DENNIS J. on 3/2/2014
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store is small and dirty
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BRIAN K. on 2/24/2014
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The gentleman that helped us went above and beyond. Great customer service and friendly attitude. These are the type of people that make everything worth it. Thank you Beiers!
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THOMAS H. on 2/23/2014
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Very curteous and timely . explained things and eqiipment excellently. Very nice folks there .
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RACHEL C. on 2/22/2014
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I rented a truck and in the paperwork it has charges listed: 1.price of u haul 2.price of additional items ( dolly, boxes, ect) 3. Estimated milage. My uhaul price was $39.95 plus charge for appliance dolly $10 and then taxes total came to $51 and some change (estimate per phone call when reserving uhaul) I get to the facility and go over paperwork and was told paperwork includes prices for uhaul, dolly, insurance, and "estimated" 50 miles of usage. I was informed that I wouldnt fet charged for what milage I did not use but they use 50 miles to show you the estimated cost of total rental. I then retun uhaul next day and am told I used a total of 85 miles when I actually had used 35 they argued up and down thats how much I used when I calculated that was moat certainly not the cause. So my total bill wond up being a grand total of $130 which was obserd by I paid to not have to argue with them. I would NEVER use them again nor refer this company to anyone unless they would like to get ripped off!
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VIRGIL R. on 2/17/2014
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Great job!!
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anthony r. on 2/16/2014
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A rear tire was very low in air and the wheel bearing was a bit loose, The service was the best I have ever had, the guys went above and beyond to make sure I had a safe trip, and to make sure my truck was set up correctly.
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Denise O. on 2/10/2014
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This truck broke down. I could not stop to fill up the tank with gas because if I did, the truck would not have started again. When bringing the truck back to Beier, I had NO LIGHTS (very dangerous on hwy 141 and 30). I took a picture of the gas tank as I left and the miles. The tank was 3/4 full. I am very unsatified with the maintainence on this truck. Obviously, it was not well maintained. I truly feel I should not have to pay full price for this service. Please contact me ASAP in reference to this service.
Sincerely,
Denise Oberemeier 314-412-9012
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Thomas J. on 2/4/2014
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The people are very helpful and extremely friendly.
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Ken R. on 2/1/2014
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These guys are the best! We use them every time!!!
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jim g. on 1/27/2014
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Staff were great, went above and beyond to help me.
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steve c. on 1/21/2014
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none - great job
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Rene F. on 1/8/2014
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Thank you for taking care of us!
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Carl H. on 1/3/2014
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Have used another local location with poor results. Used Beiers several times now, and will not go anywhere else for a rental truck.
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jack f. on 12/28/2013
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These people are the best they are always great to work with
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david b. on 12/22/2013
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Keep up the great work!
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Diana L. on 12/15/2013
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the truck had a small leak and we had a few things get wet from the rain, nothing was damaged
17 foot truck from uhaul is smaller that 17 foot truck fro budget we had to make 2 trips because of the cab area over the truck budget doesn't have that so we fit fine in a 27 foot with them not so much with uhaul, we will recommend uhaul, just a size larger than you think you need
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james c. on 12/9/2013
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location inside was so dirty, but the employees there was very very nice.
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Matthew H. on 11/30/2013
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You need to add an online section of this review. I had a terrible time with it. First, it sent me to a place that didn't have what I ordered. Apparently my pickup location was moved without notifying me. Got to the second place and while they were very helpful it still wasn't a good experience. According to the u-haul system the hauler I selected using uhaul.com would not work with the car I am hauling so I had to go with the tow dolly...which of course Beiers did not have. Overall, it took over 3 HOURS to get something to tow my vehicle with. I will not use the uhaul.com system again.
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BETTY H. on 11/29/2013
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Nothing. The service was excellent, we got a bigger truck than we ordered at no extra cost, the insurance was reasonably priced, the truck was clean and easy to use, they had the dolly we needed on hand. Having everything we needed greatly reduced the moving stress.
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CRAIG L. on 11/26/2013
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Very nice people to deal with!
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GARY S. on 11/23/2013
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Very friendly and helpful--enjoyable experience.
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