no recording of the mileage, no walk around of the vehicle, no pre inspection at all. Gas tank at 1/4 full so I had to overpay for gas. 11 liters for 11 miles. Windshield washer fluid empty
Thomas H
97 Lucky Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5E4C2
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Customer Reviews
- 2.5 Average Customer Rating
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The lady at the front desk can’t speak English. How would you think we checkout our truck with a person like that? I had to use sign language to communicate.
Asanka HPoor service. Went into location was asked to park in the back. Door was locked. Nobody answered the door. Tried calling. Nobody answered. Clerk made me go back out to get mileage from truck this after we went out to do the check. If this is the service is uhaul Standards, your need to improve.
scott hBetter training for all the staff working at the location would be helpful. The person we dealt with had to call someone who walked them through it. They were very nice and helpful but hadn’t received any training so it took a long time.
Dee AVery nice lady
KEN K