The staff were not transparent or helpful. Basically ignored me unless I addressed them in a stern manner. They guy who took my uhaul order tried to charge me 1.89 a mile for mileage instead of 1.39. I had to show him my account. He said that online customer service changed the rate and that he would change it to1.39.The vehicle was dirty when I got it. I cleaned it before bringing it back. The gas gauge was 1/8. The store said it was 1/4. My contract was emailed to me the next day. My phone was not magnifying, so I couldn't see the charges. I asked for a printout at the store and they replied, they have no printer. I will not rent a U-Haul at this location again.
Cynthia D
Activate Fix & Flip Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The guys at Activate Fix & Flip are friendly and efficient. I'm a regular renter and really appreciate these small businesses that take on the U-Haul rental services. They really know the neighborhood and treat everyone like VIPs!!
SHANTIH BThey got my gas meter wrong and charged me for gas. I filled up to the exact amount. Really unacceptable
Noah DThe guys at fix & Flip are awesome!!
SHANTIH BHave the U_HAUL sign outside the building where it can be visible when traveling down the road The truck was a little banged up however the tank was full and readily available upon my arrival . the location was very convenient and no I would not recommend U Haul
THERESA M