Staff was very friendly and helpful
Lakeisha C
Self Storage Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greece, NY 14615
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkTruck interior was not cleaned well. Cop holders and center console had dried liquid which I had to clean. The truck itself should have never been cleared for a 1,150 mile trip. Steering pulled heavily to the left. Needs a front end alignment. At highway speed the entire truck vibrated. Either from the misalignment or wheels not being balanced.
JIM DThe gentleman that assisted was very friendly, knowledgeable and made sure I was aware of the policies and answered all of my questions.
CHERYLA DEasy check in, but truck itself was not in good shape—had lots of cracks and holes, interior was full of debris/dirt/dust and check engine light was on. In addition to that the driver door open error would periodically come on and have to spend time shutting it several times which was annoying and concerning in addition to the other issues
KRYSTAL AI originally asked for a 20' truck and they gave me a 26' truck. The gas consumption on the larger truck was crazy and they didn't offer to offer any sort of discount. The 20' truck would have been more than big enough, but the 26' truck with the extra cost of (especially with higher gas prices) was a. It much... AND I left them with a half tank of gas rather than the required 1/4 tank we started with. A bit disappointed in the whole experience.
Frank H