thank you A-1 for making my aunt's major l
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Trey and John were absolutely wonderful. We had quite a lot to load, and they fitted everything in the truck in record time. We couldn’t have asked for a better experience. Thanks so much for the great service!
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Guys did a great job! Worked quickly and unloaded everything into the requested rooms without any issues. Will recommend
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Move done with smile on the face, really great service. Definitely use them again. Thanks
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Jay, Tre and company were very professional and got the job done effectively with no errors.
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Worst communication ever!
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handled my furniture & items carefully, very fast
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I was 100% happy with the service I received from this provider. The two movers showed up on time and were very friendly and courteous. They worked efficiently and finished loading the truck with time to spare . Would highly recommend this company!
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I have used the services of A-1 Guaranteed Satisfaction LLC twice and I would unhesitatingly use them again. The movers are prompt, efficient, courteous, and professional at all times. I highly recommend them.
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On time, adapted to change, provided insight, got the job done right. Very pleased.
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Worked very well with my specific needs, everything packed well, nothing broken among the many breakables, professional, would use again!
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Jay and Trey were great! They moved everything in carefully and asked questions to ensure they put things in the correct rooms.
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Amazing team! Super fast and efficient! Would definitely recommend!
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Friendly, efficient, and professional.
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Fantastic!! From the moment Sharon sent the first email until the moment the men moved the last box, they were efficient, friendly, and professional.
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We absolutely love this company. This was the third time and they never disappoint.
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Jay and John were fantastic! Very professional, courteous and respectful of us and our household furnishings. Would highly recommend this company to anyone looking to move. Thanks guys!!!!
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They said they didn't have anyone to the late afternoon and that was too late for us
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Fabulous job , guys were right on time and got the job done in excellent time. Most definitely would use them again.
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no show
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couldn't make it
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The guys were on time, hustled, had a good attitude.
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Great help!
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This service is exactly who you would want to help you move. These guys are great ??
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Amazing people fast workers! Friendly and respectful
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The guys were fast friendly and professional
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They were great, fast and very polite.
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Fast and respectable
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Prompt, professional, and handled everything with care!
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Scheduled hours before appt time because the other company dropped the ball. Very fast, efficient, and professional.
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Awesome team of friendly professionals!
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Tre and John were great and very efficient with moving and loading our items
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good
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The helpers were fantastic absolutely professional, kind, and patient during a time of high stress. I apologize for completely forgetting to do the review process right after there was so much going on!
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The guys were fast, efficient and very friendly.
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The guys did a great job. Very courteous and friendly, and they did everything that was asked well!
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Crew was very friendly and active and have pretty moved everything with in 70 mins. I was surprised by their agility and effectiveness. I would recommend them to anyone in my circle.
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The movers were polite and prompt. All of my stuff was moved quickly and they were able to fit everything into 1 U-Box instead of the 2 I had thought it would take.
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Amazing and fast service
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very helpful, efficient, hardworking movers
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unable to contact movers, last minute and have to.
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On time, worked hard, were motivated and friendly
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Tre and his crew were outstanding. They worked the entire 4 hours without a break and without slowing down. There are a lot of choices when scheduling moving help. If you want to be sure and not depend on luck. Choose this company.
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they could not help during time needed
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I can not believe how fast they got my furniture into the truck . Nothing was damaged , they were such great guys , and on time! They also worked with the small space I had for storage and worked it like Tetris! I will def be using this company again :)
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I received this message. Hi Ms Hubbard, apologize for the late night msg. Your moving request was received late evening. This msg is to inform you that due to our pre-booked schedule & times confirmed fir them, we do not have an available crew to assist you on Sat 9/19/2020. Uhaul placed your funds on hold, therefore you have the option of finding another company that can accommodate your preference. Ty, Sharon
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This is my second time receiving their services and they are the best!! Very professional and they really care about getting the job done right!
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The guys were fantastic! Thank you!!
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They were over an hour late
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Due to this being a last minute request, the movers advised that they were not able to accommodate me on the date I requested. They were tied up with other jobs.
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movers were UNAVALAIBLE for the date we booked the order for.
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Great help, positive attitude, wonderful to work with. Great short notice flexibility.
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Said that they was unable to help me
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Thanks for all your help.
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The site changed the location of my job and the helper did not service that area
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They were fast and very friendly!
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Professional and Friendly
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Great Guys and Great service fast and knowledgeable about moving
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Trey and John were amazing and did a great job. They were super efficient and packed the truck perfectly. Thanks so much!
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Very strong and professional men! Will definitely request them again!
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The guys were efficient and careful. Great job
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The movers were unable to get onto the Fort Lee installation because of them having invalid Driver Licenses. I was made aware of the situation at 11:07am and I had movers scheduled from 10:30am-12:30pm.
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The movers showed up on time and worked very quickly taking excellent care of our belongings!
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I was contacted via text that they were unable to complete the job today.
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Service provider contacted me to let me know they could not perform service today as I had reserved. I am canceling and will reschedule through this site. Thanks!
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This is the second time I’ve used them for a move and they are thoughtful and careful about a move, ensuring your items are well taken care of throughout the process!
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Mover is unable to deliver Uboxes
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They were amazing and packed the truck perfectly. Even when it started raining they did not stop.
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The movers showed up on time and did a good job loading from one location and unloading at another. Would hire them again.
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They were awesome I had issues with U-Haul and getting my truck and they patient you waited and made up the time in speed with same time I paid for they were amazing, polite, fast, cared for my stuff VERY PLEASED!
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A-1 did a great job packing all of our belongings for a long distance move. They are a mighty team.
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By far the best movers ever. Hard working, fast and personable. Fun people who worked hard and got the job done. Great attitudes. I cant say enough good about these people. I would use them again in a second. Highly recommend!!
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Communication in advance was great and Sharon even worked with us to make adjustments to our schedule and was responsive to emails. On the day of the move, the movers had good communication and asked where each item went in the house. The movers were quick to unload the truck and helped relocate ite
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World class movers. Quick efficient and very professional. They did the little things to ensure our goods were not damaged in anyway. Outstanding job and I would hire them again.
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I have not been contacted and I need to know I am going to have a mover. I left a message but no reply.
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Very hard to communicate as just an email was provided and it took more than one day to get a response after each email. However the movers were excellent, actually more movers than I had ordered showed up to get the job done faster, were very friendly, professional and super efficient.
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Trey and Jackie actually arrived before time and they very effient, fast, and polite. Would definitely recommend them.
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No show. Booked another
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Sharon in the office was fantastic. The guys unloading were quick, efficient & courteous.
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Came on time, they know how to work. One hour enough for moving out 2nd floor 2 bedrooms. My respect. Thank you
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These guys were great. They showed up on time, communicated well, and worked their tails off while there. I'll use them again.
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I had a box labeled cork lamp and they play something heavy on top of it which smashed the lamp which wasn't good but other than that they were okay. Trey and John were hard workers... all three of the guys were tip $20 a piece. The third guy did not deserve $20 but I don't want it to not have any i
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These guys were super helpful and had a really positive attitude
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I am so pleased with the service this company provided. They were super efficient and very agreeable. They loaded and unloaded very quickly. I will definitely use them in the future.
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They were on time and very thoughtful.
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Loved these guys! True professionals that saved me. We would have been lost without them. They were worth every penny.
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The company squeeze me into there busy schedule same day only one hours notice their response time was incredible the manager was courtesy, polite and professional. The movers Trey’s team magnificent time saver, unloaded then loading the best I seen with proficiency the guys very respectful, prof
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Thank you. Movers were professional, friendly, efficient, and are highly recommended.
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Showed up two hours late. Texted and let me know that they were going to be late however, I had to follow up again when they didn’t show up at the new time stated which was an hour later that original time. Once they finally showed up the guys moving my items were great. Got done quick, estimate
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I'm not easily impressed but I was today the guys that came out to help were the best. They did an excellent job they took very good care of my things and were very professional I recommend them .
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I was very impressed how Jay & Kelo were able to empty the house and put everything in storage with the amount of time that I chose. Will definitely use them again and suggest them to anyone moving.
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They cannot accommodate us
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Great service! The gentlemen were so nice. They worked super fast and had fun despite the hard work and heat. Very courteous to me and my children. I would use their service again!
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Very professional & timely.
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AMAZING MOVERS. They REALLY know what they’re doing and have a lot of experience. As soon as they saw my freshly refinished floors they communicated amongst each other to be extra careful. There are magically no scratches on the 3 day old floor or furniture. These guys also finished the job .5 h
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The A-1 team was awesome. I booked a 3-man crew for 5 hours because I was moving out of a second floor walk-up in the middle of July, but they got me out of there and into my new place in about 3 hours! It was 95 degrees outside and they never complained once. I’d definitely book them again.
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Only took 40 minutes. Truck was packed professionally. Excellent
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Sharon contacted us quickly to confirm after we booked. John and Trey worked carefully, but quickly and efficiently, and they were so pleasant even in this hot weather. Thank you!
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Awesome job. They made quick work of everything and made our move easy.
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They are always outstanding!
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Excellent help
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This was my second time using A-1 Guaranteed Satisfaction and they, as expected, did another great job on my move!
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Movers did not show up
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Terrible experience. Movers did not show up
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Very courteous and hard working! Extremely efficient with packing the moving truck.
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John and Jay were absolutely wonderful! Thank you!
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Kudos A1!!! Trey and his team were great! Sharon handles their logistics wonderfully well! Professional, courteous and people friendly!! !!
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Our movers were amazing! Very professional, and fast. Their were four young men who were so nice, and very careful with our furniture. Hands down 10 out of 10!
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I would highly recommend these folks! Excellent customer service, professional. They were quick but also very conscientious.
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Texted me unable to complete job when needed
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Great service
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Very professional and helpful at a reasonable price! Great service worth every penny.
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Jon and Trey were excellent! They were careful to organize and load my belongings carefully. I would definitely use A-1 Satisfaction Guarantee, LLC again! Thank you for everything!
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The guys were very friendly, accomodating and polite. They packed items carefully and helped load a riding mower. Very happy with A-1!
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The Moving Helper did not respond to my calls or text messages.
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Great communication and punctual. Completed loading of the truck quickly and efficiently. Highly recommend.
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The movers were very careful with our belongings and I love that this is a local family owned business. Nothing seemed too much for them and they were constantly making sure we were okay with everything. Their sense of humor helped a stressful day pass quickly and easily. I highly recommend them for
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No question: the BEST team of movers we have ever experienced. Will use again. Outstanding. Actually made the day fun!
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The guys were excellent, worked hard and fast. Highly recommend.
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Great movers!
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They worked quickly and packed everything well.
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James, Norman & Jay were awesome! Hired a 3 man team to load from a 2 bedroom apt & unload to a 3 bedroom house, figured 5hrs might just do it. They showed up exactly on time & got right to work. Loaded & unloaded in 3hrs & maybe 15min. They handled my heavy adjustable sleep number bed like it was
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The crew arrived early and worked efficiently to load all of our items.
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Fast fast service, great attitude! Super professional!
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I have not heard from them
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The movers from A-1 were punctual and super efficient. They were very respectful of my belongs and terrific at loading my moving truck for a long distance haul across the country -- nothing shifted on the journey at all! The only snag was being able to communicate with this company. I had an issue g
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Good crew! They were fast, efficient, friendly and courteous. I would use them again and recommend to others.
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Super friendly and respectful, Trey and John were professional and extremely helpful. They were careful and I'd absolutely hire them again.
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Second time I have used these guys, and again beyond satisfied. I would recommend them highly, and if I need moving help again, they would be my first call.
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The movers were awesome! Unfortunately I won’t be able to leave a tip, though they finished in under an hour and got paid for the two, so I’d call that a win!
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We hired a one satisfaction to provide to people to pack for two hours prior to a move. They showed up a little bit late, but did at all the time at the end. They were very nice, and easy to work with. However, they did not know the first thing about packing dishes, glasses, food or pots and pans. I
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They made everything go smoothly. They pscked the truck so well norhing shifted at the other end. A big Thank You!
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Trey and crew were simply great. Wonderful service from the beginning to the end. They were courteous, efficient and just really nice guys. Would recommend them in a heart beat.
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Awesome job! They moved our stuff (loaded/unloaded) fast with no damage and were completely professional.
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The guys were great! Showed up and finished the unloading carefully and early. Would definitely recommend to anyone needing help!
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The movers were very efficient under the circumstances and did a great job!
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I can't say enough good things about this moving company and my experience working with them. It's rare when a move ends earlier than expectations. The two gentlemen that moved my mothers stuff treated it like their own and that personalized care is well appreciated.
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Thank you!!!
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They did a great job and were efficient and got the job done well. I had been promised that they would both wear masks as that is important to maintaining safety currently, and one helper didn't bring one and kept taking off the one I provided. I really liked these guys and they did a great job, b
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The guys were nice and careful with items
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Fast and friendly workers. They were very courteous and efficient from beginning to end.
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On time & very fast. They don’t communicate by voice But they showed up so I appreciate that
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These gentlemen, Tre’ and Norman, we’re simply awesome. I needed for them to bring strength, and they brought strength professionalism and kindness And efficiency.
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I will use them again. Very professional and efficient
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Best decision choosing them.
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Awesome job..highly recommend!
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Fast, reliable, efficient and knew how to pack well to avoid scratches. Would highly recommend!!
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Very good experience! Gave a cash tip!
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Movers were friendly and professional. They were very efficient and did the job much faster than I thought it would take.
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Movers were very professional. They worked continuously from the time they arrived until the truck was unloaded.
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A wonderful moving experience, thanks to A1 Guaranteed Satisfaction ! These guys were on time, pleasant, cheerful, and professional. I was amazed at their speed and efficiency, and how careful they were with my belongings. They packed the truck perfectly and there was no shifting or damage. They
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Great job, on-time, efficient. Would use them again
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I was a last minute client and they accommodated my need and were on time and very respectful and efficient. I will use this company again!
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Amazing, Sharon was great with communication (they prefer email). The crew arrived on time and finished 1.5 hrs early. I paid for 4 hours. I have moved so many times (4 interstate moves in 4 years) So I had a good idea on how long the job takes. Troy and his helper were quick and loaded the truck we
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Tre and team were great! They were fast and polite. Definitely can tell they're experienced. I would recommend them to anyone who needs movers. Also, they were available within 2 days of our move. Very professional and
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Tre and the team was awesome. They came and completed the unloading within an hour. Very professional.
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Amazing job! The guys were fast, friendly, and professional. Thanks for all your help. Much appreciated.
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They were great! They loaded everything carefully and precisely. We had a lot of stuff to get on a 20ft truck which would not have been possible if they hadn't done such a good job packing. I was also originally supposed to move on 3/26 but with concerns about the virus we bumped it up to 3/20 and t
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As always great service this is my 3rd time using them!
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The movers arrived on time. They were great about getting the furniture moved. They completed the job in a less time than allotted. Excellent!
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John and Trey were an incredible team. What took me days to pack took them mere hours to load. They were so good I am going to call them to both pack and load my next truck load of belongings.
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Awesome! This was my second time using these guys. After receiving excellent service with my initial move which was over 2 years ago, I decided to hire them again for loading and unloading of my 26' truck. Once again, they did not disappoint! They showed up on time and got right to work while takin
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I was given conflicting information about my Ubox delivery but when they arrived today I tried contacting the movers by email, multiple calls and texts with no response. Can no longer wait to see if they can help.
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These guys have been at it for years, super nice and careful! These are the guys you want!
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Trey was awesome! Very professional and a hard worker! I will recommend your company for my clients.
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Fast, friendly and professional
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They were great to work with. I highly recommend using A-1.
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John and Trey WERE WONDERFUL! They helped move EVERYTHING we needed and with a great attitude and smile on their face. We could t ask for more. Thank you gentlemen!
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Movers were extremely professional, helpful and attentive. I would personally hire both movers in the future.
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These movers were very helpful, polite and respectful of furniture. We were not able to arrive with the truck to unload at the time scheduled due to being delayed leaving from the starting city, so A-1 flopped our move with another family moving to accommodate us. I really appreciate the flexibility
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The men that cane were extremely hard working. They came and helped me move all my belongings without any stress. Will definitely recommend to others!
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Great experience! My movers were extremely efficient, and they handled my items with care. They made a tough job seem easy. They packed the truck well to help guard against damage. I would definitely recommend them to a friend!
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Would highly recommend.
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5 stars isn't enough! Great help, fast, friendly, careful, courteous, and very affordable! Next time I need moving help, no question about it, I'll call these guys again!
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Very friendly and fast workers. Showed up 15 minutes late. Didn't pack the POD as wells as I would have liked. They did not tie anything down, though they said they would. And I had to go back and rearrange some items to be more secure.
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Extremely professional, punctual, and friendly. No need to look for another mover, Tre’ and his muscle (his lovely female helper) were top notch! I’d give 6 stars if I could. -Dan in Richmond
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They do not have supplies/tools/straps/appliance dolly to safely move my items.
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Fast, careful with our belongings, very polite. Will definitely call them again next time moving help is needed!
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If I could give them more stars I would. They showed up ready to work and finished ahead of schedule. Trey is professional, courtesous and I would highly recommend using this company.
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Trey and John were professional, quick and very accommodating. Superb customer experience and will reach out for there help in future moves.
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These guys did above and beyond my expectations. I can’t begin to say how grateful I am for their help, they were on time, professional and energetic for 11 hpurs! They were a pleasure to work with and very happy throughout the entire move. Trey and Jay were a great team!
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Great movers! Professional and extremely helpful!
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Outstanding guys, a real pleasure to be around. Showed up on time, worked hard. Would definitely use again and again.
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They were very timely, efficient and nice. I would high recommend them. I already gave the workers a tip on site.
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Excellent and on time service. For sure, will use them again for next move.
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These guys were a gift! They arrived early, went straight to work, and were FAST but careful! They made our move an absolute breeze. We’re using them again tomorrow (to move in to our new place) and will hire them for any future needs, too!
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They were awesome. Always communicated clearly, on time, moved our stuff pretty fast and courteous. Would definitely use them again
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This is by far the best moving service I've ever used!!! They were on time and handled my belongings with care. My move was accross country to Nevada, nothing shifted while in transport, nothing broken. They were very professional and the process from start to finish was great. I would 10 stars
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Amazing job! Made moving so easy and done so fast!
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Norman and John were amazing. They had a sense of humor and got the job done quickly and efficiently.
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The guys got me moved quickly! They were great!
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I was very pleased with the moving services I received. The men worked quickly and were very efficient with unloading my storage unit and loading and unloading the truck. They were very careful in my new home and did not cause any damage to my furniture. Overall I was satisfied.
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Trey and Norman were organized, professional, and efficient. I couldn’t have asked for a better moving experience.
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Moving company representative stated Uhaul was misleading and they were never available for today.
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They were patient with us and packed the truck efficient so nothing moved around to damage any of our stuff.
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This crew was awesome good.
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These guys were the very best! They were on-time, courteous and very professional. I will use them in the future and recommend them to my family and friends.
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These gentlemen were amazing! They were fast, careful and courteous! I would hire them again in a heartbeat! Highly recommended!??
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The guys were on time, very pleasant, extremely efficient and hustled the whole time. They used every bit of the 26’ truck with their well planned load. Have another truck to load in a month and hoping they will be available to do the job.
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They are good professional. I would hire them again. Good to work with.
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Movers were lat to arrive contact person did not know their status for 1 1/2 hours. Helpers were out standing once the arrived
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Noah and Trey were great! They arrived on time and were upbeat and professional. They worked hard, handled our belongings with care, and finished packing up everything from our 2-bedroom apartment in a little under 2 hours. Sharon in the office was also very helpful and detail-oriented in setting up
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Trey (spelling?) was terrific. Introduced himself. Knew exactly what to do and how to wrap and secure items. Worked hard and fast. Packed the load well. Handled large heavy items down stairs and around corners like a pro. Would DEFINITELY recommend. Thanks !
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A1 Guaranty the best we have used. Tre and Norman were outstanding, hardworking and professional as well as very pleasant and courteous. We tipped them cash for a job well done.
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I called the service provider but did not receive a return phone call until after 1:00 pm and had finished the job by that time. I hereby request a refund of my payment of $ 70.00. Thank you.
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Trey and the boys or The Boys and Trey (preferred name ??) we’re so completely wonderful! This is the 2nd time I have used this company. I thought their unloading skills were great , but MAN, can Trey pack a POD! This is a family business and it starts with Trey’s sweet mama when she QUICKLY retu
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I've used many moving helpers many times in the past, but none ever ran to and from the truck for the next load like these guys. Work completed well ahead of prediction with no issues. Friendly and very hardworking. Great guys! And they really know how to pack a truck. Absolutely recommended!
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Job well done, thank you!
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THE MOVERS WERE VERY PROFESSIONAL! CUSTOMER FRIENDLY!!! THEY WERE ON TIME! WORKED VERY QUICKLY! I WAS VERY PLEASED WITH THE RESULTS!!!
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I cancelled this job prior to service. No one from your company showed up at any time.
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Tre’ and Norman were awesome in every way...they carefully unloaded our furniture, took great care organizing it and were so personable and accommodating! They even agreed to be available earlier than initially contracted when we asked. I would highly recommend A-1 Guaranteed Satisfaction LLC for a
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Great pricing. Professional, timely, fast and efficient even in the rain and second floor move. Highly recommended.
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These guys were outstanding!! I had a 26 foot long truck (this is nearly 1/2 of a tractor-trailer) which was loaded to capacity. They worked from their arrival until the truck was was empty. I highly recommend them!!!!
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These two young men were professional in every way. They were definitely skilled in what they were doing. I would highly recommend them to anyone.
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Trey was amazing! He showed up on time, was courteous, professional, strong and fast. He did an EXCELLENT job packing a 20 foot truck. He knows all the tricks to maximize space and minimize damage. He was great!!!!
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Absolutely amazing!! I’d give 10 stars if I could! Showed up on time & upon arrival went right to work. Not only were they competent but completed the job so swiftly I was shocked! Even the wonderful but tiny built girl was awesome. She was like an ant lifting & moving over her body weight lol! Prof
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A1 is the greatest! I have used them for multiple moves and they always get the job done ... no matter the obstacle. Great communication, courteous, and friendly! Will continue to use them for all my future moves. It’s A1 or no one for me and my mom.
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The movers were just a tad late but their efficiency, professionalism, and demeanor more than made up for it. A first-rate job.
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Pleasant, friendly, smart helper movers. I would definitely use them again.
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I did not know what to expect when I chose this service. I was pleasantly surprised with knowledge and experience of these guys based on how long they have been doing this. Additionally, even though it was an hourly service, they were moving at a rapid pace to get the truck loaded. They provide
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moving crew never showed up
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I’ve used A-1 Guaranteed on many occasions and I’m ALWAYS impressed! I’m forever a client!
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Excellent service! I wouldn’t hesitate to hire this company again!!
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They were very flexible with setting up the services and were very good at communicating with me. The guys showed up on time and were very courteous. They asked if I had gotten moving blankets and I said that I hadn't, but that I had a huge box of blankets and comforters to use to protect stuff. The
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The movers arrived on time. They worked quickly and efficiently. They were very helpful and made our move much easier.
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A-1 did a great job! I would definitely use them again!
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Tre and John were fantastic. Very quick, careful, polite and fantastic to work with. Highly recommend!
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Good guys. Handled everything with care and made sure that things are packed in the moving truck neatly and securely. Will use em them again and recommend them
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What a fantastic experience! Our work team was professional, moved quickly, and accomplished our need in a minimal amount of time. Would love to have the same team for our next move!
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Really great service from Hollis! He was communicative with us, took care of our items, and was very patient when we had issues with the payment code. 4 Thumbs up!
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On time, friendly, professional and quick. They did a great job. Would happily use again.
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The guys were fabulous, nice, on time, and finished early unloading my 26 ft uhaul and switching my front load washers and dryers around. Absolutely will use them again!
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Great to work with.
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Very pleased with the professional team and job they did loading our truck. Communication before arrival was very good and they did a great job. Highly recommend.
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Great company, great guys. I only had a few big things to move and they were worth every penny. Showed up on time and ready to go. Can't ask for more than that!
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Great response times. Very prompt and professional.
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This is the third time I have used these guys and each time has been great. They are courteous and professional and they know how to move! They are quick and left no scratches on walls or furniture. They load the truck like fitting puzzle pieces together and there was room to spare in the truck I re
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Movers were on time and helpful
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Great team and service. Thanks!
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Excellent service! Highly recommended this company!
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Very efficient, courteous, eager to please. Strongly recommend!
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Moving helper didn't show up
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The guys were fantastic. Arrived a few minutes early and finished early giving us more time to clean up before heading out. Highly recommended!
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The guys arrived right on time and had our stuff loaded and then unloaded at our new address in about an hour. We are very happy with A1, would highly recommend them and would definitely use them again. Thanks for a stress-free moving day!
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Great! But they only moved for 30 minutes. Is there anyway to get a partial refund?
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Great job on communication, implementation, and friendliness, even with less than 24 hours notice. Highly recommend this company to others!
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A-1 has done a great job in helping us move furniture, boxes and suitcases. They were quick and efficient. Commendable work.
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jay and hollis were excellent! i was amazed that they were able to maneuver very heavy furniture throughout the house and how they packed the truck to fit as much as possible. definitely recommend!
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Awesome
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John and Hollis were simply wonderful! They unloaded our 26-foot U-Haul truck with time to spare, handled every item with the utmost care and caution, got everything where it needed to go and made a hard day into an easier one! One of our party got unexpectedly called into work and when another was
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Trey and Hollis at A1 were great. Very hard working, professional, capable and they know how to pack a truck.
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The gentlemen were very helpful and courteous.
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Trey was fantastic! He was so nice and the service was excellent. I would definitely recommend A-1 Guaranteed Satisfacrion.
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There is a reason I have used A1 for the past three moves. Tre and his partner were super fast and have the best customer service. Thanks
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This was our third time using A-1. Awesome service and fast strong movers. This last move was to get our final large items out of storage-some needed to go up two tricky flights of stairs. They made things fit I couldn’t believe would fit! I will definitely be recommending them to others in the futu
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The two guys that came out worked well! They went straight to work and systematically carried furniture and packed the moving truck. They were consistent and friendly. Professionalism was mediocre, but they got the job done well and in a timely manner.
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Our two movers Trey & Hollis were fantastic and treated our move with complete care. They unloaded our truck and made sure all of our belongings were placed where we wanted them to be and did it with a smile! True satisfaction with our decision to use A-1 Guaranteed Satisfaction Movers!
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Last minute booking, called me the same night to set up the morning appointment. Trey was on time and worked quickly and efficiently to make sure everything was moved. Was very careful with the move as well. Would recommend.
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I'm glad I picked A-1 over other moving companies. They are very nice and very professional. I recommend this company to anybody.
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I have moved all over the country with numerous moving companies. These guys were the best I have experienced and can’t say enough. They had positive attitudes, took care of the stuff, maximized efficiency, great load planning skills, and left me wanting to hang out with them after the move they wer
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The customer is not able to contact the moving helper and I have attempted to contact them as well left voicemail and will rebook for the customer
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The crew arrived a little early to prepare for this. Very courteous and clear in communication. The job was done well with ease!
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We absolutely love working with A-1. This was our second time using them. John and Norman were the best! Heros in my book! They are always professional, polite and hardworking guys. They are prompt and fast. They go above and beyond every time! I recommend them every time and will use them again in
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Trey is fantastic. He has helped us move 3 times and has always been punctual, courteous and taken great care of our things. I highly recommend him and A-1 Guaranteed Satisfaction LLC movers!!!
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Awesome service, flexible and understanding of delay from traffic, quick and efficient moving into our house. Great team, even better service.
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Absolutely fantastic! The dispatch went above and beyond when I asked to reschedule and the two guys who helped us were super nice and super fast. Everything was handled with care. Would 10000% recommend.
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These guys were amazing! They packed that truck very well. I can't thank them enough for a job well done.
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Great job. Were running late but called to let us know. Stayed late to give us the full time. REALLY HOT day but they kept up the 3 flights of stairs till it was done. Very Satisfied.
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Awesome, took care of my stuff, quick to load and unload. Both gentlemen had positive attitudes and I enjoyed taking with them as we worked.
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Hollis was awesome! He made our move to Richmond a lot more enjoyable.
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Crew showed up a few minutes early, worked fast. Great experience. Highly recommended.
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Guys are doing great! Arriving earlier! Work fast n professional! Definitely will recommend this group!
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Did not get a call back so cancelling
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My moving experience with A1 was wonderful. The team was professional, courteous and fast. I would definitely use A1 again. Michelle
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These guys were great!! If we could give 6 stars we would.
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These guys were fantastic. Easy going, quick, hard working and careful. Following my minimal requests and instructions without any discussion, understanding why I asked for certain things and just doing it, agreeing my ideas made sense. We were done well ahead of time too. I'm grateful for their exc
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Tre, Jon, and Hollis were superb. They arrived early and immediately began working. They moved me out of my old home in an hour! I would highly recommend these guys! I am definitely pleased with services rendered!
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Thanks for the exceptional service!
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Trey was awesome. He was on time, professional and extremely helpful. We would definitely use these services again!!
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I highly recommend A-1 Guaranteed Satisfaction for your move. Tre and Jay did a great job and took good care of our furniture and boxes. We had too much stuff for the size truck we rented, but they were able to separate and organize the various items by size and fit it all in. They were also on ti
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Great experience with these guys! They were prompt, professional and made carrying our heavy loads look easy. Expert level truck packing skills - I don't think anything budged at all during the ride to the new house. The scheduler was also very responsive and helpful when we ran into a glitch on
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Booked
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Outstanding crew. Efficient, professional. Got the job done on time.
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Awesome at packing things safely and securely.
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Moved did not show up
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Very efficient and with thoughtfulness in how to pack the truck to ensure it wouldn't shift during the drive. Padded everything we asked and more. Would definitely use again.
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Tre' and John were PHENOMENAL! They got to my home introduced themselves and went right to work. They were courteous and personable making what can be a long draining process, pleasant and painless. I would recommend A-1 and specifically Tre' and John to anyone.
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They didn’t show and didn’t notify us until we arrived after driving all day.
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They were quick and efficient and even offered to help put together our bed! Thanks you for you help it was much appreciated
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The two movers that helped us were extremely courtious and patient when dealing with my mother and sister who kept changing their minds over which pieces of furniture were to go to storage versus what stayed at the new apartment. Very quick and efficient, got the job finished early.
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Due to short notice request and expected weather for the next few days, the moving helper was not able to accommodate.
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Very professional and very prompt and thorough response to scheduling. Packing our U-Haul truck went without a hitch. Highly recommend these gentlemen.
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They were on time, moved things efficiently and arranged nicely in storage unit.
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A-1 Satisfaction is right. Tre, Jon and Norman were awesome. They were polite, funny, caring and fast! They were very respectful of our things and our family and even helped us get our stuff to storage. They are hard working, good natured and great people. We will definitely use them again next ti
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We called this company because we were so pleased with the crew who moved our VCU student into her apartment in fall 2017. You sent one of that crew today, Tre, and, as before, he and his partner were professional, careful, and creative in solving problems.
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I00% satisfied with this company's service. They are friendly and professional and love what they do.
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Team arrived five minutes early talking loudly, singing, and complaining about two u-boxes.. One gentleman asked about box placement, the other one was just throwing things in. The end result, my things piled on top of each other in one corner of the large empty room. Seemed like they were in a hu
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We did exactly as you asked us to do. Boxes were neatly stacked in a SMALL room. You only paid for one ubox unload but we showed up and there were 2. Unload was flawless with Zero casualties. Thanks
A-1 Guaranteed Satisfaction -
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Very friendly men
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This was the 4th time we have worked with Trey and his crew. They rock. Hard working, great communication, and highly skilled. We will definitely call them again next time!
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All good!
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Went above and beyond to make sure that we were happy.
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Tre and D were fantastic, worked smartly and were careful with a load of antiques and artwork! Made sure they had done everything we needed them to do before leaving. I would highly recommend these two and trust them with any and all types of moving needs.
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The three gentleman did a wonderful job! They were on time, worked quickly, used care with all of our furniture. They were courteous and couldn’t have done a better job! Thank you, A-1 guaranteed satisfaction, LLC.
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A-1 Guaranteed Satisfaction, LLC is an amazing and efficient company. They arrived ahead of time and after a quick appraisal of the job, they started loading my Pods. A little over an hour they were done!! The packing was snug so no shifting. They lifted heavy furniture single handedly and very cour
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Trey and D did a fantastic job for us. I wouldn't hesitate to use this service again. Prompt, curious, professional and friendly.
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We had a wonderful experience with these movers! They got in touch with us the same day we booked services to gather more info and confirm details. The movers were friendly and professional, and really took the time to carefully fit all of our furniture into the slightly too small U-Haul we had rent
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This crew was great. They arrived on time, listened to our requests, and completed the unloading of the truck in a very quick, efficient manner. They were excellent in the correct placement of our possessions. They handled our stuff with care, relocated some items we changed our mind on without an i
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Awesome job!
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I would recommend this company highly. They arrived on time and started working immediately. I hired two men for 3 hours to unload and they finished with 15 minutes to spare. They were both professional and friendly.
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They were awesome!
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Very professional and good workers
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Very courteous on time and professional. Highly recommended
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We were so pleased with these gentlemen! They are kind and work quickly & efficiently! We will both use their services again, as well as recommend them to others. Thank you for a great experience!
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From Sharon’s follow up during the scheduling phase through Trey and his team packing and loading our house, the experience with A1 was outstanding. They knew their business, showed up on time, and were very courteous throughout.
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The movers were AMAZING!!!! They were so nice, they were quick, do you know how to package the truck, and they even allowed my three-year-old son help out whenever he could. We would highly recommend them to anyone that needed a movers to help them move. And we will definitely be using them when we
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Trey and Jay arrived exactly at the time Sharon at their office said they would. They were both very friendly and professional. They worked quickly and more importantly, they worked very carefully. I would absolutely use A-1 Guaranteed Satisfaction the next time I have to move.
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These guys are great. I've used them twice now and will continue to use them if I need more moving help.. Organized, on-time, cheerful and great movers!
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Great guys who truly worked hard, went above and beyond.
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We had a great team!! Very professional and organized. Thank you.
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Easy to schedule, showed up on time, very friendly, very efficient and finished ahead of schedule.
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Our unloading team from A1 showed up early and was fast, friendly, efficient and went right to work and emptied our 20ft truck like it was a breeze. Nothing was damaged and they put everything where we asked them to place it. I would recommend them to anyone that is moving! Thank you for the super g
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These guys were great! Very efficient, respectful, and on time (in fact they were 20min early!) They knew exactly how to organize/load up with all my random sized boxes etc. I’ve used their services 4yrs ago and knew I’d get good service again. They didn’t disappoint. Would highly recommend!
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Provided superior service. It was a great experience and would definitely use you all again.
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When the original movers we hired did not work out, A-1 movers was extremely accommodating and even tried to get us movers for the same day with only a few hours notice. We ended up waiting until the next morning but they gentlemen who came out to move our belongings were professional, fast and frie
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Wonderful! Very nice guys who got the job done quickly!
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Really enjoyed having their help. Could not have done it without them.
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Most awesome moving experience ever!
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Trey and D couldn't have been more professional and courteous. They were prompt and willing to do anything we asked, even re-moving and replacing boxes in different locations. Thank you for the help unloading that 20 ft U-Haul!!
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These guys were fantastic. Can’t recommend them highly enough! Thanks!
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Team was quick and fit way more then should have been physically possible into the truck with no damage
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Communications were excellent. Was notified with 24 hrs of ordering the help and continued to receive updates throughout the process. Knowing that someone was always there to answer questions almost immediate greatly reduced the stress of moving. The helper crew was outstanding! On time, worked
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They did not contact me
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Very curtious and excellent attitude crew. Did the job very deligently. Quick and careful crew.
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Thanks for your hard work and following our instructions. The two moving Techs worked well together and got the job done on time! Thank for a job well done!
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Could not complete in the time frame I needed
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I was very impressed with the service I received today. The guys were so professional. They were on time and got my truck packed in no time allowing us to get on the road and headed to Charlottesville must sooner than expected. I have bragged to my family today about the service we received. Thanks
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These men run a great business. They were on time, and quickly & safely moved my things. Would definitely recommend!
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D and Trey are great! They were hard workers and very fast. I would recommend them to anyone who needs to move.
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The guys were helpful and polite. I had a very pleasant experience.
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The guys arrived right on time and stayed an extra hour to help us. They were wonderful to work with and did a great job!
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If you are planning a move and want good communication, polite and professional movers and fast and efficient helpers, this company is the one for you. From the first email, to the last box being unloaded, our experience working with this company was 100% satisfication. This company is the best an
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The moving crew did an excellent job and finished within a timely manner.
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Wow, they were amazing! Thank you for getting everything done in under 2 hours.
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A-1 was on time and completed the task of moving my house hold goods from a u-haul truck to a storage unit ahead of schedule. I plan to use A-1 again in the near future.
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The people who assisted us were friendly and extremely professional. I would not hesitate to use them again and I have already recommended this service. On my next move, I’m using them again. Couldn’t recommend this service enough.
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An excellent, hardworking team with efficient moving and loading our truck. The duo will be requested again and again by my ex and I.
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Great Job as always!
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Would use them again. There was some issues arriving on time but they were able to communicate that to me. Great movers, they were perfect! Very professional.
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Always professional and friendly! Great Job as always!
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Great Job as always!
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A-1 gives outstanding service each time I have requested help!
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Timely, professional and did a great job!
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Moving company A-1 emailed me stating that they could not start my moving job at the previously agreed upon time at 2 pm in the afternoon. They wanted to start in the morning and there is no way I could get from VA beach to Henrico that early. Also, I was given less than 24 hours notice. Very unprofessional.
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These guys was great. Very professional and hard workers
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On time, professional and friendly. They did a great job.
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I was really pleased with the professionalism of the team of movers. They were very polite and patient with us while we decided where we wanted things.
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Highly recommend! Very professional. Hard workers!
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Moving helper is not responsding and blocked my number
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Highly recommend these guys. They did a great job.
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I don’t know what we would have done without their help! These guys are great!!!
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Trey and Jackie did a great job--very courteous and professional. They had other folks that were waiting for another job so they helped a little bit and got us done quickly.
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The guys come early and start working immediately. They were nice, personable and very professional. I would highly recommend there services.
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They were extremely helpful, very nice, and incredibly fast!
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Trey & Dee were WONDERFUL! They were right on time, so friendly and helpful and took the torment of my futon couch with a smile...even after I asked them to move it back out of the house and into the garage. I hope to be able to get them for my boyfriend's move in a few months (if he acts right that
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Tre and DZ arrived on time and hit the job running. They professionally arranged the furniture in the truck avoiding tipped furniture during the 3-hour road trip to our destination. You can tell they enjoy their profession. The were courteous, respectful and cheerful which helps during a hectic and
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These guys are great! On time, efficient and so nice! Highly recommend!
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They were really nice and energetic very personable and I thought it was gonna take longer but they managed to get it done in time. Would recommend to others for moving help
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Trey and John were fantastic! Couldn’t have asked for better help and such professionalism. This is my 3rd time using them! Great great service!
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The guys did a great job even with the badd weather Thanks so much
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Crew arrived on time, they were courteous, professional and extremely efficient! Everything went smoothly; couldn’t have asked for better. Highly recommend and I would definitely use their services again.
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Well worth the money. They worked extremely fast. They was taking 2 or 3 boxes at a time. I couldn't open the truck fast enough for them. Awesome group of guys.
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I'm super satisfied with the service I received from these workers. They were friendly and extremely efficient. I needed their unloading services and they unloaded the truck in no time. Would highly recommend...
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Great Experience. Guys were there on time and took great care while moving our things. Will definitely use them again when my daughter moves next time.
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The two movers were professional and fast. They had the truck loaded and unloaded in less than two hours. All items were moved safely with no damage. I would recommend this service to friends and family
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These guys were great! I wasn’t sure if they were gonna fit everything in the truck but they made it happen! I am so happy with their service, very polite and very professional! I would recommend them to anyone and would use their services again! Awesome job!!!
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The movers were professional and very hard working. There was zero slack and they busted their butts and got everything moved in nearly half the time that I expected. I VERY HIGHLY RECOMMEND A-1! Trey and D were amazing, thanks for your hard work!
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These guys were great. Worked fast and smart.
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Guys were on time and worked efficiently and quickly with good humor. Definitely recommend
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Super awesome movers! Very friendly and so professional.
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The communication was outstanding-thank you Sharon! The furniture was moved quickly and carefully. I would absolutely use this company again!
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Great team. Got here on time and worked diligently to get the job done. I was extremely please with these guys. Would recommend and will use again.
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Thanks for the help! Life saviors!
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Would like to know before
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MH never returned customers call about doing the move at 500 this evening
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This is the first time I've hired movers and they made all the difference wow! ! They were fast and very helpful easy to communicate with and did a fantastic job! I will be hiring them again for future moves! !
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Tre and D did a good great job! They had to contend with other moving companies during our move. They were kind and moved as fast as they could and maintained their professionalism. Thank you very much Aldhizer Family
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Great Service! Very Professional! Highly Recommend!!!
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I have used this company twice and both times they were beyond helpful. Extraordinarily professional and personable at the same time. They got things done incredibly fast. I would give them the highest recommendation.
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The movers were professional and hard working. The move went extremely well. We would recommend A-1 to family and friends!
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Trey and D were awesome! Unloaded our U-haul in 1.5 hours. Would definitely recommend and hire them again!
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Both helpers were outstanding. Very professional and experienced. I will keep them and the company in mind when I need labor.
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Broke a piece of furniture during move
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They were amazing. Were super fast and efficient and such amazing and cool people. Would definitely get the again
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If I could give them more stars, I definitely would. Timely, quick, professional, and nice guys on top of it.
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No confirmation sent by mover, no phone call, messages "are full". No "Satisfaction Guaranteed".
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They were prompt, professional, and quick. I would definitely use them again for future moving needs.
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Tre’ and Dee were the most efficient movers I have used - they excelled in client satisfaction, courtesy and professionalism. Due to their quick action - they were able to get me moved in before the rains of hurricane Michael. They are the BEST!
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Tre’ and Dee from A-1 were beyond superior! We appreciated their hustle, extra care, packing precision and wonderful professional courtesy. Thanks again so much. Linda & Les O’Donnell
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Tre and D were awesome! They were polite, professional, careful and fast!! I will definitely use them when I move again!!
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Great movers! Very professional.
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This was the most awesome experience I have ever had during a move!
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These guys make a great team! This is my second time using them and the job was done in half the time.
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My 2 movers were awesome. Wonderful people skills and conversations. I would highly recommend them. I’m bad with names but I believe one of the guys name was Trey.
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Excellent service provided! Trey and jackie were ultra efficient
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Trey and Jackie were amazing! They arrived ON TIME and ready to WORK! I initially ordered one helper but Jackie accompanied Trey as a Bonus and made my day a whole lot easier. They both worked as a team, communicated well, and executed the job in 3 HOURS! (1 less hour than i initially booked). I was
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The guys were fantastic. They made the move easy and were super nice, too.
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We could not have done our move ourselves. A-1 was absolutely amazing. Hats off to our two gentlemen ( Tre and Dee). They were very pleasant and polite and super fast. They packed our uhaul excellent and we had room left over. We will use this company again and recommend them to everyone. Thank you
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The guys were amazing, very pleasant, quick, efficient and cautious. They loaded me in one city, followed me in my truck to unload in another and finished early. There were no damages and they packed the truck very well! Definitely recommend them to anyone in the locals area.
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Very nice. Plan on using them again
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The owner of this company is very humble and efficient. It was a very last minute same day job and they were right on time. I can't say enough about how they worked and quickly handled business..ty ..so much
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Unable to contact mover
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We arrived 15 minutes early, unloaded Uhaul and a full van, and also offered to arrange furniture as we finished 40 minutes early. All furniture remained in perfect condition. A job well done, Thanx!
A-1 Guaranteed Satisfaction -
These movers meant business! Trey, Mike, Dee and Jackie were amazing from the moment they showed up. They moved fast and were diligent to complete the job within 2 hours! I would highly recommend them as I will call them for my next move!
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It was not a large move in terms of the number of pieces to load, but Trey and Dee made light work of it while having some pleasant conversation. THEY WERE ABSOLUTELY A-1!!!
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On time very responsive and respectful, we will pass your number to friends and family.
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They did not contact me or return my call
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Due to an injured employee, they were short on movers. Unfortunately, this wasn't communicated to me until 30 minutes before the movers were supposed to arrive. We had just picked up the U-Haul (which was reserved for a limited amount of time) and then received a voicemail that they were running beh
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Apologize only for delay in calling after an emergency, however job was completed with the same steller strength & professionalism as all our customers get. Communication was fine before that.
A-1 Guaranteed Satisfaction -
Very Good
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The moving crew did not show up as scheduled.
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Dee and Trey were GREAT. They arrived on time and were ready to get to work. We had a minor mishap: the elevator broke down on us a little over half way through, but they keep working diligently to get the job done. And...they handled our things with care and concern. We went a little over, but they
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Customer calling and needs to cancel cause mh did not show up advised customer of cancellation
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Both movers were friendly, quick and professional. The truck was loaded with great care, and not one item was damaged. I would definitely use their company again and would recommend them.
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per chat - Marlon Silva I did request a helper Yesterday evening, but nobody was available for 8/18/2018 8:59:20 AM Marlon Silva So I moved all my stuff with a friend and I need to cancel and get my money back please CC verified
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They are quick, very helpful.
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Great service and professional. Worked well with our timeframe. Made the move very smooth and efficient. I recommend them highly.
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The company told me that they were unable to do the job
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These guys were great. Jammed out the work and solved whatever problems arose. I recommend A1 to anyone looking for courteous professional service. These guys live up to their name: A1.
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These guys saved the day!
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The moving help I ordered did not show up and when I called they said they wouldn't be able to come because they were busy with other jobs
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Arrived at the promised time, in fact 10 minutes before time! Very friendly and pleasant guys, finished our entire move very efficiently. They went over time without even asking to be paid for the extra time..so, I happily added to the tip as a token of appreciation. Highly recommend these guys for
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The two men were amazing! I was stressed about moving out of my apartment for weeks and they show up (early) and literally empty my apartment and pack it into a U-Haul in less than two hours. They were so efficient, to the point where I felt useless (and I probs was tbh)! I would totally use them ag
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The truck arrived late due to traffic. Although the late start was not their fault, This moving crew hustled to make up for the lost time and still completed the job earlier than expected.
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Our moving team was absolutely fantastic. We hit traffic coming into town from out-of-state and they waited an hour for us to arrive, but were still pleasant and friendly (and funny!) when we arrived. The team was gentle with our boxes and furniture and even set up the sofa cushions for us. They wer
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I have never received such awesome service. They handled my things with care. They were very fast and efficient. You can tell that they enjoy their job and they take pride in what they do. I chose this company because of the feedback, and I am happy to say that I too am a very satisfied customer. I
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Tre and his coworker were friendly, careful with our things and very efficient. Good not have been a better experience. Thanks so much
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Outstanding! Keep me informed at every step of the way. Call ahead asking my permission to arrive early. Extremely professional and efficient. No wasted time. They referred to my stuff as “treasures” and treated it that way. No wasted time. No damage to belongings or property. Fantastic !!!
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The guys were professional and courteous. I am very pleased with their service. Would definitely use them again.
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NICE PEOPLE
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The movers arrived at least 10-20 minutes early as they were in the Drive way when I arrived 10 minutes afore they were scheduled to be there. I was shocked and blissful. The truck was pack in 28 minutes without me hoisting a finger. I must verbalize that I had all items on the first floor to evade
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Very professional. Never had a moving truck packed so quickly. They took great care with our items. Would recommend them to friends.
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Great company. They even adjusted to my schedule change at the last minute.
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The 2 guys who showed up were polite, friendly, and efficient. They were able to load my truck in less time than I had anticipated, but they packed it well and nothing shifted during the drive from Richmond to Roanoke.
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Flexible and came ready to work! Would recommend to anyone.
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Unable to reach
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Awesome
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On time and very efficient!
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We have used them on several occasions. They are always pleasant and do a great job for us!
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Really great job. The guys do really perfect and fast work.
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I was just told they do not service my area. I had to put my address in when I made the reservation and this Company came up as serving my area. Now I do not have help for 6 days away!!
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I was just told they do not service my area. I had to put my address in when I made the reservation and this Company came up as serving my area. Now I do not have help for 6 days away!!
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Great experience...these gentlemen arrived on time and used their experience to get the job completed. Pet friendly. I was impressed by their manners and desire to stay a little longer helping me to finish lifting the heavier items. A company definitely worthy of a five star rating.
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They were on time, helpful, professional, affordable, and organized. I would highly recommend this company to anyone!
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They said they dont have anyone to help today.
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Showed up on time ready to work. Awesome ! Awesome! Awesome! Can’t say it enough. Packed the truck great and completed the job. Highly recommend
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Moving experience could not be better. Tre, D, Harlan were fantastic. They are the hardest working people I have ever met. They moved everything efficiently and without any damage. Can't say enough positive things. Use them for sure.
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Crew was late due to finishing up a previous job and travel time but they added additional movers and completed the job in less time than scheduled. Very polite and hard working. Gave a lot of attention to stacking in a manner to assure no movement or breakage. Highly recommend !!!!
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They gave great service, worked hard & fast & got everything done in a timely manner. I would definitely use their service again. Made my day more relaxed. Thanks
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The movers did a great job. They were delayed a bit but kept me updated of their arrival time. They were fast, careful and worked hard to get everything loaded and unloaded in the scheduled time frame. I would definitely use their services again for moving.
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I am extremely pleased with the LOAD of the 26 foot rental truck on an unbearably hot afternoon. The 2 men, John and Hollis were great and did a remarkable job of fitting ALL my household items into the truck. I highly recommend this company!
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Great guys. Hard workers! Lightened a stressful move/mood. Came a little later than planned but they also accomodated same day request so got to give them some lee way. Would definitely use them again!
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Very nice guys and they are very professional
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The moving helper told me that they are unable to meet the schedule.
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Could not get an answer on the phone to confirm
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The movers are unable to show up for the job.
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Efficient and professional, thank you!
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This is my fourth move with this company and they are great. It was 100 degrees outside during my move and they maintained energy and positive attitude.
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They were the best!!
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These guys did an awesome job at unloading and was very fast. They worked hard and carried our furniture up two flights of stairs. They were on time and very professional I would highly recommend these guys for your moving needs.
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Wonderful moving help! They adjusted kindly to our schedule needs. Did a fantastic and quick move.
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Excellent service. Tray and D were outstanding. I definitely recommend this company and these two young men.
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Sharon booked my move very last minute, but apparently shouldn't have. She overbooked and the movers were almost three hours late. And during this three-hour late window, the communication was horrible! I began to believe that they weren't even coming and started desperately calling friends to come
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OMG! This truly been such a great experience! The young men that helped me were so fast, efficient, proficient and trust worthy! They are so thorough and courteous! You can NOT beat the price. I plan on referring them! Mrs. Sharon thank you! Your constant communication with me gave me such reassuran
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I was late with truck but they had everything in the courtyard and had a good plan, there were two items bent when we unloaded but that was probably not them.
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We were unable to reach the moving coordinator by phone, only by text, and she was unable to verify that movers were available even after the money was deducted from our bank account. We booked the service on 6/21 and did not have a confirmed appointment by 11pm on 6/28, less than 36 hours before our move. This is unacceptable customer service so the cancellation was necessary to meet our moving needs.
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Due to rescheduling - movers helped with one piece of furniture and were paid by check.
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tried to work with movers for less hours, said no, they should not be on the available list if full.
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There was some confusion on my part about what day I needed things moved, and tried getting things rearranged, BUT even after a hiccup or two, Sharon tried and did •everything• in her power to make sure I could get moved out. Thanks everyone! For everything. 1,000% recommend.
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When I contacted the company they said they can’t help me on the day I need it.
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Moving helper was unresponsive as to when they could help. Texted moving helper in the late afternoon and advised we had already moved.
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Sharon was too busy to take or return a call. She would only text.
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I apologize I didn't get their names. The smaller fellow was rude and irritated most of the time. 2/5 stars. The bigger fellow was very nice and pleasant. 5/5 stars. Overall I would use the company again. Punctuality was great they were here at 902 am.
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This is the second time that I hired this company and they did not let me down. Amazing service and quality. Tre and partner worked their tails off non stop and I was on 3rd floor apartment. Will always recommend. Thanks guys!
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These guys were awesome! So helpful. On time and finished everything in great time. We will defiantly use them for any future moves.
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The guys were great! Waited until I unloaded the trailer to review. Nothing damaged, loaded efficiently (no wasted space)and no trailer sway on my 8 hr drive. They even helped me unload a sofa in another location within our 2 hr time slot. Highly recommend!
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This was the third move that we selected A1 Guaranteed Satisfaction to perform. The team was fantastic, showed up on-time(again) and treated our belongings with great care. I highly recommend them.
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Fast and efficient, carried a heavy foam mattress up a set of stairs in a loft apartment with no problems.
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These guys got my stuff loaded quickly and saved me a ton of time!
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Your team did amazing. Super fast and very helpful!!! I would recommend them to anyone!
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Very excellent. Used twice and would definitely use again. Not a scratch on the wall. Very happy! :)
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They were excellent. Would definitely recommend and use again!
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A-1 Guaranteed Satisfaction, LLC. based out of Richmond, VA reached out to me within the hour of me placing my MovingHelp order which was great. But best of all, they showed up on time and completed the job without any issues. I highly recommended A-1 Guaranteed Satisfaction, LLC for anyone’s moving
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Wonderful communication leading up to the move, very flexible and professional. The movers were phenomenal— professional, efficient, strong, flexible on adding time. Would use again for sure. Thank you guys!!!
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Very nice guys and very fast. I would recommend them and use them again.
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Awesome team.
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I was very please with the attitude , on time and pleasant to work with
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The stafff was amazing! They were early and didnt damage any of my goods. Very respectful. Thank you so much!!!! I highly Recommend.
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The movers we're awesome! Fit all of my furniture in my van and were so nice!
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Guys were AWESOME!
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We were very happy with our movers. They showed up on time, were polite and friendly and quickly did our move. We would hire your team again!
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They were very professional, on time, and very helpful. If necessary, I would choose them again and again.
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A-1 movers were incredibly efficient and set my mind at ease about everything on moving day. They were friendly and fun and provided excellent service. Would 100% recommend them to anyone. I couldn’t believe how quickly and well they worked.
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Tre and D were great. Solid movers and packed expertly. My trip took the truck from Virginia to Massachusetts and there wasn't one item out of place upon arrival. Both showed up on time and were ready to work. We needed to pick up the pace midway through and a third guy would've most likely sped up
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Thank you for doing a great job!
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These guys were fantastic! I would never hire anyone but them in the future. They were 15 minutes early (which never happens with movers) and got right to work! I could have never packed the uhaul without them! Life savers for sure.
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The moves were very quick and professional and they took great care with my stuff.
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The guys were awesome! Got there early, stayed late when needed and worked hard the whole time. Definitely recommend them for future moves.
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Great People and Very Hard Working, I wish I was still in Richmond, I would never use any other Company for my heavy lifting jobs, Honest and Trustworthy. I Highly Recommend them to anyone
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They work very fast right when they arrived. Def worth the investment.
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Very professional; friendly; and time efficient yet very careful. I am a return customer and highly recommend them.
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These guys were absolutely AMAZING!!! They got the job done in a timely manner. They respected our stuff. They were very nice. I will be taking them again next year when I move again. To hire these guys is not a mistake.
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Spectacular job. D and Tre were promo, courteous and incredible helpful and efficient. Highly recommend and we will definitely use them again!
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Thanks for choosing A-1!! Im glad we could accommodate your needs. It was our pleasure!
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The guys arrived ready to get to work. They seemed fairly professional and quite funny I just wish they had put that energy to good work. They moved stuff fairly quickly but I think there were items like dressers that I would have taken the drawers out of before moving because I noticed a couple pie
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This is my fourth time calling on them. I love that the owner is always one of the members of the crew to insure it’s always a job well done. I will be calling on them again soon to help move more furniture around my home.
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It's always a pleasure dealing with you Ms. Maise!! Your loyalty to A-1 has been greatly appreciated. You feel like family to me at this point. Thanks again!!
A-1 Guaranteed Satisfaction -
Tre and D were very hard-working and completed the job very quickly. They were easy to work with and I would definitely recommend their services.
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This was the second time my family used their services. They were super fast and efficient. I’ll be using them again.
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The men were beyond great! They stayed in contact with me getting to the job. Worked efficiently and we are very satisfied. Would recommend without hesitation.
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We had Dee and Trey and they were fantastic! They arrived early and moved quickly. They were polite and careful and I would definitely recommend them.
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The guys were great! They hustled, carried carefully and were done within the time allotted.
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They were 33 min late but nobody bother to call to communicate the delay to me until I contacted to verify their arrival. I used their service last year and was satisfied. That is why I contacted them again even though their price went up by $10 an hour this year but I will not be using their servic
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Im sorry about your experience. We strive to keep all helpers to A-1's high standards of Service. Our prices go down over the winter as a promotion but return to regular prices in the summer. Thanks
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This was the most pleasant moving experience of my life. The crew arrived on time and began to immediately unload my household goods. The crew unloaded two 16’ PODS and a 26’ U-Hual in less than three hours. Each mover was careful with my items and extremely professional throughout the process. I
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Our move crew was great. Timely, professional,worked hard during scheduled time. Impressed by these guys - would schedule again, no question.
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Norm was phenomenal. Excellent to work with and would definitely do so again.
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Furniture damaged
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What can I say. The guys were unbelievably helpful. They went above and beyond. Even after being thrown a few curve balls, they where smiling, friendly, and fast. Could not have asked for a better team. Will use them again.
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Great movning helpers.
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Guys were awesome! Very professional. Didn’t really have to tell them much. They really took the
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I want to thank them again for waiting for me due to me being late. They were fast and got the job done. Ms. Sharon thanks for helping me with the moving process & your quick response time.
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Tre and D were great! They unloaded a 26 foot truck in 1.5 hours. Didn’t take a break and we’re very good at maneuvering furniture to protect it. Definitely recommend them!
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We’ve moved a lot of times and used helpers in several cities, but this one was the most fun. Yep, fun. Tre’ and John were early, polite and just plain nice guys. They worked hard and carefully the entire time, but we seemed to laugh a lot, too. It was incredibly cold, but that didn’t slow them d
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Tre & John performed admirably. I was mostly impressed by their punctuality. They even arrived early and immediately went to work. I noticed that they were also very meticulous when packing the moving van, being very careful to maximize space and ensure the furniture was not damaged in the process.
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AMAZING!! PROFESSIONAL!! FANTASTIC!! EXCEPTIONAL!! HARDWORKING!! There are not enough positive words to describe how pleased and impressed we were! I wouldn't hesitate to hire them again. They are the best choice!!!!! You will be as happy as we are!!
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Movers arrived on time and introduced themselves. Very quick work and polite. The only thing I wish to have known is that the company does not provide handtrucks, moving blankets or tie strings. If I had known this, I might have rented them to help us all out. But turned out we didn't really need th
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The move went really well. The movers ran a little late (15 minutes) at the beginning but really helped out with organizing the truck and loading. They were very careful with the furniture and very professional.
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This company and its personnel are AAA+++ and more. From first contact to follow-up with coordinator, Sharon, this move was honestly the only thing that went right on my moving day. Sharon arranged for a quick move with courteous, helpful and clean driver/workers. She even texted to make sure I m
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We will absolutely use them again!!!
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Very good helpers. They worked quickly and were efficient.
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Guys showed up on time; were super friendly and really efficient
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Used them before. Troy is a pretty good worker. The other guy that showed up this Thursday me was not quite up to par. Took longer than it should have.
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These guys did a fantastic job and I would use them again for sure!
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They were timely and efficient.
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Called A-1 at the last minute to help me load a truck, and a crew arrived promptly--even on such short notice!
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They did not show up.
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Trey and Doowie showed a level of enthusiasm and professionalism far beyond what other 5 star reviews said. They worked quickly and carefully with a smile on their faces the whole time. Will use again
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N/A
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These guys are great! Professional, courteous and all around hard workers. I highly recommend them.
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Over 1.5 hours late. Didn't call me Scheduled for 9 am office lady claimed tied up on job before me, that was hard to believe Two that did eventually show up did an adequate job in a timely manner.
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John and Tre were a pleasure to work with. They were quick, careful and efficient. Many thanks!
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These guys were very decent. They were on time (arriving 15 minutes early) and got the job done in the allotted time. The next time I move they will be the first movers I call.
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They were great! After loading, I needed to make an additional stop to pick up two twin beds. The movers were able to leave a perfectly sized pocket for the beds to be added in later! Great service.
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There was a miscommunication about my phone number, so when the movers got delayed by 20 min, I was not contacted. However, once they arrived, they worked efficiently and did a great job
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The team was early, and worked quickly and efficiently to help me move in. They were also flexible in helping re-schedule my move in time after an issue with the U-Haul truck.
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Ok, not sure I'd use again compared to the group that loaded my truck
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My guys were excellent! On time, efficient, diligent, and friendly. They got the job done and kept it entertaining. Really great service - definitely recommend!
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These young men were on point. I have to do another move soon and I'm getting them.They came and got right to work, excellent attitudes, I laughed so much with them around. They respected my wishes
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Packed very well. Unpacks very carefully
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Drove very carefully
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Professional movers. I’ll recommend to others.
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Very friendly and efficient!
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Fast and flexible in time. Thank you!
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The help I received today was a prime example of how customer service should be. Tre and his crew worked quickly, carefully and efficiently. I was so impressed with the service we received.
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Very friendly and efficient
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The guys were friendly, professional, fast, and careful. I wouldn't hesitate to hire them again.
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Good servise
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Very helpful, arrived promptly, and extremely efficient. They arranged furniture and boxes carefully and had pleasant/polite attitudes.
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A1 is the right name for this company. Trey( owner) is very professional and personable. He brought an extra guy to unload at no extra cost. Unloaded a 26 ft truck in 1.5hr. Zero damage. Great company
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This is an Awesome and Professional Moving Service!!!!!
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I always got a personal phone message, no business mention. The call back was not really timely. The movers were 15 minutes late but once they arrived, they were awesome. Great packing job.
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Very good!
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Movers only used 2.5 hrs. Very pleased.
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They made it look easy
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i called and no one answered
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Especially appreciate their attitude to do the best job.
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They arrived early and did an awesome job. Hard workers! Definitely recommend.
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Very professional, so helpful and efficient!
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This company dont like.
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The gentlemen who helped us move our stuff off the truck did a fantastic job. We would hire them again in a minute. They were organized, industrious, thorough, and friendly. A+
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Easy communication prior to the move. Tre and Dee arrived early, but only after they called to make sure arriving early worked for us. Really nice guys. Worked efficiently.
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A-1 Guaranteed Satisfaction, LLC did a good job when help me unload all of my stuffs from the truck.
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All went as expected
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Trey and Norman were great! Highly recommend.
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Trey and Norman were prompt, efficient, and friendly. Grateful for the help. The office was responsive in setting up the date and time. Would highly recommend them.
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Simply great, job was completed swiftly, efficiently, and professionally.
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On one of the most stressful days of my life... D, Tre, and Norm had me laughing and smiling the entire time they were loading and unloading. They were done early and loaded our things perfectly
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A1 was terrific. On time, hard working, got the job done, and friendly while doing it.
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These guys are the best! I have used them several times to help me move and I could not recommend someone more! They are efficient, professional and wonderful to work with. Amazing service.
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These guys were great. On time, very professional, worked hard and finished early. I wil be hiring them again for my next move.
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Movers were about 15 minutes late but called to let me know. They were very professional and quick. Highly recommend.
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Trey and Norman were outstanding. I cannot recommend them highly enough.
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Very prompt and polite! Highly recommend these guys!
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They were able to accommodate 3 hours even though we only asked for two.
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Attentive and respectful of my request.Put items in place to my personal comfort zone
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Tre and crew did a terrific job and I have already recommended A-1. This is the second move they have done for me. My issue is with Moving Helper system- very frustrating and difficult to deal with.
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very personable, very careful with my furniture and always asked if it was correct before they moved to the next piece of furniture. Great guys to work with.
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Friendly and hard workers
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They were on time worked hard and did a great job !!!
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This is my first time using moving helpers. They were great. Troy and Nelson were smart and careful about unloading all the stuff from a truck and a car. They had time to quickly assemble a bed too
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Diligent and got the job done
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Great!
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I'm so happy I had these guys helping me move. They were on time, professional, very personable, and super helpful. They even drove the truck to my new downtown apt to help me out! Highly recommended!
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The guys were friendly and polite, but it did take quite a bit longer to complete the job than I would have thought necessary.
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Guys were great, efficient.
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They were great. Really helpful and they worked fast.
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Initially had trouble reaching them but once coordinator got back to me, communications were smooth.Movers were on time and professional.But,mattress was dropped.shouldve been done with a team lift
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They arrived on time even though it was the short notice. They were able to complete the unload of my truck even in the extreme heat. I would use this service again.
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Used them twice... the owner us a honest guy. They showed up on time and were very professional - packed everything well and in timely fashion. Would highly recommend
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The coordinator didn't inform the actual movers of a reschedule for an hour earlier, so they had to rush here late. Not their fault. Finished move early. Quick, polite, organized.
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Excellent service, punctual and courteous.
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Very pleased all around. The helpers were very nice and got the job done quickly and with no issues. Would definitely use this service again!!!!
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A-1 was flexible and efficient on setting up the help for our move. The two gentlement that showed up were fast and careful and did an amazing job. I would highly recommend A-1 to anyone.
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Tre and the crew did a superb job. I would highly recommend them and will definitely use them again!! 5 stars all around :-) The job was completed in 20 min!!
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The guys were polite and professional, and did an excellent job helping me load my uhaul. I would definitely recommend them to anyone.
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Andtré and his partner were amazing! They arrived early and packed all of my things efficiently and securely. I cannot recommend their services highly enough!
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These guys truly went out of their way to help me when I fall short of the truck size that I needed to rent. They actually got my stuff in their cars!! What better example can I quote? Excellent work!
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Swift unload of a very full 15' truck from talented and professional movers. The guys were quick and a joy to be around. Will be giving them a call next time I move for sure.
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Amazing. Prompt. Efficient. Pros at loading and very careful with my belongings. Thank you all so much for taking a ton of stress out of my move!!
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Tre and Norman were fantastic! Their positive attitude made all the difference after a very long day of traveling. I plan to use these two gentlemen on my next move! Also, Sharon was wonderful!
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Good job
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Great guys with unimaginable strength and endurance. No damage and extreme care taken to protect our items and new home. Will call again and again!
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Hardworking guys! It was over 100 degrees outside and even hotter in the moving truck but the kept going! All items were handled with care. They were about 15 mins late but communicated effectively
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Very polite and efficient, finished the job in half the time expected and even brought a second person for the price of one. Made my move quick and easy.
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Second mover I've tried that I haven't been able to contact
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The guys were great. Very efficient and professional.
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I was very satisfied with their help. Even though their first job ran over they stayed in contact with us and assured us that no matter the time they would be there to help. Thank you.
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Tre and Norman were great. Very experienced and knowledgable.
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They are not be responsive to calls or messages.
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Guys we're great even took time to go get a tool to take apart a piece of furniture. Sharon was the best everyone was very professional and courteous.
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My movers arrived on time, took the time to make sure everything was securely packed in the truck, and finished quickly.
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Worked fast, asked where I wanted things placed, finished ahead of schedule. Would definitely recommend/use again
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These guys are amazing, from start to finish. Scheduling was prompt and the actual move itself was flawless. They packed a lot of stuff for 2 U-Boxes, making it somehow all fit. #1 for a reason!
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The crew worked hard despite extreme heat. They were friendly and worked efficiently. Good crew!
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A1 by far stands out as our best experience using MH. We ordered at 10pm for next day, they called at 11pm to confirm!! Bad weather delayed our ruck and they worked with us to unload next day. Awesome
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Very satisfied with the experience.
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Great workers with really good attitude and personality. Would gladly recommend to a friend.
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I'm so thankful that A-1 was willing to accommodate me at the last minute! The movers were amazing and worked fast! This would have taken all day and they made it happen in 2 hours! Well worth it!
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Took the job with less than 24 hours notice and did a great job moving.
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Even though Trey, Norman and John were a half hour late (they were on another job that ran over) these three were professional, worked together well and packed our 2 rooms into our 26' truck! Welldone
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Tre and John did an awesome job. Expert packers and worked very diligently. Would definitely recommend.
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Hard workers, polite. At their request I changed my start time to 8am and picked up my truck early. They called at 9:30 to say they were on the way. Arrived at 10am. Stressful but it worked out
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Great! Friendly and put our IKEA bed back together. :)
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Great job, guys!
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Best movers for the money by far.
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The team did an excellent job of loading/packing a 26 foot U-Haul. There was no damage after a 500 mile trip. Nice job!
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Trey, Malcolm, and John were amazing! They worked quickly and efficiently. They handled our belongings with care and maintained a positive attitude. We would definitely recommend them to friends!
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Great job!! I told the guys I needed room in the truck for all my stuff plus a harley and they packed perfectly. Very happy with the service.
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Their name says it all, A-1 Guaranteed Satisfaction! Super friendly and professional!
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This is the second time I have used these guys and I love them'n
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Great guys. Hard workers. Very professional
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Great job
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Movers not available
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The only heavy piece of furniture we had was a dresser, but the movers somehow managed to scratch it in several spots, while taking it down from the second floor. Would not recommend them to anyone.
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They were so helpful and great!
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They did a great job. I would hire them again.
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They were amazing! They did more than what was expected, played a fantastic game of tetris to get as much as possible in the storage box, were extremely personable and just made it a great experience.
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The team that assisted us was very helpful. They provided updates as they loaded our contents. We were concern that we did not have enough space. They made everything fit without any concernS.
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One of the team members was new to the job, and did an admirable job loading the truck. The team worked very hard on a hot, humid day. I'll definitely use this company again.
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Tre and John were awesome! They were efficient, thoughtful, and on time! I would definitely use this service again!
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Kept me informed about being a little late and then quickly and efficiently moved me in, took much less time than I had predicted.
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Hired these guys for a 6hrs worth of work.. They were very efficient and finished the entire job in 4 hrs. Would highly recommend them... Will definitely recommend them for future jobs
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Did an excellent job, recommend highly!
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Good work! I was contacted shortly after I placed my order, helpers called when they were in their way, worked hard until the job was completed, and had great attitudes.
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on time and motivated
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They were professional, on time, made recommendations on how the move should go and took care of my items as if they were theirs. I would rehire in a heart beat!!
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Thank you! Great job!
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Both movers were excellent! I will be using them again when our move to VA is complete! BRAVO. (I am still in love with Sharon! She makes my day for customer service!)
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So great, friendly, professional, and fast
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Great job loading the truck - all furniture, pictures and mirrors came through good as new.
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We were pleased with the service provided.
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The guys were focused on ensuring that I was happy and were very hard workers. I had a very heavy bed but no complaints at all. Highly recommend and will refer others in the future.
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They were great. Made a difficult move very easy. Would recommend A-1 to anybody.
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N/A
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30 minutes late without any notice. I called about 8:55 am and "Tre" seemed as if it wasn't a big deal. Said he would be there in 20 minutes whiched turned out being 36 minutes later.
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Great help. Friendly and very helpful.
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Professional helpers
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What a professional and efficient job they have done. My best choice.
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The movers that came out today for my move were great!! The rating system only has a max of 5 stars. These movers need a 10 star rating!! The way they handled our items and packed the truck was great
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Great hard working guys
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Great job moving me from a three bedroom second floor to a third floor apartment. Would hire again!
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An efficient, enthusiastic, hard-working and polite team.
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Very nice guys, got the job done quick.
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They could not fit me in for today.
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I am military and moved over 10 times in my career. These movers are the best I have ever seen!
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treat you like family which makes sense since they are a family run business very professional
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Best moving help ever!
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Super Fast Service. Highly recommend! They arrived a little late but finished the job way ahead of schedule!
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These guys were fantastic. They took great care of my furniture and packed the truck efficiently, so that nothing was broken or scratched when we unloaded. I will definitely use their services again
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Great job from them, fantastic work!
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Our movers were prompt, fast, efficient, friendly and professional. I would recommend them with confidence to anyone.
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We highly recommend A-1 Guaranteed Satisfaction, LLC for moving service. Not only do we highly recommend A-1, but we schedule another move with A-1 because of their excellence in loading the truck
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Excellent job; fast and friendly. I would definitely recommend them. They were careful with our belongings and I was very impressed with their ability to maximize the space in our rental truck.
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Awesome service!
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Great guys. Diligent and hard working. Took great care of my belongings.
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On time, friendly and finished ahead of schedule! Would definitely recommend to anyone looking for moving assistance.
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On Time and Unloaded item quickly . Would refer to my others
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Sharon, Tre, and John were awesome. They did a fantastic job, they were professional, courteous and were very accommodating to our moving needs. If you need movers Tre and John is who you want.
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They came 30 min after the time scheduled but they were courteous and worked diligently to get the job done on time. I will use them again next time I move.
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As always very professional and diligent!!! Very fast and sufficient! Would definitely recommend and use again myself!!!
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Yes! These guys were great and packed up 2 u-boxes within the 2 hours. Great guys and would recommend them again.
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Very nice & respectful young men. They ntought moving straps for heavy furniture. Good move.
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AMAZING JOB. Thank you so much for your hard work. I truly appreciate it!
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A-1 is aptly named. Trey and Norman were good humored, hard working, and got everything professionally packed and safely unloaded as well. I'd gladly use them again. 5 stars all the way.
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The crew was late 1h 30m late. They didn't contact me to tell me they would be late, I had to reach out to them. Once they arrived they did a good job.
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Very hard professional workers
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Great
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The best!! Highly professional, efficient and competent!
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John and Trey did a great job! Thanks for you hard work!
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Hard workers!
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A-1 exceeded every expectation. It's obvious that they make pleasing the customer a priority.
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The movers arrived a little late, but they did a phenomenal job. They were very personable and careful unloading my belongings into the storage unit. I'll never use another moving company in RVA!
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On time, on task, very friendly and professional. I would definitely use this crew in the future.
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Totally quick and efficient. Would use them again.
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A-1 Gauranteed Satisfaction kept in good communication and the service was excellent! Highly Recommend A-1!
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Having to enter comments to justify your rating is bull-****
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Very courteous and professional. Finished up with time to spare! I will definitely use this service again the next time I move.
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This company was recommended to me by a friend. I agree that this team is speedy, thoughtful, and has great customer service. It is a well-run Black-owned business! You will be in good hands!
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These guys were SO professional and nice. They kept me informed of when they would be there and handled my piece so carefully. They joked with me and were very nice and helpful. Def would use them!
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Unable to contact and schedule when helpers needed to be there
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I highly recommend! They were very efficient and courteous. Besides unloading they even had time to put the beds together. I have already recommended them on Facebook and community board.
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Great guys-- happy to have their help!
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Very nice mover - I will recommend him to others.
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They arrive on time and had a lot of good suggestions to me really helpful
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They were amazing, had everything packed and then unloaded in under an hour! They were also very very nice and incredibly professional. I would 200% recommend them to anyone who is moving.
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Safe driving, so helpful. I'm a repeat customer and I will always, always, hire A-1 for all of my moving needs. These guys will make your move easy as and fun, they're the nicest, friendliest dudes!
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I hired A-1 to help me clear out my storage unit and they were amazing. Timely, professional, friendly, and they were careful, too, with my fragile items. I couldn't be more pleased!
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I use them every time I move and refer to all my friends. Great group of people! Thank you
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The two gentlemen that showed up to help us from A-1 were excellent. They arrived, spoke to us to get a plan together and got right to it. Very professional and organized. Couldn't have fit it all wit
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Trey and his team made our moving experience so easy and less stressful. Thanks Again!
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Overall job went great. The guys got a little slack at the end and left some miscellaneous items in the garage- shelves, boards, etc. I had to finish loading these items myself.
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All of the items that were confirmed to be loaded were loaded. Items that you were unsure about being loaded was instructed by you to be left into your hands. Thanks for your feedback sir.
A-1 Guaranteed Satisfaction -
Horrible Horrible and really upset! It cost me 4 hours of work plus $20.00 to disassemble the beds plus a tip. Only to find out they did not disassembled 1 of the beds and left part of the beds.
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Consideration to what is humanly possible to be completed within that time is a major factor. There was no need to tip if the crew's performance was not up to par. I Apologize for your experience.
A-1 Guaranteed Satisfaction -
Tre and John were great! They were on time, courteous, and professional. We would totally use them again.
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Thanks ma'am, we strive for greatness! We are working hard to assure that all crew members embody the same quality performance. It was a pleasure working with you!!
A-1 Guaranteed Satisfaction -
These guys are fast, friendly and they do a great job. Cannot recommend them enough. Thanks for the fantastic work.
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Thanks, we really enjoyed your move. You knew exactly how/what you wanted, and in turn it made everything go super smooth!
A-1 Guaranteed Satisfaction -
Great team. You are lucky to have these gentlemen.
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Thanks Sir, and I will continue to work hard to keep our whole team motivated to be better. I'm overjoyed that you are Satisfied with your experience with A-1 Guatanteed Satisfaction!
A-1 Guaranteed Satisfaction -
Wonderful experience! The movers were friendly, knowledgeable, and efficient! I was very pleased.
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The guys were great, fast an efficient, would highly recommend.
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10/10 would hire again
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Thank you, we give our all and will continue to do so.
A-1 Guaranteed Satisfaction -
They were wonderful! I'd use them again...
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Thanks! Your feedback only makes us better. Pleasure working with you.
A-1 Guaranteed Satisfaction -
Second time using A-1; service was not nearly the quality as before. Workers argued about packing the truck, worked slowly, took two trips, broke items, threw items, scratched hw floors, missing items
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I apologize, I have a couple of new crew members that we are training to exceed the level of quality of A-1 Guaranteed Satisfaction that you remember. Thanks for your feedback
A-1 Guaranteed Satisfaction -
They did an absolutely awesome job - on time, packed the truck very well, worked hard. I would definitely use them again.
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Quick and efficient service. Would definitely recommend.
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I am so happy that I contacted A-1. Superb customer service! Job was completed in the time frame... I recommend A-1 without hesitation??.
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Both gentlemen were very nice.They worked fast and packed the POD so that I would have space for all of my items. Great service!
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on time. wonderful job. thank you. friendly professional.
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Second time using this company and just as before, fast careful, and professional. Can't ask for more. Will be using them in near future when we buy our first home.
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These guys were great!
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I had two guys Tre and his brother and all of them were awesome. They came on time and they were VERY professional dealing very carefully with the fragile stuff. Thanks
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Second time using these guys. Again, a great experience. Fast, friendly, hard workers. Highly recommended.
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Fast unloading and very helpful
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Excellent! Super fast and efficient! Very happy I picked them
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I cannot say enough good things about Tre and Shawn. They drive safely and really know how to get the job done right.
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Tre and Shawn were excellent--they were prompt, friendly, and very good at their jobs. They made moving kind of fun! So glad I booked them--will call them up for my next move, for sure!!!
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All around excellent!
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Another company cancelled the day of my move, but Sharon worked w/Tre (owner) to work me in. Tre met me at UHaul to drive the truck, before starting packing & moving. Excellent driver; great company.
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Another company cancelled on day of move. Sharon in the office got it arranged quickly & Tre & excellent moving crew were GREAT. Very experienced packing & loading & nice people too. Highly recommend.
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I could not have been more pleased with the team. Everyone I spoke to, from the moving crew to Sharon answering the phone, was so nice and eager to help. The movers were very efficient!
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Very Professional
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Thanks for your help!
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Thanks for your help!
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Thanks for your help!
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Thanks for your help!
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Fun guys who worked diligently and happily for the full time, even made sure to move some heavy stuff after time was up. They were a little unprofessional and stunk up my toilet, but that's okay.
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I have used Tre and crew three times now. They are truly amazing. Fast, efficient and very professional!! They helped me with a moving emergency and couldn't have been nicer.
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Thanks for your help!
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Thanks for your help!
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Thanks for your help!
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The movers are excellent and made our move very easy. They were also flexible in their schedule to stay extra time to complete our move including emptying our UHAUL box
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Did excellent job place furniture in all right place which help the unpacking go smoothly.
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Three stars
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I asked if they were insured and what would happen if anything were damaged. This triggered them to be hostile, say they would not come, and leave me to book a new company only an hour beforehand. I had driven three hours in traffic one way, booked a truck, rented a storage unit, and was left in this situation just for asking a routine question. I'm disappointed and frustrated and would not recommend this unprofessional service.
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Yes and Shaun from A-1 moving were excellent help. We originally planned to have 4 hours of labor but they worked so hard we were able to finish in two! I highly recommend them your your moving needs.
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These guys did a great job! I would DEFINITELY use them again. A wonderful group of people and very hard workers.
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Awesome guys , if definitely help them to get business
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You could not ask for better movers! I would recommend highly as they are extremely efficient and professional. Tre and Sean were excellent and took care of all the breakables. Again excellent!
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Tre was very friendly and knowledgable throughout the move. The crew he brought was polite and respectful. We would certainly recommend A-1.
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They were easy to communicate with - texted us when they were going to be a little late to let us know which was nice. They did a good job, and they were polite and helpful!
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They were punctual and efficient. None of my items were damaged during the move.
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They did not show
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Tre and Sean were fantastic. They were extremely currteous and ensured that all needs were taken care of before leaving. They worked nonstop and got the job done quickly and efficiently.
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Movers were very polite, professional and efficient. Would highly recommend them.
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A-1 was A-1. Contact was made by a lovely lady and the movers, Tre and Shawn, were top shelf. They were polite and worked hard filling a 26" truck & 6X12 trailer in allotted time. Excellent!
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They did an awesome job!
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Satisfied.
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Overall satisfied.
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No complaints.
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Efficient and careful!! Highly recommend!!
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The two guys worked hard, but paid little attention to written instructions on the boxes. Boxes marked fragile were not handled with care and many pieces of furniture were scraped or broken.
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Very nice and helpful
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Second time we've use A1 and they are great!
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After asking me a bunch of questions including whether I have a dolly and whether I think my work could be accomplished in 2 hours, they later called to say they have several other jobs they have to catch up on and gave me no other option than to cancel.
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TRÉ AND CO ARE THE BEST. They are professional, courteous, and hardworking guys who went above and beyond when they waited for a locksmith with me after I accidentally locked us out. HIGHLY RECOMMEND!
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Had a few dings on wall, which I guess is to be expected. They showed up on time and were very friendly.
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Very good
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Tre and John were exceptional! True professionals, who quickly loaded my entire 3-bedroom house into a 26' truck, in the middle of a hot day. True professionals. Highly recommend.
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I was so very very impressed. The movers were great with communication, they arrived with a dolly that made the process much easier. They were super courteous (yes ma'ams). Would hire again!
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The movers were courteous and careful with all of our belongings and did a great job loading the truck
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A-1 defiantly lived up to their name.Im moving from Midlothian Virginia to Sydney Australia.We had a 20 foot container packed today by A-1 there service was exceptional.On time,friendly,funny!
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Extremely accommodating
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Everything excellent
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High quality service.
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They worked hard the whole time and got the job done! I loved it!! Not to mention they were very kind and helpful with all my requests!!
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Fast. Complete. Would hire again.
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Courteous, careful and hardworking. Would definitely use A1 again
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Overall good work. They were delayed by prior job but let me know and sent a different crew.
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Tre and Shawn were amazing, professional, efficient, hard working and friendly...very easy to work with and they took great are with my belongings! Tre is an expert packer! Highly recommend!
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Great job! Unpacked everything quickly and with no damage to our furniture.
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On time. Hard workers.
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Would hire them again in a second
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Our movers were fantastic
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Arrived on time and worked hard. Three them a lot of curves but they remained professional and helpful.
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Tre and Shawn were AMAZING! They expertly packed our truck so that everything was safe and arrived in perfect condition! They worked hard, were cheerful, and helped in whatever ways we needed!
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Tre' and Doowie did an excellent job. They had me loaded and unloaded in record time. They were professional and extremely courteous . I can't say enough about them. Watch out for more business headed
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Efficient, polite, accommodating.
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On time, excellent organization of storage unit to fit everything in; pleasant, polite and professional. Would use these guys again! They were awesome.
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No issues, packed my storage unit quickly
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Very helpful
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The two movers were courteous, energetic and careful in their work. We were pleased with the result.
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They were very nice and did a great job loading to use all the space effectively in a timely manner. I would definitely use them again and recommend them to anyone
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Great company. Worked w/ me when I had to cancel at the last minute due to my rental truck getting cancelled & again when I rescheduled them on short notice a day later. No nonsense. Would hire again.
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From my call to confirm the time to their help returning the unsupported this group was great. I would give more than 5 stars if that was a option. If you need moving help in the Richmond area this
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They did a good job. Arrived a few minutes late, but stayed until the job was completed. One small thing broke.
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They were prompt and efficient, yet took the time to protect our belongings. We highly recommend A-1!
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Tre and his crew were off the charts fantastic. Strong, fast, capable, courteous,professional. Just not enough adjectives. They were made the whole process painless. I would (and will) use them again
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They were on time, professional, and careful with our items. They unloaded a huge truck very fast and efficiently. I would highly recommend these guys to anyone!
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Very efficient as always!
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Trey and Dewey were very nice, professional, efficient and timely. I was concerned because I placed the order at 9:30 pm for the next day, but they contacted me that night so that I would not worry.
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Great attitude, very helpful
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Great
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Great service! Will use again!
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Great service! Will use again!
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Great service! Will use again!
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Very Helpful
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Trey and Dooley were awesome. Highly, highly recommend.
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Exceeded expectations
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Tre and John did a great job. They made sure nothing got damaged and packed the truck really well.
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Awesome help!! Couldn't ask for 3 better workers, Unloaded 5 cubes, and loaded them into a 26ft u haul in just under 3 hours. Very happy with their help and attitude.
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2 really nice guys who did a great job! On time and very efficient.
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Great
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The staff was there early and took caution packing our stuff!
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Wonderful all around! Very quick, polite, and professional.
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Excellent service! Couldn't ask for any better.
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Tre and Norman were very pleasant to work with. Everything was a great experience from my conversations with Sharon to the work being done. Thank you so much for your help!
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Trey and Shawn did a great job. They are on time!!!!
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Great buy! Quick move. Would recommend to a friend. It only took them 45 min to empty my house and load my upack cube.
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First time ever using this service. I have a lot of old furniture and everything was moved easily without complications. Movers were kind, fast and efficient. Will definitely use these movers again.
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.
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Everything was done professionally and efficiently. Great work!
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Tre and John were fantastic! They arrived on time, completed the job ahead of schedule and were super nice. I'd hire them again without hesitation. Thank you!!!!
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These guys were the best. They load our truck with care and maximized every inch of the truck.
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Fast, punctual, courteous, and professional. Highly recommend to anyone.
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Tre and his crew were excellent. Would definitely recommend them and hire them again. They worked for 4 hours straight and didn't take a single break. Very friendly, motivated young men. Great guys.
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Great job! Very professional and took great care of my items.
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I used this Team back in January and was really pleased with the speed and quality they put into their work. This final move on Monday, into our new home, was no exception. Great (family) team.
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I was very impressed with A-1 movers. They were very professional and maintained a very pleasant attitude even though I had lots of heavy furniture coming from a two story home. I highly recommend!
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Great guys. Worked very hard to get our truck unloaded quickly.
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I am really happy to avail this service. The guys are of great help to us. They are on time & did their job well. I shall recommend them to all my friends.
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The movers were polite and professional. They loaded the truck with all pieces secured and covered with pads as needed. All pieces arrived with no scratches. I would definitely recommended A-1.
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Trey and John were exceptional! They made my moving day stressfree! I will highly recommend them/A1 to my family and friends!
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These guys worked in freezing cold weather and did a really great job. Really great attitudes. I plan to hire this crew again for my next move.
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They went above and beyond!
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Good work
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GRAIT JOB GUYS!!!!! They were extremely fast running up and down the stairs unloading my stuff. AMAZING!!!! Thanks a lot !!!!!!!!!!!!!!!
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Tre and his helper did a wonderful job of unloading my 26' truck, they were polite professional and very nice.
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These guys handled a long-distance move with astonishing professionalism and efficiency. I felt completely at ease with their service and skill level.
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Honestly, these guys made a hundred-mile move an absolutely seamless and nearly stress-free experience. They handled last-minute changes and updates with ease, politeness, and astonishing efficiency.
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They were very helpful and professional. I would highly recommend them to anyone needing help with their move.
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Trey and Sonny were awesome! They arrived early and ready to work alot and if anyone knows Texans we have big heavy stuff! Even though it was pouring rain, they got everything unloaded fast!
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D:- You rocked. Hope other customer will use for future help.
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They were wonderful. Helping me move out when my house closed the week of Christmas!
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:)
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The two young men was above excellence. I was highly pleased with their work and work ethic. I cannot say enough about this company. I would highly recommend this company to my friends & family.
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My only complaint is that they did not show up at scheduled time. With that said- the men that came are well worth every cent! I will never hire anyone else again!!!
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Excellent workers. Totally professional. Would use again.
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Thank You for the great service you provided. Great communication throughout the process so I knew exactly what to expect. Excellent care in protecting my belongings as well as my home.
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These guys are awesome. Fast and efficient, got more done than expected and in less time than expected. Will use again for myself if I ever have the need, and definitely recommend to anyone else.
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Great service
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The guys were on time and did an outstanding job. If I had tried to do it myself I would never have gotten it all in the truck. Well worth the price!
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Great guys! On time and very friendly. Top notch service.
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A very efficient and hardworking team. The second time I've used them and would certainly recommend them. Friendly and courteous, they make it look easy!
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Quick workers. On time. No complaints.
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Tre and his team were outstanding. The entire packing and moving experience was most professional. A-1 Guaranteed Satisfaction, LLC is the "real deal.". I highly recommended A-1 Guaranteed.
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Trey and his associate were fantastic. We had several unusual requests and they agreed to do them and carried them out with expertise and a great attitude. I would highly recommend them.
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Movers were on time, helpful and courteous.
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Took a little longer than expected, but happy overall.
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Very fast and helpful.
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Sean & Tre are the best. On time, hard-working, and super nice. I would recommend them to anyone, and will definitely use them again.
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Did a great job, made everything very easy for me.
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They did a fine job. Very friendly and professional
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They did a great job. The movers were quick, professional, and courteous. They even finished ahead of schedule ! I would definitely use them again.
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They were prompt, even early. They worked very efficiently and had the job done sooner than expected.
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Tre and Dewey (sp) worked hard and fast. They are a great team. I would call them again and recommend them to others. They did a great job protecting our walls and furniture. Thanks again!
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I have used Tre and his crew twice now and they are fantastic! Extremely professional, on time, got the job done quickly. I will definitely use them again.
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Very professional and took great care. Thanks!
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Trey and Sonny were great. Couldn't have been any better. I will definitely use them again!
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Very professional. Arrived on time. Will hire again!
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Fabulous service! It was such a relief knowing I could trust Tre to drive my items to the new location. I highly recommend A-1!
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Tre was fabulous! (and so was his helper) All details were carefully planned. I don't think it would've have gone as smoothly without them. My items were treated with care. Thank you A-1!!!!
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Timely and professional (even in the pouring down rain).
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Timely and professional (even in the pouring down rain).
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The two movers that came to my house were very fast and efficient. The worked very hard to meet my two hour time line. I am very impressed with A-1 Guaranteed Satisfaction.
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They went above and beyond, they hustled but we're careful with items. I will absolutely use them again, incredibly helpful & personable guys
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Five stars all the way! From the initial communications to the last box unloaded they did a great job with our unloading at Richmond, VA. I highly recommend them.
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This is the second time I've used Trey and his company, as usual very professional, I highly recommend him.
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Showed up on time, did a great job quickly, and took care to ensure sufficient protection of fragile items.
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Both men were courteous and very professional. They did a great job. The truck was loaded efficiently. The goods on the truck were secured and packed extremely well. Great job, A-1.
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Good movers
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Everything was great. We moved out and in in no time.
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Excellent job! They worked hard to fit everything into the cube. They arrived exactly on time. Would recommend uniforms just to make a more professional appearance but definitely not needed.
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Great!
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Thanks for your help!
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Thanks for your help!
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Thanks
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The guys at A-1 Guaranteed Satisfaction were really terrific: personable, fun, and professional from start to finish. They are really interesting people too!
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Great
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They worked quickly but were still careful with our things and packed them into the uhaul very well. We're professional.
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A1 was awesome. Worked hard and competed my move very quickly. They both did more than asked and was incredibly friendly. Will use them again!
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Tre and his three helpers were fast, efficient and extremely polite! If I ever have to move again I will be using your service. Thank you guys so much!
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These movers were professional and quick. I would use them again!!!
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Our movers were fantastic and I would definitely recommend them. They were a few minutes late but they were courteous and called me ahead of time to let me know. They were very diligent and polite.
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I recommend them highly! Fast, friendly, professional! We were their 3rd move of the day and they STILL finished before their contracted time.
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It was all good until we saw all the scratches on our furniture. They did not even assemble one of our beds and took the screws with them. Now we have a room full of unassembled furniture.Very poor!
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We left the screws with you, but is not our job description to assemble beds. Kind of a poor review because they didn't assemble a bed that you were trying to get rid of :(
A-1 Guaranteed Satisfaction -
accomplished our move in no time flat. We are very satisfied, will recommend them to everyone we know needing move help, and have plans to use them again.
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Could not be happier with this company! Prompt, courteous, focused. They worked to get the job done on time.
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These guys were excellent and fast. Plus, they went out of their way to help me the following morning with additional loading. Extremely polite and understanding. Highly recommend!!!
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We have used them twice, both experiences were great.
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Our movers worked efficiently and were very nice. We would definitely use them again or recommend to others!
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Friendly and helpful - very hard workers.
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I cannot even begin to say how incredible these guys were. So courteous, friendly and competent. They moved our 2 story 2600 sq ft house in 6 hours. No damage, everything was perfection!
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Our movers were great! Fast, efficient, friendly, and worked hard. I would book them again!
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They did a very good job, doing the things I asked them to do.
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These guys know how to pack a pod (or truck). They were professional, courteous efficient & conscientious of furniture, walls and floors. Hope to get them for my move in later on. Nice guys, too.
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These guys were absolutely great. They worked extremely fast and extremely diligently, hustling up three flights of stairs. Great attitudes. Very flexible. Very friendly. Would definitely recommend!
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Tre and his guys were great. Very professional and fast. Would definitely use them again. K Burns
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They were on time and helped us get it moved safely! Don't hesitate to hire them - - get the help you need without struggling yourself.
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These guys are great. They packed everything with great care and we would recommend them to anyone.
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The guys were great and very courteous. They worked hard to get the job done and knew how to take care of the items they were moving. I'd definitely call them again.
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Very good and efficient workers
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They were very friendly and VERY fast! The woman Sharon on the phone was so friendly! Overall very happy!
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The movers were very professional and on time. Tre and Norman were fast and efficient. I was very pleased by the customer service of the movers. I would recommend using them for a move.
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My helpers were great
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I had two U-Box to move into my apartment on the third floor. The guys showed up a few minutes late, but it didn't matter in the end. They worked so efficiently that everything was moved in an hour.
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Courteous and professional from start to finish. Sharon is the scheduler and she is excellent as well. Highly recommend.
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They were on time and they got the job done well and on time!
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Trey was very helpful. Recommend
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Tre and Norman did a great job with our move. They really went above and beyond, even carrying our TV and some big glass panes in their car. Highly recommend them if you need movers in Richmond!
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Worked hard. Friendly. On time. We have a driveway that goes up a steep hill making it a tough job but they powered through. Very courteous. Well done job.
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My helpers were fantastic! They loaded my furniture and boxes extremely fast. I would definitely use this company again as well as recommend them to my friends.
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Very quick and efficient.
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Great Job! Arrived on time and completed work quickly! Definitely recommend to anyone looking for moving assistance.
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Courteous and Efficient !
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Tre and Norman provided excellent, friendly service for our move.
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These guys were outstanding. We had worried that we didn't get a big enough truck to load in, but they were able to get everything we needed packed in tightly. We are very grateful for their service.
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These guys are very fast and accommodating. They did a great job. Highly reocmmend.
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Tre and Norman arrived on time, and were very patient with me . They were so nice and Very humble and kept me laughing the whole time. A master at packing a truck!
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On time, very courteous and would definitely recommend!
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Trey and Dewey were AWESOME!!! They were polite, punctual, hard-working, and knowledgeable about how to pack the truck.
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Tre knew how to load a truck. They were careful and quick. On time, too. Excellent communication.
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The guys went above and beyond... much better than the previous helpers I used last year.
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Great job, which I will hire again and tell others to hire!
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This was a great experience. The movers were on time, wonderful to work with and got my move done quickly but with care. I highly recommend!
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This company is excellent!! Helpers are awesome!!
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The movers came on time and completed their job within the time.
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Great helpers.
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Great moving helpers.
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Tre and John were incredibly effective helping us unload and reload a UHaul van. They worked hard on a hot day going to the 3rd floor of an apartment building.
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Tre and Jon were AWESOME! They were on time, worked quickly but carefully, and had a great attitude! I would definitely call on them again!
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The crew from A-1 garautee was the best that I have used. They were very good at making everything fit tightly and safe. They were very careful with my belongings, I have used moving help before.
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Very good workers, know their business, and worked exgtremely hard to complete the job as I wished
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They did a great job! I'd recommend them to anyone.
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very pleasant movers, I found them to be very professional and personable.
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Thanks for your help!
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Thanks for your help!
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Tre and crew were monsters unloading a 16ft truck. We had hoped they would have enough time to get the big stuff out but they surpassed that and finished everything in the truck. You guys rock!!!
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.
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Got in touch with me as soon as I scheduled the help. Great communication. Arrived on time. Quick and professional. Will use them again for future moves.
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Pretty good
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Great team! I would call them again if I ever need them. Thanks! !
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They did great job. Nice people and very efficient.
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As an individual who moves often, this by far is the best experience yet! From the professionalism to work ethic the crew was spot on. I would highly suggest using these guys, never disappointed!
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Thanks you guys !! Couldn't have done it without my dedicated crew and the very respectable and hospitable attitude of true stand up customers !! You made this a great experience!! Thnx for everything
A-1 Guaranteed Satisfaction -
They were extremely professional and very happy to help with the move!!
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Thanks for the insight James !! I'm definitely going apply your advice to A-1
A-1 Guaranteed Satisfaction -
I have emailed and called the helper and received no response.
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They went above and beyond in helping me load the Uhaul truck.
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Very professional and mindful of customers requests.
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Thanks for choosing A-1 again!! I Hope you got to your destination safely !!
A-1 Guaranteed Satisfaction -
Trey and his helper did a great job on my move. I would highly recommend them.
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Even working in the rain, A1 worked diligently and safely to complete the loading process
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They were excellent. On time Hard careful workers. Finished on time. I will hire them again anytime I need something moved.
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They were late, they broke my cocktail table, i had to drop them off somewhere after the job was done and then when asking for my money back for the table they were nowhere to be found. I am taking o
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Tre and his helper showed up ON TIME and had high energy. They cheerfully completed the job to move to a second story unit while freezing rain was coming down. I would definitely use these guys ag
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Very Professional, on time, and hard working????
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Movers loaded my things from a storage unit to Ubox. They were prompt, fast and efficient. I would highly recommend them.
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Tre and company worked fast and efficiently. We appreciated their service and would use them again. Thanks, guys
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They provided the support we needed to make the move.
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They were excellent!
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They were amazingly helpful and professional. They came right on time and admittedly I wasn't as prepared as I should've been but they never said a word about it and did an amazing job!
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We contacted A-1 at midnight the night before our move. A rep called us first thing in the morning and was very patient and accommodating. Mover were on time, efficient and professional!
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Drove safely and well.
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They arrived on time and worked hard all the way through. Friendly, helpful and efficient. Carefully loaded the truck and on arrival, placed everything where I indicated it should go. Great job.
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Tre and his team were excellent. Very pleased with their work. You won't be let down.
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Tre was very conscientious and hustled. Very satisfied with the work.
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Both guys were GREAT!!
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I was completely satisfied with the work done. They were on time and finished well within the two hours.
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I couldn't ask for anyone better...helpful is not even the word..amazing. .the best company to help
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They did a great job packing the U Hsul truck. They were fast and efficient.
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Sunny and Trae were fantastic! They were helpful, professional, and on time.
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These guys were great! They arrived early and immediately started unloading the truck. Not a single thing broken or damaged. Very friendly and professional, I would definitely recommend these guys!
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Best money I ever spent. They were great.
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The team of two showed up on time and busted there tails for three hours to help me move. Highly recommend this team to anyone that needs an extra hand. Best money I spent during my move.
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A-1 Was fantastic. Arrived on time, and completed the job perfectly. Very professional. Highly recommended!
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Only when unloading did i discover that one of the crew stood on my washer and dresser leaving dirty footprints all over them
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Sonny and Tre did an amazing job today! They had a great attitude and exceeded all my expectations. Will use them again!
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Dre And Sonny were great. They worked very hard and were very professional. They made my move so much easier and I wouldn't choose anyone else and best price. I would reccommend them 100% in Richmond
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Always on time, neat, fast and consistent. This is my 3rd time using this company. Carol S.
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My two man crew unloaded my 20 foot uhaul in under 2 hours! They were personable and stayed on task. They were extra helpful and extremely efficient. I would highly recommend!
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Friendly professional service. I would highly recommend them.
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Great job! On time and excellent service. No damages, even with large heavy items being moved up 2 flights of stairs. Thanks!
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Trey and Sonny were very ambitious. They movedd a lot of heavy stuff in a short period of time
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Trey was professional and got van to and from location without any issues. Best moving experience ever!!
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Trey and Sonny were extremely professional, they arrived on time, shook my hand as they introduced themselves, and most importantly they were lightening fast loading- unloading van. Best Service Ever!
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Great moving service, very efficient and made it look easy!
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Trey (sp?) really hustled! Carried two boxes at a time when I could barely lift one. he arranged the boxes, etc. in the trailer so that there was no loose space for the cargo to shift.
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Great experience. The movers were very professional and moves out furniture and items in shortly , timely manner. I would recomment them.
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My daughter said that the movers were wonderful!! they were helpful and professional will definitely use A1 again!
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I was very pleased with the work & professionalism of Tre and his team (Scotty - hope I got his name right). They were patient, diligent, and pleasant; not to mention strong. Thank you, gentlemen.
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Thanks for your help.
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Thanks for your help!
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Thanks for your help!
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The guys were extremely efficient and friendly.
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Very professional and careful with my things
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They were great!
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Thanks for your help!
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Thanks for your help!
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The team did a wonderful job. They were on time, professional and very thorough in loading the truck. We would highly recommend the men.
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Sonny & Trece did great. They rock. Worked really hard to get our job done.
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Tres and sonny were super efficient, easy to work with & very professional. They made my move swift, easy & fun in under 2 hrs. Great team! I would use them again!
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Terrific help, finished unloading an entire 14' truck in an hour. Not only great movers but nice guys as well, definitely recommend. Thanks so much!
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Wonderful experience with A-1 Guaranteed. They worked hard with a pleasant, professional attitude. We would call them again. We were extremely impressed with them.
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finished the job early
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Good helpers were the two guys. They came on time and worked so hard and so fast.
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Tre and Sonny were a tremendous help from start to finish in moving my furniture to storage. They arrived on time, loaded the truck with care, and required no supervision. A+ movers!!
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Arrived on time. Worked diligently. Very satisfied
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Fantastic experience with A-1. Would definitely use them again. Both men worked hard from the moment they arrived. They worked together as a team and loaded the truck with precision.
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The guys were did a great job unloading the truck in a timely manner. We would strongly recommend their services to others.
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Was a little less diligent than the group that loaded the truck, but overall did an excellent job with unloading. We would definitely use this group again.
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Very polite, courteous, arrived on time. It took 1 hr longer than expected, and there was minimal usage of blankets (which were provided) or means to protect items in the truck. shifting/boxes fell
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Just what we needed, couldn't ask for more. On time, personable, eager to help us accomplish our mission. A++
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Showed up on time, moved everything quickly and were friendly. They even managed to get my enormous elliptical trainer safely out of an old narrow second floor apartment apartment with no elevators!
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The movers worked quickly to finish unloading the truck and placing it safely into storage. i will definitely call on them again when I'm ready to remove my items from storage.
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Super friendly, efficient, and careful. Thanks!
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They were great! Very fast, careful, and efficient. Friendly customer service.
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The service I was provided was outstanding. The two gentlemen that came to my house were great. Love the service
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They were great. Arrived on time, worked hard, and were careful with our belongings. Props to getting our stuff to the third floor!
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Haha !! Hard work and perseverance will get the job done. A pleasure working with you Mr. Doyle.
A-1 Guaranteed Satisfaction -
Thanks for your help!
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Very friendly and professional! They were on time and the price was fare! I would recommend them to help any day! They did all of the heavy lifting and Worked the total time!
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Thanks for your help!
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A-1 was great, they worked hard and fast and didn't let the rain slow them down or dampen their moods. They also went above and beyond by putting my new bed frame (still in the box) together for me!
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They wer awesome. Very careful and loaded my truck perfectly!
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Cannot thank them enough!! Made a challenging job look easy!! Worth the expenditure!!
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Wesley and Sonny were great. I will use you guys again. Excellent experience.
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I have moved 3 times in the past 2 years and have used different moving companies each time. By far A-1 was the most professional and courteous. They took great care with my belongings.
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They were very quick and didn't waste anytime. Thank you for helping me move.
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They communicated well, and often. They were flexible when I had some wrinkles in the schedule. Nice, polite and diligent.
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One of the best customer experiences I've had. Thank you!
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Yes
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The guys were very careful. They arrived on time and worked hard. They went beyond expectations and helped us set up in the new house.
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These movers were extremely courteous, on time and very professional. They handled our items as if they were their own. I highly recommend them .
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Andre and John worked very hard. I would recommend them to a friend.
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Very nice and professional!
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They were wonderfult
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Very sufficient! Excellent pace! Completed in exactly two hours. Very professional, will recommend and use in the future!!
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I could not be happier with my movers. I will DEFINITELY use them again if the need arises. They were fast and very accommodating. Total professionals!
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Great - I recommend them. They have done an excellent work moving my house. They are able to carefully and efficiently move the items quickly. They didn't waste any time, really productive..
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Good attitude and professionalism, I want to use them again!!
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Andtre & John were awesome! They arrived & finished on time & graciously assisted with a few extras! I do not plan to move again anytime soon, but I would definitely recommend A-1 to anyone who is!
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A-1 was amazing! Antre and his helper arrived on time, were professional, courteous, helpful and went above and beyond to get the job done. I will definitely recommend their services. Great job guys!
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Andtre and Hollis were right on time. When they arrived they got right to unloading. Asked where we wanted everything and put it where we wanted. 2 hard working guys who I would recommend to anyone.
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Great guys...professional and efficient. Managed the time well and organized the truck very effectively. They made the move very pleasant.
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Andtre Mondrey and Hollis Freeman could not have done a better job. They worked non-stop, were very polite and professional, and unloaded the furniture as if it were their own. I highly recommend.
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Thanx a lot Ray!! You are motivation itself. We will most definitely apply all of the great advice on our pathway to success. It's been an Absolute pleasure working with you.
A-1 Guaranteed Satisfaction -
Great moving guys! They were extremly hard workers. Great attitude!They were a bit late becasue of car trouble but other than that I would completly recomend them.
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They worked very hard and I would recommend them. They moved things efficiently and knew how to pack a moving truck well. Showed up a little late but worked the full time hired for.
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THANKS! WITH THE BUILD-UP OF JOBS, TIME TENDS TO GET STRETCHED A BIT. SORRY FOR THE SLIGHT INCONVENIENCE, BUT AS LONG AS YOU'RE SATISFIED I'VE ACCOMPLISHED MY #1 MISSION
A-1 Guaranteed Satisfaction -
These guys were great! I'd highly recommend them to anyone moving to the Richmond area.
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Where as the mover was a bit late he did notified me which was great He worked hard and did a great job in a timely .I would gladly recommend Andre .
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Antre(I hope I spelled his name right) was very professional and a very hard worker. He was there on time and didn't waste any time in helping us move. I would recommend him to everyone I know.
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Thanks Ms. Richardson!! The move and everything about it was great and VERY organized. This makes everything flow, perfect for dealing with situations regarding time. Enjoy your new home.
A-1 Guaranteed Satisfaction -
Showed up about an hour late. But worked very diligently.
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It was about 25 minutes late. It was communicated to Mr. Deangeles about other appointments before his that might spill over in time. I appreciate Mr. Deangeles for waiting. Thanks for your feedback.
A-1 Guaranteed Satisfaction -
These folks are awesome, worked with my schedule and provided excellent customer service. Would recommend to anyone!!!
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Thanks alot Clara ! Im glad you're satisfied. You were very easy to communicate with.
A-1 Guaranteed Satisfaction -
Very professional, smart and polite. I will recommend him. Work was done on time. :)
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Thanks Jasmine, I loved the friendly invironment and all of the great advice!! This was a very fun move for me. (Also very hospitable)
A-1 Guaranteed Satisfaction -
Andre is a professional and a gentleman. Moving made easy.
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Thanks Sparsh. And thanks for the hospitality.
A-1 Guaranteed Satisfaction -
The mover was very professional and did a good job. The only thing I would have liked is if it were made more clear how payment worked, and that the mover would need the payment code.
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Thank you Ms. Smith. I completely agree with you. Lots of customers dont remember pre-paying via credit card and they are not informed about how the process works while placing an order on the website
A-1 Guaranteed Satisfaction -
Very nice!
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Thank you Ms. Jones. Its very easy to work with a customer that knows exactly what he/she wants. Good people deserve even better service!
A-1 Guaranteed Satisfaction -
Mover was on time and worked quick and fast to get the job done. Service was perfect for what I needed to get done. Highly recommend this service.
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Thank you Mr. Blanchard !! You were a pleasure to work with.
A-1 Guaranteed Satisfaction -
HE WAS A 1/2 LATE AND I ONLY HAD THE TRUCK FOR 4 HOURS. HE DID BRING AFRIEND TOHELP HIM I PAID HIM IN CASH, BUT THEY WERE GOING TO LEAVE AFTER 2 HOURS INSTEAD OF 3 UNTIL MY DAUGHTER BOUGHT HER EXPLORE
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TO BE FAIR, THE TIME TO RETURN THE TRUCK WAS NOT PLANNED WELL - AS WE WERE ONLY THERE FOR 2 HOURS BEFORE YOU CLAIMED YOU HAD TO RETURN THE TRUCK. WE STILL GOT THE JOB DONE IN 3 HOURS. THANX :)
A-1 Guaranteed Satisfaction -
The person I dealt with was exceptionally courteous and helpful with setting up the move. My calls were responded to promptly and in a professional manner, and the mover was flexible with my schedule
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Thank you Ms. Dixon. It was a pleasure working with you!
A-1 Guaranteed Satisfaction -
Andre was great, very helpful and efficient! I would recommend him to anyone! Moving Helper is a great service!
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Thank u VERY much ! It wuz a pleasure working with you.
A-1 Guaranteed Satisfaction -
Even though I ended up canceling I was still contacted by the owner. He was very nice & wanted to make sure he hadn't done anything to cause the cancellation. I will definitely use on my next move
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Thanx alot Ms. Davis
A-1 Guaranteed Satisfaction -
Did a good job.
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Andre was very helpful and was very cautious and careful while handling my stuff. Will always contact him for my next service. Thank you Andre!
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Affordable Quick & Professional. I would recommend A1 and utlize his company for my next move. He was friendly, strong, finishing my move in 2hrs. He moved several items from the 2nd floor by himself.
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I am very happy with the Moving Helper I got. He was on time, and he treated me and my items with care and concern. Excellent service overall.
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He did a very good job, fast moving and very organized
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Andre was a hard working young man. He was very polite and never missed a beat. If I need help in the future, I will request him again.
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Antray was a big help, thank you for your assistance.
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Helper worked hard and fast. Would recommend to a friend.
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Antray did a great job and he was very professional and a hard worker as well.
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Andtre was a huge help in our move. We couldn't have done it without him. Very efficient and handled our belongings with care. Loaded a 26" box truck
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Very hard worker, knows how to pack a lot of stuff in a little truck! Very prompt and professional.
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very professional
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Very professional. Confirmed the arrangements. Was on time. Worked hard. Good job well done. Would have no concerns rececommending Andtre or using his help again.
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Andtre was excellent helping me unload my uhaul into my new apartment downtown. Courteous, fast, professional, and efficient. He was on time, and called ahead to confirm. I would highly recommend him.
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Andtre was professional, courteous, and hardworking. It was a tough move and I couldn't have gotten it done without him. Highly recommended.
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Hired only for loading truck and mover was SPECTACULAR! Professional and careful with handling my property. Diligent, hard worker. Gave him $20 tip for how he conducted business. Would def rehire.
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