Customer Reviews
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Folks were nice,very helpful with unloading.
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They did a great job especially with the large couch.
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The guys did the job. It was not easy as there was a couple of stairs with narrow space however they did a great job. The communication by driver was great giving updates on arrival time. On a busy moving day you need to be flexible with time so keep that in mind. Would book them again.
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Good communication. Buguelson has good loading experience and Would recommend him.
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Couch stuck in hallway, walls and banisters scraped, hole in wall, and door, broke 55-inch Roku TV. Couch left in hallway of new house. My moving time was used up on the account that they didn't know how to move a Couch downstairs so a considerable amount of time was used up trying to move it and I still don't have it in my house!!!!
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My 55-inch flat screen TV shows half the screen in black and half viewable. The TV is broken. I can't watch anything on the screen because half of it is black. The owner of the home I moved from is very angry because your movers put a hole in his wall, trying to carry out a sofa and love seat. They also scraped the walls and banister going down the stairs.
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The job was a bit tough and guys were polite and respectful, but they were 30 minutes late and left after an hour and a half instead of the 2 hours I paid for. Some things were a bit banged up and my mattress cover was torn in several places. It needs to be replaced. I hate to not give them a better review because they were nice young men, but I'd be doing you a disservice by not being honest. They work hard, but they are not professional movers. This is their side hustle. understand that and you will get what you pay for.
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They were a bit behind schedule, but once they were here they were efficient, careful, and anything they took apart they put back together.
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The guys were very helpful and polite
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Communication was a significant struggle. Otherwise they did a great job, were quick and efficient.
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They are great hardworking young men.
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Arrived on time, efficiently removed the furniture from my apartment and loaded the uhaul. Would recommend!
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Made 5 attempts to reach the moving helper and received no word back.
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Excellent professional and courteous
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Way to slow
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Called the phone number, no one is picking up the call. Cancel this and found a new one
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G. was very friendly and professional and got the job done quickly and efficiently. Would definitely work with him again.
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The two guys were great. We finished on time. They were early and creative.
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The movers did a great job. Bravo to the two guys. The truck I rented from U Haul was damaged when I went to pick it up and U Haul had to provide me with another truck located at another location which caused a delay to start the moving process and the moving guys were waiting there for a truck ! So Zooman manager allowed me 30 min before starting counting the time! It was nice from them I appreciate it . Thanx guys.
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Overall they are pretty good.
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Our movers came to the job exhausted, didn’t move even half of our furniture in the allotted time, left the site without telling us multiple times leaving our belongings on the side of the road, and didn’t follow our instructions for packing, leading to several broken items. This move was frustrating, and we ended up having to do much of it ourselves even after paying for an extra hour on top of the 2 we requested (the same amount of stuff took 45 min in a previous move). One mover forgot his bag at the first location and the company tried to charge us for the extra time it took us to go pick up his belongings, even though they had stopped helping us move when we said we couldn’t pay for a second additional hour. Overall this experience was frustrating, we had to do much of the move ourselves, and felt like we were far overcharged for the service.
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He was great! I would hire him again!
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Will reschedule once contacted
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Had a great experience. They put in the wrong address to my place that I was moving from so they were two hours late. Other than that they really helped move everything and we’re trustworthy.
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They were very efficient with boxes and handled the furniture with care.
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The movers helped me take apart an entire armoire and brought everything down five flights of stairs. Definitely makes up for being an hour late.
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Movers arrived about 20 minutes late and only went 20 minutes over the scheduled time but wanted an extra hour of pay. Other than that they were a great help
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We started the time when we arrived and we did work over 2 hours and we was late because you kept switching the time
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They packed the truck so poorly that we were left with a lot of stuff sitting on the sidewalk. So, after they left we had to unload the truck and re-load it by ourselves. They also damaged one of our paintings while carrying it out of the house. Shockingly incompetent, I literally think it was their first time moving anything.
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The gentleman was nice and very helpful, but he seemed to be rushing through the job at times. Also, he did not speak English, which made giving direction while moving large furniture difficult.
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I have not heard from the mover to confirm and need to ensure they'll be available during a very specific timeframe.
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Mover didn't contact me
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Thanks Zooman!
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Service crew arrived on time and were very eager to help get the job done. They worked efficiently and would use them again for a future move.
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Movers could not show up at desired time
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They went above and beyond. Tipped them in cash.
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They were awesome! We had a three story walk up and a lot of furniture and they did amazing. It was shift and easy. I called in advance to confirm them and they were open to text and calling me about my move in. Highly recommend!
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They called a few days ahead to confirm address and time. I just needed basic help loading. Small detail. Log into your account to verify payment for the movers.
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Great guys - I did not like that they brought a 3rd person that was sneaking around the house - it was cold outside..... I tiped them when they left.
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Damaged furniture and did not report it, through furniture and items on the truck, missing items and did not honor time and charged an additional hour which the helper stood around and complained the whole move.
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We did our best gave you an extra guy for free and went the extra mile for you item that were broken was items that you moved before we evan arrived. And you checked the trucked after we loaded and you said everything was good.??
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Guys did a great job! Highly recommend!
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Gauthier and his team came on time. They disassembled furnitures, packed items, and loaded our stuffs in U-haul. Compared to my previous two experiences with moving help by U-haul, Gauthier and his team have been outstanding. They maximized the U-haul box space. Exceeded our expectations in every way.
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David and FrNk did a great job. Thx
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No showed the job.
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According to my employee, Zooman services was great and effecient. He did ask them to bring tools and a dolly and they failed to do so. That would be our only complaint. We would hire them again.
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Great guys, they are very nice and were quick.
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Did a great job come thru for me at the last minute and did a great job
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They never showed up to help me move.
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David and Frank were great! Very helpful and quick
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Load helper from colony didn’t show up, unloaded helper need cancel their job
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I tried reaching out via email and through the phone and they did not contact me, I plan to get a different mover help from Uhaul. thank you
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I tried reaching out via email and through the phone and they did not contact me, I plan to get a different mover help from Uhaul. thank you
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Zooman was unwilling to submit a Certificate of Insurance as required by my apartment management.
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Excellent experience! The movers showed up on time, did a great job, and were extremely friendly and pleasant the whole time!
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The moving date has changed because my mom has fallen ill. In addition, the moving service never got in contact with me despite multiple calls and email.
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Zooman services worked very hard to unload some large and heavy furniture from truck. They donot have dolly or truck- you need to rent it but the guys worked hard and quick. They also helped move couple furniture within the house from 2nd floor to basement. They were able to disassemble and assemble
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Zooman services worked very hard to load some large and heavy furniture into truck from one location to the other across town. They donot have dolly or truck- you need to rent it but the guys worked hard and quick. Never complained and communication was great when we were running late or if we neede
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Great guys!! Would def recommend!!
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Movers were very helpful and communicative when they arrived. However they were an hour late and dispatcher wasn’t as communicative when I was trying to figure out when they would arrive.
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Quick work, very friendly & professional. No complaints!
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The guys that came out to unload were great. Super upbeat and accommodating, never made it seem like a hassle. Very kind and friendly. Only thing to know is that you will need your own dolly/unloading equipment if need any. We were all set but could be useful for others.
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Please provide a full refund as they were too late and unable to assist. So they did not show up.
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“Country” and Mr. Poe were awesome! We could not have asked for or expected better help.
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Very fast, courteous, and helpful.
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Workers were great! I tipped them separately.
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The coordination with the movers was awkward, but in the end they arrived an hour later and the movers were extremely kind and helpful.
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You need to drop this company from your provider list!
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They cancelled on me
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Moving helper cancel me 30 mins before.
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Loved these guys! Lovely, efficient, friendly.
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Help unavailable
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i scheduled the movers from 11 am until 3 pm. they said they are delayed and won’t be able to make it here until 3. unfortunately i have to cancel because of this
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Jerome was very nice
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They were able to respond to a request for 3 hours later. The two movers were extremely efficient at moving everything up a narrow stairway to a 3 floor apartment. They even stayed a little late to help disassemble a couch that wouldn’t fit up the stairs. Very satisfied.
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Movers were very careless with my things! Stuff was thrown in piles things broke! Also movers did not speak English so it was very hard To communicate directions to them. They did a horrible job organizing boxes and completely blocked an entrance with boxes to a room so I couldn’t get into the room.
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Thank you I will have a talk with the guys
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Excellent service
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Everything was moved within 1 hour. They were great. Everything was secured properly.
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I had reserved a freight elevator for my move from 11am to 1pm. I confirmed with the movers multiple times that they would arrive at 11am. I checked in multiple times and they said they were running late from a previous job. Just before 1pm, 2 hours after they were supposed to arrive, they said that a mover got hurt and they would be a while longer. Since I needed the freight elevator and had to be done by 1pm, I ended up needing to move it all myself and cancel the moving helpers.
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Amazing service and completed the job within one hour when scheduled to take 2 hours. Awesome accommodations and scheduling!!!
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I needed in the morning on the same day. Their respons to my phone call was in the afternoon.
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I was fine with the mover's being an hour and a half late because honestly I needed more time and they let me know before the time they were supposed to be there. But when they didn't show up 2 hours after the scheduled appointment time it took a couple attempts to find out when they were actually g
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The movers were two super lovely guys. The only annoying thing was they were a bit over an hour late and only told me a couple minutes before they were supposed to arrive.
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AVOID AVOID AVOID. (1) Communication with office is impossible. I reached out to the company 72 hours before my moving date to see if there was a possible to move my date since I would be driving from Kentucky to Boston along Hurricane Ida's path. I left a voicemail and a text. No r
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No one spoke English, they wasted a ton of time, came 2 hours late
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The crew was late however the dispatcher texted me often to keep me updated. They then sent an extra man so the job was over as scheduled. The 3 movers were efficient and courteous. We had a 3 story walk up which wasn’t easy. They were great. Thank you.
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Movers were late and I had to help them navigate how to get the big items up the stair. Seems they are not very well experienced with moving jobs. Both movers didn’t speak English so there was a communication barrier too.
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I was told the destination location was not under the service of zooman only after labor arrived and I had prepaid for 3 hrs service and end up using only 2 hrs and I was told the credit will be automatic but still I’m chasing down for the refund. Also, you need to guide the labor on how to load/arr
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Mover were an hour late but were incredibly helpful, careful, and kind.
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Good service, nice people. Big help for moving.
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Great guys. Came quickly and helped me out. Very very nice guys!!!
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Excellent work! Great communication
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Awesome, professional service! Thank you so much!
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Very good communication before and during the move. Mover was on time and very helpful. I would recommend this company.
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Mover who came was very efficient and worked hard for the time he was supposed to be here. I would recommend this company.
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The guys worked hard, but they we not careful with my belongings. They dropped stuff, and broke a major piece of my furniture. It’s is now unusable. Their Customer Service was not helpful either in the matter. I do not recommend.
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The movers were great. They were helpful and got the job done efficiently and effectively. The only complaint I have is that they were 1 hour late which really messed up my schedule for the day.
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they have not contact me on the time specified by Uhaul
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Great experience. Really good communications.
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The mover was due here at 1 PM. We spoke at 1:30 PM and he said the mover would be here by 2 PM but that I would need to provide transportation. I told him that for insurance reasons I could not do that. It is now 3:12 PM and he has still not arrived. He is over 2 hours late.
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We called multiple times, no one.ever showed up. They contacted us at the end of the day and had no clue that no one showed. It was an awful experience. We need to know how to refund and leave a review for this incredibly unprofessional group of movers.
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This qebsite is Very unprofessional No show up and nobody to talk
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The moving helper did not show up for the job nor did they respond to my calls, texts, or emails.
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The moving helper did not show up for the job nor did they respond to my calls, texts, or emails.
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Cant get a hold of them.
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Late arrival
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They never showed, called, or messaged. I reached out several times and they took the $205 out of my account, which needs to be put back in ASAP. Thank you.
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I was notified 1.5 hours before their arrival time that they cannot provide services. I am left uhal truck loaded ready to go all by myself. this was absolutely unacceptable and will never use them again.
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They are awful. They didn't answer my calls. They didn't call me. It is terrible business.
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This company was great and I had to book them the day of!!!!!! They got there the two workers got it done through a winds storm and frigid temperatures as the weather quickly changed. The men wouldn’t let me help and just kept asking if there was anything else I needed done until it was time for the
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Really efficient and good help
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Love this moving crew! Outstanding work, very professional, I will be contacting zooman on my next move! Thanks again guys! Couldn’t of done today without you.
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Very experienced and professional. Thank you guys!
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Mover didn't contact me.
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They were very helpful and very professional. They made moving soooo much easier!!
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Worked quickly and efficiently, would hire again
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The movers were over 2 hours late and had awful communication. When they finally did arrive, they damaged the furniture and the apartment. They left massive scraps on the doorways, ceilings and walls - dropped furniture all over the place. Will never use them again.
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Completely unprofessional. Never showed up for the move, despite confirming the day before via phone and text. We are older and had to move many heavy items ourselves, and had to leave some items behind because they never showed up for the job. You should never list them as an option.
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They were 1.5 hours late and damaged two pieces of furniture. Hard workers though and fairly friendly.
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The communication prior to my move was subpar. I had a very tough time knowing if they were coming or not coming. They showed up 30 minutes late. The two gentleman I had very very hard workers and professional.
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The movers were later than the appointment but returned my calls to advise they'd be late. They did an excellent job of moving and fitting all items in the rented van and worked very hard. I would call them again in a situation where the time is flexible.
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Might have damaged some furniture but overall very cordial and professional, felt like I was heard.
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They arrived 2 hours late. They asked for more money and refused to transfer a digital piano upstairs. In the end they agreed.
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Yes we was late sry but this guys used us. He did not pay for piano moving and he refused to pay for the 2 hours extra we work for him
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Job does not cover UBox Delivery or Truck Rental.
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They were great!! Super helpful and I had a lot of heavy furniture. Everything was moved in without issue and without damage. They were careful, professional, efficient and were very understanding when I had to make a last minute appointment time change. Overall fantastic! Thank you!!
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Fast job/ one frame glass broken
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Scheduled moving help from 3-5pm for 8/31. After numerous calls and texts no one showed up
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Scheduled moving help from 3-5pm for 8/31. After numerous calls and texts no one showed up
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Little bit of damage when we got to unpacking but who knows whose fault it was. Good guys, good help.
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helpers did not show up for my move.
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Excellent! Professional Guys!
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Moving service reached out at midnight day of move. Came 3+ hours late than confirmed time. Very unreliable communication, only called once to tell us about another move unrelated to ours. Did not give an appropriate estimate of time - I.e. we constantly were told “Will be there in an hour”, “They a
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Very professional and punctual.
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The movers were very professional and handled everything carefully!
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The movers did not show up and mixed the dates.
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I was unable to contact iMoveChicago, I tried to call a few times and no one aswered.
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The movers are professional and also help me to throw out some trashes, even if they come a little bit late, they still helped me to load and unload all stuff.
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service was excellent. professionalism was terrible as they showed up 1 hr 15 min late
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The movers were on time, very professional, they worked non stop very respectful. Recommend them for moving.
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I had two locations scheduled. They never showed up to the first location so we had to find a neighbor to help us move that stuff and then they were half an hour late to the second location. Not what you want - moving is stressful enough!!
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we was scheduled and she added a second location last minute which cause us to be late. we was schedule for 3pm we arrived 3:15. thank you
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Nice people provided honest work
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great helpers
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I booked Zooman at the last minute after the previous company flaked out. Zooman and his team were able to accomodate me with very short notice. They were professional and got the job done - both loading and unloading. Overall I am satisfied and would highly recommend.
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The movers told me they can not find anyone shrive at the moving day.
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Movers arrived over an hour late They called to inform me that they were in traffic but it’s obvious they didn’t plan ahead.
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One mover was 30 minutes late . Damage to apartment, gouged floor and bumped furniture into walls several times. This was new furniture and dirty hand prints were left on cushions . Movers were not experienced, I had to show them how to secure and move large items like sleeper sofa around corners an
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The company called 50 minute after the scheduled start time and said they were running late and would be there within the hour. The crew arrived 45 minute later. We had moved 85 percent of the heavy furniture and 90 percent of boxes and bags before they arrived as we had no confidence they would m
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We just had the best “move in” experience with 2 very respectful, diligent and careful workers. Would definitely utilize their services again!
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Thank you very much you were very kind to us hope you enjoy your new home
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The movers did NOT show up on 7/3/20. They were scheduled at 11am, then pushed the appt to 1pm, then 6pm, then never showed up. They didn't say they weren't going to make it until I asked after 6pm. They came the next morning and were professional and helpful but broke a piece of my couch. Luckily t
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The two guys were very efficient and very nice.....a great experience overall. They did a fine, fine job. I am not leaving a tip below because we gave them each a cash tip when they were finished. Again, they were both outstanding.
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Thank you very much it was a pleasure helping you with your move
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Sooo bad services, very bad service, the guy jus arrived told me that possibly I would have to pay over time without even starting the work, the assistants spent it smoking and doing everything slowly to get past the two hours so that I would have to pay the over time ... my beauty drawer broke, th
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She moves from second floor to third floor and wanted us to to dissemble the beds and tables which took time she wanted us to work longer without paying us
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Moving helper has not contacted me yet to confirm
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The movers provided excellent service and support, more than the booking/office person on the phone that I dealt with. The movers were friendly, polite, very smart in how to fit things and move quickly, and they even help translate when I didn't know what was going on at my still under construction
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Not happy! I had to pay double the amount for extra time and they were 1 hour late and got most furniture delivered but not assembled - parts were missing from my son's bunkbed and my bed was not assembled nor the washer or dryer - which was basically all I wanted moved.
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We was on time I had spoken to you the day before, we will be arriving between 930 and 1030 we arrived 954. Honestly we worked good and fast and gave extra time when time ran out
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I highly recommend.
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Thank you
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Thank you
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Arrived two hours late, wouldn’t answer my calls until it was time for the payment code later, large gouges on my front door from moving things. Worked hard while they were there, and understand mistakes happen, but lateness, communication, and damage to house unacceptable.
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Thanks
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These guys are great! Showed up on time, worked quickly, and were sure to keep all of my things in good condition. Definitely use them!
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Thanks very much
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I would like to be refunded partially for this job. They showed up over an hour late and due to time constraints on my end they could only work for 45 minutes and they broke a piece of my furniture.
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Great service!
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Thanks
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This was completely unacceptable. The Zooman helpers did not show up at 8am and when I called they did not pick up. When someone finally called (8:30 am) it sounded like the person had just woken up and said they would not be able to be there for another 30 minutes. This person refused to give me his name. I am very unhappy with the service.
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Great service, very respectful! Would hire again!
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Thankyou
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Great service, very respectful! Would hire again!
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Thankyou
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He didn't show up on the day of move.
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Thank you
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Wonderful guys who moved the heavy items with ease. Very impressed.
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Thanks very much
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They are late for a bit however the overall experience is great! The mover is professional and efficient.
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Thank you and sry for the lateness
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They arrived on time and everything was done on time! highly recommended!
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Thankyou
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Thankyou
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Thankyou
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I scheduled the loading time at 9 am but they didn’t show up and didn’t answer my calls. I had to load the truck by myself for more than one hour. They finally showed up at 10:45 when I loaded half the truck. They worked one hour less than the schedule. I was really disappointed of the service.
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Called to say they would be an hour late. Then never showed up.
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I scheduled the movers for 845 this morning and they failed to show up. I was told that they were taking longer than expected to get to us and "very sry if possible you can cancel and order someone else." I only had the truck rental for that morning so I ended up doing it completely on my own. Terrible service.
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On time, courteous and professional. I will definitely call again.
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Thanks very much
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Tried reaching out. No answer
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Movers were late almost 2 hours.
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Sry for the lateness due to transportation and Thank You
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The guys were so quick moving the furniture.
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Thank you
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Excellent job, very friendly and efficient!
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Thank you very much it was wonderful working with you
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Thank you
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Fantastic service....moving was a breeze and they did it with a big smile.
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Thank you it was amazing working for you
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Unloading job was quick. They could’ve been more careful about heavy items (a couple of drawers fell out of the dresser and broke). Other than that, they did a good job.
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Thank you and very sry about drawers we will be more carefull .
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I had to rebooked movers and these as well are not answering phone/text/email. I need to cancel everything and get a full refund.
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These two young men were polite motivated and very hardworking. I booked Zooman the night before at 10:00pm for a 12:00 start. They were a little late because they had to take public transportation to get to us. Instead of being upset I was actually very impressed that they did this without a car
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Thanks for the support it really means alot to us and it was pleasure working for you hope you enjoy your new home to the fullest😊
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Thank you
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The guy cancelled last minute and I had to get others to come out.
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The movers were almost 2 hours late and when they arrived the unpacked the truck very inefficiently resulting in some broken items as well as damaging my door frame while moving things in. They also did not work as a team and moved very slowly even though dollies and an elevator were available and u
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Thank you very much
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Really great people and excellent service!
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Thank you very much and also good job on packing you made the job very smooth for us
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Thank you!
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Thank you it was a pleasure working with you
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The movers called to delay arrival by 1.5 hours and then never showed up. I want a full refund including the handling fee. Very disappointing experience.
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The movers were an hour late and communication about this was extremely poor. At one point my point person gave the excuse "my phone ran out of battery". I was on a tight timeline so this meant that the movers were not able to help with as many things as I would have liked (and paid for). They were
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Customer calling and needs to cancel cause she paid them in cash in the amount of 180.00 advised customer of cacnellation poliocy
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They did not show up even after confirming with me. He NEVER responded to my texts or calls. I hold MovingHelp responsible for these movers because I am finding out they have failed to show up for many other customers. THEY SHOULD NOT BE AVAILABLE ON THIS SERVICE!!!!
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They did not show up even after confirming with me. He NEVER responded to my texts or calls. I hold MovingHelp responsible for these movers because I am finding out they have failed to show up for many other customers. THEY SHOULD NOT BE AVAILABLE ON THIS SERVICE!!!!
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This was my second day using this moving company and they were an amazing help. I was on the 4th floor and they moved all of my heavy dressers and couch no problem!
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Once again thanks your the best
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they didn't response phone calls and messages ,and they didn’t show up
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They were great! Showed up on time and once they carried the items down from my apartment they helped me fit it all in my UHaul.
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Thank you
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They were late but when they showed up they took care of everything.
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Thanks
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Hello, I was charged $245.95 for Zooman Movers on August 13th though they failed to show up twice and I had to rebook with other movers (Motivated Movers). I've tried to call your 866 number but the call will not complete. I would appreciate your assistance with a refund. Thank you, Andrea Carbone 978.905.5163
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My mover did not contact me to confirm or coordinate the job and did not respond to calls
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Movers arrived 45 minutes late but got the job done.
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Sorry for the tardy and thank you
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Absolutely awful. Don’t know where all the good ratings come from. Beware when they pop up, as my specifics weren’t met - they falsely got into my results somehow. Beyond that mix up, I was never contacted to set up a time to meet - I had to call to make sure he received my reservation. The movers c
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The trust is shaken as the helpers promised to be there on time but did not show up. I had the Storage Cube rental at the terminal and rented UHaul truck. They caused me much financial loss and loss of trust to UHaul brand.
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Movers were scheduled at noon. I called to confirm the time at 12:20 and was told they were en route to me. At 1:00 I received a text asking if we could reschedule because movers were having car trouble. I responded we had scheduled them for a specific time to coincide with our truck rental and was told they would try to be here ASAP. Two hours later I have not heard from them again and we moved everything ourselves.
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I confirmed a time with the moving help yesterday. However, they cancelled on me last minute this morning.
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They damaged several pieces of furniture as well as the floor of the apartment we were moving out of. I want my money back as well as what it will cost to replace/repair the ORIGINAL WOOD FLOORS and our furniture. The truck was haphazardly packed, the movers showed up with zero equipment and wearing
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Kept delaying then never showed up.
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The guys were on time and did a great job.
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Thank you
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Great guys! Adjusted the time when we asked due to traffic, came out late at night to get our stuff in! Wouldve been sleeping on a hard floor if they hadn't come out. Thanks so much!
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Thank you very much
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They are way to far away
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Great guys smooth move I’d recommend again! Thanks Zooman
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Thankyou and your welcome
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Very kind and helpful!
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Thanks
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Teddy and Hubert did a great job for an affordable price.
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Thank you very much
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I scheduled at the last minute and they arrived within an hour. They very quickly unloaded my items and made sure they were placed where i wanted them. Very nice people!
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Thankyou very much it was nice working for you
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Hubert and Teddy were great. They moved all of my stuff very quickly and loaded it into my moving truck very compactly.
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Thank you it was a pleasure working for you
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Nice guys! They arrived on time and moved everything quickly.
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Thanks
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They were on time and helpful moving two beds into storage
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Thank you
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Excellent service! The two helpers did a fantastic job and we would definitely hire them again.
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It was wonderful working for you as well
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Thanks
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Movers did very good job and made sure all packages fit properly in uhaul. Move became easy.
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Thanks
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I would NOT recommend the 2 guys sent by this service provider. First they arrived late and wasted their time by place all my household items without any protection. When they arrived, I specifically told them I bought blankets, so use them. They simply ignored and placed without blankets. After
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The movers themselves were great! The owner... Not great. He forgot about the job and texted 45 min ahead of the scheduled start time (a morning job, so no one else before us) saying they were running a little late, but saying they'd be there within 2 hours. They were still late by another 30 minute
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Smh
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They were great and fast so I can go to work after. Love it????
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Thank you very much
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I hired movers so that I would not have to deal with as much of the inevitable stress that goes along with moving, however this experience was even more stressful. The movers showed up 4.5 HOURS late, which meant that I had to pay an extra fee for my Uhaul rental. I called them 30 minutes after thei
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Thanks
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Arrived 3/4 hours late. Once arrived, one of them did a very good job, but the second person was bit lazy/slacking. Communication/confirmation/planning is really bad. No proactive confirmation/communication.
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Thanks
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Thank you!!?????????
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Thanks
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I would like to speak to someone regarding damage that was caused to my home and personal property
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Showed up 2.5 hours after the time I had requested. Once they came, they were courteous and fast. However, we had started moving most of the boxes ourselves by the time they showed up so only utilized them for 1 hour versus 2 hours. I wouldn't hire again.
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Thanks
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The helper text me at 4am to ask how flexible I was because he was having car troubles after confirming our 8am appointment this morning last night. He has not responded to texts or calls since. I need to schedule someone else before it's too late.
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Date changed
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Awful Company! Awful Customer Service! Showed up 10 hours late! And then complained the whole time about moving heavy items! Do yourself a favor and pay the extra money and get a real moving company. Not worth the $40 you save!
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Movers are unable to make it on time
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Although I did change the time last minute, I was in constant contact with mover. He said it was no issue and to just tell him when I was ready. When I did, he didnt respond for 2 hours, to then tell me he couldnt be here for another hour. So disgusted with this and cant believe I trusted this help. Never again. I want my money refunded.
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Three people showed up to help us unload the truck. They worked efficiently and were able to unload everything within two hours.
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Thanks
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Did a great job very experienced.
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Thanks
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Thanks you
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Good professional movers and very skilled at packing our U-boxes. I would suggest that they bring dollies with them.
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Thanks
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Zooman movers came to the rescue after another moving company never showed up. They showed up two hours earlier than estimated (a good thing! I needed them ASAP). The guys were competent and got the job done even though they complained a lot. Overall, they were great to work with.
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I wish they took better care of my items but otherwise, it was fine
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Thank you it was nice working with you
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Zooman’s crew was incredibly willing to work. They helped me pack a little and were wonderful to work with. Oliver and Luis never complained, despite having to move me out of a 3 floor walk up with a number of heavy items. They packed the truck well and made sure that everything that they did was wh
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Thanks
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2 guys got the job done 3 bedroom townhouse in 2 hours everything was in the truck, they had a good idea of how to pack and save on space.i would recommend them and will update after I arrive on the condition of my household.
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Thankyou
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showed up 1.5 hours after the time I had requested. Once they came, they were courteous. But I had done most of the work myself before they came!
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Thanks
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Moving helper arrived 2hours after our agreed upon moving time.
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They were very nice. The services were sufficient for what I paid.
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Thanks
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These guys were the most economically priced so I was worried I would get what I was paying for. A plus is you don't pay until the job is done so that is one less worry. They were located quite a bit away from the move so I understood they were late due to traffic. They answered the phone each time
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Thank you
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THE MOVER NEVER CALLED ME BACK WHEN HE SAID HE WOULD
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Unprofessional and unable to contact immediate
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The crew clearly knew what they where doing, the truck was packed efficiently, neatly and safely. I will definitely be unsung this crew again!
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Thank you
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The movers were very professional and took extra care of my custom and expensive furniture pieces. I would recommend them to anyone looking for great service.
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Thank you
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Moving - Everything was good. Only need to follow up multiple times (made 4 calls)
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It was pleasure working for you
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Very late arrival. Caused some set backs.
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We are sry for the lateness but it was pleasure working for you
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Unable to help in the morning time requested
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The contact phone number does not work and the movers are over 30 minutes late and I cannot contact them.
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I loaded all my apartment into the truck i rented so I should not pay for help I didn't have.
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Would be helpful if voicemail was left when calls were missed so I know who to call back. Great work though, very fast and efficient.
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Thankyou very much
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They canceled on me and left me to move on my own!!! I was pregnant and had to lift heavy things for 12 hours because they backed out! DON’T HIRE!!!!!!!!!
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Their car couldn’t start. Hired other people.
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The movers did a good job on helping me move boxes from the basement to upstairs. However the movers were late by more than one hour and the company did not call ahead to let me know that the movers were going to be late. Once I called them, they were respectful and professional in communications.
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They called me previous day to confirm time, we agree noon. At 12:30pm I called to the number because they didn't show up, "number doesn't accept calls"... they called me at 12:45pm, "we will be there in 30 minutes" the arrived around 1:40... so, almost 2 hours late. Regarding them, not very fast, v
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I confirmed the move with the helper on Dec 21 but they have been unresponsive since then. I am worried they won't show up. I have been calling since 2 days and the call goes unanswered
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The two gentlemen that helped us move in were extremely helpful, courteous and hard working! We could not have asked for two better people to help us out. They took care of all our furniture and boxes and treated everything as if it was their own. They were fast in unloading our 10 foot U-Haul tru
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Thankyou it was a plesure working for you
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SUCH A HARD THROUGHLY WORKER
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Thanks
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They did arrive on time, but they were rushing to move our stuff, someone was calling them non stop. I paid for three hours of service and they left before that. Our TV arrived with a huge scratch on
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n/a
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The movers were excellent, polite, and very gentle with all the furniture as well as when placing to avoid any damage to the walls. They were extremely helpful with the frig which needed the doors rem
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Thank you very much
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Zooman is very knowledgeable and devoted to his work. His team moved me into a third floor apartment and were very efficient. They took excellent care of me and I would give Zooman my business again.
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Thank you very much
Zooman service -
The two movers we had, one named Stefan, were excellent and efficient.
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Thanks
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Zooman and one additional employee moved our POD contents (a 2 bedroom apartment) to our 3rd floor apartment in 2 hours. They were great!
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thanks
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n/a
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:)
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The guys were quick!
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thanks
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I read the reviews and the movers don't show up sometimes and they are not responsive to my messages. I also ordered another service and that mover has already contacted me and confirmed the schedule. I have a firm move out and can't risk them not showing up.
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I read the reviews and the movers don't show up sometimes and they are not responsive to my messages. I also ordered another service and that mover has already contacted me and confirmed the schedule. I have a firm move out and can't risk them not showing up.
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They were wonderful & professional
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thank you
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Excellent service. Dependable, timely and reliable. I highly recommend this team!!!
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thank you
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Awesome
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thanks
Zooman service -
Helpers did not show up and I was charged $175. Please return $175 not $150. Thanks you
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Great ! They were on time! Very professional! Quick! . Though I did have them take apart any of my furniture(we did that ourselves) they moved everything smoothly. I recommend them.
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thanks
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Very professional and caring movers, did all job in time. Highly recommended!
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thanks
Zooman service -
Very nice and reliable young fella. Get work done professionally even with some tight space challenges. Recommend to anyone.
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thanks
Zooman service -
I signed up with them 2 days before I needed them, and they were still able to accommodate me. They showed up on time, worked long and hard, did a wonderful job. I'd recommend them to anyone.
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Thank you it was a pleasure working for you,
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I sceduled the movers for 4pm. They called me at 430 and told me they were still at least an hoir away.
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