We were quoted $29.95 for the day. We told them it would be a one way rental, as we would be dropping off in Sarasota (rented in Lutz). They said yes. They did not tell us it would be $115 one way. We didn’t find out till we got an email. I think this is dishonest, it feels like a bait and switch! We put gas in it, and knew about milage. But had no idea it would be TRIPLE what they quoted us
KENNETH WOLFE
Sunoco Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33548
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Customer Reviews
- 3.0 Average Customer Rating
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Was good for me.
David WagnerGarbage and you should take away this person's ability to rent out trucks.
Brian HullWas not on site when we went to pick up, and never showed up. Handled the entire thing over the phone. Then, despite turning in the trailer, he charged us for 2 additional days and never corrected (despite multiple text messages confirming that he would). Shady spot, will never use again.
Nicole BurtVery courteous and helpful, will recommend and will use in the future, excellent Customer Service.
Gary Stanford