Customer Reviews

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  Jamie A. (Reviewed on 3/7/2025)

  Thanks Jamie the box unload was quick and welcome to NY

  Royalty Moving Systems

• Communication was great leading up to the packing help. Packers were ok. The owner, person you communicate with, was clear before that he knew I would need more time and asked me to work it outside of the website. We did exactly that and negotiated extra time with his helpers. Apparently he has a big issue with that and started insulting me, comparing himself to the Microsoft CEO and saying I was taking advantage of him by working directly with his team. I would not use him again if there were no other options.

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  Mohamed A. (Reviewed on 9/6/2022)

  We spoke and I even told you it sounded like it was going to be over 2 hours. You paid for packing for 2 hours for a job that took 5 hours. I said I could of added hours to movinghelp for the additional 3 hours and you then paid my guys for the extra 3 hours cash without talking to the owner of the company! No one makes negotiations especially with there workers behind my back and thats why I said you pulled a fast one and took advantage of movinghelp and my services. Everything was fine until they made negotiations after the 2 hours they prepaid thru MH. You could of called me and asked hey can I use your labor for 3 more hours so my parents can get packed fully? But you did not and your parents negotiated with my packers.So yes I do not like get taken advantage of especially when its manual labor. Again your not just going behind my back but your going behind MH back by paying my guys cash for an hourly rate that never was discussed.

  Royalty Moving Systems

• Unfortunately, the helpers missed the appointment and I had to load all furniture by myself with the help of my family!!! I called them but they said they were confused about the time. I wasn't able to unload the stuff so asked them to come and unload all stuff at my new home. It took only one hour

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  Vahid G. (Reviewed on 7/25/2022)

  Yes we did have a miscommunication and Also had no time set because you never gave me a time but we did come and I came with 3 movers and you paid for 2 movers and we were efficient and quick!

  Royalty Moving Systems

• The absolute best! I was waiting on my keys from the leasing company and was late getting them but they were prompt, nice, and waited with me. Very kind and helpful, fast, efficient, great personalities.

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  Juantina J. (Reviewed on 7/17/2022)

• The mover just called saying he is unavailable

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  Chrystopher M. (Reviewed on 6/22/2022)

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  joan A. (Reviewed on 9/14/2021)

• They can’t move u box

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  Carrie B. (Reviewed on 1/11/2021)

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  Sadeequah L. (Reviewed on 12/22/2020)

• I called and left 3 messages. Was sent straight to voicemail and no call back.

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  Alicia A. (Reviewed on 12/21/2020)

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  Robert G. (Reviewed on 10/5/2020)

• Alex and Yusef were a great team together. Very patient and handled the items with care.

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  Anupam S. (Reviewed on 8/31/2020)

• Alex and Yusef did a great job on unloading. They almost worked non-stop and finished everything on time. There were cautious and there was no damaged item and no damage to the house. We highly recommend Royalty Moving Systems.

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  CEM S. (Reviewed on 8/31/2020)

• Alex and his team was nice, respectful and caring . Will recommend and will you again.

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  Bethany f. (Reviewed on 8/8/2020)

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  John F. (Reviewed on 7/9/2020)

• the mover was tied up with another job and did not show up.

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  Ken H. (Reviewed on 6/30/2020)

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  Sanchez S. (Reviewed on 6/28/2020)

  Thank you for the review.

  Royalty Moving Systems

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  Nicholas C. (Reviewed on 6/24/2020)

• Great mover! Honest.

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  Louis C. (Reviewed on 3/22/2020)

• Alex is great at his job. He is also honest as moving help charged me for 4 hours and I only needed him for 2 hours. Alex refunded me back my 2 hours.

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  Louis C. (Reviewed on 3/22/2020)

• This was the third time I have hired help thru moving help.com and I have to say it was the best experience yet! Their price was one of the lowest listed and what a great deal. Alex in charge was great communicating at every step. He made sure his staff knew what to do and organized the whole thing.

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  Abby M. (Reviewed on 2/29/2020)

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  sophia n. (Reviewed on 12/19/2019)

• The moving helper told that they are overbooked and unable to do the job today

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  pradeep s. (Reviewed on 12/7/2019)

• They could not meet timing requirements

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  Fred R. (Reviewed on 10/3/2019)

• Expeditious and friendly service! The guys did a great job! Thanks much; Would definitely recommend!

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  Andrew P S. (Reviewed on 9/23/2019)

• Hard working and very flexible guys. Great communication, great work ethic. Highly recommend!!

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  Ken F. (Reviewed on 9/14/2019)

• Excellent job! Would use them again.

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  Mike P. (Reviewed on 8/31/2019)

• If I could rate more than 5 stars, I would. Alex and his team were great, and we've certainly done our fair charge of moving both short and long distances over the years, having interacted with multiple moving companies. Would definitely recommend this crew to someone in need of moving services. Ver

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  Tara M. (Reviewed on 8/31/2019)

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  James R. (Reviewed on 8/14/2019)

• Communication was great and clear, moving was done carefully and thoroughly. They seemed to have much experience and it felt comfortable overall working with this team, which is important especially during such a stressful time as moving. I would use them again, great work.

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  John S. (Reviewed on 7/3/2019)

• 5 star experience with Royalty Moving Company! Alex & Jesse took the stress out of my move beginning by establishing a clear line of communication between us after my last minute booking. They showed up on time, had streamlined the move out of my apartment and even offered some of their own back up

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  Alexis C. (Reviewed on 7/1/2019)

• The moving helper is not available on this day. They should not have been shown as available in the moving help system.

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  Boris R. (Reviewed on 6/29/2019)

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  Peymaan B. (Reviewed on 6/4/2019)

  I dont know Why you gave us such a low rating ! I communicated with you. My movers didnt break anything and ended job in an hour for you. I communicated and was professional with you the whole time.

  Royalty Moving Systems

• The movers were fantastic - they loaded my entire apartment worth of stuff into the uhaul in 2 hours efficiently and carefully. Highly recommend!

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  Madeline H. (Reviewed on 5/27/2019)

• Alex and John have an exemplary work ethic, are easy to talk to, and really care about doing the best job. It was honestly having two of my brothers help me move! Cannot recommend these guys highly enough... <3

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  Christine D. (Reviewed on 4/14/2019)

• frustrated that this was not accurate

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  philippe l. (Reviewed on 4/10/2019)

• Very fast, efficient and caring people. They made sure Everything was tight in the truck so nothing get loose and breaks during the long drive to upstate NY. Thank you Alex for the great service!

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  Jason R. (Reviewed on 4/4/2019)

• I tried a moving company service for the first time in New Jersey and my experience was awesome. Alex called and confirmed the appointment and was very clear with the hours and payment. No hidden costs. Billy and John were very friendly. They had their own moving truck, blankets to cover breakable i

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  Sayan G. (Reviewed on 3/30/2019)

• Alex was an absolute gem of a person! He communicated with us throughout the whole process, texting me before the job and letting us know how the job would go. Uhaul didn't give me the truck I needed, but he did his best to help us get everything in as fast as possible. He unpacked it twice as fast

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  AmberNicole W. (Reviewed on 3/29/2019)

• NEVER AGAIN!!!!! Let me put things into perspective, the evening prior to my job, I reached out to remind Alex about the arrival time for my two-hour load/unload job. His response was, "We will see if we can get it done in 2 hours." I hired the two (2) movers for two hours to move nine (9) specifi

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  Abigail L. (Reviewed on 1/8/2019)

  I have no idea what your talking about and everything I know of went fine! Instead of writing false reviews you can call me and talk to me instead of saying false claims

  Royalty Moving Systems

• The owner called and said that they are all booked up for the rest of the weekend. He said that he MAY be able to send someone.

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  Mia P. (Reviewed on 12/14/2018)

• They were prompt and efficient. Will definitely use them again!

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  Gair B. (Reviewed on 12/7/2018)

• Alex and his helper did a great job. Unfortunately they were scheduled too late to help us with our move on the scheduled date. However they came the next day and even paid for the truck to move us. However, Moving Help should not schedule two moves on one day for these companies. It's too much and

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  Joy C. (Reviewed on 12/5/2018)

• Alex and Bill did a great job. very professional and careful with our belongings

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  Robert S. (Reviewed on 11/15/2018)

• Showed up on time and got the job done, nice dudes who had me cracking up with jokes as they were working (much needed after a inter-state move). Would use again for my next NJ move!

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  Louis L. (Reviewed on 11/4/2018)

• Very Professional service, much appreciated.

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  Qobizita H. (Reviewed on 9/30/2018)

• Alex and his team were great! They called the day before to confirm the move and were very thorough. They were very careful with all of my boxes and did a great job packing and unpacking the truck.

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  Jaime M. (Reviewed on 9/4/2018)

• The service was wonderful. The helpers were very good. They were on time, careful with the items and patient. We had to wait for a key at the storage place and they just gathered the rest of the items until the key came. Will use them again in a few weeks.

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  FRANCES B. (Reviewed on 9/2/2018)

• no answer on phone ... no call from the mover

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  Wade R. (Reviewed on 9/1/2018)

• Alex was communicative and prompt. We had several stops on the move and all went smoothly. Very affordable. Will use again!

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  Diana M. (Reviewed on 8/25/2018)

• Arrived on time and did a great job packing for us. Would use them again.

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  Michael B. (Reviewed on 7/15/2018)

• I've used several moving companies in the past, Royalty moving with Alex definitely the best!

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  Elizabeth C. (Reviewed on 7/8/2018)

• Excellent Movers! They went above and beyond in a short amount of time!!!

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  Jennifer P. (Reviewed on 6/25/2018)

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  Valentin B. (Reviewed on 6/23/2018)

• mover called and Canceled due to a double booking

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  Brian T. (Reviewed on 6/7/2018)

• mover called and Canceled due to a double booking

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  Brian T. (Reviewed on 6/7/2018)

• Great job

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  Arthur A. (Reviewed on 8/19/2017)

• We were lucky to book time just 3 days prior to our move - couldn't be happier with the service we received! Great communication, professional, and careful! Would definitely use again, & recommend!!

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  Sarah L. (Reviewed on 7/31/2017)

• Great service! The guys were thorough and took care to ensure everything was loaded tightly into the truck. Everything made the trip without damage.

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  Scott M. (Reviewed on 5/28/2017)

• On time, great communication, easy to work with, great experience.

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  Lisbeth D. (Reviewed on 3/21/2017)

• Very friendly and super fast! Great company!

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  Nicole G. (Reviewed on 6/25/2016)

• I paid for 4 people to pack and load and instead, it was the mover and his girlfriend. Barely had enough time.

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  elisa l. (Reviewed on 11/4/2015)

  Didn't have enough stuff to move. Normal packing should be a day before. Movers would of been waiting to move. Not all movers pack. We also stayed extra hours and you gave us 5 stars. Last minute job

  Royalty Moving Systems

• The mover was on time and very helpful. However, he was supposed to have 2 people to pack and 3 people to load. Instead, it was he and his girlfriend. Barely enough time.

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  elisa l. (Reviewed on 11/4/2015)

  Thanks for your services.

  Royalty Moving Systems

• Very dependable!

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  Denise D. (Reviewed on 7/31/2015)

• Team worked quickly to get the job done..

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  Tiffany H. (Reviewed on 10/25/2014)

• The 2 movers from Royalty were polite and skilled at moving.

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  Andrew B. (Reviewed on 8/16/2014)

• It was a good experience working with the royalty movers. Good coomunication, they handled the job deligently, I would recommened them to everyone.

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  Mesrob H. (Reviewed on 3/3/2014)

  Thank you for your review and my recommendation. The piano was worth it!

  Royalty Moving Systems