Customer Reviews

  • The team showed up on time and ready to work.

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    Crista B.
  • Everything worked out well for me. I would use them again. Pros; I had a good experience with Anthony and the other guy (can't remember his name). They called me first thing in the morning to give me a 1 hour heads up that they were on their way. They were polite, super efficient, and packed the truck compactly. All my stuff came out of the truck safely on the other side after I drove it half way across the country, including over hills. Cons; The company seems to not want to schedule the exact time of the moving help appointments until about a week before your move. I called them once a month before my move, which was too early for them. I called again about a week before and they made note of the time, and then they followed up with me 2 days before the move to confirm. Unknowns; Not sure if they provide dollies or straps. I provided my own ratchet straps so items wouldn't slide in the extra space in the truck. A dolly wasn't useful at my place, so not sure if they had one.

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    Taylor L.
  • Anthony and Peyton are good guys who work hard. I've worked with them twice.first just unloading. And a local move 2 years later and included and load and unload local move. Recommend for sure.

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    AARON K.
  • Cameron and Jay had already worked other jobs before mine today and still did outstanding work!

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    Janet M.
  • The dispatcher got the date wrong despite texting back and forth. Movers didn't show until the 16th. Puts us a day behind for a 14 hour drive.

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    Steve R.
  • The crew that came were awesome. Got the job done fast and professionally. Would definitely use this crew again

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    CHARLES E H.
  • Fast & efficient! Thank you!

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    Lori M.
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    Julian H.
  • Communicated well about arrival time. Handled furniture and boxes like it was their own. Very efficient with their time.

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    Steve R.
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    Monika S.
  • Excellent job. I would highly recommend them.

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    Jared S.
  • Very professional and helpful with taking apart my mattress frame. They were able to take my big furniture (1 bed 1 bath apartment) and load it into the truck within an hour. They took even less time unloading the truck at the house. Overall, they were fast and quick professionals.

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    Curt C.
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    David G.
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    Steve S.
  • Very slow would not use again. Still tipped 40 per Guy but they only got one truck load in two hours which left my dad and brother to get the other truck load. Very disappointed as they charge nearly 170 an hour.

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    Alexandra K.

    hmm empty storage unit filled up truck had to drive to another place and unloaded they only wanted two hrs placed where she wanted why tip?? used my truck for outdoor stuf and kids toys ,misc also

    Soft Touch Movers
  • They were on-time, in fact early, professional, excellent communication before the move and my furniture was loaded and unloaded with care.

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    terri b.
  • Yesterday I had a horrible experience with the loaders. They forced me to give them the payment code as soon as they arrived and stood there and insisted I do my review in front of them. Then I saw the job they had done and I was truly afraid of leaving the containers the way they had been packed

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    Karen H.

    PLEASE NOTE SHE HAD A DIDDERENT MOVING CO FIRST FROM TERRE HAUTE THEN SHE CALLED US TOO REPACK WHAT THEY MESSED UP WE HAD TO UNLOAD EVERTHING AND REPACKED SHE WAS HAPPY THAT WE CAME TO THE RESCUE

    Soft Touch Movers
  • The Soft Touch crew did an awesome job loading our U-Haul! They expertly packed the truck so we could get all our belongings onto the truck and everything arrived undamaged. I would absolutely recommend them to anyone!

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    Lisa C.
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    Aaron K.
  • Great.

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    Laurence S.
  • Great guys highly recommend.

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    Laurence S.
  • Efficient & courteous. Accommodated last minute schedule change.

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    Suzanne A.
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    Angel O.
  • Second time using this crew. Anforny and his guys did a great job and were very flexible with dealing with moving out of a mixed household.

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    MICHAEL R.
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    William R.
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    Erik B.
  • The only issue we had that was frustrating, was trying to get our time scheduled. We submitted our move request on the 13th for a truck unload on the 18th. We called the number as instructed by the email and each time, the owner said they were overwhelmed, understaffed and busy and he'd call us back

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    Tara G.
  • These guys were life savers. They worked so fast!

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    Marilyn S.
  • Communication was nonexistent during the move until 20 minutes before they arrived. I had to call 3 times to even confirm they were going to show up at all, and the representatives from uHaul even called them as well while I was getting my truck. We were told they would show up at 11, but they came

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    Julie R.

    DID WE GET THE JOB DONE ... RAIN TRAFFIC... BAD CELL SERVICE... AND PENSKE TRUCK SENT EVEN EXTRA MEN TRYING TO CATCH UP FROM PREVIOUS JOB 2HR DRIVE AT 9AM ARRIVED

    Soft Touch Movers
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    Jonathan K.
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    Dianna C.
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    Paul R.
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    Daniel G.
  • Anthony and his team did a great job. It was a really good experience during a very stressful time. I recommend them for your next move and will call again when we need movers.

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    Hope V.
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    Richard G.
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    Carrie S.
  • The 2 guys that were sent to help were outstanding.

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    Paul H.
  • ***Buyer beware*** They charged me an extra hour for travel time (based out of Indianapolis IN) but "service" Louisville. They didn't tell me until it was too late to book anyone else (I tried). They damage the following: Front of washer, top of dryer, sofa, 2 TV stands, and 1 chair.. So that's f

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    Raymond C.

    cust knew we were2.5 hrs away no onewanted to do the job we drove.3 hrs in traffic.. the distance..to load his truck on a sunday he had a option to pick another co ...

    Soft Touch Movers
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    Vanessa A.
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    VANESSA A.
  • The personal confirmation experience was not impressive. The rep made it clear that they "hoped" they could do the job around our preferred time. As it turned out - they arrived a little over an hour later than our preferred time. They didn't call us about their delay - we called them. And they coul

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    Wendy C.

    do to job before ran over and traffic.... also no cell service..... but did complete job

    Soft Touch Movers
  • The movers were quick, efficient and did an excellent job of loading all items.

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    Phili E.
  • same day service, did the job with a smile. was glad to help and I was great full they came the same day

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    John A.
  • My original movers cancelled on me last min. I had to get someone last min. They charged me twice as much as almost all other movers. I was told that once I sent an address, they would call me back with an more accurate ETA. I didn’t hear from them for over an hour so I called and they were on their

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    Sheila C.

    rate was posted with uhaul. plus we where in a dead zone with cell... no one wanted to do the job .. but we showed up and finished the job....

    Soft Touch Movers
  • The guys came straight out of the car and went right to it. They were super fast, respectful and all around great! I would definitely recommend this company for any of your moving needs!

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    Benjamin F.
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    Malisa J.
  • They did a great job! Top notch movers, always asking my opinion and careful with my antiques. I would definitely recommend them to my friends!

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    Denise W.
  • There moved a love seat through an almost impossible corridor by taking out the door and railing and then putting it back in. Love That ALot!

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    Julian H.
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    JILL S.
  • So helpful and easy to work with.

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    Sandy F.
  • These guys were excellent! Highly recommend.

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    Sherry L.
  • The two guys were super amazing!!! Super professional but also super down to earth. Very helpful and swift.

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    Jennifer F.
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    Allyson K.
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    John E.
  • Great helpers, quick and efficient and ahead of schedule. Would highly recommend. They went above and beyond, even helped me return my personal car.

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    Richard M.
  • This team of movers are without a doubt within the top 3% for excellence. I arrived 15minutes early for the move and they were already there waiting on me. For a two man crew they moved with speed and efficiency with zero damage to our valuables and home. We had several large pieces of antique furni

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    Darrell E.
  • If I move again I would hire them again. They made short work Of loading and unloading. They dropped off the truck for me and left me with the time and energy I needed to do the unpacking.

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    Marsha J.
  • Friendly and efficient

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    Debra F.
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    Taylor S.
  • Arrived on time, were willing to work around my schedule, and they were very professional.

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    Elizabeth B.
  • Gentleman showed up and complained about Uhauls website. Wasn’t professional at all. Moved like molasses and I ended up carrying a good percentage of the items by myself or with the laborer. Worst experience I’ve had and I have moved a lot. Same size move 18 months ago took two guys an hour a

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    John A.

    cust lied said no stairs over 20 straight up we had to walk over 1000 ft and then wanted us to dispose his couchs and he got mad because we couldnt and he wanted done like yesterday

    Soft Touch Movers
  • Very helpful and took great care of our things. Kept in constant communication until they arrived

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    Kathy B.
  • They were good, but a little bit slow.

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    Zahra A.
  • This crew was great, very professional! I will definitely use them again!

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    Georgia W.
  • John and his team were great! When the mover i had booked never showed up on a Sunday morning they fit me into there schedule.

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    steve s.
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    Robert T.
  • Great job, thanks

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    Laurence S.
  • Moving crew was great, very professional. I would highly recommend these guys and WILL use them in future moves!

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    Georgia W.
  • Great Job.

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    Aaron S.
  • Very speedy, packed things with master Tetris-level abilities!

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    Kaitlyn O.
  • Everything was packed well and survived the 10hr trip.

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    Steve M.
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    Matthew W.
  • They were excellent

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    Ana G.
  • Excellent movers. I highly recommend them.

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    Frank P.
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    Pamela C.
  • If we could of gave them 6 stars we would have! Dependable - arrived on time and worked very hard and quickly! Will hire again for our next move!

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    Lisa H.
  • On time and very helpful during stressful move

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    Henderson J.
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    Kristin P.
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    Cindy C.
  • Guys were great!!! Put my bed together and finished early!! Would highly recommend

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    April T.
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    Kathi B.
  • Supervisor and crew were very professional and stayed until job was completed even though it was over the contracted time. Would use them again.

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    Rickie C.
  • Enjoy working with Anthony!

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    David R.
  • Johnny and Darby & Anthony were very professional and friendly. We enjoyed their company and their work was excellent. I would hire them again and again and request them by name. May God Bless their work and their company.

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    Linda A.
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    Lisa H.
  • Showed on time, no issues.

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    John H.
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    Najib K.
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    ALAN A.
  • They are very professional, they move my furniture very quick, I am supper happy with their service.

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    Sergio H.
  • Highly recommended. Professional, communicative, friendly, hard working, careful with my stuff. They even let me reschedule by around 30 minutes on the day of the move—thanks!

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    Samuel D.
  • very good, did everything to help us out and when we realized that the truck was a bit too small, they went out of their way to make it work.

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    KYLE B.
  • The service was good except I am not happy because they charged me $50 extra for fuel charge which was not mentioned ANYWHERE on the website. I don’t like the game of last minute hidden costs. I would strongly recommend this company mention the additional cost or that this company be removed from th

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    Abdelkrim D.

    cust was advised of fuel charge if we had to follow cust to carmel for unload and truck was to dropped off at carmel.. instead with us he agreed

    Soft Touch Movers
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    keith s.
  • I would give more stars if I could. Friendly and professional. Went above and beyond!

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    Linda H.
  • Very nice job, hard working,would hire again.

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    Calvin K.
  • Excellent group of guys. I didn't get in town until 11pm while having to start a new job in a new state. The guys extended their work day to help me out big time.

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    Michael B.
  • what can I say CJ and his crew were on site 15 minutes early. They jumped right in and started unloading. How they fit all of our furniture into that 10 x 10 i'll never know. They were polite, professional and caring. A friend had suggested that we try U-Haul moving help and the experience we had wa

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    James H.
  • CJ and his helper were great - finished unloading the truck and placing the furniture in little over an hour, then they offered to take the rental truck back for me too. We already scheduled them to help move some more furniture. Great experience.

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    Roger V.
  • The company wasn't proactive in reaching out and confirming service prior to the day of the move. The movers themselves were excellent - arrived on time and did a great, professional loading job.

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    Wen Hong N.
  • These guys did a great job! They finished in excellent time, were professional and communicative. They called before to confirm and loaded up the truck very well. They were patient with my questions.

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    Kathryn O.
  • These movers were fabulous! Very efficient, hard working, polite and courteous! Would definitely recommend to anyone!

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    Brittany S.
  • You want the Best of the best, hire these guys! 90 degrees out and this team worked their butts off! They were also very caring of your stuff. Thank you I could not have done it without you!

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    Rodney G.
  • Truly excellent and professional service. I highly recommend these guys!

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    Cale W.
  • Once I was able to get everything scheduled the move was very easy. The movers packed our stuff quickly and efficiently. Would use them Soft Touch Movers again.

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    Thorn B.
  • They did an amazing job at getting everything moved both in the house and to the storage unit. Very professional, very quick, and had no difficulty with even the heaviest things. Very pleased!!!

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    Michael S.
  • It was really fast and efficient work!!

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    Matt W.
  • Very nice and very professional. I would call them again for moving help.

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    Diana J.
  • good

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    Bridget H.
  • Good Job

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    jeff m.
  • Great at lifting things, and nice guys. However, dropped box on sidewalk. Did not use supplied furniture pads when requested. Things packed loosely for 11 hour multi-state trip - had to repack truck.

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    Michael F.
  • Great. Did excellent job.

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    Donger Z.
  • They were great. Put everything away and when we wanted to help they insisted on doing everything. The made what started out to be a bad day into a great day. Went above and beyond in my opinion.

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    holley d.
  • They were wonderful! They worked incredibly hard and nothing broke when we drove 6 hours after they packed the truck!

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    Katherine F.
  • They arrived 90 mins late. We thought from the website that basic assembly would be included but they told us it wasn't in their job responsibilities even though they finished in one hour of the 2.

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    Theresa M.

    job was last minute. we sent 3 men instead of 2... waited in traffic because I -69.. no tools were told to bring

    Soft Touch Movers
  • The crew did a very quick and professional job.

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    Chris W.
  • Uhaul Certified Location and Movers. Well worth the little extra to get professional help. They were here within hours of me firing the cheap, rude, hmmmmm other guys. Thanks a million

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    John E.
  • Very professional. They did a great job.

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    James G.
  • The communication was great and they did a nice job.

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    Patricia G.
  • They brought 5 guys to a 2 person job, but then one guy complained the whole time and they scratched my furniture (not majorly, but some)

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    Jennifer B.
  • Had a few issues with my move, but Soft Touch was a shining star. They saved the day when another company cancelled last minute. I couldn't be happier!

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    Colleen O.
  • The only major issue was my movers were half an hour late. I understand that things happen and people become busy, but please inform us if this is the case!

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    Sarina R.
  • The movers I originally hired did not show up. When I called Soft Touch, they had someone out within the hour.

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    Ashley E.
  • Good service

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    Robert J.

    thank u hope indiania is better than Kansas..... john and staff

    Soft Touch Movers
  • Was great service! Thank you very much!

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    Jerilyn M.

    it was pleasure to meet u and tatter(lol)... hope u have a good racing season..... john and staff

    Soft Touch Movers
  • I won't use any other mover...if I had a choice. Plus 5 stars...

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    James M N.

    it was our pleasure hope ur remolding goes as planned see u n the spring... jp and staff

    Soft Touch Movers
  • No comments

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    Brian M.

    glad we could help u out at the last minute ....... thanks john and staff

    Soft Touch Movers
  • Arrived dressed in biker gear and without a dolly. Damaged some of my furniture. Moved slowly and needed extra time to complete a small amount of moving.

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    Andrew L.

    was army gear.... two vets to serve cust.. needs .......cust stood right there and was not told about any damage or flights of stairs... was not charged extra time....

    Soft Touch Movers
  • These guys were awesome! Very helpful, polite and quick. Great experience, thank you!

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    Amanda J.

    It was our pleasure enjoy ur new home johnnie and staff

    Soft Touch Movers
  • The work was completed in a timely manner, only concern was at end of load where odd shaped items were stacked in a manner that allowed them shift and fall causing some minor damage.

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    Ivan W.

    glad we could be of service to u on ur trip..... not sure what shifted .. it was packed pretty tight

    Soft Touch Movers
  • I had something moving around the entire trip, but overall very good.

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    BRENT N.

    we thank u for the review.... not sure what could have moved around glad to be of help to u... johnnie and staff

    Soft Touch Movers
  • Fantastic, fast and professional.

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    Charles G.

    Charles ....... glad we we could help u out ...... john and staff

    Soft Touch Movers
  • Soft touch went above and beyond the call of duty to help my son and I complete his move to Vincennes! Thank you so much!

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    Cheryl L L.

    it was our pleasure....... hope ur son has a blessed venture in his new life....... john and staff

    Soft Touch Movers
  • Great Job!!!

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    gary l.

    it was a pleasure.... too meet uall john and staff

    Soft Touch Movers
  • Fast and good. Came at 8 PM EST to help

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    Soutrik M.

    wewhere gladwe could help u out even though it was late at nite... we anyone , anytime 365 days thank u

    Soft Touch Movers
  • Guys were very polite, very fast, and accommodated a couple of tougher requests (couch in storied buried in a corner that was tough to access). This company will be my new go-to.

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    Grant Y.

    glad we where able to helpoutat the last min... happy turkey john and staff

    Soft Touch Movers
  • Great job! Soft Touch Movers really came through for us on short notice. Very professional movers, great communication. Highly recommended!

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    Katherine P.

    thank u it was a pleasure to help u all out at the last minute...that why we are open 24/7 365.. for cases like this .. happy turkey day with ur new place .... joh and staff.....................

    Soft Touch Movers
  • Soft Touch Movers did a great job in much less time than originally expected.

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    Linda W.

    welcome back ... another year.......it was our pleasure....... john and staff

    Soft Touch Movers
  • Great service - great communications - great experience!! Will use them again as needed!! Owner was involved in the complete process!

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    Mitchell L.

    thank u it was a pleasure to meet and have a chance to take the stress off the moving event john and staff

    Soft Touch Movers
  • If you are looking for loading, unloading, or any other moving services in Indiana these are the guys to go with! On time (early), professional, and are moving experts. Thanks again guys!

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    Nate F.

    thanks nate it was our please hope we run into u again ......... happpy traile till we meet again johnnie and staff

    Soft Touch Movers
  • I originally went with a different mover who, of course, never communicated with me. The day before I was scheduled to move, I contacted Soft Touch and they were excellent. I would HIGHLY recommend!

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    Anna D.

    glad we could help out that why we say anytime anywhere 365 days a yrs have a safe trip john and staff

    Soft Touch Movers
  • Doug, Ernie and Ryan did a FANTASTIC job of moving several rooms of furniture from our home to the driveway for a garage sale. They were prompt, efficient, and so polite. A VERY POSITIVE EXPERIENCE!

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    Jill G.

    it was our pleasure hope to see u again if u move... john and staff

    Soft Touch Movers
  • Thank you

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    Cynthia C.

    we are sorry for ur loss due toa fire hope things will better once u get bk home johnnie and staff

    Soft Touch Movers
  • Very communicative-Gentle with the boxes-Very quick and efficient-Couldn't ask for a better experience-Will be using them again.

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    renato a.

    ir was a pleasure welome to bloomington john and staff

    Soft Touch Movers
  • The whole team took extra care to make sure things weren't damaged. Many pieces were heavy and I have lots of stairs but they powered through and did a great job!

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    Mary Ann D.

    thank u .....it was our pleasure ,hope u have a safe trip and good luck with ur new job.. ..... johnnie and crew wish u a merry christmas

    Soft Touch Movers
  • Very helpful! They had four guys to help us get the job done with a half-hour to spare.

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    Patrick L.

    glad we could change our work load to fit ur plans late in the eveing... enjoy ur new home(back home to indiania)again! thank u from johnnie and crew..

    Soft Touch Movers
  • Arrived on time.Professional and courteous.No hidden fees and communicated everything.Ensured we were completely satisfied before leaving. Would use again or would refer.

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    Janet D.

    thank u ... it was nice to meet a fellow east coast family hope u enjoy ur summer home se u aug....... johnnie and staff

    Soft Touch Movers
  • Very professional. Will definitely recommend and use again when the need arises.

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    Rexanne M.

    thank uuuuu it was our pleasure to serve u and have a safe trip GOD BLESS johnnie and staff

    Soft Touch Movers
  • The movers were very curtious and helpful i would use their services again

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    Joanne E.

    thank u it was our pleasure hope the lord will bless u down ur path of life ...... johnnie and staff

    Soft Touch Movers
  • Movers were very efficient and courteous. Provided excellent customer service. Would definitely recommend!

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    Christine S.

    it was our pleasure ... and GOD BLESS

    Soft Touch Movers
  • Those guys where awesome!!!!!!!!!!!!!!!!! they worked there butts off and we where going crazy, they took control and started picking thing up so they got things started and they really great guys!

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    Lisa S.

    it was our pleasure and happy trails till we meet again ......john and crew

    Soft Touch Movers
  • The guys were great!

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    Craig R.

    graig ...welcome to indiania hope u enjoy ur new home and start to relax and do some fishing

    Soft Touch Movers
  • ...

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    Nicholas L.

    confused not sure why we did not get 5stars! we brought 3men due to the cold and charged for 2hrs less than we we worked.also we even drove ur truck for no charge savings off 60.00

    Soft Touch Movers
  • Great service. The movers were very professional and extremely helpful.

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    John L E.

    john ..........................it was r pleasure to meet u.. and to provide the emove service for you.. god bless and have happy new year

    Soft Touch Movers
  • Timely, Helpful, and Professional. Would definitely use them again!

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    Leonard E.

    it was a pleasure to meet u and the wife good luck and have a happy new yr

    Soft Touch Movers
  • The movers were on time and very helpful. They went over everything with the truck and made me feel good about the experience. I would definitely recommend them,

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    Dona F. G.

    donna thank u for renting the truck from us ( a uhaul dealer open anytime 7days a week ) and using emove .....have a safe trip... good luck with ur new job

    Soft Touch Movers
  • Very accommodating with our truck scheduling problems.

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    John W P.

    john it was my pleasure to meet u and ur sister .. god bless u and have a happy turkey day

    Soft Touch Movers
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