RANDY B. on 4/13/2014
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great friendly staff work with customer to be satisfied
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BECKY T. on 4/10/2014
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I have no complaints!
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greg b. on 4/10/2014
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Staff was friendly. I had rented there before with no problems. My complaint is that I dropped off the truck clean and they charged me $25 for cleaning. I called to dispute and the fellow told me they had to clean out trash and sweep. When I told him that I had removed all trash and left it clean he admitted he didn't check it out. He also said Uhaul doesn't pay them to clean the vehicle. I asked him to have the person who cleaned call me back and they have not. I will no longer be using that location, and will avoid using Uhaul in the future.
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BRANDON B. on 4/7/2014
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This was the best u-haul renting experience I have ever had. They have a no hassle, friendly approach that other businesses could learn from.
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Jim P. on 4/7/2014
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Some of the best customer service I've ever had in my life!!
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bob w. on 4/6/2014
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nothing...it was a great experience...great people to deal with...id give them a AAA rating
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Bertrand D. on 3/24/2014
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Nice people, good equipment.
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Thomas L. on 3/22/2014
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Very quick! I didn't get her name.
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PAM R. on 3/11/2014
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truck needs transmission work
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DENNIS J. on 3/2/2014
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store is small and dirty
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BRIAN K. on 2/24/2014
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The gentleman that helped us went above and beyond. Great customer service and friendly attitude. These are the type of people that make everything worth it. Thank you Beiers!
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THOMAS H. on 2/23/2014
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Very curteous and timely . explained things and eqiipment excellently. Very nice folks there .
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RACHEL C. on 2/22/2014
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I rented a truck and in the paperwork it has charges listed: 1.price of u haul 2.price of additional items ( dolly, boxes, ect) 3. Estimated milage. My uhaul price was $39.95 plus charge for appliance dolly $10 and then taxes total came to $51 and some change (estimate per phone call when reserving uhaul) I get to the facility and go over paperwork and was told paperwork includes prices for uhaul, dolly, insurance, and "estimated" 50 miles of usage. I was informed that I wouldnt fet charged for what milage I did not use but they use 50 miles to show you the estimated cost of total rental. I then retun uhaul next day and am told I used a total of 85 miles when I actually had used 35 they argued up and down thats how much I used when I calculated that was moat certainly not the cause. So my total bill wond up being a grand total of $130 which was obserd by I paid to not have to argue with them. I would NEVER use them again nor refer this company to anyone unless they would like to get ripped off!
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VIRGIL R. on 2/17/2014
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Great job!!
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anthony r. on 2/16/2014
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A rear tire was very low in air and the wheel bearing was a bit loose, The service was the best I have ever had, the guys went above and beyond to make sure I had a safe trip, and to make sure my truck was set up correctly.
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Denise O. on 2/10/2014
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This truck broke down. I could not stop to fill up the tank with gas because if I did, the truck would not have started again. When bringing the truck back to Beier, I had NO LIGHTS (very dangerous on hwy 141 and 30). I took a picture of the gas tank as I left and the miles. The tank was 3/4 full. I am very unsatified with the maintainence on this truck. Obviously, it was not well maintained. I truly feel I should not have to pay full price for this service. Please contact me ASAP in reference to this service.
Sincerely,
Denise Oberemeier 314-412-9012
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Thomas J. on 2/4/2014
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The people are very helpful and extremely friendly.
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Ken R. on 2/1/2014
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These guys are the best! We use them every time!!!
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jim g. on 1/27/2014
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Staff were great, went above and beyond to help me.
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steve c. on 1/21/2014
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none - great job
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Rene F. on 1/8/2014
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Thank you for taking care of us!
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Carl H. on 1/3/2014
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Have used another local location with poor results. Used Beiers several times now, and will not go anywhere else for a rental truck.
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jack f. on 12/28/2013
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These people are the best they are always great to work with
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david b. on 12/22/2013
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Keep up the great work!
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