Dudley W. on 5/20/2013
Rating:
Update the old model 4x8 encloseds.
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JAMES G. on 5/20/2013
Rating:
Very knwoledgeable and courteous staff.
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JERRY C. on 5/20/2013
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Customer service was excellent and the vehicle was very clean and ran well; cannot think of anything to improve! Many thanks to "Justin" for making our visit so pleasant!
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MICHAELA R. on 5/19/2013
Rating:
U-Haul gave us a dirty and damaged truck. There was a problem with the fuel system and the light was on when we picked the truck up, they cleared the light. and sent us on our way. We drove all the way to Oceanside with a faulty fuel system. Went to go fill up the tank to return it and the fuel started flowing out the bottom of the truck. Needless to say the truck was not safe to drive. And they gave us the truck with the sever problem. I am not happy about this experience at all.
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blanca m. on 5/16/2013
Rating:
I told the guys that the truck kept stalling on me and wouldn't turn on, this was a huge inconvinience and could have been compensated. So I don't know If i'll return or reccomend this location
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enrique c. on 5/15/2013
Rating:
Great customer service..thanks
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cesar m. on 5/12/2013
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I think we should be credited for more gas in the tank
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JOHN F. on 5/11/2013
Rating:
Quick return process.
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RANDY R. on 5/11/2013
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One lady working behind the counter wasn't very friendly but everyone else was.
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ROGELIO H. on 5/10/2013
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I made a reservation to pick up a tow dolly and the operator( answering service ) never told me or informed me that I couldn't cancel without getting charged $50.00 if I would have known I probably wouldn't have given my credit card info simply cause you never know if you can make it on time. I recommend you guys train your answering service people to give out that policy info right off the bat so we as customers can make the call to either give you the credit card info or not.........
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ERLISA C. on 5/7/2013
Rating:
The entrance is on a cul de sac, not on fourth avenue as advertised.
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RYAN L. on 5/6/2013
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Motorcycle trailer? Could they not have found another trailer at another location? Nothing, absolutely nothing... Not a phone call was done about it. Incompatible and unreliable.
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RALPH H. on 5/6/2013
Rating:
I think everything was great. If service is always this good I don't think you can improve.
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EDDIE G. on 5/5/2013
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I also ok!!!
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chris W. on 5/4/2013
Rating:
Nice
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SYLVIA C. on 5/1/2013
Rating:
Everything was great!
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TIMOTHY D. on 4/30/2013
Rating:
Please check for damages and clean the trailer. The trailer was covered in a petroleum substance; our household goods now smell like gasoline. We were offered a replacement but declined it because we did not have time to return to the rental center. It should not have been missed by personnel.
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SHANE H. on 4/29/2013
Rating:
Really friendly helpful staff, but it seems like this is a really busy location (Ive been here numerous times) and sometimes theres not enough staff so people are waiting for awhile before they get served. But apart from that...great experience.
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William F F. on 4/28/2013
Rating:
Nice staff, very efficient
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Steve F. on 4/28/2013
Rating:
Missing one of the lockdowns for the ramp on t he MT trailer.
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DAVID E. on 4/27/2013
Rating:
employees were very courtious and helpful
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TIMOTHY G. on 4/26/2013
Rating:
Need to speed up the check in process, especially when the customers complete the online check in process.
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VICTOR O. on 4/25/2013
Rating:
Great service
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ROBIN F. on 4/24/2013
Rating:
good job
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DORIS M. on 4/23/2013
Rating:
The Customer Representatives were all very polite, friendly and helpful.
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