Definitively, this is the best UHAUL branch that I have ever worked with in the city or county. Excellent customer service that was hassle-free and extremely efficient. I was in and out in 12 minutes.
Moving Truck Rental in Rochester, NY at State Street Stop N Go
Moving to or from Rochester, NY 14608? Get FREE truck rental rate quotes at State Street Stop N Go.
Get FREE moving truck, pickup truck and cargo van rental quotes at State Street Stop N Go
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.
Cargo vans and pickup truck rentals in Rochester, NY
U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This is day 3 still ain't get my deposit back
The custom service was very poor, the truck was so dirty and smelled bad, and took Jesse about 45 min to hand me the key to U-Haul track. Jesse stated the gas in truck was at 3/4th but it was below empty and when I pointed it out he said he would make the change to documents right away and that I could just go head take the truck. I trusted him and took off. Then 20min or so later he called and asked me to bring the truck back with gas at 3/4th and that he'll credit me for amount. So I did, but he never gave me the credit back. Instead, he claimed that the changes of documents didn't go through due to WIFI issues. And he can't do anything about it at that point. So not professional and cheated costumes. I'd not recommend this at all to anyone!
Support the indigenous people of America. The Rochester natives who own and operate the specific location on state and brown st are amazing. I would definitely, always bring my business there.
This location ,I have used many of times and the service is always awesome . The registration is in and out and the return is great.
Everything was GUCCI from beginning to end.
The place thst I got the truck from was great. It was the actual uhaul customer service that gets 0 stars or a poor rating. They suck. This is the third negative issue I have had with them when renting a truck.
These guys helped me out big time. The Henrietta location called me an hour before pick up time and said they over booked - the said they would transfer my reservation- I called State street and they said they would hold the 26ft for me and they had not received the reservation transfer 45 minutes after I has received the call. 100% would recommend State Street Thanks again (just wish I had the time to try some of the excellent smelling food)
Nice people. Excellent customer service.
You run your establishment in an impeccable manner. There is not a need for improvement.
I scheduled a self pick up at 9:00am but ended up waiting until after 10:30am because the truck keys were in the building. My wife called after I picked up the truck because she was upset about the service and was lied to saying I could have just taken the truck. After this experience I doubt I'll ever use U-Haul again.
It was very nice meeting Thomas Palmiero today the only thing too say between Jessie & Thomas there's nothing a customer could not be happier with will be renting at this location is not only a pleasure but u can get a slamming lunch another guarantee . R.McQ
Refund my dolly rental money. Don't leave customers waiting on the phone on hold for half hour delaying their move. More helpful customer service person when you do finally get through.
Be more organized! I had reserved a u haul for 930am and wasn't able to get it until a hour later which caused me to have to pick up a extra mover because we were running a hour late which then caused me extra gas and miles on the u-haul! Not happy at all!!
The van I reserved was not available .
I said "yes" to the above clean and well maintained. For the most part it was but whoever rented it before must have spilled a beverage so the floor of the van was sticky. Other than that, very clean, ran well, etc. Jessie, the manager, is excellent.
So amazing the Uhaul in Rochester was that they also operate JRibs right on Uhaul sight! The converted oil cans to grill was smoking/ slow cooking outside in front when we drove up... couldn't resist the aroma after a long day of moving our daughter so they had ribs for us to-go in 5 min. Hands down much better than Dinosaur BBQ and reasonably priced. Great end to our day. I wish the proprietor well.
I used less than 15 miles and them people reported I used 35 miles and I got charged. Like it's crazy
It is a business that is super busy, and have too many things going on. Also much further from our office than many other dealers, which have more inventory.
The representative wasn't wearing a mask and he was hitting on me, he asked my phone number. I will absolutely never recommend that location to anyone else ever again.
My reservation was changed by you during the last 12 hours of my pickup. Your problem of a vandalized truck became mine. I can't tell you how pissed off and stressed out I was. Not only did you change it, but when I went the next morning and has someone else drive me at 6 am I could NOT pickup the truck!!! Your person said I was setup for online pickup and I wasn't!! The whole rental experience SUCKED.
The owner of this location was awesome! Friendly, happy, and knowledgeable. I would highly recommend this location. It was easy to find as well.
The gentlemen at the stop and shop store where very very nice. Location was not the safest location. They did help me with where to return u haul. They said they like there trucks to stay at the same location.
The owner was very friendly and helpful. He helped me locate the truck (there was another lot) and got me the key and accessories I ordered.