U-Haul Moving & Storage at Ridgeway Ave

U-Haul Moving & Storage at Ridgeway Ave

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Address

2055 Ridgeway Ave
Rochester, NY 14626

(585) 225-9130

(@ Bellwood)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul Moving & Storage at Ridgeway Ave

Moving to or from Rochester, NY, 14626? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ridgeway Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ridgeway Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14626. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul Moving & Storage at Ridgeway Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JAMES S. on 10/1/2014
Rating: 5 out of 5 stars

I thought it was a little ridiculous that we would have had to pay extra to use the dolly and protective furniture covers. In fact, it is outrageous that we would have had to pay extra to use the equipment that was included in the truck. It would cause no out of pocket expense to U-Haul for the customer to use the dolly or the furniture blankets. In a time where things are getting more and more expensive, to charge people to use equipment included on the truck is unbelievable. We didn't use these items because we didn't want the added expense, but they sure would have made our move easier. We lived on the second floor of an apartment building with a steep long staircase (15 stairs). I am 43 and my husband is 47 and while we are both strong, we are not as young as we used to be and would have really liked the use of the dolly to take heavy things down the stairs. Sorry for the dissertation, but it really made me angry. Why can't U-Haul just include the use of these items in the cost of the truck? Thank you.

John K. on 9/28/2014
Rating: 4 out of 5 stars

I have rented from Uhaul 6or 7 times and it has always been a great experience

Delores L. on 9/13/2014
Rating: 4 out of 5 stars

Keep doing it getting better an better.

APRIL A. on 9/12/2014
Rating: 3 out of 5 stars

Well, first of all, not draining my bank account by charging me for equipment that I actually turned in on time would be nice. To maybe prevent that from happening, maybe do an end of day inventory to make sure all of the equipment is returned and in good condition. I received calls from some random number (U-haul) on my cell phone, which I will not answer, so the person calling me should have left a message with any concern. I would have gladly returned a message. It seems as though the one person doing the paperwork for the reservations can be easily overwhelmed. An extra "counter" person might help alleviate some of the stress and pressure from one single person. Funny thing is, when I called to enquire about the charges, everything was remedied rather swiftly. I would be hard pressed to make a reservation at such a small store again.

Monica T. on 9/12/2014
Rating: 5 out of 5 stars

Nothing all was perfect.

BRENDA C. on 9/7/2014
Rating: 5 out of 5 stars

nothing

Chris C. on 9/2/2014
Rating: 1 out of 5 stars

Ken was customer service rep. Behind counter. He gave away my reservation to young lady ahead of me. I placed reservation days prior for a pick-up the morning of 8/31. He cancelled my reservation and gave the truck away in front of me. I asked him about my reservation and he became disgruntled and started yelling at me. Was treated rudely and he threatened to call the police on me. Unnecessary and very poor customer service. Why have a reservation if it can be cancelled while I'm standing in the store for pick up? Ken should not be working in customer service.

JAMIE P. on 8/31/2014
Rating: 1 out of 5 stars

The guy on the counter was very disrespectfull to another customer. I felt uncomfortable being there while the situation was undergoing. U-haul employees need to attend some sort of training on how to treat unsatisfied customers.

CHRISTINA S. on 8/30/2014
Rating: 3 out of 5 stars

Customer service was very poor. Felt as if we were interrupting the employees.

Kevin O. on 8/11/2014
Rating: 5 out of 5 stars

Manager had me in and out of there with my truck in no time!

DAN I. on 8/10/2014
Rating: 2 out of 5 stars

They were unable to easily accommodate my large vehicle. I was told they don't usually take these size vehicles there. and I never intended to rent or use a 26 foot vehicle!

PHILIP W. on 8/7/2014
Rating: 2 out of 5 stars

The 'manager' justin had a very poor attitude. Was unprofessional and just seemed miserable. He also did nothing for our inconveniences they put us through (late truck). Everyone else besides him was pleasant and helpful.

Peter V. on 8/6/2014
Rating: 4 out of 5 stars

Van was supposed to be 3/4 full of gas. It was not. It was a notch below 3/4 full. I was NOT happy about this. Nonetheless I left the gauge between 7/8 and 3/4 full when returned.

Lisa M. on 8/3/2014
Rating: 2 out of 5 stars

I know this is only a place to pick up rental trucks, but the customer service rep was very unprofessional. Both at pick up and return he was chewing tobacco and spitting into a coffee cup- I was quite horrified. I would definitely choose a different location for any of my future moving needs.

RYAN H. on 8/2/2014
Rating: 1 out of 5 stars

The man I dealt with I believe his last name was cole. Did not mention I had a return time at pick up. I thought it was for the day. Then he lied and told me I said six hours and he told me to return it at two. A few friends were with me and said that he didn't say anything also. At 215 I received a rude phone call from him saying that he had customers waiting for that truck and I would be charged fifty dollars for every missed reservation. He was very rude and hung up on me. I called customer service and they were very helpful. So they should make it clear to customers the return time at pick up. Other then that everything was fine

Alfredo F. on 8/1/2014
Rating: 3 out of 5 stars

The clerk was very courteous and professional. He explained me everything clearly in a friendly manner

Richard S. on 7/31/2014
Rating: 5 out of 5 stars

service was excellent and I was in and out in no time.

Dana C. on 7/30/2014
Rating: 5 out of 5 stars

Super friendly and helpful. This location does not need improvement. EXCELLENT customer service! Thank you!

Jamala R. on 7/27/2014
Rating: 5 out of 5 stars

Justin was very customer friendly.

Richard S. on 7/27/2014
Rating: 4 out of 5 stars

Everything went very smoothly.

REGGIE H. on 7/25/2014
Rating: 5 out of 5 stars

Mike did a great job, customer care and demeanor was excellent.

JOSEPH M. on 7/14/2014
Rating: 5 out of 5 stars

very accommodating and helpful. In and out quickly. impressive customer service. you made it easy!!!!

JENNIFER M. on 7/14/2014
Rating: 3 out of 5 stars

Reserved truck at Long Pond location, was told it was at the Ridgeway location, no big deal. Acquired truck, learned when I reached my destination 7 miles away that the drivers side outside rear tire (dual axle) was flat. This was evident because of the coutour of the road where I parked. Upon returning the truck I was told it must have happened during that first 7 miles because they checked the tires. I doubt that, but it the argument was pointless. I just wanted to ensure it would not be rented without repair which they assured me they would.

LAURIE P. on 7/8/2014
Rating: 4 out of 5 stars

We mistaken the location to one nearby. I think the address was wrong which lead to the mistake. Please change to the correct address so others can not have the same problem. Thanks!

DAVID W. on 7/8/2014
Rating: 5 out of 5 stars

Nothing. Empowers Mike an Todd extremely helpful. Both went the extra mile in regards to customer service. I have used many different u haul locations previously and this one is second to none.